Product Warranty

LIMITED HARDWARE WARRANTY AND LIABILITY
LeapFrog Enterprises, Inc. (“LeapFrog”) warrants to the original purchaser that the
hardware shall be free from material defects in material and workmanship for a period of
(i) three (3) months from the original purchase date for hardware other than LeapPad
tablets; and (ii) one (1) year from the original date of purchase for LeapPad tablets
(each period is a "Warranty Period").
If the product is determined to be materially defective during the Warranty Period, your
sole remedy and LeapFrog’s sole and exclusive liability under this warranty shall be
limited to the repair or replacement of the product with a new or refurbished product at
LeapFrog’s option. For purpose of this Limited Hardware Warranty and Liability,
"refurbished" means a product that has been returned to its original specifications.
In the event that LeapFrog repairs or replaces your product under warranty, the repair
or replacement will remain covered by this warranty for the remainder of the Warranty
Period or, where the Warranty Period has expired, for thirty (30) days from the date that
the product is returned to you.
All warranty claims are subject to LeapFrog’s: (i) receipt of notice of a defect within the
warranty period; (ii) verification of the existence of the defect in the product; and (iii)
receipt of valid proof of the purchase date.
This warranty is void and will not apply if the product is:
• Used with other products that are not compatible with the product;
• Modified or tampered with;
• Used for commercial purposes (including rentals);
• Damaged by accident, unreasonable use, neglect, abuse, misuse or other reasons
unrelated to defective materials or workmanship;
• Immersed in water;
• Damaged by improper installation and/or battery leakage;
• Damaged by improper service and/or attempted service;
• Damaged such that the serial number altered, defaced or removed;
• Used in a manner for which it is not designed; or
• Used with products not sold or licensed by LeapFrog, including, but not limited to,
adaptors and power supply devices.
Email [e-mail] to contact the LeapFrog Consumer Service Department
about warranty issues. Before returning a product to LeapFrog, notify the LeapFrog
Consumer Service Department. If the service representative is unable to solve the
problem, you will be provided with instructions as to how to have the product repaired or
replaced. If LeapFrog believes that there may be a valid warranty claim and confirms