User guide

8
EN
Troubleshooting
Note: The speaker attempts to restore the connection with the last
paired device. To connect to a different device paired earlier, pair that
device again (see “Pairing the speaker with a device “ on page5).
Issue Solution
The Bluetooth
connection is lost.
The range may be exceeded. Move both devices closer
together again. Turn the speaker off and back on. The
connection should be re-established.
Make sure that no other Bluetooth devices, wireless
devices or other devices which may interfere with the
connection are on in the area. Switch off such devices
as necessary.
Sound is not clear
or there is no sound
at all.
Turn the speaker off and back on.
Turn off your devices’s equalizer.
Make sure the speaker’s volume level is not too high.
No audio output from
the speaker.
Make sure your Bluetooth device supports A2DP.
Make sure both devices are paired.
Turn the speaker off and back on. The connection should
be re-established.
The volume cannot
be adjusted.
Change the volume on the other device.
Charge the internal battery.
No LEDs light up.
Make sure that the main switch is in the MP3 or Bluetooth
position.
Charge the internal battery.
A call is not indicated
on the speaker.
Make sure your mobile phone is equipped with HFP.
Make sure both devices are paired.
Turn the speaker off and back on. The connection should
be re-established.
Audio playback does
not resume after
ending a call.
Press the “Play/Pause/Phone” button to resume playback.
Playback control is
not possible with the
speaker.
Make sure your mobile phone is equipped with AVRCP.