ThinkCentre TIO24Gen4Touch User Guide Machine Types: 11GC
Product numbers A20TIO24T 11GC-PAR1-WW First Edition (January 2020) © Copyright Lenovo 2020. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
Contents Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii General Safety guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii TCO Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power cords and power adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety information General Safety guidelines For tips to help you use your computer safely, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information. í í í .اﻟﺮﺟﺎء ﻗﺮاءة ﻣﻌﻠﻮﻣﺎت اﻟﺴﻼﻣﺔ ﻗﺒﻞ ﺗﺮﻛﯿﺐ ھﺬا اﻟﻤﻨﺘﺞ Note: This equipment is not suitable for use in locations where children are likely to be present.
TCO Information A third-party certification according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories. Harmful substances are used both in products and their manufacture. Products can often have a short lifespan because of poor ergonomics, low quality and when they are not able to be repaired or upgraded.
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Chapter 1. Getting started This User’s Guide provides detailed operation instructions for the user. For quick instruction overview, please see the Setup Poster for brief information. Shipping contents The product package should include the following items: • AC Power Adapter • Flat Panel Monitor • Information Flyer • Monitor Stand • Monitor Base • Power Cord • Reference and Driver CD Chapter 1.
***Your monitor supports the following Tinys that can be installed in your monitor: 1 (2) 1 (2) Production support list Alt + P TIO power button ThinkCentre M93p Tiny (Q87) √ X ThinkCentre M83 Tiny (Q85) √ X ThinkCentre M73 Tiny (H81) √ X ThinkCentre M53 Tiny (Baytrail) √ X ThinkCentre Chromebox (Broardwell-U) X √ ThinkCentre M900 Tiny (Q170) √ √ ThinkCentre M900x Tiny (Q170 65w) √ √ ThinkCentre M700 Tiny (B150) √ √ ThinkCentre M600 Tiny √ √ ThinkCentre M600 Tiny Fanless
***Your monitor supports the following Tinys that can be installed in your monitor: ThinkCentre M625q (AMD) √ √ ThinkCentre M920x (Q370) 65W √ √ ThinkCentre M920x-KT(Q370) GPU √ √ ThinkCentre M920q (Q370) √ √ ThinkCentre M720q-KT(B360) √ √ ThinkCentre M720q (B360) √ √ ThinkCentre M630E √ √ ThinkCentre M75q-1 √ √ ThinkCentre M90n-1* √ √ ThinkCentre M75n** √ √ ThinkCentre M90q (WW) √ √ ThinkCentre M80q (WW) √ √ ThinkCentre M930q (PRC) √ √ ThinkCentre M70q (WW) √ √ Th
*ThinkCentre M90n-1 supported MTs list: ThinkCentre M90n-1 MTs 11AD 11AE 11AF 11AG ** ThinkCentre M75n supported MTs list: ThinkCentre M75n MTs 11BS 11BT 11BU 11BV 11G4 11G5 11G6 11G7 Chapter 1.
Locating connectors and controls on your monitor Front view 1 2 3 4 5 6 77 1. Volume Down 2. Volume Up 3. Exit 4. Modes Switch UP button 5. Brightness control Down button 6. Menu-opening button Selection button 7. Power button Rear view 1 2 3 4 1. AC power adapter connector 2. DisplayPort connector 3. USB 3.0 connector 4. Security-lock slot Chapter 1.
Setting up your monitor This section provides information on how to set up your monitor. • Assembling your monitor • Connecting cables • Turning on your monitor and computer Note: Before setting up your monitor, ensure that you have read and understood the “Safety information” on page iii. Assembling your monitor To assemble your monitor, follow the four parts below one by one: Part 1: Install the full-function monitor stand. Part 2: Install the Tiny.
Part 2: Install the Tiny. 1. Press the decorative cover 1 as shown to remove it. Then, press the button 2 to open the cable cover. Note: Keep the decorative cover for future use. 1 2 2. With the Lenovo logo facing you, insert your Tiny into the computer bay until it rests on the stoppers. 3. Press the computer from the front until it completely snaps into position. Note: Make sure the Tiny is aligned with the back cover.
4. Tighten the screw to secure the Tiny. Part 3: Install the rear Wi-Fi antenna (optional). 1. Pivot the cable cover as shown to the open position. Then, press the decorative cover 2 from the inner side of the cable cover to remove the decorative cover. 2 1 Chapter 1.
2. Screw the rear Wi-Fi antenna to the antenna connector on the rear of the computer. Then, adjust the angle of the antenna to 90 degrees. 1 2 3. Pivot the cable cover as shown to the closed position. Part 4: Install the Kensington-style cable lock (optional). With the key of the Kensington-style cable lock, attach the lock to the security-lock slot on the rear panel of your computer as shown. The lock secures your monitor to a desk, table, or other non-permanent fixture.
Connecting cables After assembling your monitor, you must connect cables correctly to use the monitor and computer. Your monitor can be used with either the Tiny installed in the monitor or an external desktop/laptop computer. To connect cables, do one of the following: 1. If you use the Tiny installed in the monitor, connect the ac power adapter cable and power cord that comes with the monitor. First connect the ac power adapter cable to the ac power adapter connector on the monitor.
3. Use a type B-to-type A USB cable as shown. Connect type B connector of this cable to the USB 3.0 upstream connector on the monitor. Then, connect type A connector of the cable to a USB connector on the computer. To locate the USB 3.0 upstream connector on the monitor, see "Locating connectors and controls on your monitor"on page 1-5.
4. To initiate the monitor driver, insert the Reference and Driver CD, click Install driver, and follow the on-screen instructions. Chapter 1.
Turning on your monitor and computer To turn on your monitor and computer, do one of the following: • If you only have the Tiny installed in the monitor, press the power button on the monitor to turn on your monitor and computer. To locate the power button, see"Locating connectors and controls on your monitor"on page 1-5. • If you only have the external desktop/laptop computer connected to the monitor, press the power button on the monitor to turn on your monitor.
Chapter 2. Adjusting and using your monitor This section will give you information on adjusting and using your monitor. Adjusting the full-function monitor stand You can use the full-function monitor stand to adjust the monitor to your comfortable position. 1. The following illustration shows that you can adjust the monitor at an angle of -5° to the front and 35° to the rear. 35 -5 2. The following illustration shows that you can turn the monitor at an angel of 45° to the left and 45° to the right.
3. The following illustration shows that you can adjust the height of the full-function monitor stand within a length of 150 mm. 150mm 4. The following illustration shows that you can rotate clockwise the monitor at an angel of -5° to the left and 90° to the right. Note: Adjust the screen position before rotating the monitor screen. (Make sure that the monitor screen ascent to its highest point,. -5°~90° Chapter 2.
Camera Swivel Please see the illustration below for an example of camera swivel range. 120 direction of lens 0 direction of lens Chapter 2.
Speakers Your monitor has integrated 2 speakers which can support audio transmitted over the DP video input as well as USB audio. When you select the DP mode, the USB3.0 cable is required to connect to the system. When you select the AIO mode, the USB3.0 cable is not needed. Speaker volume is adjusted using controls on the front of the monitor. Note: When a Headphone or Speaker connected to Tiny audio port, the monitor speaker would not mute until the audio playback device is switched. Chapter 2.
Wall Mounting (Optional) Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following: Step 1: Verify that the Power button is turned Off, then disconnect the power cord. Step 2: Lay the LCD display face down on a towel or blanket. Step 3: Remove the base and stand from the monitor.
Comfort and accessibility Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer. Arranging your work area Use a work surface of appropriate height and available working area to allow you to work in comfort.
Quick tips for healthy work habits The following information is a summary of some important factors to consider to help you remain comfortable and productive while you use your computer. • Good posture starts with equipment setup: The layout of your work area and the setup of your computer equipment have a large effect on your posture while using your computer.
Adjusting your monitor image This section describes the user control features used to adjust your monitor image. Using the user controls Your monitor has four user controls on the front panel. To locate the user controls, see "Locating connectors and controls on your monitor"on page 1-5. You can use the user controls to adjust some settings of your monitor on the On Screen Display (OSD) main menu. • Back button Used to move back and exit from the OSD menu.
6. The ENERGY STAR option resets all user settings to default values so that the monitor can meet the requirements of Energy Star. Energy Star is an energy saving program for consumer electronics led by the U.S. government. It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas emissions. Energy Star logo is a symbol of energy conservation and environmental protection.
Using the USB connectors Your monitor has USB connectors. To locate the USB connectors, see "Locating connectors and controls on your monitor"on page 1-5. • USB 3.0 connectors Used to attach a device that requires a USB 2.0 or USB 3.0 connection, such as a keyboard, a mouse, a scanner, or a printer. Note: The USB 3.0 connector on the panel left side can only be used as USB 2.
Using the Wake on touch Function You can wake up your monitor from sleep mode through touch. To use the function: • Setting OSD. Press to open the main OSD menu.Use or to select and press to access that function Then you can use or to select Wake on touch and press to access that function Use or to select On ® TIO24Gen4Touch Monitor Controls Input Signal DisplayPort Advanced Settings DP Select DP 1.
Table 2-1. OSD functions OSD Icon on Main Menu Sub menu Brightness Monitor Controls Adjust overall screen brightness Contrast Adjust difference between light and dark areas Volume Adjust volume Dynamic Contrast Advanced Settings Description Over Drive Color Mode • On • Off • Off • Normal • Extreme Controls and Adjustments All input ports Adjust intensity of red, green, and blue.
Table 2-1. OSD functions OSD Icon on Main Menu Sub menu Aspect Ratio Advanced Settings Button repeat rate Input Signal Port Settings DP Select Waken on Touch Language Description • Full Screen: Expand image to full screen. • Original AR: Same Aspect Ratio with input signal. • Off • Default • Slow • DisplayPort • AIO Mode • DP 1.2 • DP 1.1 • On • Off Controls and Adjustments All input ports Change languages of menu. The language chosen only affects the language of the OSD.
Touch Screen Touch screen will optimize your monitor experience. Please use with OS like Windows 7/10. • You can use either single finger touch, or multi-finger touch up to maximum simultaneous 10 touch points. • To activate touch functionality, you need to connect USB cable to your computer in DP mode. You don’t need USB cable when select AIO mode. • You do not need to install any other software.
Wake on the System and Display Take the steps outlined below to wake up the system and display when the latter is in standby mode: AIO mode 1. Tiny PC running and display off: move your mouse to wake up your PC. 2. Tiny PC in standby mode and display off: click the mouse, press the power button on the front of the monitor, or press the power button on the Tiny PC to wake up your PC.
Selecting a supported display mode The display mode that monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes. The image size, position and shape might change when the display mode changes. This is normal and the image can be readjusted using automatic image setup and the image controls. Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel technology is inherently flicker-free.
Understanding power management Power management is invoked when the computer recognizes that you have not using your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day. Table 2-3.
Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor. Do not: • Apply water or liquid directly to your monitor. • Use solvents or abrasives. • Use flammable cleaning materials to clean your monitor or any other electrical equipment. • Touch the screen area of your monitor with sharp or abrasive items. This type of contact may cause permanent damage to your screen. • Use any cleaner which contains an anti-static solution or similar additives.
Chapter 3. Reference information This section contains Disassembling your monitor, monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information. Disassembling your monitor To disassemble your monitor, follow the four parts below one by one: Part 1: Remove the Kensington-style cable lock (optional). Part 2: Remove the rear Wi-Fi antenna (optional). Part 3: Remove the Tiny. Part 4: Remove the full-function monitor stand.
Part 3: Remove the Tiny. 1. Release the screw that secures the computer. 2. Push the computer from the rear as shown to disconnect it completely from the 3 in 1 cable. 3. Pull the computer out of the computer bay. Then, pivot the cable cover as shown to the closed position. 2 1 4. If the two decorative covers of the computer bay are available, insert the two covers into the corresponding slots. Chapter 3.
Part 4: Remove the full-function monitor stand. 1. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your monitor and gently lay it down so that the screen is against the surface and the cover is facing up. 2. Slide the latch upward as shown. Then, pivot the monitor stand upward to remove it. 1 3. 2 If you want to hang your monitor on the wall, you can install a VESA mount bracket that can be ordered from Lenovo. Chapter 3.
Monitor specifications Table 3-1. Monitor specifications for type-model A20TIO24T Dimensions Depth 220.5 mm (8.68 in.) Height 596.8 mm (23.49 in.) Width 539.8 mm (21.25 in.) Stand Tilt range Range: -5°/+35° Stand Swivel Range: -45°, +45° Stand Pivot Range: -5°, 90° Stand Lift Range: 150 mm VESA mount Supported 100 mm (3.94 in.) Image Viewable image size 605 mm (23.8 in.) Maximum height 297 mm (11.69 in.) Maximum width 527 mm (20.74 in.) Pixel pitch 0.275mm (H) x 0.
Table 3-1. Monitor specifications for type-model A20TIO24T Humidity Operating 8% to 80% Storage 5% to 90% Shipping 5% to 90% Chapter 3.
Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-2. Troubleshooting Problem Possible cause The words "Out of Range" are shown on the screen, and the power indicator is flashing white. The system is set to a display mode which is not supported by the monitor. The image quality is unacceptable.
Table 3-2. Troubleshooting Problem Possible cause Suggested action Reference One or more of the pixels appear discolored. This is a characteristic of the LCD technology and is not an LCD defect. If there are more than five pixels missing, contact the Support Center. Appendix A."Service and Support"on page A-1 • Fuzzy lines in text or a blurry image. • Image setup has not been optimized. "Adjusting your monitor image"on page 2-8 • Horizontal or vertical lines through the image.
Manually installing the monitor driver Below are steps for manually installing the monitor driver in Microsoft Windows 7 and Microsoft Windows 10. Installing the monitor driver in Windows 7 To use the Plug and Play feature in Microsoft Windows 7, do the following: Note: You must download file from the Reference and Driver CD or the Lenovo website https://pcsupport.lenovo.com/solutions/tio24gen4touch to use the Plug and Play feature in Windows 7. 1. Turn off the computer, all attached devices. 2.
Installing the monitor driver in Windows 10 To use the Plug and Play feature in Microsoft Windows 10, do the following: Note: You must download files from the Lenovo Monitor CD or the Lenovo website https://pcsupport.lenovo.com/solutions/tio24gen4touch to use the Plug and Play feature in Windows 10. 1. Turn off the computer and all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then turn on the computer.
Service information Product numbers The product number for your monitor is located on the side of the display bezel as shown below. Customer responsibilities The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.
Service parts The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the customer warranty. Parts are for service use only. The table below shows information for model A20TIO24T. Table 3-3. List of service parts FRU (Field Replaceable Unit) Part number Description Machine Type Model (MTM) Color 5D10Z25141 TIO24Gen4Touch-Monitor (23.
Appendix A. Service and Support The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your Lenovo Statement of Limited Warranty for a fully explanation of Lenovo warranty terms. Registering your option Register to receive product service and support updates, as well as free and discounted computer Accessories and content. Go to: http://www.lenovo.
Worldwide telephone list Phone numbers are subject to change without notice. For the most current phone numbers, go to http://www.lenovo.
Country or Region Telephone Number France Warranty service and support (hardware): 0810-631-213 Warranty service and support (software): 0810-631-020 (French) Germany Warranty service and support: 01805-00-46-18 (German) Greece +30-210-680-1700 Guatemala 1800-624-0051 (Spanish) Honduras Tegucigalpa: 232-4222 San Pedro Sula: 552-2234 (Spanish) Hungary +36-1-382-5716 +36-1-382-5720 (English, Hungarian) India 1800-425-2666 +91-80-2535-9182 (English) Indonesia 021 5238 823 Local number only: 00
Country or Region Telephone Number Norway Warranty service and support: 8152-1550(Norwegian) Panama Lenovo Customer Support Center: 001-866-434-2080 (Toll Free) 206-6047(Spanish) Peru 0-800-50-866 (Spanish) Philippines 1800-1601-0033 (English, Filipino) Poland +48-22-878-6999 (Polski) Portugal +351-21-892-7046 (Portuguese) Romania +4-021-224-4015 Russia Moscow: +7-(495)-258-6300 Toll Free: +8-800-200-6300 (Russian) Singapore Local number only: 800-6011-343 DID: +603 8315 6859 (English) S
Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to http://www.lenovo.com/recycling. The latest environmental information about our products is available at http://www.lenovo.com/ecodeclaration.
Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre The ThinkCentre logo ThinkVision Microsoft and Windows are trademarks of the Microsoft group of companies.
Information published Value and precision Value and precision Unit Manufacturer's name or trade mark, commercial registration number and address Lenovo (Beijing) Limited Lenovo (Beijing) Limited - Model identifier ADL135NDC3A ADP-90XD B - Input voltage 100-240 100-240 V Input AC frequency 50-60 50-60 Hz Output voltage 20DC 20DC V Output current 6.75 4.5 A Output power 135 90 W Average active efficiency 90 88 % No-load power consumption 0.2 0.21 W Appendix B.
