User Guide ThinkPad T560 and P50s
Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page vi • Appendix F “Notices” on page 167 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals First Edition (February 2016) © Copyright Lenovo 2016.
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . Conditions that require immediate action . Service and upgrades . . . . . . . . . Power cords and power adapters . . . . Extension cords and related devices . . . Plugs and outlets . . . . . . . . . . . Power supply statement . . . . . . . . External devices . . . . . . . . . . . General battery notice . . . . . . . . . Notice for removable rechargeable battery . Notice for built-in rechargeable battery . .
Hard disk security . . . . . . . . . . . . Setting the security chip . . . . . . . . . . Using the fingerprint reader. . . . . . . . . Notice on deleting data from your storage drive. Using firewalls . . . . . . . . . . . . . . Protecting data against viruses . . . . . . . . . . . . . 63 64 65 68 69 69 Chapter 6. Advanced configuration . . 71 Installing a new operating system . . . . . . Installing the Windows 7 operating system . Installing the Windows 10 operating system Installing device drivers . .
Export classification notice . . . . . . . . . . Electronic emission notices. . . . . . . . . . Federal Communications Commission Declaration of Conformity . . . . . . . . Industry Canada Class B emission compliance statement . . . . . . . . . . . . . . . European Union - Compliance to the Electromagnetic Compatibility Directive . . . German Class B compliance statement . . . Korea Class B compliance statement . . . . Japan VCCI Class B compliance statement . .
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Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause the computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive or hybrid drive, do one of the following: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This helps to prevent damage to the computer, and possible loss of data. Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. Carry your computer carefully.
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking, or hissing.
Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved.
Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.
External devices CAUTION: Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices. General battery notice DANGER Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
Notice for built-in rechargeable battery DANGER Do not attempt to replace the built-in rechargeable battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. Only recharge the battery strictly according to instructions included in the product documentation. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
• When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Do not place the adapter in contact with any part of your body while using it. Never use the ac power adapter to warm your body. Extended contact with your body, even through clothing, may cause a skin burn. For your safety, always follow these basic precautions with your computer: • Keep the cover closed whenever the computer is plugged in.
The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer. The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer. DANGER During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall.
Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
Chapter 1. Product overview This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
1 Camera (available on some models) Use the camera to take pictures or hold a video conference. For more information, see “Using the camera” on page 38. 2 Microphones (available on some models) The microphones capture sound and voice when used with a program capable of handling audio. 3 Power button Press the power button to turn on the computer or put the computer into sleep mode. For information about how to turn off the computer, see “Frequently asked questions” on page 17.
Right-side view Note: Your computer might look different from the following illustration. Figure 2. Right-side view 1 Always On USB 3.0 connector 2 USB 3.0 connector 3 Mini 4 Fan louvers DisplayPort® connector 5 Security-lock slot 1 Always On USB 3.0 connector The Always On Universal Serial Bus (USB) 3.0 connector is used for connecting USB-compatible devices, such as a USB printer or a digital camera. By default, the Always On USB 3.
4 Fan louvers The fan louvers and the internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor. Note: To ensure proper airflow, do not place any obstacles in front of the fan louvers. 5 Security-lock slot To protect your computer from theft, you can purchase a security cable lock that fits the security-lock slot to lock the computer to a stationary object.
Left-side view Note: Your computer might look different from the following illustration. Figure 3. Left-side view 1 Power connector 2 USB 3.0 connector 3 HDMI™ connector 4 Audio connector 5 Media-card slot 6 Ethernet connector 7 Smart-card slot (available on some models) 1 Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the battery. 2 USB 3.0 connector The USB 3.
DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. You can only connect an Ethernet cable to this connector. The Ethernet connector has two network status indicators. When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted. Note: If the computer is connected to a docking station, use the Ethernet connector on the docking station instead of the one on the computer.
Bottom view Note: Your computer might look different from the following illustration. Figure 4. Bottom view 1 1 Removable battery 2 Docking station connector 3 Micro-SIM-card slot 4 Keyboard drainage holes 5 Speakers 6 Emergency-reset hole Removable battery Use the computer with battery power whenever ac power is unavailable. 2 Docking station connector Connect the computer to a supported docking station to extend the computer capabilities when you are at the office or at home.
Status indicators This topic helps you locate and identify the various status indicators on your computer. Note: Your computer might look different from the following illustrations. 1 Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 23. 2 Speaker-mute indicator When the speaker-mute indicator is on, the speakers are muted. 3 Microphone-mute indicator When the microphone-mute indicator is on, the microphones are muted.
• Blinks for three times: The computer is initially connected to the power. • On: The computer is on (in normal mode). • Off: The computer is off or in hibernation mode. • Blinks fast: The computer is entering sleep or hibernation mode. • Blinks slowly: The computer is in sleep mode.
The content of this label differs depending on the wireless modules that come with your computer: • For a preinstalled wireless module, this label identifies the actual FCC ID and IC certification number for the wireless module installed by Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement.
ID. The Product ID is important in case you need to reinstall the Windows 7 operating system from a source other than a Lenovo product recovery disc set. Windows 10 Genuine Microsoft label: Depending on your geographic location, the date when your computer was manufactured, and the version of Windows 10 that is preinstalled, your computer might have a Genuine Microsoft label affixed to its cover. See http://www.microsoft.com/en-us/howtotell/Hardware.
• Display resolution: 2880-by-1620, 1920-by-1080, or 1366-by-768 pixels (depending on the model) • Brightness control • Camera (available on some models) • Microphones (available on some models) Keyboard • Six-row keyboard or 6-row backlight keyboard (depending on the model) • ThinkPad pointing device • Function keys • Numeric keypad Interface • ac power connector • Audio connector • Docking station connector • Ethernet connector • Media-card slot • Mini DisplayPort connector • Micro-SIM-card slot (inside t
• 45 W (154 Btu/hr) maximum • 65 W (222 Btu/hr) maximum Power source (ac power adapter) • Sine-wave input at 50 to 60 Hz • Input rating of the ac power adapter: 100 to 240 V ac, 50 to 60 Hz Operating environment This section provides information about the operating environment of your computer. Environment: • Maximum altitude without pressurization: 3048 m (10 000 ft) • Temperature – At altitudes up to 2438 m (8000 ft) – Operating: 5.0°C to 35.0°C (41°F to 95°F) – Storage: 5.0°C to 43.
2. If the program is not displayed on the Start menu, click All programs (Windows 7) or All apps (Windows 10) to display all programs. 3. If you still do not find the program in the program list, search for the program in the search box. Note: If you are using the Windows 7 operating system, some Lenovo programs are ready to be installed. You cannot find these programs through the above methods unless you have installed them first.
Lenovo Companion Your computer’s best features and capabilities should be easy to access and understand. With Lenovo Companion, they are. (Windows 10) Use Companion to do the following: • Optimize your computer performance, monitor your computer health, and manage updates. • Access your user guide, check warranty status, and view accessories customized for your computer. • Read how-to articles, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources.
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Chapter 2. Using your computer This chapter provides information on using some of the computer components.
How to turn off my computer? • For Windows 7: Open the Start menu, then click Shut down. • For Windows 10: Open the Start menu, click Power, and then click Shut down. How do I access Control Panel? • For Windows 7: Open the Start menu, then click Control Panel. • For Windows 10: Right-click the Start button, then click Control Panel.
Getting help about the Windows operating system The Windows help information system provides you with detailed information about using the Windows operating system to help you get the most of your computer. To access the Windows help information system, do the following: • For Windows 7: Open the Start menu, and then click Help and Support. • For Windows 10: Open the Start menu, and then click Get started.
Touch gesture (touch models only) Description Touch: Move two fingers closer together. Mouse action: Press the Ctrl key while scrolling the mouse wheel backward. Function: Zoom out. Touch: Move two fingers farther apart. Mouse action: Press the Ctrl key while scrolling the mouse wheel forward. Function: Zoom in. Touch: Put two or more fingers on an item and then rotate your fingers clockwise or counterclockwise. Mouse action: If the app supports rotation, click the rotation icon. Function: Rotate an item.
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The following table introduces some touch gestures on the Windows 10 operating system. Touch gesture (touch models only) Description Touch: Swipe in from the right edge. Mouse action: Click the action center icon in the Windows notification area. Function: Open the action center to see your notifications and quick actions. Touch: Swipe in from the left edge. Mouse action: Click the task-view icon on the taskbar. Function: View all your open windows in task view.
Special keys Your computer has several special keys to help you work more easily and effectively. Note: Your computer might look different from the following illustration. 1 Additional shortcut keys Your computer might have four additional shortcut keys: • : Launches calculator. • : Locks operating system. • : Opens the default browser. • : Opens Computer. Note: Depending on your computer model, the shortcut keys might not be available.
3. Select the options of your preference. • + : Enables or disables the Fn Lock function. When the Fn Lock function is enabled: The Fn Lock indicator is on. To input F1–F12, press the function keys directly. To initiate the special function printed as an icon on each key, press the Fn key and the corresponding function key. When the Fn Lock function is disabled: The Fn Lock indicator is off. To initiate the special function printed as an icon on each key, press the function key directly.
• Fn+S: Has the same function as the SysRq key. • Fn+4: Puts your computer into sleep mode. To return to normal operation, press the Fn key only. ThinkPad pointing device The ThinkPad pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. With the ThinkPad pointing device, you also can perform various touch gestures, such as rotating and zooming in or out.
The TrackPoint pointing device consists of the following four components: 1 Pointing stick Left-click button (primary-click button) Right-click button (secondary-click button) 4 Scroll bar 2 3 To use the TrackPoint pointing device, refer to the following instructions: Note: Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap. Use either thumb to press the left-click button or right-click button.
The trackpad can be divided into two zones by its function: 1 2 Left-click zone (Primary-click zone) Right-click zone (Secondary-click zone) To use the trackpad, refer to the following instructions: • Point Slide one finger across the surface of the trackpad to move the pointer accordingly. • Left-click Press the left-click zone 1 to select or open an item. You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action.
Tap Tap anywhere on the trackpad with one finger to select or open an item. Two-finger tap Tap anywhere on the trackpad with two fingers to display a shortcut menu. Two-finger scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps. Two-finger zoom out Put two fingers on the trackpad and move them closer together to zoom out.
Power management This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management. Using the ac power adapter The power to run your computer can come either from the battery or from ac power. While you use ac power, the batteries charge automatically. Your computer comes with an ac power adapter and a power cord. • ac power adapter: Converts ac power for notebook computer use.
1. Connect the power cord to the ac power adapter. 2. Connect the ac power adapter to the power connector of the computer. 3. Connect the power cord to an electrical outlet. Tips on using the ac power adapter • When the ac power adapter is not in use, disconnect it from the electrical outlet. • Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer.
– How often you use the wireless feature. Enabling the battery alarm on the Windows 7 operating system For the Windows 7 operating system, you can program your computer so that when the battery power falls below a certain level, three events occur: the alarm goes off, a message is displayed, and the LCD is turned off. To enable the battery alarm, do the following: 1. Start the Power Manager program. 2. Click the Global Power Settings tab. 3.
Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. Note: If an unauthorized battery is installed, the following message is displayed: “The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.” DANGER Do not attempt to disassemble or modify the battery pack.
DANGER Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations and your company's safety standards. DANGER There is a danger of an explosion if the coin-cell battery is incorrectly placed. The lithium battery contains lithium and can explode if it is not properly handled, or disposed of. Replace only with a battery of the same type.
To enable the wake-up function, do the following: 1. Go to Control Panel and click System and Security. 2. Click Administrative Tools. 3. Click Task Scheduler. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. From the left pane, select the task folder for which you want to enable the wake-up function. The scheduled tasks are displayed. 5. Click a scheduled task, and then click the Conditions tab. 6.
The computer automatically connects to an available wireless network when the location changes. For more information, refer to the Windows help information system. Tips for using the wireless-LAN feature To achieve the best connection, use the following guidelines: • Place your computer so that there are as few obstacles as possible between the wireless-LAN access point and the computer. • Open your computer lid to an angle of slightly more than 90 degrees.
For the Windows 7 operating system, you also can check the wireless-WAN connection status through the Access Connections gauge in the Windows notification area.
Connecting an external display You can use either a wired display or a wireless display. The wired display can be connected to the HDMI or mini DisplayPort connector by a cable. The wireless display can be added through the Wi-Di or Miracast function. • Connecting a wired display Note: When you connect an external monitor, a video interface cable with a ferrite core is required. 1.
Changing display settings You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation. To change display settings, do the following: 1. Right-click on the desktop and select Screen Resolution or Display settings. 2. Select the display that you want to configure. 3. Change display settings as you want.
You also can use the integrated camera with other programs that provide features such as photographing, video capturing, and video conferencing. To use the integrated camera with other programs, open one of the programs and start the photographing, video capturing, or video conferencing function. Then, the camera starts automatically and the green camera-in-use indicator turns on. For more information about using the camera with a program, refer to the help information system of the program.
Attention: • While transferring data to or from a media card, or a smart card, do not put your computer into sleep or hibernation mode before the data transfer is completed; otherwise, your data could become damaged. • Depending on the model, the computer might also have an integrated smart-card reader. Ensure that you insert a correct type of smart card (as shown in figure A) into the smart-card reader.
3. Press the card to eject it from your computer. 4. Remove the card and store it safely for future use. Note: If you do not remove the card from your computer after you eject the card from the operating system, the card can no longer be accessed. To access the card, you must remove it first, then insert it again. Chapter 2.
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Chapter 3. Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities. • “Finding ThinkPad options” on page 43 • “ThinkPad docking stations” on page 43 Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs.
ThinkPad Basic Dock Front view 1 Power button: Press the power button to turn on or turn off the computer. 2 Eject button: Press the eject button to release the computer from the docking station. 3 Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station. 4 Docking station connector: Used to attach your computer.
4 Ethernet connector: Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer. 5 ac power connector: Used to connect the ac power adapter. 6 VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor.
Rear view 1 Always On USB connector: Used to connect USB-compatible devices or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. 2 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. 3 USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0. 4 Ethernet connector: Used to connect the docking station to an Ethernet LAN.
9 Audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer. 10 Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture.
Rear view 1 Always On USB connector: Used to connect USB-compatible devices or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. 2 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. 3 USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0. 4 Ethernet connector: Used to connect the docking station to an Ethernet LAN.
9 VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor. 10 Audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer.
4. Check the docking status indicator. If the docking status indicator is not turned on, it indicates that your computer is not correctly attached to the docking station. Check the ac power adapter of the docking station, or disconnect and reattach the ac power adapter. Note: If you attach your computer to a docking station, but not connect the ac power adapter of the docking station to the ac power connector, your computer will enter battery mode.
– ThinkPad Pro Dock – ThinkPad Ultra Dock • For the ThinkPad Ultra Dock, a maximum of three displays (including your computer display) can work at the same time. As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on. – When the computer display is off: – When the computer display is on: Chapter 3.
Security features The system lock key has two positions as shown in the drawing. The security feature is different when the key is in different positions: • When the key is in position 1, the eject button of the docking station is locked, and you cannot remove your computer. The key-lock indicator is on when the eject button is locked. The security cable is locked. • When the key is in position 2, the eject button of the docking station is unlocked, and you can remove your computer.
Chapter 4. You and your computer This chapter provides information about accessibility, comfort, and traveling with your computer. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Arm and hand position: If available, use chair arm rests or an area on your working surface to provide weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys. Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.
Keyboard shortcut Function Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys Left Alt+Left Shift+PrtScn (or PrtSc) Turn on or turn off High Contrast For more information, go to http://windows.microsoft.com/, and then perform a search using any of the following keywords: keyboard shortcuts, key combinations, shortcut keys.
1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Ease of Access ➙ Speech Recognition. 3. Follow the instructions on the screen. Screen-reader technologies Screen-reader technologies are primarily focused on software program interfaces, help information systems, and various online documents. For additional information about screen readers, see the following: • Using PDFs with screen readers: http://www.adobe.com/accessibility.
Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.
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Chapter 5. Security This chapter provides information about how to protect your computer from theft and unauthorized use.
• To set a password, do the following: a. In the Enter New Password field, type a desired password and press Enter. b. In the Confirm New Password field, retype the password and press Enter. • To change a password, do the following: a. In the Enter Current Password field, type the current power-on password and press Enter. b. In the Enter New Password field, type the new power-on password and press Enter; then retype the password in the Confirm New Password field and Press Enter.
– Secure RollBack Prevention – Execution Prevention – Security mode – Fingerprint reader priority Notes: • The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier. • When Lock UEFI BIOS Settings option is enabled, all BIOS settings cannot be changed. To change the settings, a supervisor password is required. Setting, changing, or removing a supervisor password Before you start, print these instructions.
The master hard disk password also requires a user hard disk password. The master hard disk password is usually set and used by a system administrator. It enables the administrator to access any storage drive in a system like a master key. The administrator sets the master password; then assign a user password for each computer in the network. The user can then change the user password as desired, but the administrator still can get access by using the master password.
– If you select Master HDP mode, follow the following steps to change the master hard disk password: 1. Type the current master hard disk password in the Enter Current Password field and press Enter. 2. Type the new master hard disk password in the Enter New Password field and press Enter; then retype the new password you just entered in the Confirm New Password field and press Enter. 3. A Setup Notice window is displayed. Press Enter to continue. The master hard disk password is changed.
• If a Disk Encryption storage drive is installed in your computer, be sure to protect the contents of your computer memory from unauthorized access by use of drive encryption software, such as Microsoft Windows BitLocker® Drive Encryption. See “Using Windows BitLocker Drive Encryption” on page 64. • Before you dispose of, sell, or hand over your computer, delete the data stored on it. For more information, refer to “Notice on deleting data from your storage drive” on page 68.
6. Set other items that you want to set. 7. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit. Notes: • Ensure that the supervisor password has been set in ThinkPad Setup. Otherwise anyone can change the settings for the security chip. • If the security chip is inactive or disabled, the Clear Security Chip option will not be displayed.
1. Place the top joint of your finger on the sensor. 2. Apply light pressure and swipe your finger toward you across the reader in one smooth motion. Do not lift your finger when you are swiping it.
Indicator behavior of the fingerprint reader Indicator behavior Description Green The fingerprint reader is ready for swiping. Amber The fingerprint cannot be authenticated. Associating your fingerprints with your power-on password and hard disk password To associate your fingerprints with your power-on password and hard disk password, do the following: 1. Turn off and then turn on the computer. 2. When prompted, swipe your finger over the fingerprint reader. 3.
• Password Authentication: Enables or disables the password authentication. Note: This item is displayed only if High security mode is enabled. • Reset Fingerprint Data: Select this item to erase all of the fingerprint data stored in either the internal or external fingerprint reader. Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: • Scratching the surface of the reader with a hard, pointed object.
data is still there, even though it seems to be lost. Thus, it is sometimes possible to read the data by use of special software for data recovery. There is a risk that people of bad faith might read and misuse the critical data on storage drives for unexpected purposes. To prevent leakage of data, it is important that you delete all the data from the hard disk drive or hybrid drive when you dispose of, sell, or hand over your computer.
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Chapter 6. Advanced configuration This chapter provides the following information to help you configure the computer: • “Installing a new operating system” on page 71 • “Installing device drivers” on page 73 • “Using the ThinkPad Setup program” on page 73 Installing a new operating system In some situations, you might need to install a new operating system. This topic provides instructions on how to install a new operating system.
9. Install the device drivers. See “Installing device drivers” on page 73. 10. Install the Windows 7 fix modules. You can find the Windows 7 fix modules in the C:\SWTOOLS\OSFIXES\ directory. For more information, go to the Microsoft Knowledge Base home page at: http://support.microsoft.com/ 11. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.
When you install the Windows 10 operating system, you might need one of the following country or region codes: Country or region Code Country or region Code China SC Netherlands NL Denmark DK Norway NO Finland FI Spain SP France FR Sweden SV Germany GR Taiwan and Hong Kong TC Italy IT United States US Japan JP Installing device drivers Device driver is the program that operates a particular hardware device of the computer.
• Press the F5 key to change to a lower value. Note: Default values are in boldface. 4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu. 5. When you complete the configuration, press the F10 key to save and exit. You also can select the Restart tab in the ThinkPad Setup menu, and restart your computer with one of the provided options. Note: You can press the F9 key to restore to the default settings.
Table 2. Config menu items Menu item Submenu item Value Comments Network Wake On LAN • Disabled Enable the computer to power on when the Ethernet controller receives a magic packet (a special network message). • AC only • AC and Battery If you select AC Only, Wake on LAN function is enabled only when the ac power adapter is attached. If you select AC and Battery, Wake on LAN function is enabled with any power sources. Notes: • The magic packet type Wake on LAN requires ac power.
Table 2. Config menu items (continued) Menu item Submenu item Value Comments USB USB UEFI BIOS Support • Disabled Enable or disable boot support for USB storage devices. • Enabled Always On USB • Disabled • Enabled - Charge in Battery Mode • Disabled • Enabled Keyboard/Mouse TrackPoint • Disabled • Enabled If you select Enabled, the external USB devices can be charged through the Always On USB connector even when the computer is in low-power mode (sleep, hibernate, or power-off).
Table 2. Config menu items (continued) Menu item Submenu item Value Comments F1–F12 as primary function • Disabled Enable the F1-F12 function or the special function printed as an icon on each key as the primary function. • Enabled Enabled: Executes the F1-F12 function. Disabled: Executes the special function. Alternatively, you can press Fn+Esc to toggle between the above two options. Fn+Esc key combination enables or disables the Fn Lock function.
Table 2. Config menu items (continued) Menu item Submenu item Value Comments memory may be reduced on the 32-bit operating system.
Table 2. Config menu items (continued) Menu item Submenu item Value Comments the ac power adapter is attached. If the system is in hibernate state, the system resumes normal operation. If you select Disabled, the system is not powered on nor resumed when the ac power adapter is attached. Disable Built-in Battery • Yes • No System will be powered down if you select Yes.
Table 2. Config menu items (continued) Menu item Value Submenu item Comments key during the power-on self-test (POST). 0-255 CIRA Timeout Note: The default value is 60 seconds. Set the timeout option for CIRA connection to be established. Selectable second values are from 1 to 254. If you select 0, use 60 seconds as the default timeout value. If you select 255, the waiting time for establishing a connection is unlimited.
Table 3. Security menu items (continued) Menu item Submenu item Value Comments Password at Unattended boot • Disabled If you select and enable Password at unattended boot, a password prompt is displayed when the computer is turned on, from either a power-off state or hibernation state, by an unattended event such as a Wake on LAN attempt. If you select Disabled, no password prompt is displayed; the computer goes ahead and loads the operating system.
Table 3. Security menu items (continued) Menu item Submenu item Value Comments Fingerprint Predesktop Authentication • Disabled Enable or disable fingerprint authentication before the operating system is loaded.
Table 3. Security menu items (continued) Menu item UEFI BIOS Update Option Memory Protection Virtualization Submenu item Value Comments Physical Presence for Clear • Disabled Enable or disable the confirmation message when you clear the security chip.
Table 3. Security menu items (continued) Menu item Submenu item Value Comments Internal Device Access Bottom Cover Tamper Detection • Disabled Enable or disable the tamper detection. If tamper is detected, Supervisor Password is required to boot the system. Bottom Cover Tamper Detection will not take effect unless Supervisor Password is enabled.
Startup menu To change the startup settings of your computer, select the Startup tab from the ThinkPad Setup menu. Attention: • After you change the startup sequence, ensure that you select a correct device during a copy, a save, or a format operation. Otherwise your data might be erased or overwritten. • If you are using the BitLocker drive encryption, do not change the startup sequence. BitLocker drive encryption locks the computer from starting once detects the change of startup sequence.
Table 4. Startup menu items (continued) Menu item Value Comments Boot Mode • Quick Screen during the POST: • Diagnostics • Quick: The Logo screen is displayed. • Diagnostics: Text messages are displayed. Note: You also can enter Diagnostic mode by pressing Esc during the POST. Option Key Display • Disabled • Enabled Boot Device List F12 Option • Disabled • Enabled Boot Order Lock • Disabled • Enabled If you select Disabled, the “To interrupt normal startup, press Enter.
This manageability, known as total cost of ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a storage drive, and installing a program. Once the computer is configured and operational, you can manage it by using the software and the manageability features that are already integrated into the client computer and the network.
To enable or disable the Wake on LAN feature, do the following: 1. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 73. 2. Select Config ➙ Network. The Network submenu is displayed. 3. Select a corresponding option for the Wake on LAN feature. 4. Press the F10 key to save and exit. Defining a Network Boot sequence When the computer wakes on LAN, the computer boots from the device as specified on the Network Boot menu, and then follow the boot order list on the Boot menu.
Chapter 7. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can avoid common problems. The chapter provides information that can help you keep your computer running smoothly. • “General tips for preventing problems” on page 89 • “Making sure device drivers are up-to-date” on page 90 • “Taking care of your computer” on page 91 General tips for preventing problems • Check the capacity of your storage drive from time to time.
the files to create a bootable self-test medium from http://www.lenovo.com/hddtest. Run the test and record any messages or error codes. If the test returns any failing error codes or messages, call the Customer Support Center with the codes or messages and the computer in front of you. A technician will assist you further. • If required, you can find the contact information about the Customer Support Center for your country or region at http://www.lenovo.com/support/phone.
Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following the important tips in this topic, you will get the most use and enjoyment out of your computer. Be careful about where and how you work • Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags.
• When transferring data to or from a media card, such as an SD card, do not put your computer in sleep or hibernation mode before the data transfer is complete; otherwise, your data could become damaged. Taking care when setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board or storage drive.
2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it. Make sure that no liquid drips onto or between the keys. 3. Allow to dry. 4. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or cool air from a hair dryer. Cleaning your computer display To clean the computer display, do the following: 1.
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Chapter 8. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. • “Diagnosing problems” on page 95 • “Troubleshooting” on page 95 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution Center program as a starting point for solving them. The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems.
is turned off, reconnect the ac power adapter and reinstall the removable battery, then restart the computer by pressing the power button. If the computer does not turn on, continue with step 2. 2. While the computer is turned off, remove all power sources from the computer (removable battery and the ac power adapter). Then insert a straightened paper clip into the emergency-reset hole to reset the computer. Plug in the ac power adapter while keeping the removable battery out of the computer.
Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings. Press F10, and then press Enter to restart the system. If your computer still has a problem, have the computer serviced. • Message: 0187: EAIA data access error Solution: The access to EEPROM is failed. Have the computer serviced. • Message: 0188: Invalid RFID Serialization Information Area Solution: The EEPROM checksum is not correct (block # 0 and 1).
• Message: Fan error Solution: Cooling fan has failed. Shut down the computer immediately and have the computer serviced. • Message: Thermal sensing error Solution: The thermal sensor has a problem. Shut down the computer immediately and have the computer serviced. • Message: This system does not support batteries that are not genuine Lenovo-made or authorized. The system will continue to boot. But may not charge unauthorized batteries.
Table 5. Beep errors (continued) Beeps Solution Four cycles of four short beeps TCG*-compliant functionality-related problem (might be the TPM initialization failure). Shut down the computer immediately and have the computer serviced. * TCG is the abbreviation for Trusted Computing Group. Five short beeps System board problem. Shut down the computer immediately and have the computer serviced.
If you configured the adapter for full duplex, make sure that the switch port also is configured for full duplex. Setting wrong duplex mode can degrade performance, cause data loss, or result in lost connections. – You have installed all networking software that is necessary for your network environment. Check with your LAN administrator for the necessary networking software. • Problem: The adapter stops working for no apparent reason. Solution: The network driver files might be corrupt or missing.
Note: Some models do not have a wireless-WAN card. Bluetooth problems Note: Check your connection anytime and make sure that no other Bluetooth-enabled device is searching for the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection. • Problem: Sound does not come from the Bluetooth headset/headphones but comes from the local speaker even though the Bluetooth headset/headphones is connected using a Headset profile or AV profile.
1. Go to Control Panel. Change the view of Control Panel from Category to Large icons or Small icons. 2. Click Keyboard. 3. Select the Hardware tab. In the Device Properties pane, make sure that you see this message: Device Status: This device is working properly. If keys on the keyboard still do not work, have the computer serviced. • Problem: All or some keys on the external numeric keypad do not work. Solution: Make sure that the external numeric keypad is correctly connected to the computer.
If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter. If these items are correctly set, and the screen remains blank, have the computer serviced. • Problem: When I turn on the computer, only a white cursor is displayed on a blank screen. Solution: If you have modified a partition on your storage drive by using partition software, information about that partition, or the master boot record might have been destroyed.
11. Select the correct manufacturer and model for the external monitor. If you cannot find your monitor on the list, stop the installation of this driver and use the driver shipped with your monitor. 12. After updating the driver, click Close. • Problem: Incorrect characters are displayed on the screen. Solution: Did you install the operating system or program correctly? If they are installed and configured correctly, have the computer serviced.
3. Right-click on the desktop and do the following: – For Windows 7: Click Screen resolution. – For Windows 10: Click Display settings. Show the displayed window in full screen. Then click Advanced display settings. Note: If your computer cannot detect the external monitor, click the Detect button. 4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor). 5. Do the following: – For Windows 7: Click Advanced settings. – For Windows 10: Click Display adapter properties. 6.
Solution: If you use the Extend desktop function, disable it, and change the display output location. If a DVD movie or a video clip is playing, stop the playback, close the program, and then change the display output location. • Problem: The screen position on the external monitor is incorrect when that monitor is set for a high resolution. Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left or right on the screen.
• Problem: There is no volume control for MIDI sound in the Volume Mixer window. Solution: Use the hardware volume control. This is because the built-in synthesizer software does not support the control. • Problem: The sound cannot be turned off even if you set the Master volume control at minimum. Solution: You still can hear some sound even though you have set the Master volume control at minimum. To turn off the sound completely, go to the Master volume control and select Mute speakers.
Solution: You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the computer and allow it to cool to room temperature. After it cools, reinstall it and recharge the battery. If it still cannot be charged, have it serviced. An ac power adapter problem Problem: The ac power adapter is connected to the computer and the working electrical outlet, but the power adapter (power plug) icon is not displayed in the Windows notification area.
2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message. Sleep and hibernation problems • Problem: The computer enters sleep mode unexpectedly. Solution: If the microprocessor overheats, the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components. Check the settings for sleep mode. • Problem: The computer enters sleep mode immediately after the power-on self-test.
Solution: If the wakeup function is enabled, the computer consumes a small amount of power. This is not a defect. For details, refer to “Power-saving modes” on page 33. Problems with drives and other storage devices This section includes storage drive problems. Storage drive problems • Problem: The storage drive makes a rattling noise intermittently. Solution: The rattling noise might be heard: – When the storage drive begins or finishes getting access to data. – When you carry the storage drive.
If the application still does not run correctly, contact your place of purchase or a service representative for help. Problems with ports and connectors The following are the most common problems with ports and connectors. A USB problem Problem: A device connected to the USB connector does not work. Solution: Open the Device Manager window. Make sure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct.
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Chapter 9. Recovery overview This chapter provides information about the recovery solutions. • “Recovery overview for the Windows 7 operating system” on page 113 • “Recovery overview for the Windows 10 operating system” on page 118 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system.
To create recovery media, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems. • You can use recovery media to restore the computer to the factory default settings only. You can use recovery media to put the computer in an operational state after all other methods of recovery have failed.
Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click the Restore your system from a backup icon. 4.
• To restore your storage drive from a Rescue and Recovery backup or to restore your storage drive to the factory default settings, click Restore your system and follow the instructions on the screen. For more information about the features of the Rescue and Recovery workspace, click Help. Notes: 1. After restoring your storage drive to the factory default settings, you might have to reinstall device drivers for some devices. See “Reinstalling preinstalled programs and device drivers” on page 117. 2.
When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete the recovery process. Reinstalling preinstalled programs and device drivers Your computer has provisions that enable you to reinstall selected factory-installed programs and device drivers. Reinstalling preinstalled programs To reinstall some preinstalled application programs, do the following: 1.
• Use recovery media if all other methods of recovery have failed and you need to restore the storage drive to the factory default settings. See “Creating and using a recovery media” on page 113.
After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the instructions on the screen. Note: Ensure that your computer is connected to ac power during the recovery process. Creating and using a recovery USB drive You can create a recovery USB drive as a backup for the Windows recovery programs.
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Chapter 10. Replacing devices This chapter provides instructions on how to install or replace hardware for your computer.
3. Click Change settings that are currently unavailable at the top. 4. If prompted by User Account Control (UAC), click Yes. 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery, do the following: 1. Turn off your computer and disconnect the ac power adapter and all cables from the computer. 2. Turn on your computer. When the logo screen is displayed, immediately press F1 to enter ThinkPad Setup. 3. Select Config ➙ Power. The Power submenu is displayed.
2. Unlock the battery latch 1 . Slide the battery latch 2 to the unlocked position and hold it there. Then remove the battery 3 . 3. Insert a new battery until it clicks into place. Ensure that the battery latches are in the locked position. 4. Turn the computer over again. Connect the computer to ac power. Installing or replacing the micro SIM card Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi.
1. Disable the built-in battery. See “Disabling the built-in battery” on page 121. 2. Remove the removable battery. See “Replacing the removable battery” on page 122. 3. Locate the micro-SIM-card slot inside the battery compartment. 4. If a micro SIM card is already installed in the slot, gently push the micro SIM card to eject it and then slide it out of the slot. 5. Ensure that the new micro SIM card is correctly orientated as shown in the following illustration.
Replacing the keyboard Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. Note: Depending on the model, your computer might look slightly different from the illustrations in this topic. Removing the keyboard To remove the keyboard, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 121. 2. Disconnect the ac power adapter and all cables from the computer.
7. Loosen the screws that secure the keyboard with the cross end of the keyboard multi-tool. 8. Pivot the keyboard slightly upward 1 until you can see the connectors on the bottom side of the keyboard. Then turn the keyboard over 2 .
9. Gently put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. Installing the new keyboard To install the new keyboard, do the following: 1. Attach the connectors and then turn the keyboard over. Chapter 10.
2. Insert the keyboard into the space under the frame of the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the frame of the keyboard bezel. 3. Reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. Ensure that the screw heads are exposed completely.
4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. 5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool. Hide the latches of the keyboard frame under the keyboard bezel by pushing the latches with your finger as shown. Chapter 10.
6. Adjust the keyboard frame in place with the flat end of the keyboard multi-tool to ensure that all the latches are secured under the keyboard bezel. 7. Reinstall the battery pack. See “Replacing the removable battery” on page 122. 8. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the base cover assembly Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi.
5. Pry up the latches and then remove the base cover assembly. 6. Reinstall the new base cover assembly in place. 7. Tighten the screws to secure the base cover assembly. Chapter 10.
8. Reinstall the removable battery and turn the computer over again. Connect the ac power adapter and all cables. Replacing a memory module Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. Increasing memory capacity is an effective way to make programs run faster. To replace or add a memory module, read the following prerequisites, and then the instructions.
6. Insert the memory module into the memory slot at an angle of about 20 degrees 1 . Pivot the memory module downward until it snaps into place 2 . Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily. Attention: Do not touch the contact edge of the memory module. Otherwise the memory module might get damaged.
5. Remove the screws. Then remove the storage-drive stabilizer bar. 6. Put the new storage-drive stabilizer bar in place and reinstall the screws. 7. Reinstall the base cover assembly and the removable battery. 8. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the internal storage drive Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi.
To replace the storage drive, do the following: Note: Depending on the computer model, the internal storage drive and drive cable that come with your computer might look different from the illustrations in this topic. 1. Disable the built-in battery. See “Disabling the built-in battery” on page 121. 2. Close the computer display and turn the computer over. 3. Remove the battery pack. See “Replacing the removable battery” on page 122. 4. Remove the base cover assembly.
7. Disconnect the drive cable from the storage drive. 8. Connect the drive cable to the new storage drive. Note: Your computer might come with a Serial Advanced Technology Attachment (SATA) or Peripheral Component Interconnect Express (PCIe) drive. Ensure that the new storage drive is of the same type with the removed one. Otherwise, the new storage drive might not adapt to the drive cable.
9. Route the drive cable through the storage-drive stabilizer bar first. Then install the drive in place. Chapter 10.
10. Reinstall the screw to secure the storage drive and connect the drive cable to the system board. Attention: Do not route the cable on the storage-drive stabilizer bar. Otherwise, the cable might get damaged when the base cover assembly is installed. 11. Reinstall the base cover assembly and the removable battery. 12. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the coin-cell battery Before you start, print these instructions.
DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire. • Do not expose it to excessive heat. • Do not expose it to water or rain. • Do not short-circuit it. • Do not drop, crush, puncture the battery, or make it subject to strong forces.
6. Install the new coin-cell battery 1 , and then attach the connector 2 . 7. Reinstall the base cover assembly and the removable battery. 8. Turn the computer over again. Connect the ac power adapter and all cables to the computer. 9. Turn on the computer and enter the ThinkPad Setup program. Then reset the date and time. Replacing the dc-in cable assembly Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi.
6. Disconnect the dc-in cable from the system board and then remove the dc-in cable assembly. 7. Put the new dc-in cable assembly in place and connect the dc-in cable to the system board. Attention: Do not route the dc-in cable on the hinge. Otherwise, the dc-in cable might get damaged when the base cover assembly is installed. Chapter 10.
8. Reinstall the bracket and install the screws. 9. Reinstall the base cover assembly and the removable battery. 10. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the wireless-WAN card Note: The following information is only for user-installable modules. Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi.
6. Remove the screw. The wireless-WAN card is released from the secured position and pivots upward. 7. Carefully remove the wireless-WAN card out of the slot. 8. Align the contact edge of the new wireless-WAN card with the key in the slot. Then carefully insert the new wireless-WAN card into the slot at an angle of about 20 degrees. Pivot the wireless-WAN card downward. Chapter 10.
9. Install the screw to secure the wireless-WAN card in place. 10. Connect the antenna cables to the wireless-WAN card. Ensure that you attach the cable with the red mark to the main connector and the blue cable to the auxiliary connector on the wireless-WAN card. 11. Reinstall the base cover assembly and the removable battery. 12. Turn the computer over again. Connect the ac power adapter and all cables to the computer.
Chapter 11. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 145 • “Getting help and service” on page 145 • “Purchasing additional services” on page 147 Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Support Web site.
Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer. The documentation includes printed books, online books, readme files, and help files. In addition, information about Lenovo products is available on the World Wide Web. Microsoft Service Packs are the latest software source for Windows product updates. They are available through Web download (connection charges might apply) or through disc.
• • • • • • Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in
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Appendix A. Supplemental information on the Ubuntu operating system In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled Ubuntu® operating system. If you order Ubuntu system, read the following information before you use the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications in this documentation.
• Display – Color display – Integrated camera – Built-in microphones • Interface – Audio connector – Ethernet connector – External monitor connectors – High Definition Multimedia Interface (HDMITM) connector – Mini DisplayPort connector – HDMI audio 2 channel – Media card reader – Secure Digital (SD) – Secure Digital High-Capacity (SDHC) – MultiMediaCard (MMC) – USB 3.0 connector – Always On USB 3.
Note: Depending on the model, some of the components and features might not be available on your computer. • Accelerometer • Fingerprint reader • HDMI 5.1 channel • Hybrid Graphic card • Integrated wireless Wide Area Network (WAN) • Surround audio • Smart card reader • Docking station connector Appendix A.
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Appendix B. Regulatory information The latest compliance information is available at http://www.lenovo.com/compliance. Wireless related information Wireless interoperability Wireless-LAN card is designed to be interoperable with any wireless-LAN product that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: • The 802.11b/g Standard, 802.11a/b/g, 802.11n, or 802.
• Proximity Profile • Find Me Profile • Immediate Alert Profile • Battery Status Profile Usage environment and your health This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes this product is safe for use by consumers.
1 2 Wireless-LAN antenna (auxiliary) Wireless-WAN antenna (auxiliary, available on some models) 3 Wireless-WAN antenna (main, available on some models) 4 Wireless-LAN antenna (main) Wireless-radio compliance information Computer models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use.
Product name Compliance ID Machine types ThinkPad T560 TP00051B 20FH and 20FJ ThinkPad P50s TP00051B 20FK and 20FL Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed countries in the EAR E1 country list.
European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Japan notice for ac power cord The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices.
Appendix C. WEEE and recycling statements Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to http://www.lenovo.com/recycling. The latest environmental information about our products is available at http://www.lenovo.com/ecodeclaration.
for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at http://www.lenovo.com/recycling/japan. Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003.
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China 162 User Guide ThinkPad T560 and P50s
Appendix D. Restriction of Hazardous Substances Directive (RoHS) The latest environmental information is available at http://www.lenovo.com/ecodeclaration. European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”). For more information about Lenovo worldwide compliance on RoHS, go to: http://www.
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Appendix E. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. You might find an ENERGY STAR mark affixed on the computer or displayed on the power settings interface.
5. Clear the Allow this device to wake the computer check box. 6. Click OK.
Appendix F. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.
