Laptop User Manual

Table Of Contents
Chapter6.Recoveryinformation...65
Creatingandusingrecoverymedia......65
Creatingrecoverymedia.........65
Usingrecoverymedia..........66
Performingbackupandrecoveryoperations...66
Performingabackupoperation......66
Performingarecoveryoperation......67
UsingtheRescueandRecoveryworkspace...67
Creatingandusingarescuemedium......68
Creatingarescuemedium........68
Usingarescuemedium.........68
Reinstallingpreinstalledapplicationsanddevice
drivers..................69
Reinstallingsoftwareprograms........70
Reinstallingdevicedrivers..........70
Solvingrecoveryproblems..........70
Chapter7.UsingtheSetupUtility
program................73
StartingtheSetupUtilityprogram.......73
Viewingandchangingsettings........73
Usingpasswords..............73
Passwordconsiderations.........74
Power-OnPassword..........74
AdministratorPassword.........74
HardDiskPassword...........74
Setting,changing,anddeletingapassword.74
Erasinglostorforgottenpasswords(clearing
CMOS)................75
Enablingordisablingadevice........75
Selectingastartupdevice..........76
Selectingatemporarystartupdevice....76
Selectingorchangingthestartupdevice
sequence...............76
EnablingErPcompliancemode........76
ExitingtheSetupUtilityprogram.......77
Chapter8.Updatingsystem
programs...............79
Usingsystemprograms...........79
Updating(ashing)theBIOSfromadisc....79
Updating(ashing)theBIOSfromyouroperating
system..................80
RecoveringfromaPOST/BIOSupdatefailure..80
Chapter9.Preventingproblems...81
Keepingyourcomputercurrent........81
Gettingthelatestdevicedriversforyour
computer...............81
Updatingyouroperatingsystem......81
UsingSystemUpdate..........81
Cleaningandmaintenance..........82
Basics................82
Cleaningyourcomputer.........83
Goodmaintenancepractices.......84
Movingyourcomputer...........84
Chapter10.Troubleshootingand
diagnostics..............85
Basictroubleshooting............85
Troubleshootingprocedure..........86
Troubleshooting..............86
Audioproblems............87
CDproblems.............88
DVDproblems.............89
Intermittentproblems..........91
Keyboard,mouse,orpointingdevice
problems...............91
Monitorproblems............92
Networkingproblems..........94
Optionproblems............97
Performanceandlockupproblems.....98
Printerproblems............99
Serialportproblems...........100
Softwareproblems...........100
USBproblems.............101
Diagnosticprograms............101
LenovoSolutionCenter.........102
LenovoThinkVantageToolbox.......102
PC-DoctorforDOS...........102
Chapter11.Gettinginformation,help,
andservice.............105
Informationresources............105
LenovoThinkVantageTools........105
LenovoWelcome............105
HelpandSupport............105
SafetyandWarranty...........105
LenovoWebsite(http://www.lenovo.com)..105
LenovoSupportWebsite.........
Helpandservice..............106
Usingthedocumentationanddiagnostic
programs...............106
Callingforservice............106
Usingotherservices..........107
Purchasingadditionalservices......107
AppendixA.Notices.........109
Trademarks................110
AppendixB.Regulatory
information.............111
Exportclassicationnotice..........111
iiThinkCentreUserGuide
106