ThinkServer Installation and User Guide Machine Types: 1043, 1044, 4010, and 4011
Note Before using this information and the product it supports, be sure to read and understand the following: • The Important Notices that comes with your product • The Safety Information and the Warranty and Support Information on the documentation DVD that comes with your product • Appendix C “Notices” on page 103 Fourth Edition (June 2011) © Copyright Lenovo 2010, 2011.
Contents Safety information . . . . . . . . . . iii Chapter 1. General information. . . . . 1 Introduction . . . . . . . . . . . . . . . . . Notices and statements in the document . . . . . Related documentation . . . . . . . . . . . . 1 1 2 Chapter 2. Server setup roadmap . . . 3 Chapter 3. Features and technologies . . . . . . . . . . . . . . 5 What is included with your server . . . Features . . . . . . . . . . . . . Specifications . . . . . . . . . . . Software programs . . . . . . . . .
Optional-device problems . . . . . . Power problems . . . . . . . . . . Serial port problems. . . . . . . . . Software problems . . . . . . . . . Universal Serial Bus (USB) port problems Solving power problems . . . . . . . . . Solving Ethernet controller problems . . . . Solving undetermined problems . . . . . . Event logs . . . . . . . . . . . . . . Viewing event logs without restarting the server . . . . . . . . . . . . . . System event log. . . . . . . . . . . .
Safety information Before installing this product, read the Safety Information.
Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information manual. For example, if a caution statement is labeled “Statement 1,” translations for this caution statement are in the Safety Information manual under “Statement 1.
Statement 2 CAUTION: When replacing the lithium battery, use only the battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
Statement 13 DANGER Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your device for electrical specifications. Statement 15 CAUTION: Make sure that the rack is secured properly to avoid tipping when the server unit is extended.
viii ThinkServer Installation and User Guide
Chapter 1. General information This chapter provides some general information about your server. This chapter contains the following topics: • “Introduction” on page 1 • “Notices and statements in the document” on page 1 • “Related documentation” on page 2 Introduction This Installation and User Guide is for your Lenovo® ThinkServer® RD230 server (machine types 1043, 1044, 4010, and 4011).
The following notices and statements are used in this document: • Note: These notices provide important tips, guidance, or advice. • Important: These notices provide information or advice that might help you avoid problems or inconvenient situations. • Attention: These notices indicate potential damage to programs, devices, or data. An attention notice is placed just before the instruction or situation in which damage could occur.
Chapter 2. Server setup roadmap This chapter provides a general roadmap to guide you through setting up your server. The server setup procedure varies depending on the configuration of the server when it was delivered. In some cases, the server is fully configured and you just need to connect the server to the network and an electrical outlet, and then you can turn on the server.
4 ThinkServer Installation and User Guide
Chapter 3. Features and technologies What is included with your server The RD230 server package includes the server, a power cord, documentation, the documentation DVD, and software media. Features The RD230 server offers the following features and technologies: • Microprocessor(s): The server supports up to two Intel® Xeon® dual-core, quad-core, or hex-core microprocessors. • BIOS: The server firmware defines a standard interface between the operating system, platform firmware, and external devices.
Table 3. Features and specifications Microprocessor(s): Supports up to two Intel Xeon dual-core, quad-core, or hex-core microprocessors. For the specific type and speed information about the microprocessor, use the Setup Utility program. See “Using the Setup Utility program” on page 67. For a list of the supported microprocessors for your server, go to http://www.lenovo.com/thinkserver. On the ThinkServer systems page, click Products ➙ Options ➙ ThinkServer Processors.
Table 3. Features and specifications (continued) RAID controllers: Electrical input • Onboard SATA Software RAID • Input voltage: • ThinkServer 8708ELP SAS RAID Adapter – Low range: Minimum: 100 V ac • ThinkServer 8708EM2 RAID Adapter Maximum: 127 V ac • ThinkServer RAID 700 Adapter Input frequency range: 50 to 60 Hz – High range: Minimum: 200 V ac Maximum: 240 V ac Input frequency range: 50 to 60 Hz Notes: 1.
The server has the following RAS features: • Advanced Configuration and Power Interface (ACPI) • Advanced Desktop Management Interface (DMI) • Automatic memory downsizing on error detection • Automatic restart on non-maskable interrupt (NMI) • Availability of microcode level • Built-in, menu-driven setup, system configuration, and RAID configuration • Built-in monitoring for fan, temperature, and voltage • Cooling fans with speed-sensing capability • ECC DDR3 SDRAM with Serial Presence Detect (SPD) • Error
Chapter 4. Locating parts, controls, LEDs, and connectors This chapter provides information to help you locate your server parts, controls, light-emitting diodes (LEDs), and connectors. Front view The following illustration shows the drives and parts on the front of the server. Figure 1. Front view of the server 1 Slim optical drive 2 Front control panel (see “Front control panel” on page 10) 3 Mounting point for 3.
Connector Description Power cord connector Used to connect the power cord. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Serial port Used to attach a device that uses a 9-pin serial port. USB connector Used to attach a device that uses a USB connector, such as a USB keyboard or a USB mouse. VGA monitor connector Used to attach a VGA monitor or other devices that use a VGA monitor connector.
Table 4. Front control panel LEDs (continued) LED State Color Ethernet 2 status LED On Green LAN is linked. Blinking Green LAN is active. Off Off LAN is not linked. On Red Failure. Over temperature or over voltage. Off Off No failure. On Blue Off Off System status LED ID LED Description System is identified. System is not identified. Each hard disk drive has two status LEDs on the front.
Table 7. Hard disk drive LEDs for the add-on SAS RAID adapter configuration (some models) Green LED 1 (bottom) Description Amber LED 2 (top) Hard disk drive is not present. Off Off Hard disk drive is present but is not active. On Off Hard disk drive is present and active. Blinking Off Server is in the process of locating the hard disk drive. Blinking Blinking RAID has failed. Off On Hard disk drive is rebuilding.
Locating server components The following illustration shows the locations of the major components in your server. Figure 4. Server component locations 1 Left handle of the chassis 6 Heat sink assembly and microprocessor(s) underneath 2 Slim optical drive 7 System fans 3 PCI card 8 Right handle of the chassis 4 Memory modules 9 Mounting points for the 3.
Figure 5.
Figure 6. Locating other connectors on the system board 1 J47 (system fan 1 connector) 7 J35 (for front control cable) 2 J48 (system fan 2 connector) 8 JP1 (Clear CMOS jumper) 3 J50 (system fan 3 connector) 9 USB 2 connector 4 J56 (system fan 4 connector) 10 J45 connector (for the SGPIO connector of the 4–port SATA cable) 5 J49 (system fan 5 connector) 11 JP8 (COM2 connector) 6 J19 (front USB connector) The following table introduces the jumper switches on the system board. Table 9.
Locating connectors on the backplane The following illustration shows the connector locations on the backplane. Figure 7.
Chapter 5. Installing, removing, or replacing hardware This chapter provides instructions on how to install, remove, or replace hardware for your server.
• You do not have to turn off the server to install or replace hot-swap fans, redundant hot-swap ac power supplies, or hot-plug USB devices. However, you must turn off the server before performing any steps that involve installing, removing, or replacing adapter cables or non-hot-swap optional devices or components. • After completing any installation, removal, or replacement procedure, reinstall all safety shields, guards, labels, and ground wires.
Working inside the server with the power on Attention: Static electricity that is released to internal server components when the server is turned on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on. The server supports hot-swap devices and is designed to operate safely while it is turned on and the cover is removed.
4. Loosen the thumbscrew in the rear of the server cover 1 . Then, slide the server cover to the rear until you can lift it up to completely remove it from the chassis 2 . Notes: a. The thumbscrew is securely installed and you need to use a tool, for example a screw driver, to loosen it. b. The thumbscrew is an integrated part of the server cover and it cannot be removed from the server cover. Figure 8. Removing the server cover To reinstall the server cover, see “Installing the server cover” on page 64.
Note: All memory module types and capacities must be consistent. Table 10. DIMM installation rules when a single microprocessor (CPU0) is installed DIMM slot One DIMM Two DIMMs Three DIMMs X, 4 CPU0 DIMM CHA1 CPU0 DIMM CHA0 Four DIMMs X CPU0 DIMM CHB0 X, 1 X, 1 X, 1 X, 2 X, 2 X, 2 X, 3 X, 3 CPU0 DIMM CHC0 Note: Installing DIMMs on channel A and channel B of CPU0 should enable Channel Mirroring Mode.
4. Open the retaining clips of the memory slot into which you want to install the memory module. Figure 9. Opening the retaining clips of the memory slot 5. Touch the static-protective package that contains the new memory module to any unpainted metal surface on the outside of the server. Then, remove the new memory module from the package. 6. Position the new memory module over the memory slot. Make sure that the notch 1 on the new memory module is aligned with the key 2 in the memory slot.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 19. 3. Locate the memory slot with the memory module that you want to remove. See “Locating parts on the system board” on page 13 for the locations of the memory slots. 4.
Removing the optical drive Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17. This section provides instructions on how to remove the optical drive. To remove the optical drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2.
7. Remove the optical drive retention tab by removing the two screws that secure the tab. Save the retention tab to use when you install a new optical drive. Figure 13. Removing the optical drive retention tab 8. If you are instructed to return the removed optical drive, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section.
DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. 2. Touch the static-protective package that contains the new optical drive to any unpainted metal surface on the server. Then, remove the optical drive from the package and place it on a static-protective surface. 3.
5. Route the cables through the drive bay hole in the front and then slide the optical drive into the drive bay until it snaps into position. Figure 15. Installing the optical drive 6. Connect the power cable to the optical drive power connector on the backplane. See “Locating connectors on the backplane” on page 16. 7. Connect the signal cable to the SATA 5 connector on the system board. See “Locating parts on the system board” on page 13.
1. Rotate the drive tray handle 2 of the hard disk drive tray assembly 1 to the open position. Then, grasp the handle and pull the drive tray assembly with the hard disk drive out of the bay. Figure 16. Removing the hard disk drive tray assembly with the hard disk drive 2. Remove the screws that secure the hard disk drive in the tray. Then, remove the hard disk drive. Figure 17. Removing a 3.
3. If you are instructed to return the removed hard disk drive, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 64.
2. Remove the screws that secure the plastic filler and then remove the plastic filler. Figure 19. Removing the filler 3. Touch the static-protective package that contains the new hard disk drive to any unpainted metal surface on the server. Then, remove the hard disk drive from the package and place it on a static-protective surface. 4. Make sure that the drive tray handle is in the open position.
5. Align the screw holes in both sides of the hard disk drive with the corresponding holes in the tray. Then, install the screws to secure the hard disk drive in the tray. Figure 20. Installing a 3.5-inch hard disk drive 6. Keep the handle on the hard disk drive tray assembly fully open, slide the tray with the hard disk drive into the corresponding mounting point of the hot-swap hard disk drive bay 1 , and then slightly press the handle to lock the tray into place 2 . 7.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 64. Installing or removing the riser card This section provides instructions on how to install or remove the riser card. Installing the riser card Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17.
5. Press the riser card (might having a PCI card installed) down into the appropriate PCI card slot on the system board. Then, close the retention tab to secure the PCI card (installed on the riser card) and then install the fastening screw to secure the riser card in place. Note: The riser card might have a PCI card already installed on it. Carefully fit the PCI card into the server. Figure 21.
Note: Use any documentation that comes with the riser card and follow those instructions in addition to the instructions in this section. 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 19. 3. Disconnect any cables from the PCI card or any cables that impede access to the riser card. 4.
5. Remove the fastening screw that secures the riser card 1 and lift the riser card straight up by its edges to remove it 2 . Figure 23. Removing the riser card (with a PCI card installed) What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 64. Installing or removing a PCI card This section provides instructions on how to install or remove a PCI card.
2. Remove the server cover. See “Removing the server cover” on page 19. 3. Remove the riser card. See “Removing the riser card” on page 33. 4. Install the PCI card into the slot on the riser card. Figure 24. Installing a PCI card into the slot on the riser card 5. Install the riser card into an appropriate PCI card slot on the system board. See “Installing the riser card” on page 32. 6. Connect any cables to the PCI card.
5. Remove the PCI card from the PCI card slot on the riser card. Figure 25. Removing the PCI card from the riser card If you are instructed to return the PCI card, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 64.
• To complete the removal procedure, go to “Completing the parts replacement” on page 64. Installing the Ethernet card Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17. This section provides instructions on how to install the Ethernet card and how to install the Ethernet card driver on Windows operating systems. To install the Ethernet card, do the following: 1.
Removing the system board battery Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17. This section provides instructions on how to remove the system board battery. To remove the system board battery, do the following: 1. Remove all media from the drives and turn off all attached devices and the server.
• Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble To install the system board battery, do the following: Note: Follow any special handling and installation instructions that come with the replacement battery. 1. Hold the system board battery 1 and position one side of the battery into its socket. Then, press the other side of the battery until it snaps into place. Figure 27. Installing the system board battery 2.
4. Disconnect any other cables from the RAID controller or any cables that impede access to the riser card. 5. Remove the riser card together with the installed RAID controller. See “Removing the riser card” on page 33. 6. Refer to “Removing a PCI card” on page 36 and follow those instructions to remove the RAID controller from the riser card.
d. It is recommended that you replace the battery pack on the battery card assembly annually or after 500 recharging cycles, whichever comes first. e. The temperature of the battery card assembly is generally 15-20°C (59-68°F) higher than the ambient temperature during fast charge. Therefore, to complete a fast charge cycle, the ambient temperature should be lower than 45°C (113°F).
a. Note the top view and the bottom view of the battery card assembly. Then, insert the battery pack harness connector into the 5-pin J3 battery pack harness connector on the backside of the battery card assembly. For more information, refer to the following illustrations. Figure 28. Top view of the battery card assembly 1 Battery pack harness Figure 29. Bottom view of the battery card assembly 1 J3 battery pack harness connector 2 J1 connector 3 J2 board-to-board connector b.
c. Hold the battery card assembly with the battery side up and the J2 board-to-board connector lining up with the J7 BBU connector 1 on the RAID controller. Carefully press the battery card assembly onto the RAID controller so that the two connectors are firmly joined. Then, secure the battery card assembly to the RAID controller with the three screws and the standoffs that come with the battery card assembly accessory kit. Figure 30. Installing the battery card assembly 1 J7 BBU connector 5.
Installing the ThinkServer 8708EM2 RAID Adapter Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17. This topic provides instructions on how to install the ThinkServer 8708EM2 RAID Adapter (hereafter referred to as the RAID controller within this topic) and the battery card assembly for this RAID controller.
To install the battery card assembly onto the RAID controller, do the following: a. Note the top view and bottom view of the battery card assembly. Then, insert the battery pack harness connector into the J4 battery pack harness connector on the backside of the battery card assembly. For more information, refer to the following illustrations. Figure 32. Top view of the battery card assembly 1 Battery pack harness Figure 33.
c. Hold the battery card assembly with the battery side up and the J5 board-to-board connector lining up with the J10 BBU connector 1 on the RAID controller. Carefully press the battery card assembly onto the RAID controller so that the two connectors are firmly joined. Then, secure the battery card assembly to the RAID controller with the three screws and the standoffs that come with the battery card assembly accessory kit. Figure 34.
7. Install the RAID controller into an appropriate PCI card slot on the riser card assembly. Then, install the screw to secure the RAID controller in place. Figure 36. Installing the RAID controller into the PCI card slot on the riser card 8. Install the riser card with the RAID controller into an appropriate PCI card slot on the system board. 9. Connect the other end of the 400 mm (15.75 inches) mini SAS signal cable to the mini SAS signal cable connector 1 on the backplane of your server. Figure 37.
To install the RAID controller, do the following: Note: Use any documentation that comes with the RAID controller and follow those instructions in addition to the instructions in this topic. 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 19. 3. Remove the riser card assembly.
a. Note the bottom view of the battery card assembly. Figure 38. Bottom view of the battery card assembly 1 J1 board-to-board connector 2 J2 remote connector (reserved for use) b. With the front side up, place the RAID controller on a flat, clean, static-free surface. c. Hold the battery card assembly with the battery side up and the J1 board-to-board connector lining up with the J6B1 BBU connector 1 on the RAID controller.
6. Connect the mini SAS signal cable to ports 0-3 on the RAID controller. Note: Use the 400 mm (15.75 inches) mini SAS signal cable. Figure 40. Connecting the mini SAS signal cable to the RAID controller 1 Ports 0-3 2 Ports 4-7 (reserved for use) 7. Install the RAID controller into an appropriate PCI card slot on the riser card assembly. Then, install the screw to secure the RAID controller in place. Figure 41. Installing the RAID controller into the PCI card slot on the riser card 8.
9. Connect the other end of the 400 mm (15.75 inches) mini SAS signal cable to the mini SAS signal cable connector 1 on the backplane of your server. Figure 42. Mini SAS signal cable connector on the backplane What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 64.
3. Remove the eight screws that secure the heat sink assembly 1 - 8 and gently lift out the heat sink assembly. Figure 43. Removing the heat sink assembly 1 - 8 Screws 9 Air flow 10 Indicates the front of the chassis 4. If you are instructed to return the heat sink assembly, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section.
CAUTION: The heat sink and microprocessor might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover. To install the heat sink assembly, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 19. 3.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 64. Removing or installing the power supply This section provides instructions on how to remove or install the power supply. Removing the power supply Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17.
3. Remove the four screws 1 and 2 that secure the power supply. Figure 45.
4. Disconnect the power cables from connectors 3 , 4 , and 5 on the system board, and from connectors 1 and 2 on the backplane. Figure 46. Disconnecting the power cables 5. Disconnect the power cables from any other cards or devices. Note: The power cables are part of the power supply. Do not try to remove or disconnect the power cables from the power supply. 6. Carefully lift the power supply out of the server. 7.
DANGER Hazardous moving parts. Keep fingers and other body parts away. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. To install the power supply, do the following: 1.
3. Carefully place the power supply into the server by aligning the screw holes in the power supply with the corresponding holes in the chassis. Then, install the four screws 1 and 2 to secure the power supply in place. Figure 47. Installing the screws to secure the power supply Chapter 5.
4. Connect the power cables to the system board connectors 3 , 4 , and 5 , and to the backplane connectors 1 and 2 . Figure 48. Connecting the power cables 5. Connect the power cables to any other cards or devices. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 64.
2. Remove the server cover. See “Removing the server cover” on page 19. 3. Remove the heat sink assembly. See “Removing the heat sink assembly” on page 52. 4. Lift the small handle and open the retainer to access the microprocessor. Then, carefully lift the microprocessor straight up and out of the socket, and place it on a static-protective surface. Note: Touch only the edges of the microprocessor. Figure 49. Removing the microprocessor 5.
microprocessor option kit and dispose of the old one. The new heat sink has grease already applied for both the first and second microprocessors. For optimal performance, follow these microprocessor installation rules: 1. When two microprocessors are installed, both must have the same core voltage and core speed. 2. When only one microprocessor is installed, it must be in the socket labeled CPU0. The other socket must be kept empty. 3.
6. Remove the protective cover from the microprocessor socket. To avoid damaging the pins in the microprocessor socket, do not touch the pins while removing the cover. Figure 52. Removing the microprocessor socket cover 7. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor. Figure 53. Removing the new microprocessor from the protective cover 8.
Figure 54. Installing the microprocessor What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 64. Completing the parts replacement This section provides instructions to help you complete the parts replacement and turn on your server.
end with a red connector, and so on. See “Rear view” on page 9 for an illustration of the I/O connectors on the rear of the server. Turning on the server When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the service processor (the integrated management module) is shut down; however, the server can respond to requests to the service processor, such as a remote request to turn on the server.
The server can be turned off in any of the following ways: • You can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server will turn off automatically. • You can press the power button to start an orderly shutdown of the operating system and turn off the server, if your operating system supports this feature.
Chapter 6. Configuring the server The following configuration programs come with the server: • Setup Utility program: The Setup Utility program is part of the server firmware. You can use the Setup Utility program to view your server configuration, change the startup device sequence, set the date and time, and set passwords. For information about using this program, see “Using the Setup Utility program” on page 67.
• Resolve configuration conflicts Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Approximately three minutes after the server is connected to a working electrical outlet, the power button becomes active. Turn on the server and the POST runs automatically. You will then see the logo screen. The POST is a set of tests and procedures that are performed each time you turn on your server. 2. Press Del as soon as you see the logo screen.
Table 14. Items under the Main menu Item Option Description AMIBIOS View the BIOS version and creation date information. Processor View microprocessor information. System Memory View memory capacity information. System Time HH:MM:SS Set system time. System Date MM/DD/YYYY Set system date. Table 15. Items under the Advanced menu Item Description CPU Configuration Enter the submenu to see all the options. See Submenus under the CPU Configuration.
Table 16. Submenus under the CPU Configuration (continued) Item Option Description Intel® Virtualization Tech Disabled / [Enabled] Enable or disable the Intel Virtualization Tech. This technology can provide additional capacity for hardware computing. If you set this feature to Enabled, you have to turn off the server and disconnect the power cord from electrical outlet, and then reconnect the power cord and turn on the server to make this feature take effect.
Table 17. Submenus under the Mass Storage Controller Configuration Item Option Description SATA Configuration Disabled / [Enabled] Enable or disable the integrated SATA controller. Configure SATA as [IDE] / RAID To select the hard disk drive mode. If this option is set to IDE, all the SATA connectors will be configured as stand-alone SATA connectors. Notes: 1. The settings in [ ] are the default settings in the Setup Utility program. 2.
Table 20. Submenus under the Hardware Health Configuration (continued) Item Option Description H/W Health Function Disabled / [Enabled] Enable or disable the hardware monitor function. Auto FAN Control Disabled / [Enabled] If this option is set to Disabled, the fan runs at the full speed; if this option is set to Enabled, the fan speed is controlled by the system temperature.
Table 22. Submenu under the Intel VT-d Configuration Item Intel VT-d Option Disabled / [Enabled] Description Enable or disable the virtualization technology for I/O devices. Note: The settings in [ ] are the default settings in the Setup Utility program. Table 23. Submenus under the Remote Access Configuration Item Remote Access Option [Disabled] / Enabled Description Enable or disable the serial port remote access. Note: The settings in [ ] are the default settings in the Setup Utility program.
Table 25. Items under the Boot menu Item Sub-item Boot Settings Configuration Boot Device Priority Option Description Quick Boot [Disabled] / Enabled Enable or disable the quick boot feature. Quiet Boot [Enabled] / Disabled Enable or disable the feature to show OEM Logo during the POST. AddOn ROM / Display Mode [Force BIOS] / Keep Current Set the AddOn ROM Display Mode. Bootup Num-Lock [Off] / On Set the Num-Lock LED state.
Table 27. Items under the Chipset menu (continued) Item Sub-item South Bridge Configuration Restore on AC Power Loss Option Description Power Off / Power On / [Last State] If the power is recovered after outage, the system will be at the state that you set under Restore on AC Power Loss. Note: The settings in [ ] are the default settings in the Setup Utility program.
Note: A password can be any combination of up to 6 (1 to 6) alphabetic and numeric characters. For more information, see “Password considerations” on page 75. RAID controllers The following table lists the various utilities available to configure RAID controllers before an operating system is installed. Table 28.
The EasyStartup program has the following features: • Self-booting DVD • Easy-to-use, language-selectable interface • Integrated help system • Automatic hardware detection • RAID configuration utility • Device drivers provided based on the server model and detected devices • Selectable partition size and file system • Support for multiple operating systems • Installs the operating system and device drivers in an unattended mode to save time • Creates a reuseable response file that can be used with similarly
If you continue to the main program interface, you will have the following selectable options: • Compatibility notes: This selection provides information about the RAID controllers, operating systems, and server configurations supported by that version of the EasyStartup program. • User Guide: This selection provides information about the features provided by that version of the EasyStartup program. • Hardware list: This selection displays a list of hardware devices detected by the EasyStartup program.
• Start installation: This task starts the actual installation process. First, the disk is prepared using the disk and partition information you specified. Then you are prompted to insert the operating system disk, and the operating system is installed using the information that you specified. Configuring the onboard SATA software RAID This chapter provides instructions on how to configure the onboard SATA software RAID by using the INTEL iMST Configuration Utility program.
3. When finish all the settings, press Enter. A warning message will be displayed. Press Y to confirm your settings and create the volume. Deleting the RAID volume This section provides instructions on how to delete the RAID volume by using the Intel Matrix Storage Manager program. To delete the RAID volume by using the Intel Matrix Storage Manager program, do the following: 1. Select Delete RAID Volume from the Intel Matrix Storage Manager program main menu and press Enter. The DELETE VOLUME MENU opens.
To update your system, do the following: 1. Go to http://www.lenovo.com/support. 2. Click Download & Drivers ➙ ThinkServer and then follow the instructions on the Web page to download the ISO image for the EasyUpdate Firmware Updater program. 3. Burn the ISO image to a disc. 4. Set the optical drive as the first boot device and insert the disc into the optical drive. The server will proceed directly to the User Interface Application’s introductory screen. 5.
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Chapter 7. Troubleshooting This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server. If you cannot diagnose and correct a problem by using the information in this chapter, see Appendix B “Getting help and technical assistance” on page 99 for more information. Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.
Symptom Action The DVD drive tray is not working. 1. Make sure that the server is turned on. 2. Insert the end of a straightened paper clip into the manual tray-release opening. 3. Reseat the DVD drive. 4. Replace the DVD drive. General problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
Symptom A problem occurs only occasionally and is difficult to diagnose. Action 1. Make sure that: • All cables and cords are connected securely to the rear of the server and attached devices. • When the server is turned on, air is flowing from the fan grille. If there is no airflow, the fan is not working. This can cause the server to overheat and shut down. 2. Check the system-event log (see “Event logs” on page 94). 3. See “Solving undetermined problems” on page 93.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). • If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom The amount of system memory that is displayed is less than the amount of installed physical memory. Action 1.
Symptom The server emits a continuous beep during the POST, indicating that the startup (boot) microprocessor is not working correctly. Action 1. Make sure that the server supports all the microprocessors and that the microprocessors match in speed and cache size. 2. (Trained service technician only) Reseat microprocessor 1. 3. (Trained service technician only) If there is no indication of which microprocessor has failed, isolate the error by testing with one microprocessor at a time. 4.
Symptom The monitor has screen jitter, or the screen image is wavy, unreadable, rolling, or distorted. Action 1. If the monitor self-tests show that the monitor is working correctly, consider the location of the monitor. Magnetic fields around other devices (such as transformers, appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable, rolling, or distorted screen images. If this happens, turn off the monitor.
Symptom A Lenovo optional device that used to work does not work now. Action 1. Make sure that all of the hardware and cable connections for the device are secure. 2. If the device comes with test instructions, use those instructions to test the device. 3. If the failing device is an SCSI device, make sure that: • The cables for all external SCSI devices are connected correctly. • The last device in each SCSI chain, or the end of the SCSI cable, is terminated correctly.
Symptom The power-control button does not work (the server does not start). Note: The power-control button will not function until 3 minutes after the server has been connected to ac power. Action 1. Make sure that the power-control button is working correctly: a. Disconnect the server power cords. b. Reconnect the power cords. c. (Trained service technician only) Reseat the operator information panel cables, and then repeat the above two steps. If the server starts, reseat the operator information panel.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). • If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom The number of serial ports that are identified by the operating system is less than the number of installed serial ports. Action 1.
Universal Serial Bus (USB) port problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). • If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
• • • • • – If you directly connect two servers (without a hub), or if you are not using a hub with X ports, use a crossover cable. To determine whether a hub has an X port, check the port label. If the label contains an X, the hub has an X port. Determine whether the hub supports auto-negotiation. If it does not, try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub. Check the Ethernet controller LEDs on the rear panel of the server.
• Power cord • ServeRAID SAS adapter • System board assembly 4. Turn on the server. If the problem remains, suspect the following components in the following order: a. Power supply b. Power-supply cage c. Memory d. Microprocessor e. System board If the problem is solved when you remove an adapter from the server but the problem recurs when you reinstall the same adapter, suspect the adapter; if the problem recurs when you replace the adapter with a different one, suspect the system board or extender card.
System event log The system-event log contains messages of three types: Information Information messages do not require action; they record significant system-level events, such as when the server is started. Warning Warning messages do not require immediate action; they indicate possible problems, such as when the recommended maximum ambient temperature is exceeded. Error Error messages might require action; they indicate system errors, such as when a fan is not detected.
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Appendix A. RAID battery card assembly Specifications The following table provides specifications of the RAID battery card assembly.
The data retention time for the battery card assembly is as follows: BBU name Data retention time ThinkServer 8708ELP SAS RAID Adapter Battery (iBBU05) • 72 hours for 256 Mbytes, using five 32 Mx16 double data rate two dynamic random access memory modules (DDR2 DRAMs) (low power) • 72 hours for 256 Mbytes, using three 64 Mx16 DDR2 DRAMs (low power) ThinkServer 8708EM2 SAS RAID Controller Battery (iBBU06) 72 hours for 256 Mbytes, using three 64 Mx16 DDR2 DRAMs (low power) ThinkServer RAID 700 Adapter B
Appendix B. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.
Lenovo Support Web site Technical support information is available at: http://www.lenovo.com/support This portal is updated with the latest information about the following subjects: Downloads & Drivers Download drivers, flash BIOS, and update your software. Warranty Check your warranty status and upgrade your warranty. Technical Support Click Need Help? for self-help tips to help diagnose a problem. ThinkVantage Learn more about ThinkVantage software to improve productivity and reduce cost.
If possible, be at your computer when you call.
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Appendix C. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks Lenovo, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, or both. Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Microsoft and Windows are trademarks of the Microsoft group of companies. Linux is a trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others.
en el sitio web de Lenovo http://www.lenovo.com/lenovo/environment/recycling. EU Only Notice: This mark applies only to countries within the European Union (EU) and Norway. This appliance is labeled in accordance with European Directive 2002/96/EC concerning waste electrical and electronic equipment (WEEE). The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union.
or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such environmental contamination. Implementation of such remedial measures is a customer responsibility. Table 30. Limits for particulates and gases Contaminant Limits Particulate • The room air must be continuously filtered with 40% atmospheric dust spot efficiency (MERV 9) according to ASHRAE Standard 52.21. • Air that enters a data center must be filtered to 99.
European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive. Les batteries ou emballages pour batteries sont étiquetés conformément aux directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs usés.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules.
Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“ EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.
China Class A compliance statement Taiwan Class A compliance statement Lenovo product service information for Taiwan 110 ThinkServer Installation and User Guide
Index A assistance, getting 99 attention notices 1 availability 7 B backplane locating connectors basic guidelines 17 bays 6 16 C cables rear connectors 64 caution statements 1 configuration 65 Ethernet controller 80 minimum 93 updating server 67 Configuration Utility program ThinkServer 8708ELP SAS RAID controller 67 ThinkServer 8708EM2 SAS RAID controller 67 ThinkServer RAID 700 Adapter 67 configuring onboard SATA software RAID 79 connector cables 64 connector description 10 connectors rear of the serv
front, controls and indicators K 9 keyboard problems 85 G gaseous contamination 6, 106 general problems 84 getting help 99 gigabit Ethernet controller, configuring gloss statement (Germany) 107 L LEDs rear of the server 9 LEDs and controls on the front of the server 9 locating connectors backplane 16 logs system-event message 95 80 H hard disk drive problems 84 hard disk drives hot-swap SAS or SATA, installing hot-swap SAS or SATA, removing heat sink assembly installing 53 removing 52 help, getting
considerations 75 setting, changing, deleting PCI card installing 35 removing 36 power problems 89, 92 specifications 7 power cord connector 10 power supply 6 installing 57 removing 55 problems CD-ROM, DVD-ROM drive DIMM 85 Ethernet controller 92 general 84 hard disk drive 84 intermittent 84 memory 85 microprocessor 86 monitor 87 mouse 85 optional devices 88 power 89, 92 serial port 90 software 91 undetermined 93 USB port 92 S 75 83 R RAID controller removing 40 RAS features 7 rear view 9 redundant conne
TÜV gloss statement 107 U undetermined problems 93 Universal Serial Bus (USB) problems 92 updating server configuration 67 updating firmware 80 updating the server configuration 65 USB port problems 92 USB connector 10 using EasyStartup 76 passwords 75 Setup Utility program 67 V VGA monitor connector 10 video problems 87 video controller, integrated specifications 6 viewing event logs 94 W Web site compatible options 20 Lenovo support 17 publication ordering 99 support 99 working inside the server with
