User Manual

Ifyourcomputerdoesnotrunonbatterypower,disconnectandreconnectthebatterycable.Referto
“Replacingtheinternalstoragedrive”onpage110
Apowerbuttonproblem
Problem:Thesystemdoesnotrespond,andyoucannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonfor4secondsormore.Ifthe
systemisstillnotreset,removetheacpoweradapterandthebattery.
Bootproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Ifyoureceiveanerrormessagebeforetheoperatingsystemloads,followtheappropriatecorrectiveactions
forPOSTerrormessages.
Ifyoureceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopconfigurationafterthe
POSTiscompleted,checkthefollowingitems:
1.GototheLenovoSupportWebsiteathttp://www.lenovo.com/supportandsearchfortheerrormessage.
2.GototheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/andsearchforthe
errormessage.
Sleepandhibernationproblems
•Problem:Thecomputerenterssleepmodeunexpectedly.
Solution:Ifthemicroprocessoroverheats,thecomputerautomaticallyenterssleepmodetoallowthe
computertocoolandtoprotectthemicroprocessorandotherinternalcomponents.Checkthesettings
forsleepmode.
•Problem:Thecomputerenterssleepmode(thesystem-statusindicatorblinksslowlyimmediatelyafter
thepower-onself-test.
Solution:Makesurethat:
–Thebatteryischarged.
–Theoperatingtemperatureiswithintheacceptablerange.Referto“Operatingenvironment”onpage
11
.
Ifthebatteryischargedandthetemperatureiswithinrange,havethecomputerserviced.
•Problem:Acriticallow-batteryerroroccurs,andthecomputerimmediatelyturnsoff.
Solution:Thebatterypowerisgettinglow.Connecttheacpoweradaptertothecomputerandplugit
intoanelectricaloutlet,orreplacethebatterywithachargedone.
•Problem:ThecomputerdisplayremainsblankafteryoupressFntoreturnfromsleepmode.
Solution:Checkwhetheranexternalmonitorwasdisconnectedorturnedoffwhilethecomputerwas
insleepmode.Ifyoudisconnectedorturnedofftheexternalmonitor,connectitorturnitonbefore
resumingthecomputerfromthesleepmode.Whenresumingthecomputerfromthesleepmodewithout
attachingtheexternalmonitororturningiton,andthecomputerdisplayremainsblank,pressthe
brightness-upkey
tobringupthecomputerdisplay.
•Problem:Thecomputerdoesnotreturnfromsleepmode,orthesystem-statusindicatorblinksslowly
andthecomputerdoesnotwork.
Solution:Ifthesystemdoesnotreturnfromsleepmode,itmighthaveenteredsleeporhibernationmode
automaticallybecausethebatteryisdepleted.Checkthesystem-statusindicator.
Chapter8.Troubleshootingcomputerproblems95