Hardware Maintenance Manual

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingtheRecoveryDiscSet”onpage29

•“RecoveryoverviewfortheWindows10operatingsystem”onpage30

•“Passwords”onpage32

•“Powermanagement”onpage33

•“Symptom-to-FRUindex”onpage34

ServiceWebsite:Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecome

available,theywillbepostedonhttp://www.lenovo.com/support

RestoringthefactorycontentsbyusingtheRecoveryDiscSet

Whenthemainstoragedriveisreplacedbecauseofafailure,noproductrecoveryprogramisonthenew

drive.Inthiscase,thecustomermustusetheRecoveryDiscSettorecoverthecomputer.Orderthe

RecoveryDiscSetandthedriveatthesametimesothatthecustomercanrestorethecomputertothe

factorydefaultsettingsbyusingtheRecoveryDiscSetafterthenewdriveisinstalled.Forinformationabout

whichdiscstoorder,gotohttp://www.lenovo.com/serviceparts-lookup.

Dependingonthemodel,thenumberofrecoverydiscsincludedintheRecoveryDiscSetdiffers.The

RecoveryDiscSetmightconsistoftheuserinstructionsandthefollowingsetofDVDstorestorethe

computertotheoriginalfactoryconﬁguration.

•OperatingSystemRecoveryDisc(onedisc):ThisdiscrestorestheMicrosoftWindowsoperatingsystem.

Usethisdisctostarttherecoveryprocess.

•ApplicationsandDriversRecoveryDisc(oneormorediscs):Thisdiscrestoresthepreinstalled

applicationsanddriversonthecomputer.

•SupplementalRecoveryDisc:Thisdisccontainsadditionalcontent,suchasupdatestothesoftwarethat

waspreinstalledonthecomputer.NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.

Notes:

•Y oumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you

canuseanexternalUSBDVDdrive.

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata

orpersonalﬁlesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe

recoveryprocess.

TorestorethecomputertotheoriginalfactoryconﬁgurationusingtheRecoveryDiscSet,dothefollowing:

Note:Recoverycantakeonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse.

Ifyouuserecoverydiscs,therecoveryprocesswilltakeabouttwohours.

1.MaketheCD/DVDdrivetheﬁrststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed

orwhenyouhearrepeatingbeeps,releasetheF1key.TheThinkPadSetupprogramopens.

b.UsethearrowkeystoselectStartup➙Boot.

c.SelecttheCD/DVDdriveasthe1stBootDevice.

2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.

3.PressF10tosavetheThinkPadSetupprogramconﬁgurationchanges.Followtheinstructionsonthe

screentobegintherecoveryprocess.