FAQ

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Smart Lighting FAQs for adorne® & radiant® with Netatmo

What is the app used for radiant and adorne with Netatmo?

The Legrand Home + Control app is used for adorne and radiant with Netatmo. It’s available for download from both the

Apple app store and the Google Play store.

Home + Control is the app.

How do I set up "Amazon Alexa" to control the connected products in my home?

First, you need to have an Amazon product (Amazon Echo or any other Amazon Alexa-compatible device) set up

and connected to the Internet. For further information, you can check out the tutorials available on the Amazon

site or the step-by-step process on the Legrand site https://www.legrand.us/p/wnrh1wh. You also need the Amazon Alexa

app on your device. To connect Legrand’s Home + Control app with Alexa, use the

following instructions in the Amazon Alexa app:

• In the app’s Settings, select “Skills.”

• Use the provided search engine to find “Legrand – Netatmo - Bticino” and

select it. https://amzn.to/2Tvvpju

• Then activate the “Legrand – Netatmo – Bticino” skill and fill in your Legrand

account details used to log into the Home + Control app.

• Once you have successfully paired the two accounts, click on “Detect Devices.”

• The connected products in your home are now available for control through your Alexa-compatible speaker or

device.

• You can later detect and add more devices at any time by selecting “Connected Home” in the app’s Settings .

How can I control my adorne and/or radiant with Netatmo products with Amazon Alexa?

Using Amazon’s Alexa for voice command of adorne and radiant with Netatmo requires the use of specific words and

phrases. Below is a non-exhaustive list of compatible commands for controlling your connected switches, dimmers and

outlets:

“Alexa, turn on the coffee machine.”

“Alexa, turn off the front lights.”

“Alexa, set the light brightness to 30%.”

“Alexa, turn on the kitchen.”

“Alexa, turn off the kitchen.”

“Alexa, activate Away.”

“Alexa, activate Sleep.”

Summary of content (12 pages)

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Smart Lighting FAQs for adorne® & radiant® with Netatmo What is the app used for radiant and adorne with Netatmo? The Legrand Home + Control app is used for adorne and radiant with Netatmo. It’s available for download from both the Apple app store and the Google Play store. Home + Control is the app.
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Please note these commands are shown for example purposes. Connected devices, rooms/groups and available scenes will vary. For more information on using Alexa-friendly commands, we recommend you visit the Amazon site. How do I manage rooms in Amazon Alexa? Amazon Alexa does not automatically register rooms or groups created in the Legrand Home + Control app. To control several products in the same room (e.g. living room lights) or group a set of products under a single name (e.g.
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• Enter the Legrand account details used to log into the Home + Control app, then select “Connect.” After synchronizing, the list of adorne and/or radiant products set up within the Legrand Home + Control app should be displayed. • Select the pen icon to assign each connected product to a specific room. You can select a room from the provided list or create a new one with a customized name. This is how your products will be recognized by the Google Assistant for voice control.
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What do I do if my Google Assistant informs me that my product is not currently accessible? First, check that your adorne and/or radiant with Netatmo products are still connected to the Internet. To verify this, launch the Legrand Home + Control app and check that your overall solution and the product in question are available on your screen. If the app alerts you that your Gateway Power Outlet is disconnected, please refer to the FAQ “My Gateway Power Outlet has disconnected.
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Can I/my family connect to our adorne and/or radiant with Netatmo solution via the Home + Control app using several smartphones simultaneously? Yes, you can simultaneously connect to your installation via the app on several different smartphones and/or tablets. Do you have to pay for the Home + Control appl to cotrol an adorne and/or radiant with Netatmo solution? No, the Legrand Home + Control app – available for both iOS and Android devices – is completely free, as are its related services and features.
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then receive an e-mail inviting them to accept the invitation. Once they’ve downloaded the app, they will have access to the solution via their smartphone. How do I add a product to an existing adorne and/or radiant with Netatmo solution? To add a new adorne or radiant with Netatmo product to an existing solution, go to Settings in the Legrand Home + Control app and select “Add a product” from the installation guide.
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How do I view the list of homes in my application? A drop-down list of all of your connected homes is available in the app. On an iPhone, select the name of the home showing at the top of the home screen to view the full list. On an Android device, you can view the list of all connected homes by selecting the home’s name displayed at the top of the Settings screen.
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I have mistakenly paired my wireless switch to the wrong product. How do I cancel a pairing? To cancel a Wireless Smart Switch or Dimmer’s pairing, press the middle of the wireless switch button until its indicator light turns a continuous orange. Then confirm the pairing cancellation by briefly re-pressing the middle of the button on the Wireless Smart Switch or Dimmer and checking that the indicator light turns blue and then switches off. This verifies that the pairing has been cancelled.
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wireless switches. However, you will not be able to control your solution via the Home + Control app or change the settings. Once connection to the Internet is re-established, all features will be accessible via the app. Is there a limit to the number of accounts which can be invited to share the same installation? There is no limit to the number of guest accounts in the Home + Control app.
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being used. We recommend that you change the battery within three months from receiving the alert/noting the red indicator light. To replace the battery, simply remove the plate and follow the directions to disassemble your wireless switch provided in the installation instructions. The HomeKit code flash or code entry stage systematically leads to failure. What should I do? Make sure that the Gateway is properly powered and check that the HomeKit code used is the same one being used on the Gateway device.
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What is the maximum number of products which can be paired with a wireless switch? Each wireless switch can be paired with up to 20 products. Wireless switches can control light switches, dimmers and/or power outlets. What notifications will I receive on my smartphone? Your adorne and/or radiant with Netatmo solution will send specific notifications via the Home + Control app to keep you informed about what is happening in your home when you are not there.
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place it near where you exit main common areas, like a living or family room, if you want to use it to turn off lights and entertainment/multimedia devices before heading to bed. The Wake/Sleep switch mounts to any wall or surface using the removable adhesive stickers provided, but can also be installed using screws. Why do my scenes not appear in the Home app from Apple? The “Away,” “Home,”“Wake” and “Sleep” scenes are not automatically duplicated in the Home app from Apple.