Laptop User Manual
Chapter6.Recoveryinformation...63
Creatingandusingrecoverymedia......63
Creatingrecoverymedia.........63
Usingrecoverymedia..........64
Performingbackupandrecoveryoperations...64
Performingabackupoperation......64
Performingarecoveryoperation......65
UsingtheRescueandRecoveryworkspace...65
Creatingandusingarescuemedium......66
Creatingarescuemedium........66
Usingarescuemedium.........66
Reinstallingpreinstalledapplicationsanddevice
drivers..................67
Reinstallingsoftwareprograms........68
Reinstallingdevicedrivers..........68
Solvingrecoveryproblems..........68
Chapter7.UsingtheSetupUtility
program................71
StartingtheSetupUtilityprogram.......71
Viewingandchangingsettings........71
Usingpasswords..............71
Passwordconsiderations.........72
Power-OnPassword..........72
AdministratorPassword.........72
HardDiskPassword...........72
Setting,changing,anddeletingapassword.72
Erasinglostorforgottenpasswords(clearing
CMOS)................73
Enablingordisablingadevice........73
Selectingastartupdevice..........74
Selectingatemporarystartupdevice....74
Selectingorchangingthestartupdevice
sequence...............74
EnablingErPcompliancemode........74
ExitingtheSetupUtilityprogram.......75
Chapter8.Updatingsystem
programs...............77
Usingsystemprograms...........77
Updating(ashing)theBIOSfromadisc....77
Updating(ashing)theBIOSfromyouroperating
system..................78
RecoveringfromaPOST/BIOSupdatefailure..78
Chapter9.Preventingproblems...79
Keepingyourcomputercurrent........79
Gettingthelatestdevicedriversforyour
computer...............79
Updatingyouroperatingsystem......79
UsingSystemUpdate..........80
Cleaningandmaintenance..........80
Basics................80
Cleaningyourcomputer.........81
Goodmaintenancepractices.......82
Movingyourcomputer...........82
Chapter10.Troubleshootingand
diagnostics..............83
Basictroubleshooting............83
Troubleshootingprocedure..........84
Troubleshooting..............84
Audioproblems............85
CDproblems.............86
DVDproblems.............87
Intermittentproblems..........89
Keyboard,mouse,orpointingdevice
problems...............89
Monitorproblems............90
Networkingproblems..........92
Optionproblems............95
Performanceandlockupproblems.....96
Printerproblems............97
Serialportproblems...........98
Softwareproblems...........98
USBproblems.............99
Diagnosticprograms............99
LenovoSolutionCenter.........100
LenovoThinkVantageToolbox.......100
PC-DoctorforDOS...........101
Chapter11.Gettinginformation,help,
andservice.............103
Informationresources............103
LenovoThinkVantageTools........103
LenovoWelcome............103
HelpandSupport............103
SafetyandWarranty...........103
LenovoWebsite(http://www.lenovo.com)..103
LenovoSupportWebsite.........
Helpandservice..............104
Usingthedocumentationanddiagnostic
programs...............104
Callingforservice............104
Usingotherservices..........105
Purchasingadditionalservices......105
AppendixA.Notices.........107
Trademarks................108
AppendixB.Regulatory
information.............109
Exportclassicationnotice..........109
iiThinkCentreUserGuide
104