User Manual

3.IfyouareusingaHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusinganAVprole,selectStereoAudioandclicktheSetDefaultbutton.
4.ClickOKtoclosetheSoundwindow.
•Problem:PIMitemssentfromtheWindows7operatingsystemscannotbereceivedcorrectlyintothe
addressbookofanyotherBluetooth-enableddevice.
Solution:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceivealethrough
Bluetooth,aPIMitemsentfromtheWindows7mightbesavedasalewiththeextension.contact.
Problemswiththekeyboardandotherpointingdevices
Thefollowingarethemostcommonproblemswithkeyboardsandotherpointingdevices.
TrackPointpointingdeviceproblems
•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
–Whenthecomputeristurnedon
–Whenthecomputerresumesnormaloperation
–WhentheTrackPointpointingdeviceiskeptpressedforalongtime
–Whenthetemperaturechanges
•Problem:TheTrackPointpointingdeviceortouchpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortouchpadisenabledintheMouseProperties
window.
Keyboardproblems
•Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypadandtheexternal
keyboard.Makesurethatyouhaveseatedtheconnectorscorrectly.
Iftheproblempersists,makesurethatthecorrectdevicedriverisinstalledbydoingthefollowing:
1.OpenControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:
DeviceStatus:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
Problemswiththedisplayandmultimediadevices
Thistopicincludesthemostcommonproblemswithdisplaysandmultimediadevices,includingthe
computerdisplay,theexternalmonitor,audiodevices,andtheopticaldrive.
Chapter10.Troubleshootingcomputerproblems121