User's Guide
Table Of Contents
- Important safety information
- Read this first
- Important information about using your computer
- Conditions that require immediate action
- Service and upgrades
- Power cords and power adapters
- Extension cords and related devices
- Plugs and outlets
- Power supply statement
- External devices
- General battery notice
- Notice for removable rechargeable battery
- Notice for non-rechargeable coin-cell battery
- Heat and product ventilation
- Electrical current safety information
- Laser safety information
- Liquid crystal display (LCD) notice
- Using headphones or earphones
- Plastic bag notice
- Glass parts notice
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Registering your computer
- Frequently asked questions
- Getting help about the Windows operating system
- Using the special keys
- Using the ThinkPad pointing device
- Power management
- Cabled Ethernet connections
- Using the wireless-LAN connection
- Wireless connections
- Using the NVIDIA Optimus Graphics feature
- Using audio features
- Using the camera
- Using the optical drive
- Using a media card
- Using an external display
- Traveling with your computer
- Chapter 3. Enhancing your computer
- Chapter 4. Accessibility, ergonomic, and maintenance information
- Chapter 5. Security
- Chapter 6. Advanced configuration
- Chapter 7. Troubleshooting computer problems
- General tips for preventing problems
- Troubleshooting
- Diagnosing problems with Lenovo Companion
- Computer stops responding
- Spills on the keyboard
- Error messages
- Beep errors
- Memory module problems
- Ethernet problems
- Wireless-LAN problem
- Bluetooth problem
- ThinkPad pointing device problems
- Keyboard problems
- Computer screen problems
- External monitor problems
- Audio problems
- Fingerprint reader problems
- Battery problems
- ac power adapter problem
- Power problems
- Power button problem
- Boot problem
- Sleep and hibernation problems
- Hard disk drive problems
- Solid-state drive problem
- Software problem
- USB problem
- Chapter 8. Recovery information
- Chapter 9. Replacing devices
- Chapter 10. Getting support
- Appendix A. Regulatory information
- Certification-related information
- Wireless-related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility (EMC) Directive or Radio Equipment Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Japan notice for ac power cord
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil audio notice
- Appendix B. WEEE and recycling statements
- Appendix C. Restriction of Hazardous Substances (RoHS) Directive
- Appendix D. ENERGY STAR model information
- Appendix E. Notices
- Appendix F. Trademarks
Solution:Theharddiskdriveorhybriddriveisnotworking.Havetheharddiskdriveorhybriddrive
serviced.
•Message:2102:DetectionerroronHDD2(MiniSATA).
Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSATAdeviceserviced.
•Message:2110:ReaderroronHDD0(MainHDD).
Solution:Theharddiskdriveorhybriddriveisnotworking.Havetheharddiskdriveorhybriddrive
serviced.
•Message:2111:ReaderroronHDD1(UltrabayHDD)
Solution:Theharddiskdriveorhybriddriveisnotworking.Havetheharddiskdriveorhybriddrive
serviced.
•Message:2112:ReaderroronHDD2(MiniSATA)
Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSATAdeviceserviced.
•Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.
•Message:2201:MachineUUIDisinvalid.
Solution:MachineUUIDisinvalid.Havethecomputerserviced.
•Message:Fanerror
Solution:Coolingfanhasfailed.Shutdownthecomputerimmediatelyandhavethecomputerserviced.
•Message:Thermalsensingerror
Solution:Thethermalsensorisnotfunctioningcorrectly.Shutdownthecomputerimmediatelyand
havethecomputerserviced.
•Message:ThissystemdoesnotsupportbatteriesthatarenotgenuineLenovo-madeorauthorized.The
systemwillcontinuetoboot,butmaynotchargeunauthorizedbatteries.PresstheESCkeytocontinue.
Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.
Solution:ReplacethebatterywiththecorrectLenovobatteryforthiscomputer.Ifyoustillseethesame
errormessage,contactLenovoservicetohavethecomputerserviced.
•Message:Thebatteryinstalledisnotsupportedbythissystemandwillnotcharge.Pleasereplacethe
batterywiththecorrectLenovobatteryforthissystem.PresstheESCkeytocontinue.
Solution:ReplacethebatterywiththecorrectLenovobatteryforthiscomputer.Ifyoustillseethesame
errormessage,contactLenovoservicetohavethecomputerserviced.
Beeperrors
Ifyouexperiencefollowingbeeperrors,shutdownthecomputerimmediatelyandhavethecomputer
serviced.
•Beeps:Oneshortbeep,pause,threeshortbeeps,pause,threemuchshorterbeeps,pause,andone
shortbeep(1-3-3-1beeps)
Problem:Memoryproblem.
•Beeps:Onelongandtwoshortbeeps
Problem:Videoproblem.
•Beeps:Threeshortbeeps,pause,oneshortbeep,pause,oneshortbeep,pause,andthreemuch
shorterbeeps(3-1-1-3beeps)
Problem:PCIresourceproblem.
•Beeps:Fourcyclesoffourshortbeeps
64ThinkPadE570,E570c,andE575UserGuide