Installation Manual

ProVision 3 Installation Manual
8100-35521-00
Rev. A1
Leidos Security Detection & Automation, Inc. – Proprietary Page 13 of 119
© 2020 Leidos. All rights reserved
The sole job of customer support is to help you serve customers. Be sure to have your specific problem
and the troubleshooting methods you have employed documented and the installation site information
available, especially the scanner location and serial number.
The U.S. Customer Support staff can be reached Monday through Friday, excluding company holidays,
from 9:00 AM to 5:00 PM EST / EDT (14:00 to 22:00 UT). Refer to Contact Information in this manual
for more information. After normal business hours, a voicemail system will automatically answer. After
the announcement, leave your name, return phone or FAX number and a brief message. An L-3 Security
& Detection Systems Customer Support representative will return your call as soon as possible.
Our U.K.-based Customer Support staff can be reached Monday through Friday, excluding company
holidays, from 9:00 AM to 5:00 PM UT. Refer to Contact Information in this manual for more
information. After normal business hours, a voicemail system will automatically answer. After the
announcement, leave your name, return phone or FAX number and a brief message. A Leidos Security
Detection & Automation Systems customer support representative will return your call as soon as
possible.
Asia-Pacific Customer Support can be reached Monday through Friday, excluding company holidays,
from 9:00 AM to 5:00 PM Local Time (UT + 8). Refer to Contact Information in this manual for more
information. After normal business hours, a voicemail system will automatically answer. After the
announcement, leave your name, return phone or FAX number and a brief message. A Leidos Security
Detection & Automation Systems customer support representative will return your call as soon as
possible.