User Guide

Table3.Supportedresolutionsandrefreshrates:DPandHDMIsimultaneousoutput(continued)
Resolution
Refreshrate(Unit:Hz)
768x57650,60
800x60056,60,72,75,85
832x624
75
800x48060
848x48060
1024x60060
1024x76860,70,75,85
1152x864
75
1152x870
75
1280x72050,60
1280x76860,75,85
1280x80060
1280x96060,85
1280x102460,75
1360x76860
1366x76850,60
1368x76860
1400x105060,75,85
1440x90060
1600x90060
1600x120060
1680x105060
1920x108050,60
1920x120060
2048x108060
2048x115260
Troubleshooting
Thischapterprovidessometroubleshootinghintsandtipstoassistyouifyouexperienceanyproblemswith
theultradock.Checkthefollowingitemsfirsttotrytosolvetheproblem.
General
1.TheThinkPadUSB3.0UltraDockiconisnotdisplayedonthescreen.
TheThinkPadUSB3.0UltraDockiconisdisplayedonlywhenanexternalmonitorisconnectedto
theultradock.Ifanexternalmonitorisconnected,ensurethatthevideocableisfullyinsertedintothe
ultradockandthemonitor.
2.Thepowerandconnectionindicatoroftheultradockisnoton.
Ensurethatyouhavecorrectlyconnectedthepoweradaptertotheultradockandaworkingelectrical
outlet,andthatyouhavepressedthepowerbutton.Donotuseanypoweradapterotherthantheone
providedwiththeultradock.
16UserGuide