Laptop User Manual

Table Of Contents
AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis
insertedintoaCDdrive
Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedinto
aCDdrive.
Actions:
IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.
IfyouareusingtheWindows7operatingsystem,followtheactionforACDorDVDdoesnotwork”on
page105
.
Ifthisdoesnotcorrecttheproblem,followtheactionforACDorDVDdoesnotwork”onpage105.
ACDorDVDdoesnotwork
Symptom:ACDorDVDdoesnotwork.
Actions:
Verifythatthediscisinsertedcorrectly,withitslabelup.
Ensurethatthediscyouareusingisclean.Toremovedustorngerprints,wipethedisccleanwithasoft
clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
Verifythatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyouknow
isgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyourCDorDVD
driveorthecablingtoyourCDorDVDdrive.Ensurethatthepowercableandsignalcablearesecurely
connectedtothedrive.
Unabletouseastartable(bootable)recoverymedium,suchastheProductRecovery
CD,tostartyourcomputer
Symptom:Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,
tostartyourcomputer.
Action:EnsurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Referto
your“Selectingorchangingthestartupdevicesequence”onpage92forinformationonviewingand
changingthestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetand
cannotbechanged.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter11“Gettinginformation,help,andservice”onpage119
.
DVDproblems
Selectyoursymptomfromthefollowinglist:
“BlackscreeninsteadofDVDvideo”onpage105
“DVDmoviewillnotplay”onpage106
“NoaudioorintermittentaudiowhileplayingDVDmovie”onpage106
“Playbackisverysloworchoppy”onpage106
“Invaliddiscornodiscfoundmessage”onpage106
BlackscreeninsteadofDVDvideo
Symptom:BlackscreeninsteadofDVDvideo
Chapter10.Troubleshootinganddiagnostics105