User Manual

3.Right-clickonthedesktopanddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings.Showthedisplayedwindowinfullscreen.Then
clickAdvanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).
5.Dothefollowing:
–ForWindows7:ClickAdvancedsettings.
–ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.
7.Selectthecorrectscreenrefreshrate.
•Problem:Wrongcharactersaredisplayedonthescreen.
Solution:Didyoufollowthecorrectprocedurewheninstallingtheoperatingsystemorprogram?Ifyou
did,havetheexternalmonitorserviced.
•Problem:TheExtenddesktopfunctiondoesnotwork.
Solution:EnabletheExtenddesktopfunctionbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectrical
outlet.
2.Turnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktopanddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings.Showthedisplayedwindowinfullscreen.Thenclick
Advanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
4.ClicktheMonitor-2icon.
5.SelectExtendthesedisplaysformultipledisplays.
6.ClicktheMonitor-1icon(fortheprimarydisplay,thecomputerdisplay).
7.Settheresolutionfortheprimarydisplay.
8.ClicktheMonitor-2icon(fortheexternalmonitor).
9.Setthescreenresolutionforthesecondarydisplay.
10.Settherelativepositionofeachmonitorbydraggingitsicon.Youcansetthemonitorsinanyrelative
position,buttheiconsmusttoucheachother.
11.ClickOKtoapplythechanges.
•Problem:IfyouusetheExtenddesktopfunction,youcannotsetahigherresolutionorhigherrefresh
rateonthesecondarydisplay.
Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.Refer
tothesolutiontotheaboveproblem.
•Problem:Displayswitchingdoesnotwork.
Chapter8.Troubleshootingcomputerproblems105