Operation Manual

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Q&A Troubleshooting
Flash
No flash is emitted.
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The flash is set to [Forced Flash Off] (→66).
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The flash becomes unavailable in the following cases :
• [Auto Bracket]
• [Burst] (However, when
[Flash Burst] is selected, the flash is fixed to [Forced Flash On].)
• Scene Modes ([Scenery] [Panorama Shot] [Night Scenery] [Handheld Night Shot] [HDR] [Sunset]
[Through window] [High Speed Video])
• [3D Photo Mode]
• [Creative Control] Mode
Multiple flashes are emitted.
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Red-eye reduction is active (→66). (Flashes twice to prevent eyes appearing red.)
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[Burst] is set to [Flash Burst] (→87).
Playback
Pictures have been rotated.
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[Rotate Disp.] is activated (→60)
Pictures cannot be viewed. There are no recorded pictures.
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The REC/PLAY switch is not set to (play).
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There are no pictures in the built-in memory or on the card (pictures played from the card if one is
inserted, from the built-in memory if not).
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Has the file name of the picture been changed on a computer? If so, it cannot be played back on the
camera.
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The [Playback Mode] has been changed.
→ Set [Playback Mode] to [Normal Play] (→111).
The folder/file number is displayed as [-]. The picture is black.
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The picture has been edited on a computer or a taken with a different device.
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The battery had been removed immediately after the picture was taken, or the picture was taken
with a low battery.
→ Use [Format] to delete (→60).
An incorrect date is displayed in Calendar Playback.
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The picture has been edited on a computer or taken with a different device.
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[Clock Set] is incorrect (→23).
(An incorrect date may be displayed in Calendar Playback on pictures copied to a computer and
then back to the camera, if the computer and camera dates differ.)
White round spots like soap bubbles appear on the recorded picture.
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If you take a picture with the flash in a dark place or indoors, white round spots may
appear on the picture caused by particles such as dust in the air reflecting the light
from the flash. This is not a fault. A characteristic of this is that the number of round
spots and their position differ in every picture.
[Thumbnail is displayed] is shown on the screen.
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The pictures may have been recorded on another device. If so, they may be displayed with poor
picture quality.