Laptop User Manual
Table Of Contents
- Important safety information
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Chapter 3. You and your computer
- Chapter 4. Security
- Chapter 5. Installing or replacing hardware
- Handling static-sensitive devices
- Installing or replacing hardware
- Installing external options
- Opening the computer cover
- Removing and reinstalling the front bezel
- Accessing the system board components and drives
- Installing or replacing a memory module
- Installing or replacing a PCI card
- Installing or replacing the card reader
- Replacing the battery
- Replacing the hard disk drive
- Replacing the optical drive
- Replacing the heat sink and fan assembly
- Replacing the power supply assembly
- Replacing the microprocessor
- Replacing the front audio and USB assembly
- Replacing the system fan
- Replacing the internal speaker
- Replacing the keyboard or mouse
- Completing the parts replacement
- Chapter 6. Recovery information
- Chapter 7. Using the Setup Utility program
- Chapter 8. Updating system programs
- Chapter 9. Preventing problems
- Chapter 10. Troubleshooting and diagnostics
- Chapter 11. Getting information, help, and service
- Appendix A. Notices
- Appendix B. Regulatory information
- Appendix C. WEEE and recycling information
- Appendix D. Restriction of Hazardous Substances Directive (RoHS)
- Index
•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,makesurethatthe
DVDdiscisinthedrivelabeled“DVD”.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page101forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage105.
Intermittentproblems
Symptom:Aproblemoccursonlyoccasionallyandisdifculttorepeat.
Actions:
•Verifythatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.
•Verifythatwhenthecomputerison,thefangrillisnotblocked(thereisairowaroundthegrill),andthe
fansareworking.Ifairowisblockedorthefansarenotworking,thecomputermightoverheat.
•IfSCSIdevicesareinstalled,verifythatthelastexternaldeviceineachSCSIchainisterminatedcorrectly.
(SeeyourSCSIdocumentation.)
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page101forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage105
.
Keyboard,mouse,orpointingdeviceproblems
Selectyoursymptomfromthefollowinglist:
•“Allorsomekeysonthekeyboarddonotwork”onpage91
•“Themouseorpointingdevicedoesnotwork”onpage92
•“Thepointeronthescreendoesnotmovesmoothlywiththemouse”onpage92
•“Thengerprintreaderdoesnotwork”onpage92
•“Thewirelesskeyboarddoesnotwork”onpage92
Allorsomekeysonthekeyboarddonotwork
Symptom:Allorsomekeysonthekeyboarddonotwork.
Actions:
•Verifythatthekeyboardcableissecurelyconnectedtothecorrectconnectoronthecomputer.
•IfyouareusinganEnhancedPerformanceUSBkeyboardandoneormoreoftheRapidAccessbuttons
aretheonlykeysthatarenotworking,thesebuttonsmighthavebeendisabledorhavenotbeenassigned
toafunction.UsethehelpsystemintheEnhancedPerformanceCustomizationKeyboardprogramto
helpdiagnoseproblemswiththeRapidAccessbuttons.
•OntheWindows7operatingsystem,dothefollowing:
1.ClickStart➙ControlPanel.
2.ClickHardwareandSound.
3.ClickDevicesandPrinters.
4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformanceKeyboard
Customizationprogramstarts.
Iftheseactionsdonotcorrecttheproblem,havethecomputerandkeyboardserviced.SeeChapter11
“Gettinginformation,help,andservice”onpage105fordetails.
Chapter10.Troubleshootinganddiagnostics91