Laptop User Manual
Table Of Contents
- Important safety information
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Chapter 3. You and your computer
- Chapter 4. Security
- Chapter 5. Installing or replacing hardware
- Handling static-sensitive devices
- Installing or replacing hardware
- Installing external options
- Removing the computer cover
- Removing and reinstalling the front bezel
- Installing or replacing a PCI card
- Installing or replacing a memory module
- Installing or replacing the optical drive
- Installing or replacing the card reader
- Replacing the battery
- Replacing the power supply assembly
- Replacing the heat sink and fan assembly
- Replacing the microprocessor
- Replacing the primary hard disk drive
- Replacing the secondary hard disk drive
- Installing the solid-state drive
- Replacing the front fan assembly
- Replacing the rear fan assembly
- Replacing the front audio and USB assembly
- Replacing the internal speaker
- Replacing the thermal sensor
- Replacing the cover presence switch
- Replacing the WiFi units
- Installing or removing the rear WiFi antenna
- Installing or removing the front WiFi antenna
- Replacing the keyboard or mouse
- Completing the parts replacement
- Chapter 6. Recovery information
- Chapter 7. Using the Setup Utility program
- Chapter 8. Updating system programs
- Chapter 9. Preventing problems
- Chapter 10. Troubleshooting and diagnostics
- Chapter 11. Getting information, help, and service
- Appendix A. Notices
- Appendix B. Regulatory information
- Appendix C. WEEE and recycling information
- Appendix D. Restriction of Hazardous Substances Directive (RoHS)
- Appendix E. ENERGY STAR model information
- Index
1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea
hardwareoption,ensurethatyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour
computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.
2.Runthediagnosticprogramtoensurethatyourcomputerisoperatingcorrectly.
3.Reinstallthenewhardwareoptionorsoftwarefollowingthemanufacturer'sinstructions.
Selecttheproblemyourcomputerisexperiencingfromthefollowinglist:
•“Audioproblems”onpage103
•“CDproblems”onpage104
•“DVDproblems”onpage105
•“Intermittentproblems”onpage107
•“Keyboard,mouse,orpointingdeviceproblems”onpage107
•“Monitorproblems”onpage109
•“Networkingproblems”onpage110
•“Optionproblems”onpage113
•“Performanceandlockupproblems”onpage114
•“Printerproblems”onpage115
•“Serialportproblems”onpage116
•“Softwareproblems”onpage116
•“USBproblems”onpage117
Audioproblems
Selectyoursymptomfromthefollowinglist:
•“NoaudioinWindows”onpage103
•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive”
onpage104
•“Soundcomesfromoneexternalspeakeronly”onpage104
•“NoaudioinDOSapplicationsorgames”onpage104
NoaudioinWindows
Symptom:NoaudioinWindows
Actions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,verifythattheOn/Offcontrolis
settotheOnpositionandthespeakerpowercableisconnectedtoaproperlygrounded,functionalac
electricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,verifythatthevolumecontrolisnotsettoolow.
•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens.
VerifythattheMutesettingsarenotcheckedandnoneofthevolumesettingsissettoolow.
•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,
verifythatthevolumeisnotsettoolow.
•Verifythatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudioconnector
onthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Chapter10.Troubleshootinganddiagnostics103