ThinkServer User Guide Machine Types: 1045, 1046, 1047, and 1048
Note Before using this information and the product it supports, be sure to read and understand the following: • The Important Notices that comes with your product • The Safety Information and the Warranty and Support Information on the documentation DVD that comes with your product • Appendix C “Notices” on page 111 Fourth Edition (March 2012) © Copyright Lenovo 2010, 2012.
Contents Safety information . . . . . . . . . . iii Chapter 1. General information . . . . . 1 Introduction . . . . . . . . . . . . . . . . . Server documentation . . . . . . . . . . . . . 1 1 Chapter 2. Server setup road map . . . 5 Chapter 3. Features and technologies . . . . . . . . . . . . . . 7 What is included with your server . . . Features . . . . . . . . . . . . . Specifications . . . . . . . . . . . Software programs . . . . . . . . . EasyStartup . . . . . . . . . . EasyManage. . . . . . . . .
Memory problems . . . . . . . . . Microprocessor problems . . . . . . Monitor problems. . . . . . . . . . Optional-device problems . . . . . . Power problems . . . . . . . . . . Serial port problems. . . . . . . . . Software problems . . . . . . . . . Universal Serial Bus (USB) port problems Solving power problems . . . . . . . . . Solving Ethernet controller problems . . . . Solving undetermined problems . . . . . . Event logs . . . . . . . . . . . . . . Viewing event logs without restarting the server . .
Safety information Note: Before using the product, be sure to read and understand the multilingual safety instructions on the documentation DVD that comes with the product. Antes de usar o produto, leia e entenda as instruções de segurança multilíngues no DVD de documentação que o acompanha. Преди да използвате този продукт, задължително прочетете и вникнете в многоезичните инструкции за безопасност в DVD диска с документация, който се предоставя с продукта.
Przed skorzystaniem z produktu należy zapoznać się z wielojęzycznymi instrukcjami bezpieczeństwa znajdującymi się na płycie DVD z dokumentacją dostarczoną wraz z produktem. Antes de utilizar o produto, leia atentamente as instruções de segurança multilingues que constam no DVD de documentação fornecido com o produto. Înainte de a utiliza produsul, asiguraţi-vă că aţi citit şi înţeles instrucţiunile de siguranţă în mai multe limbi de pe DVD-ul cu documentaţie care însoţeşte produsul.
Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product. • When possible, use one hand only to connect or disconnect signal cables.
Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
Statement 6 CAUTION: If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to a power source that is easily accessible in case it needs to be disconnected. Statement 7 CAUTION: If the device has doors, ensure that you remove or secure the doors before moving or lifting the device to protect against personal injury. The doors will not support the weight of the device.
Statement 11 CAUTION: The following label indicates a potential heat hazard. Statement 12 DANGER Overloading a branch circuit is a potential fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch current ratings at the installation site. Statement 13 CAUTION: Ensure that the rack is secured properly to avoid tipping when the server unit is extended on the rails.
Statement 16 CAUTION: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel in a restricted-access location, as defined by your local electrical code and the latest edition of IEC 60950. • Connect the equipment to a reliably earthed safety extra low voltage (SELV) source. An SELV source is a secondary circuit that is designed so that normal and single fault conditions do not cause the voltages to exceed a safe level (60 V direct current).
Statement 20 CAUTION: A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace the battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations.
Chapter 1. General information This chapter provides some general information about your server. This chapter contains the following topics: • “Introduction” on page 1 • “Server documentation” on page 1 Introduction This User Guide is for your Lenovo® ThinkServer® RD240 server (machine types 1045, 1046, 1047, and 1048).
Printed documents The following documents are printed out and included in your server package. • Read Me First This is a multilingual document you should read first. This document guides you to read the complete warranty, support, and safety information on the documentation DVD that comes with your server before using the product. This document also provides information about how to find the most up-to-date information on the Lenovo Support Web site.
• Remote Management User Guide This document provides information about server remote management. This document is in English only. • MegaRAID SAS Software User Guide This document provides information about Redundant Array of Independent Disks (RAID) and how to use the utility programs to configure, monitor, and maintain your server RAID and related devices. This document is in English only.
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Chapter 2. Server setup road map This chapter provides a general road map to guide you through setting up your server. The server setup procedure varies depending on the configuration of the server when it was delivered. In some cases, the server is fully configured and you just need to connect the server to the network and an electrical outlet, and then you can turn on the server.
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Chapter 3. Features and technologies What is included with your server The RD240 server package includes the server, a power cord, documentation, the documentation DVD, and software media. Features The RD240 server offers the following features and technologies: • Microprocessor(s): The server supports up to two Intel® Xeon® dual-core, quad-core, or hex-core microprocessors. • BIOS: The server firmware defines a standard interface between the operating system, platform firmware, and external devices.
Table 2. Features and specifications Microprocessor(s): Supports up to two Intel Xeon dual-core, quad-core, or hex-core microprocessors. For the specific type and speed information about the microprocessor, use the Setup Utility program. See “Using the Setup Utility program” on page 75. For a list of the supported microprocessors for your server, go to http://www.lenovo.com/thinkserver. On the ThinkServer systems page, click Products ➙ Options ➙ ThinkServer Processors.
Table 2. Features and specifications (continued) sound-power level, in bels, for a random sample of system. 3. There is no keyboard connector or mouse connector on the server. You can connect a USB keyboard and USB mouse to the server by using the USB connectors. Software programs Lenovo provides software to help get your server up and running.
• Power-on self-test (POST) • Redundant Ethernet connection with failover capability (requires an optional Ethernet card) • Standby voltage for system-management features and monitoring • System-error light-emitting diode (LED) on the front panel • Vital product data (VPD), including the serial number information and replacement part numbers, stored in the nonvolatile memory for easier remote maintenance 10 ThinkServer User Guide
Chapter 4. Locating parts, controls, LEDs, and connectors This chapter provides information to help you locate your server parts, controls, light-emitting diodes (LEDs), and connectors. Front view The following illustration shows the drives and parts on the front of the server. Figure 1. Front view of the server with eight hard disk drives and an optical drive 1 Left handle of the chassis 4 Optical drive 2 3.5-inch hard disk drive bay 5 Front control panel (see “Front control panel” on page 12) 3 3.
4 USB connectors (1 and 2) 9 Ethernet connector 2 (share with MGMT) 5 VGA monitor connector 10 PCI expansion slot Connector Description Power cord connector Used to connect the power cord. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Serial port Used to attach a device that uses a 9-pin serial port. USB connector Used to attach a device that uses a USB connector, such as a USB keyboard or a USB mouse.
The following table describes the meaning of the LEDs on the front control panel. Table 3. Front control panel LEDs LED ID LED System status LED State Color Description On Blue ID is on. Off Off ID is off. Off Off System is normal. On Red • Fan alarm • Voltage alarm • Temperature alarm Ethernet 1 status LED Ethernet 2 status LED Power status LED Blinking Green LAN is active and data is being transferred. On Green LAN is connected.
Table 5. Ethernet LEDs LED RJ-45 linkage/activity (left) RJ-45 speed (right) 14 ThinkServer User Guide State Color Description On Green 10/100/1000 Mb linked Blinking Green 10/100/1000 Mb activity Off Off No LAN connection. On Amber 1000 Mb linked and active On Green 100 Mb linked and active Off Off 10 Mb mode or no LAN connection.
Locating server components The following illustration shows the locations of the major components in your server. Figure 4. Server component locations 1 System fans 6 Front control panel (see “Front control panel” on page 12) 2 Riser card assembly 7 Optical drive (depending on the model) 3 Microprocessor and heat sink 8 3.5-inch hard disk drive dummy bay 4 Memory modules 9 3.5-inch hard disk drive 5 Power supply assembly 10 Left handle of the chassis Chapter 4.
Locating parts on the system board The following illustrations show the locations of the parts on the system board. Figure 5.
Figure 6. Locating other connectors on the system board 1 System fan 1 connector 7 J35 (for front control cable) 2 System fan 2 connector 8 JP1 (clear CMOS) 3 System fan 3 connector 9 USB 2 connector 4 System fan 4 connector 10 J21 (SGPIO connector for onboard SAS port 5-8) 5 Front USB connector 11 JP7 (set onboard SAS) 6 J51 (SGPIO connector for onboard SAS port 1-4) 12 J16 (COM2 connector) The following table introduces the jumper switches on the system board. Table 6.
Locating connectors on the backplane The following illustration shows the connector locations on the backplane. Figure 7.
Chapter 5. Installing, removing, or replacing hardware This chapter provides instructions on how to install, remove, or replace hardware for your server.
• You do not have to turn off the server to install or replace hot-swap fans, redundant hot-swap ac power supplies, or hot-plug USB devices. However, you must turn off the server before performing any steps that involve installing, removing, or replacing adapter cables or non-hot-swap optional devices or components. • After completing any installation, removal, or replacement procedure, reinstall all safety shields, guards, labels, and ground wires.
Working inside the server with the power on Attention: Static electricity that is released to internal server components when the server is turned on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on. The server supports hot-swap devices and is designed to operate safely while it is turned on and the cover is removed.
4. Loosen the thumbscrew in the rear of the server cover 1 . Then, slide the server cover to the rear until you can lift it up to completely remove it from the chassis 2 . Notes: a. The thumbscrew is securely installed and you need to use a tool, such as a screwdriver, to loosen it. b. The thumbscrew is an integrated part of the server cover and it cannot be removed from the server cover. Figure 8.
Memory module installation rules Your server has eight memory slots for installing or replacing DDR3 SDRAM DIMMs that provide up to a maximum of 64 GB of system memory. The following tables provide information about the memory module installation rules that you should consider when installing a memory module. The “X” mark indicates the suggested memory slot(s) into which the memory module(s) should be installed in different situations. The number, for example 1, 2, or 3, indicates the installation sequence.
2. Remove the server cover. See “Removing the server cover” on page 21. 3. Locate the appropriate memory slot on the system board into which you will install the memory module. To optimize system performance, follow the related memory module installation rules and install the memory module into a memory slot starting with the memory module farthest from the microprocessor. See “Memory module installation rules” on page 23. 4.
Removing a memory module Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 19. This section provides instructions on how to remove a memory module. To remove a memory module, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2.
• The EMI integrity and cooling of the server are protected by having all bays, PCI slots, and PCI Express slots covered or occupied. When you install a drive, PCI card, or PCI Express card, save the EMC shield and filler panel from the bay, PCI card slot, or PCI Express card slot in the event that you later remove the device. • For a list of the supported hard disk drives for your server, go to http://www.lenovo.com/thinkserver.
5. Remove the retaining screw on the rear bracket of the optical drive. Figure 13. Removing the optical drive cage retaining screw 6. Slide out the optical drive cage with the optical drive. Figure 14. Sliding out the optical drive cage with the optical drive Chapter 5.
7. Remove the two retaining screws that secure the optical drive in the cage. Then, slide the optical drive out of the cage. Figure 15. Removing the two retaining screws that secure the optical drive in the cage 8. If you are instructed to return the removed optical drive, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section.
Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
4. There is one screw on each side and two screws on the top. Remove the four screws that secure the drive access panel 1 . Slide the drive access panel back and lift it to remove it 2 . Figure 16.
5. Remove the retaining screw on the rear bracket of the optical drive. Figure 17. Removing the optical drive cage retaining screw 6. Slide out the optical drive cage. Figure 18. Sliding out the optical drive cage Chapter 5.
7. Remove the bezel of the optical drive cage. Figure 19. Removing the bezel of the optical drive cage 8. Touch the static-protective package that contains the new optical drive to any unpainted metal surface on the server. Then, remove the optical drive from the package and place it on a static-protective surface. 9. Follow the instructions that come with the optical drive to set jumpers or switches, if there are any. 10.
11. Install the two retaining screws to secure the optical drive in the cage. Figure 21. Securing the optical drive with screws 12. Slide the cage with the optical drive into place. Figure 22. Sliding the cage with the optical drive into place Chapter 5.
13. Install the retaining screw to the rear of the cage to secure the optical drive cage in place. Figure 23. Installing the optical drive cage retaining screw 14. Connect the power cable (P8) and the signal cable (SATA cable) to the rear of the optical drive. 15. Reinstall the drive access panel and secure it in place by the four screws (one on each side and two on the top of the optical drive) that you have removed in step 4.
1. Press the blue latch to open the hard disk drive tray 1 and rotate the handle of the hard disk drive tray assembly to the open position 2 ). Then, grasp the handle and pull the hard disk drive tray assembly out of the bay 3 . Figure 24. Removing the hard disk drive tray assembly 2. Remove the four retaining screws that secure the hard disk drive in the tray. Then, remove the hard disk drive. 3.
3. Keep the handle on the hard disk drive tray assembly fully open, slide the tray with the hard disk drive into the corresponding mounting point of the hot-swap hard disk drive bay 1 , and then slightly press the handle to lock the tray into place 2 . Figure 25. Installing the hard disk drive tray assembly 4. Check the hard disk drive status LEDs to make sure that the hard disk drive is operating correctly. You might have to restart the server for the drive to be recognized.
4. Loosen the retaining screws on the front and rear of the riser card assembly. Then, remove the riser card assembly from the server. Note: If the riser card assembly is secured in place by a retaining latch 1 , press the retaining latch to release the riser card assembly from the latch. Then, carefully pull the riser card assembly out of the slot. If necessary, alternate moving each side of the riser card assembly a small and equal amount until it is completely removed from the slot. Figure 26.
This section provides instructions on how to install the riser card assembly. The riser card assembly might have PCI card(s) installed on it. To install the riser card assembly, do the following: Note: Use any documentation that comes with the riser card assembly and follow those instructions in addition to the instructions in this section. 1. Remove all media from the drives and turn off all attached devices and the server.
Installing a PCI card Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 19. This section provides instructions on how to install a PCI card. Notes: • Depending on the server model, your server might look different from the illustrations in this section. • Use any documentation that comes with the PCI card and follow those instructions in addition to the instructions in this section.
5. Position the PCI card near the riser card assembly, and then firmly insert the PCI card straight down into the PCI card slot 2 1 until it is securely seated. Then install the screw 2 to secure the PCI card. Figure 29. Installing a PCI card into the PCI card slot 2 on the riser card assembly Note: The illustration in this step only shows how to install the PCI card into the PCI card slot 2. If you are installing the PCI card into the PCI card slot 3, the procedure is similar. 6.
5. Remove the screw that secures the PCI card. Then grasp the PCI card by its edges and gently slide the PCI card out of the riser card assembly. Figure 30. Removing the PCI card Note: The illustration only shows how to remove the PCI card from the PCI card slot 2. If you are removing the PCI card from the PCI card slot 3, the procedure is similar. 6. If you are instructed to return the PCI card, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
4. Remove the system board battery. Figure 31. Removing the system board battery 5. Dispose of the battery as required by local ordinances or regulations. What to do next: • To install a new system board battery, see “Installing the system board battery” on page 42. • To work with another piece of hardware, go to the appropriate section.
1. Hold the system board battery 1 and position one side of the battery into its socket. Then, press the other side of the battery until it snaps into place. Figure 32. Installing the system board battery 2. Make sure that the battery clip holds the battery securely. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 71.
Figure 33. Removing the RAID controller Note: Depending on your RAID controller, if necessary, remove the RAID battery from the RAID controller by removing the screws that secure the battery on the controller and disconnecting any cables. 7. If you are instructed to return the RAID controller, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section.
Notes: a. The battery card assembly protects the integrity of the cached data on the RAID controller by providing backup power up to 72 hours in the case of a complete ac power failure or a brief power outage. It has built-in functionality to charge the battery pack automatically and to communicate battery status information such as voltage, temperature, and current to your server.
a. Note the top view and the bottom view of the battery card assembly. Then, insert the battery pack harness connector into the 5-pin J3 battery pack harness connector on the backside of the battery card assembly. For more information, refer to the following illustrations. Figure 34. Top view of the battery card assembly 1 Battery pack harness Figure 35. Bottom view of the battery card assembly 1 J3 battery pack harness connector 2 J1 connector 3 J2 board-to-board connector b.
c. Hold the battery card assembly with the battery side up and the J2 board-to-board connector lining up with the J7 BBU connector 1 on the RAID controller. Carefully press the battery card assembly onto the RAID controller so that the two connectors are firmly joined. Then, secure the battery card assembly to the RAID controller with the three screws and the standoffs that come with the battery card assembly accessory kit. Figure 36. Installing the battery card assembly 1 J7 BBU connector 5.
6. Connect the mini SAS signal cables to the RAID controller and the backplane. Note: Use the two 440 mm (17.32 inches) mini SAS signal cables. Figure 38. Connecting the mini SAS signal cables 1 Ports 0-3 2 Ports 4-7 a. For one mini SAS signal cable, connect one end to the ports 0-3 on the RAID controller. Then, connect the other end to the mini SAS signal connector 2 on the backplane. b. For the other mini SAS signal cable, connect one end to the ports 4-7 on the RAID controller.
Installing the ThinkServer 8708EM2 RAID Adapter Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 19. This topic provides instructions on how to install the ThinkServer 8708EM2 RAID Adapter (hereafter referred to as the RAID controller within this topic) and the battery card assembly for this RAID controller. Notes: 1.
the fast charge cycle will terminate prematurely, thus preventing the battery card assembly from reaching a fully charged state. Attention: • When attaching the battery card assembly to a PCI Express slot, center the Phillips-head screw driver to avoid damaging the screw head and do not over-tighten the screws as you might damage the battery card assembly. • The battery in the battery card assembly must recharge for at least six hours during fast charge under normal operating conditions.
c. Hold the battery card assembly with the battery side up and the J5 board-to-board connector lining up with the J10 BBU connector 1 on the RAID controller. Carefully press the battery card assembly onto the RAID controller so that the two connectors are firmly joined. Then, secure the battery card assembly to the RAID controller with the three screws and the standoffs that come with the battery card assembly accessory kit. Figure 42.
Figure 44. Installing the RAID controller into the PCI card slot 1 on the riser card assembly Note: There are three PCI card slots on the riser card assembly as shown in the illustration. The PCI card slot 1 2 is for RAID cards only. For more information about the PCI card slots, see “Installing a PCI card” on page 39. 8. Install the riser card assembly with the RAID controller into an appropriate PCI card slot on the system board. 9. Connect the other end of the two 400 mm (15.
Installing the ThinkServer RAID 700 Adapter Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 19. This topic provides instructions on how to install the ThinkServer RAID 700 Adapter (hereafter referred to as the RAID controller within this topic) and the battery card assembly for this RAID controller. Notes: 1.
Attention: • When attaching the battery card assembly to a PCI Express slot, center the Phillips-head screw driver to avoid damaging the screw head and do not over-tighten the screws as you might damage the battery card assembly. • The battery in the battery card assembly must recharge for at least six hours during fast charge under normal operating conditions. To install the battery card assembly onto the RAID controller, do the following: a. Note the bottom view of the battery card assembly. Figure 46.
6. Connect the mini SAS signal cables to the RAID controller. Note: Use the 400 mm (15.75 inches) mini SAS signal cable. Figure 48. Connecting the mini SAS signal cables to the RAID controller 1 Ports 0-3 2 Ports 4-7 a. For one mini SAS signal cable, connect the end to the ports 0-3 on the RAID controller. b. For the other mini SAS signal cable, connect the end to the ports 4-7 on the RAID controller. 7. Position the RAID controller near the riser card assembly.
9. Connect the other end of the two 400 mm (15.75 inches) mini SAS signal cables to the backplane of your server. Figure 50. Mini SAS signal cable connectors on the backplane a. For one mini SAS signal cable, connect the other end to the mini SAS signal cable connector 2 on the backplane. b. For the other mini SAS signal cable, connect the other end to the mini SAS signal cable connector 1 on the backplane. What to do next: • To work with another piece of hardware, go to the appropriate section.
4. Remove the riser card assembly together with the installed Ethernet card. See “Removing the riser card assembly” on page 36. 5. Refer to “Removing a PCI card” on page 40 and follow those instructions to remove the Ethernet card from the riser card assembly. 6. If you are instructed to return the Ethernet card, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section.
Removing or installing the microprocessor fan duct This section provides instructions on how to remove or install the microprocessor fan duct. Removing the microprocessor fan duct Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 19. This section provides instructions on how to remove the microprocessor fan duct. To remove the microprocessor fan duct, do the following: 1.
2. Remove the server cover. See “Removing the server cover” on page 21. 3. Place the microprocessor fan duct over the heat sink(s) and insert the three plastic tabs on one side of the duct with the corresponding holes in the chassis. Then, carefully pivot the other side down to install the duct in place. 4. To complete the installation, go to “Completing the parts replacement” on page 71.
1. Press the tab 1 of the power supply and pull the handle 2 to slide the power supply out of the server. Figure 52. Removing the power supply 2. If you are instructed to return the power supply, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To install a new power supply, see “Installing the power supply” on page 60. • To work with another piece of hardware, go to the appropriate section.
Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. To install a power supply, do the following: 1.
2. Slide the power supply into the chassis until it snaps into position. Figure 54. Installing the power supply What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 71. Removing or installing the system fans This section provides instructions on how to remove or install the system fans.
6. For each system fan, press it downward while holding the buckle 1 . Then, carefully lift the system fan straight up to remove it out of the chassis 2 . Note: Mind the system fan cables. Remove the cables from any clip before removing the system fans. Figure 55. Removing the system fans 7. If you are instructed to return the system fans, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. 8. To install new system fans, see Installing the system fans.
To install the system fans, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See Removing the server cover. 3. Remove the microprocessor fan duct. See Removing the microprocessor fan duct. 4. Remove the riser card assembly. See “Removing the riser card assembly” on page 36. 5.
CAUTION: The heat sink might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover. To remove the heat sink, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 21. 3. Remove the microprocessor fan duct.
Installing the heat sink Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 19. This section provides instructions on how to install the heat sink. CAUTION: The heat sink might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover.
3. Notice the orientation of the heat sink air flow and the V-shaped cooling pipe. The V-shaped cooling pipe should always face the power supply assembly. Then, align the retaining screws on the heat sink with the corresponding holes in the system board. Install the four screws following the numerical sequence as shown below ( 1 to 4 ) to secure the heat sink on the system board. Figure 58.
CAUTION: The heat sink and microprocessor might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover. To remove the microprocessor, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 21. 3.
This section provides instructions on how to install the microprocessor. CAUTION: The heat sink and microprocessor might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover. For optimal performance, follow these microprocessor installation rules: 1. When two microprocessors are installed, both must have the same core voltage and core speed. 2. When only one microprocessor is installed, it must be in the socket labeled CPU0.
7. Remove the protective cover from the microprocessor socket. To avoid damaging the pins in the microprocessor socket, do not touch the pins while removing the cover. Figure 62. Removing the microprocessor socket cover 8. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor. Figure 63.
9. Hold the new microprocessor by the edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, install the microprocessor into the socket. Figure 64. Installing the microprocessor What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 71.
If the server cables and connector panel have color-coded connectors, match the color of the cable end with the color of the connector. For example, match a blue cable end with a blue panel connector, a red cable end with a red connector, and so on. See “Rear view” on page 11 for an illustration of the I/O connectors on the rear of the server.
Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. The server can be turned off in any of the following ways: • You can turn off the server from the operating system, if your operating system supports this feature.
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Chapter 6. Configuring the server Lenovo provides the following programs for you to configure your server: • Setup Utility program: The Setup Utility program is part of the server firmware. You can use the Setup Utility program to view your server configuration, change the startup device sequence, set the date and time, and set passwords. For information about using this program, see “Using the Setup Utility program” on page 75.
• Resolve configuration conflicts Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Approximately three minutes after the server is connected to a working electrical outlet, the power button becomes active. Turn on the server and the POST runs automatically. You will then see the logo screen. The POST is a set of tests and procedures that are performed each time you turn on your server. 2. Press Del as soon as you see the logo screen.
Table 11. Items under the Main menu Item Option Description AMIBIOS View the BIOS version and creation date information. Processor View microprocessor information. System Memory View memory capacity information. System Time HH:MM:SS Set system time. System Date MM/DD/YYYY Set system date. Table 12. Items under the Advanced menu Item Description CPU Configuration Enter the submenu to see all the options. See Table 13 “Submenus under the CPU Configuration” on page 77.
Table 13. Submenus under the CPU Configuration (continued) Item Option Description Adjacent Cache Line Prefetch Disabled / [Enabled] Enable or disable the adjacent cache line prefetch. This setting might impact system performance. MPS and ACPI MADT ordering Legacy ordering / [Modern ordering] Select the MPS and ACPI MADT ordering method. Intel® Virtualization Tech Disabled / [Enabled] Enable or disable the Intel Virtualization Tech.
Table 14. Submenus under the Mass Storage Controller Configuration Item Option Description SATA Configuration Disabled / [Enabled] Enable or disable the integrated SATA controller. Configure SATA as [IDE] / RAID To select the hard disk drive mode. If this option is set to IDE, all the SATA connectors will be configured as stand-alone SATA connectors. Notes: 1. The settings in [ ] are the default settings in the Setup Utility program. 2.
Table 17. Submenus under the Hardware Health Configuration Item Option Description Items and options with BMC configuration: Auto Fan Control Disabled / [Enabled] If this option is set to Disabled, the fan runs at the full speed; if this option is set to Enabled, the fan speed is controlled by the system temperature. PWM Minimal Duty Cycle [60% Duty Cycle] / 45% Duty Cycle / 30% Duty Cycle Select the PWM Minimal Duty Cycle for the fan: 60%-100%, 45%-100%, or 30%-100%.
Table 18. Submenus under the IPMI 2.0 Configuration (continued) Item Sub-item Option Description BMC Watch Dog Timer Action [Disabled] / Reset System / Power Down / Power Cycle Disable or enable the OS based dongle. If enabled, whenever any problems arising from the operation system, such as the system halted, the system management feature will take actions of Reset System, Power Down, or Power Cycle at the prompt of the dongle Timer.
Table 21. Items under the PCIPnP menu (continued) Item Option Description LAN1 OP-ROM [Enabled] / Disabled Enable or disable the wake-up from LAN 1. LAN2 [Auto] / Enabled / Disabled The Auto option means to automatically enable the integrated Ethernet controller 2. The Enabled option means to enable the integrated Ethernet controller 2. The Disabled option means to disable the integrated Ethernet controller 2. LAN2 OP-ROM [Enabled] / Disabled Enable or disable the wake-up from LAN 2.
Table 24. Items under the Chipset menu Item CPU Bridge Configuration South Bridge Configuration Sub-item Option Description QPI Frequency [Auto] / 4.800GT / 5.866GT / 6.400GT Standard transferring rate of the QPI bus. QPI L0s and L1 Disabled / [Enabled] Enable or disable the QPI L0s and L1. Memory Frequency [Auto] / Force DDR-800 / Force DDR-1066 / Force DDR-1333 Set the frequency of the memory module.
• Not be a common word or a common name • Be significantly different from your previous passwords Setting, changing, or deleting a password This section provides instructions on how to set, change, or delete a password. To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 76. 2. From the Setup Utility program main menu, select Security ➙ Change Supervisor Password or Change User Password. 3.
Using the ThinkServer EasyStartup program The ThinkServer EasyStartup DVD simplifies the process of configuring your RAID controllers and installing an operating system. The program works in conjunction with your Windows or Linux operating-system installation disc to automate the process of installing the operating systems and associated device drivers. If you did not receive an ThinkServer EasyStartup DVD with your server, you can download an image from the Lenovo Support Web site at http://www.lenovo.
You will then see one or more reminders about configuring storage devices, and then you will be presented with the Lenovo License Agreement. Read the license agreement carefully. You must agree with terms in order to continue.
• Installation settings: This task prompts you for user and system settings, the operating system product key, and the administrator password. • Network settings: This task prompts you for domain and workgroup settings, Ethernet controller type, IP address settings, DNS settings, and WINS address settings. • Install applications: This task enables you to run custom commands or scripts at the end of the installation process and install the ThinkServer EasyManage program to help you manage your servers.
1 J51 (for connecting the SGPIO connector of the mini SAS cable) 3 SAS connectors (top: SAS 3; bottom: SAS 2) 2 SAS connectors (top: SAS 1; bottom: SAS 0) When connecting hard disk drives to the system board using the mini SAS cable, connect the mini SAS connector 4 to the mini SAS connector on the backplane. Connect the four SAS connectors 6 , 7 , 8 , and 9 to the SAS connectors 0, 1, 2, and 3 on the system board. Then, connect the SGPIO connector 5 to the J51 connector on the system board.
Table 26. Items in the Adapter List window (continued) Item Description FW Revision The current firmware version Status Indicating whether the adapter on the boot list is enabled or disabled Boot Order Indicating the boot sequence. You can change the sequence by pressing + or -. You can press Alt+N to switch to the Global Properties window to set the properties of boot and interrupt. Table 27.
Table 28. Items in the Adapter Properties window for SAS1068E (continued) Item Boot Support Description Defining the software control mode of the adapter. Enabled BIOS & OS: When this option is enabled, it means that the adapter is controlled by both the BIOS and the driver on the operating system. Enabled BIOS Only: When this option is enabled, it means that the adapter is controlled by only the BIOS, instead of the driver on the operating system.
1. In the SAS RAID setup main window, select Create IM Volume and press Enter. The Create New Array window opens. 2. Select No under the RAID Disk column for the first hard disk drive. Then, press the Space key. 3. When prompted, select M to set the first hard disk drive as the primary hard disk drive. Note: If you want to set the first hard disk drive as the slave hard disk drive, select D. 4. Press M to go back to the Create New Array window.
Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Support Web site. Go to http://www.lenovo.com/support to check for the latest level of firmware, such as the BIOS ROM file, BMC FW and RAID FW files. When you replace a device in the server, you might have to either update the server with the latest version of the firmware that is stored in memory on the device or restore the pre-existing firmware from a diskette or CD image.
Chapter 7. Troubleshooting This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server. If you cannot diagnose and correct a problem by using the information in this chapter, see Appendix B “Getting information, help, and service” on page 107 for more information. Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.
Symptom Action 3. Replace the DVD drive. The DVD drive tray is not working. 1. Make sure that the server is turned on. 2. Insert the end of a straightened paper clip into the manual tray-release opening. 3. Reseat the DVD drive. 4. Replace the DVD drive. General problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
Symptom A problem occurs only occasionally and is difficult to diagnose. Action 1. Make sure that: • All cables and cords are connected securely to the rear of the server and attached devices. • When the server is turned on, air is flowing from the fan grille. If there is no airflow, the fan is not working. This can cause the server to overheat and shut down. 2. Check the system-event log (see “Event logs” on page 103). 3. See “Solving undetermined problems” on page 102.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). • If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom The amount of system memory that is displayed is less than the amount of installed physical memory. Action 1.
Symptom The server emits a continuous beep during the POST, indicating that the startup (boot) microprocessor is not working correctly. Action 1. Make sure that the server supports all the microprocessors and that the microprocessors match in speed and cache size. 2. (Trained service technician only) Reseat microprocessor 1. 3. (Trained service technician only) If there is no indication of which microprocessor has failed, isolate the error by testing with one microprocessor at a time. 4.
Symptom The monitor has screen jitter, or the screen image is wavy, unreadable, rolling, or distorted. Action 1. If the monitor self-tests show that the monitor is working correctly, consider the location of the monitor. Magnetic fields around other devices (such as transformers, appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable, rolling, or distorted screen images. If this happens, turn off the monitor.
Symptom Action 3. Replace the device that you just installed. A Lenovo optional device that used to work does not work now. 1. Make sure that all of the hardware and cable connections for the device are secure. 2. If the device comes with test instructions, use those instructions to test the device. 3. If the failing device is an SCSI device, make sure that: • The cables for all external SCSI devices are connected correctly.
Symptom Action 5. If you just installed an optional device, remove it, and restart the server. If the server now starts, you might have installed more devices than the power supply supports. 6. See “Solving undetermined problems” on page 102. The server does not turn off. 1. Determine whether you are using an Advanced Configuration and Power Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI operating system, do the following: a. Press Ctrl+Alt+Delete. b.
Software problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). • If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom You suspect a software problem. Action 1.
3. Remove the adapters and disconnect the cables and power cords to all internal and external devices until the server is at the minimum configuration that is required for the server to start (see “Solving undetermined problems” on page 102 for the minimum configuration). 4. Reconnect all ac power cords and turn on the server. If the server starts successfully, replace the adapters and devices one at a time until the problem is isolated.
Check the LEDs on all the power supplies. If the LEDs indicate that the power supplies are working correctly, do the following: 1. Turn off the server. 2. Make sure that the server is cabled correctly. 3. Remove or disconnect the following devices, one at a time, until you find the failure. Turn on the server and reconfigure it each time.
Messages are listed on the left side of the screen, and details about the selected message are displayed on the right side of the screen. To move from one entry to the next, use the Up Arrow and Down Arrow keys. Viewing event logs without restarting the server If the server is not hung, methods are available for you to view one or more event logs without restarting the server. If IPMItool is installed in the server, you can use it to view the system-event log.
Appendix A. RAID battery card assembly Specifications The following table provides specifications of the RAID battery card assembly.
The data retention time for the battery card assembly is as follows: BBU name Data retention time ThinkServer 8708ELP SAS RAID Adapter Battery (iBBU05) • 72 hours for 256 Mbytes, using five 32 Mx16 double data rate two dynamic random access memory modules (DDR2 DRAMs) (low power) • 72 hours for 256 Mbytes, using three 64 Mx16 DDR2 DRAMs (low power) ThinkServer 8708EM2 SAS RAID Controller Battery (iBBU06) 72 hours for 256 Mbytes, using three 64 Mx16 DDR2 DRAMs (low power) ThinkServer RAID 700 Adapter B
Appendix B. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo and where to go for additional information about Lenovo and Lenovo products. Information resources You can use the information in this topic to access useful resources relating to your needs when using the product.
• Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions Help and service This topic contains information about obtaining help and service. Before you call Before you call, do the following to try to solve the problem by yourself: • Check all cables to ensure that they are connected. • Check the power switches to ensure that the system and optional devices are turned on.
The warranty does not cover the following: • Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts • Identification of software problem sources • Configuration of the Unified Extensible Firmware Interface (UEFI) BIOS as part of an installation or upgrade • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the warranty type and duration for you
110 ThinkServer User Guide
Appendix C. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks Lenovo, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, or both. Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Microsoft and Windows are trademarks of the Microsoft group of companies. Linux is a registered trademark of Linus Torvalds. Other company, product, or service names may be trademarks or service marks of others.
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government.
Battery recycling information for Taiwan Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
Particulate contamination Attention: Airborne particulates (including metal flakes or particles) and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server that is described in this document. Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases include damage that might cause the server to malfunction or cease functioning altogether.
end of life per this Directive. Users of electrical and electronic equipment (EEE) with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle, recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances. For additional WEEE information go to: http://www.lenovo.
potenziale effetto della EEE sull'ambiente e sulla salute umana dovuto alla presenza di sostanze pericolose. Per ulteriori informazioni sulla WEEE visitare il sito: http://www.lenovo.com/recycling. A marca REEE (Resíduos de Equipamentos Eléctricos e Electrónicos) aplica-se apenas aos Estados Membros da União Europeia e à Noruega. Os aparelhos eléctricos deverão ser identificados em conformidade com a Directiva Europeia 2002/96/CE relativa a REEE (Resíduos de Equipamentos Eléctricos e Electrónicos).
utstyr (WEEE). Direktivet fastsetter rammene for retur og resirkulering av brukt utstyr innenfor EU. Dette merket benyttes på forskjellige produkter for å angi at produktet ikke må kastes, men må behandles i henhold til dette direktivet ved slutten av produktets levetid.
Restriction of Hazardous Substances Directive (RoHS) This topic provides statements about the Restriction of Hazardous Substances Directive (RoHS). China RoHS Appendix C.
Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). German Ordinance for Work gloss statement The product is not suitable for use with visual display work place devices according to clause 2 of the German Ordinance for Work with Visual Display Units.
European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
Nach dem EMVG: „Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen Störungen zu erwarten sind.“ (Auszug aus dem EMVG, Paragraph 3, Abs. 4).
Index A availability hot-swap, removing 34 DVD drive problems 93 error symptoms 93 9 B backplane locating connectors basic guidelines 19 bays 8 E 18 C cables rear connectors 71 configuration 72 Ethernet controller 91 minimum 103 updating server 75 Configuration Utility program Add-on SAS RAID controller 75 LSI onboard SAS controller 75 connector cables 71 connector description 12 connectors rear of the server 11 considerations, password 83 contamination, particulate and gaseous controller Ethernet, co
general problems 94 German gloss statement 120 getting help 107 getting information 107 getting service 107 gigabit Ethernet controller, configuring K keyboard problems L 91 LEDs rear of the server 11 LEDs and controls on the front of the server 11 locating connectors backplane 18 logs system-event message 104 H hard disk drive problems 94 hard disk drives hot-swap SAS or SATA, installing hot-swap SAS or SATA, removing heat sink installing 66 removing 64 help, getting 107 hot-swap drives, SAS or SATA i
power problems 99, 101 specifications 9 power cord connector 12 power supply 8 installing 60 removing 59 problems CD-ROM, DVD-ROM drive DIMM 95 Ethernet controller 102 general 94 hard disk drive 94 intermittent 94 memory 95 microprocessor 96 monitor 97 mouse 95 optional devices 98 power 99, 101 serial port 100 software 101 undetermined 102 USB port 101 93 R RAID controller removing 43 RAS features 9 rear view 11 redundant connection 7 reliability 9 removing DIMM 25 Ethernet card 56 heat sink 64 hot-swap d
U undetermined problems 102 Universal Serial Bus (USB) problems 101 updating server configuration 75 updating firmware 92 updating the server configuration 72 USB port problems 101 USB connector 12 using documentation 107 EasyStartup 85 onboard 1068E SAS RAID controller Configuration Utility program 87 passwords 83 Setup Utility program 75 V VGA monitor connector 12 video problems 97 video controller, integrated specifications 8 viewing event logs 104 W Web site compatible options 22 Lenovo support 19 wor
