User's Manual

Warranty information
Country or Region of Purchase Warranty Period Type of Warranty
Service
Austria, France, Germany, Iceland,
Israel, Ireland, Italy, Latvia,
Lithuania, Switzerland, the United
Kingdom
parts and labor - 1 year
battery pack - 1 year
1,3
Japan, Australia, New Zealand parts and labor - 1 year
battery pack - 1 year
1,3
Russia, Ukraine, the Republic of
Kazakhstan, Belarus,
Turkmenistan, Azerbaijan, Georgia
parts and labor - 1 year
battery pack - 1 year
4
Argentina, Colombia, Peru,
Venezuela, Bolivia, Uruguay,
Chile, Paraguay, Ecuador
parts and labor - 1 year limited
warranty*
battery pack - 1 year
1,4
United States of America, Mexico parts and labor - 1 year limited
warranty*
battery pack - 1 year
1,5
Brazil parts and labor - 1 year limited
warranty*
battery pack - 1 year
4
Denmark, Estonia, Finland,
Norway, Spain, Sweden, Belgium,
Luxembourg, Netherlands
parts and labor - 2 years
battery pack - 1 year
1,3
Turkey, Czech Republic parts and labor - 2 years
battery pack - 1 year
1,4
* Excludes some components. 90-day limited warranty for power adapters, keyboards,
plastics and hinges.
Types of Warranty Service
1 Customer Replaceable Unit (“CRU”) Service
2 On-site Service
3 Courier or Depot Service
4 Customer Carry-In Service
5 Mail-in Service
6 Customer Two-Way Mail-in Service