User guide

Chapter9.Recoveryinformation

Thissectionprovidesinformationabouttherecoverysolutions.

AWindowsrecoveryimageispreinstalledintherecoverypartitiononyourtablet.TheWindowsrecovery

imageenablesyoutorefreshyourtablet,orresetyourtablettothefactorydefaultsettings.

YoucancreaterecoverymediaasbackupsorreplacementfortheWindowsrecoveryimage.Withthe

recoverymedia,youcantroubleshootandﬁxtheproblemsonyourtabletevenifyoucannotstartthe

operatingsystem.Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.Formore

information,see“Creatingandusingrecoverymedia”onpage75.

Refreshingyourtablet

Ifyourtabletdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,you

canrefreshyourtabletwithoutlosingyourpersonalﬁlesorchangingyoursettings.

Attention:Ifyourefreshyourtablet,theprogramsthatcamewithyourtabletandtheprogramsthatyou

installedfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.

Torefreshyourtablet,dothefollowing:

1.Swipeinfromtherightedgeofthescreentodisplaythecharms.

2.TapSettings➙ChangePCsettings.

3.Inthenavigationpanel,tapUpdateandrecovery➙Recovery.

4.IntheRefreshyourPCwithoutaffectingyourﬁlessection,tapGetstarted.

5.Followtheinstructionsonthescreentorefreshyourtablet.

Resettingyourtablettothefactorydefaultsettings

Ifyouwanttorecycleyourtabletorjuststartover,youcanresetyourtablettothefactorydefaultsettings.

Resettingthetabletwillreinstalltheoperatingsystem,reinstallalltheprogramsthatcamewithyourtablet,

andresetallthesettingstothefactorydefaultsettings.

Attention:Ifyouresetthetablettothefactorydefaultsettings,allyourpersonalﬁlesandsettingswillbe

deleted.Toavoiddataloss,makeabackupcopyofallthedatathatyouwanttokeep.

Toresetyourtablettothefactorydefaultsettings,dooneofthefollowing:

•UsingtherecoveryapplicationprovidedbyMicrosoft:

1.Connectyourtablettoacpowerorfullychargeyourtablettoensurethattherewillbenopower

interruptionduringtherecoveryprocess.Forinstructionsonhowtocheckthebatterystatus,refer

to“Checkingthebatterystatus”onpage14

2.Swipeinfromtherightedgeofthescreentodisplaythecharms.

3.TapSettings➙ChangePCsettings.

4.Inthenavigationpanel,tapUpdateandrecovery➙Recovery.

5.IntheRemoveeverythingandreinstallWindowssection,tapGetstarted.ThentapNextto

conﬁrmtheoperation.

6.Dependingonyourneeds,dooneofthefollowing: