FAQ

Please note these commands are shown for example purposes. Connected devices, rooms/groups and available scenes will
vary. For more information on using Alexa-friendly commands, we recommend you visit the Amazon site.
How do I manage rooms in Amazon Alexa?
Amazon Alexa does not automatically register rooms or groups created in the Legrand Home + Control app. To control
several products in the same room (e.g. living room lights) or group a set of products under a single name (e.g. ground-floor
lights), you must also create the same room or group within the Amazon Alexa app. To do so, go to Settings within the
Amazon Alexa app and select “Connected Home,” and then “Groups.” Then select “Add group” and follow the provided
instructions.
Can I use Amazon Alexa to control the custom Home/Away or Wake/Sleep scenes I’ve created in the Legrand Home +
Control app?
Yes, your custom Home/Away or Wake/Sleep scenes should be immediately accessible through the Amazon Alexa app and
there is no need to set them up again. For example, you just have to say, “Alexa, activate sleep,” and all the lights specified
in your custom scene will turn off.
Can I control multiple adorne and/or radiant with Netatmo solutions with Amazon Alexa?
If you have multiple solutions made up of adorne and/or radiant with Netatmo products (ex. a second solution installed at a
summer home, etc.) that are paired to the same Legrand user account, ALL connected switches, dimmers and outlets will
be accessible via Amazon Alexa without the voice assistant distinguishing between the individual solutions. If you want to
individually control only one of multiple adorne and/or radiant with Netatmo solutions via Amazon Alexa, you need to use a
Legrand user account when pairing with the Alexa app that is linked ONLY to that individual solution. To do this from the
Legrand Home + Control app, you need to:
• Create a new Legrand user account under Settings using a different email address. Then, share the solution you
want Alexa to control with the new account. See FAQ “How can I share access to a solution with other users?” for
additional details.
OR
• Remove access to any other solutions paired to the existing account so that only
the solution you want Alexa to access/control remains. To do this, select the
solution(s) you wish to remove in the Home + Control app and then select “Guest
Management.” From there you can delete the account via the paired email
address.
How do I set up my "Google Assistant" to control connected products in my home?
If you have a Google Home speaker, you can set it up to provide voice control of your
adorne and/or radiant with Netatmo products via the Google Home app. For more
information, visit the Google Support website https://support.google.com/assistant).
If you do not have a speaker, you can download the Google Assistant app onto your smartphone or tablet, available for
both iOS and Android devices. From there, ensure your adorne and/or radiant with Netatmo solution is properly connected
to the Internet. You can verify this by checking that your adorne and/or radiant with Netatmo products are accessible from
the Legrand Home + Control App. Once the Internet connection of your solution is confirmed, you can connect it to Google
Assistant using the following steps:
• Launch the Google Assistant app and select the blue button at the top right-hand corner of the screen.
• Go to Settings and select “Home Control” from the list of services.
• Click on “Add Devices” and then select the “Legrand – Netatmo - BTicino” service. https://bit.ly/2Sv5iJa