T570 and P51s User Guide
Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • “Important safety information” on page v The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/support Second Edition (March 2017) © Copyright Lenovo 2017.
Contents Important safety information . . . . . . v Read this first . . . . . . . . . . . . . . . Important information about using your computer . Conditions that require immediate action . . . . Service and upgrades . . . . . . . . . . . . Power cords and power adapters . . . . . . . Extension cords and related devices . . . . . . Plugs and outlets. . . . . . . . . . . . . . Power supply statement . . . . . . . . . . . External devices . . . . . . . . . . . . . . General battery notice . . . . . . . . . .
Chapter 5. Security . . . . . . . . . . Using passwords. . . . . . . . . . . . . Passwords introduction . . . . . . . . Setting, changing, or removing a password Hard disk security . . . . . . . . . . . . Setting the security chip . . . . . . . . . . Using the fingerprint reader. . . . . . . . . Deleting data from your storage drive . . . . . Using firewalls . . . . . . . . . . . . . . Protecting data against viruses . . . . . . . 61 . . . . . . . . . 61 61 62 62 63 64 66 67 67 Chapter 6.
Usage environment and your health . . . . Locating the UltraConnect wireless antennas . . . . . . . . . . . . . . . Wireless-radio compliance information . . . Locating wireless regulatory notices . . . . Export classification notice . . . . . . . . . . Electronic emission notices. . . . . . . . . . Federal Communications Commission Declaration of Conformity . . . . . . . . Industry Canada Class B emission compliance statement . . . . . . . . . . . . . . .
iv T570 and P51s User Guide
Important safety information Note: Read the important safety information first. Read this first This information can help you safely use your notebook computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety, Warranty, and Setup Guide that comes with your computer. Customer safety is important.
Prevent your computer from getting wet. To avoid spills and the danger of electrical shock, keep liquids away from your computer. Protect the cables from being damaged. Applying strong force to cables may damage or break them.
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking, or hissing.
sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet. Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. External devices CAUTION: Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and 1394 cables while the computer power is on; otherwise, you might damage your computer.
Notice for removable rechargeable battery DANGER Only recharge the battery strictly according to instructions included in the product documentation. If the battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances. Notice for built-in rechargeable battery DANGER Do not attempt to remove or replace the built-in rechargeable battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: • When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.
• Connect to properly wired outlets any equipment that will be attached to this product. • Whenever possible, use one hand only to connect or disconnect signal cables. • Never turn on any equipment when there is evidence of fire, water, or structural damage. • Disconnect the attached power cords, battery, and all the cables before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification limits the computer’s maximum wide band true RMS output voltage to 150 mV.
Chapter 1. Product overview This chapter provides basic information to help you get familiar with your computer. Computer controls, connectors, and indicators This section introduces hardware features of the computer.
4 Power button You can press the power button to turn on the computer or put the computer into sleep mode. To turn off the computer, do the following: • For Windows 7: Open the Start menu and click Shut down. • For Windows 10: Open the Start menu, click Power, and then click Shut down. If your computer is unresponsive, you can turn off the computer by pressing and holding the power button for four or more seconds.
Left-side view 1 Power connector 2 USB 3.0 connector 3 USB-C™ connector (Thunderbolt™ 3 compatible) 4 Fan louvers 5 Smart-card slot (available on some models) 1 Power connector The power connector enables you to connect the computer to ac power. 2 USB 3.0 connector You can use the USB 3.0 connectors to connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.
5 Smart-card slot (available on some models) You can use smart cards for authentication, data storage, and application processing. Within large organizations, you might also use smart cards for strong security authentication of single sign-on (SSO). For more information, see “Using a media card or a smart card” on page 36. Right-side view 1 Audio connector 2 Media-card slot 3 USB 3.0 connector 4 Always On USB 3.
• For Windows 7: Start the Power Manager program. For instructions on how to start the program, see “Accessing Lenovo programs” on page 13. Click the Global Power Settings tab, and then follow the instructions on the screen to make your preferred setting. • For Windows 10: Start the Lenovo Settings program. For instructions on how to start the program, see “Accessing Lenovo programs” on page 13. Click POWER, and then follow the instructions on the screen to make your preferred setting.
Bottom view 1 Removable battery 2 Docking-station connector 3 Speakers 4 Built-in rechargeable battery or battery filler 5 Emergency-reset hole 1 Removable battery You can use the computer with battery power whenever ac power is unavailable. 2 Docking-station connector You can connect the computer to a supported docking station to extend the computer capabilities. 3 Speakers Your computer is equipped with a pair of stereo speakers.
Note: Depending on the model, your computer might look different from the following illustrations. 1 Caps Lock indicator When this indicator is on, you can type uppercase letters by directly pressing the letter keys. 2 Fn Lock indicator This indicator shows the status of Fn Lock function. For more information, see “Using the special keys” on page 20. 3 Speaker-mute indicator When this indicator is on, the speakers are muted.
6 Numeric Lock indicator When this indicator is on, you can use the numeric keypad to type in numbers. 7 8 System status indicators The indicator in the ThinkPad logo on the computer lid and the indicator in the power button show the system status of your computer. • Blinks for three times: The computer is initially connected to power. • On: The computer is on (in normal mode). • Off: The computer is off or in hibernation mode. • Blinks quickly: The computer is entering sleep or hibernation mode.
The following illustration shows where to find the label that contains the machine type and model information of your computer. FCC ID and IC Certification number The FCC and IC Certification information is identified by a label on the computer as shown in the following illustration. Note: Depending on the model, your computer might look different from the following illustration.
Note: For the user-installable wireless module, ensure that you use only a Lenovo-authorized wireless module for the computer. Otherwise, an error message will be displayed and the computer will beep when you turn on the computer. Labels for the Windows operating systems Windows 7 Certificate of Authenticity: Computer models preinstalled with the Windows 7 operating system have a Certificate of Authenticity label affixed to the computer cover or inside the battery compartment.
The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the information provided by Microsoft at: https://www.microsoft.com/en-us/howtotell/default.aspx Unlike Windows 7 products, there are no external, visual indicators of the Product ID or Windows version for which the computer is licensed. Instead, the Product ID is recorded in the computer firmware.
• Ethernet connector • Three USB 3.0 connectors (including one Always On USB 3.
Temperature • At altitudes up to 2438 m (8000 ft) – Operating: 5°C to 35°C (41°F to 95°F) – Storage: 5°C to 43°C (41°F to 109°F) • At altitudes above 2438 m (8000 ft) – Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F) Note: When you charge the battery, its temperature must be at least 10°C (50°F).
Access Connections™ (Windows 7) This program is a connectivity assistant for creating and managing location profiles. Each location profile stores network settings required for connecting to a network infrastructure from a specific location such as home or office. This program enables you to switch between location profiles when you move your computer from place to place.
Lenovo PC Experience This program helps you work easily and securely by providing easy access to various programs. (Windows 7) Note: This program cannot be found from the all program list or search box. To access this program, go to Control Panel. View Control Panel by Category, click Hardware and Sound ➙ Devices and Printers, and then double-click the device with your computer name.
16 T570 and P51s User Guide
Chapter 2. Using your computer This chapter provides information to help you use the various features provided by your computer. Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
• If your computer will be turned off for an extended period of time, you can prevent battery power from draining by removing the battery. How do I securely dispose of data stored on the internal storage drive? • Study Chapter 5 “Security” on page 61 to find out how you can protect your computer from theft and unauthorized use. • Before you dispose of the data on the internal storage drive, ensure that you read “Deleting data from your storage drive” on page 66.
Touch gesture (touch models only) Description Touch: Tap. Mouse action: Click. Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app. Touch: Tap and hold. Mouse action: Right-click. Function: Open a menu with multiple options. Touch: Slide. Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll arrow. Function: Scroll through items, such as lists, pages, and photos. Touch: Drag an item to the location you want.
Touch gesture (touch models only) Description Touch: Swipe in from the left edge. Mouse action: Click the task-view icon on the taskbar. Function: View all your open windows in task view. Note: The gesture is supported only on the Windows 10 operating system. • Short swipe for full-screened app or when your computer is in the tablet mode Touch: Swipe downwards shortly from the top edge. Mouse action: Move your pointer to the top edge of the screen. Function: Show a hidden title bar.
1 Numeric keypad You can use this numeric keypad to type in numbers quickly. 2 Windows logo key Press the Windows logo key to open the Start menu. For information about using the Windows logo key with other keys, see the help information system of the Windows operating system. 3 4 Fn key and function keys You can configure the Fn key and function keys in the Keyboard Properties window by doing the following: 1.
2. Click Lenovo - Keyboard Manager. In the Keyboard Manager window, click the USER-DEFINED KEY tab. 3. Follow the instructions on the screen to complete the setting. On this setting page, you can also define different functions for the key combinations with F12, such as Shift+F12, Alt+F12, or Ctrl+F12. – For Windows 10: 1. Open the Lenovo Settings program. See “Accessing Lenovo programs” on page 13. 2. Click the input icon . 3.
Note: Depending on the model, your TrackPoint pointing device and the trackpad might look different from the illustration in this topic. By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 26. Using the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
To use the TrackPoint pointing device, see the following instructions: Note: Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap. Use either thumb to press the left-click button or right-click button. • Point Use the pointing stick 1 to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard.
To use the trackpad, see the following instructions: • Point Slide one finger across the surface of the trackpad to move the pointer accordingly. • Left-click Press the left-click zone 1 to select or open an item. You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action. • Right-click Press the right-click zone 2 to display a shortcut menu. You also can tap anywhere on the surface of the trackpad with two fingers to perform the right-click action.
• Depending on the model, the trackpad on your computer might look different from the illustrations in this topic. Tap Two-finger tap Tap anywhere on the trackpad with one finger to select or open an item. Tap anywhere on the trackpad with two fingers to display a shortcut menu. Two-finger scroll Two-finger zoom out Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps.
Power management This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management. Using the ac power adapter The power to run your computer can come either from the battery or from ac power. While you use ac power, the battery charges automatically. Your computer comes with an ac power adapter and a power cord. • ac power adapter: Converts ac power for notebook computer use.
Spend more time unplugged with ThinkPad batteries. Mobility has revolutionized business by enabling you to take your work wherever you go. With ThinkPad batteries, you are able to work longer without being tied to an electrical outlet. Checking the battery status Move your pointer to the battery-status icon in the Windows notification area to check the battery status.
– The percentage of power remaining is low. – The battery has not been used for a long time. Maximizing the battery life To maximize the life of the battery, do the following: • Use the battery until the charge is depleted. • Recharge the battery completely before using it. You can see whether the battery is fully charged from the battery-status icon in the Windows notification area. • Always use power management features such as power-saving modes.
To enable the wake-up function, do the following: 1. Open Control Panel, view Control Panel by Category, and then click System and Security. 2. Click Administrative Tools. 3. Double-click Task Scheduler. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. From the left pane, select the task folder for which you want to enable the wake-up function. The scheduled tasks are displayed. 5. Click a scheduled task, and then click the Conditions tab. 6.
Tips on using the wireless-LAN feature To achieve the best connection, use the following guidelines: • Place your computer so that there are as few obstacles as possible between the wireless-LAN access point and the computer. • Open your computer cover to an angle of slightly more than 90 degrees. Checking the wireless-LAN connection status You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area.
• Remotely controlling and communicating with devices such as mobile phones Depending on the model, your computer might support the Bluetooth feature. To transfer data through the Bluetooth feature, do the following: Note: It is not recommended to use the wireless feature (the 802.11 standards) of your computer simultaneously with a Bluetooth option. The data transmission speed can be delayed and the performance of the wireless feature can be degraded. 1. Ensure that the Bluetooth feature is enabled.
3. Turn on the NFC function. Pairing your computer with an NFC card Before you start, ensure that the card is in NFC Data Exchange Format (NDEF), otherwise the card cannot be detected. Then do the following: 1. Position the card closely above the NFC label as shown. Align the shorter edge of the card with the horizontal extension line for the center of the NFC label. 2. Slowly move the card a distance within 0.5 cm (0.20 inches) to the direction of the computer display.
• Microphones • Speakers Your computer also has an audio chip that enables you to enjoy various multimedia audio features, such as the following: • Compliant with High Definition Audio • Playback of MIDI and MP3 files • Recording and playback of PCM and WAV files • Recording from various sound sources, such as a headset attached The following list provides information about supported functions of the audio devices attached to the connectors on your computer or the docking station. • Headset with a 3.
Using the infrared camera Note: The infrared camera is only supported on the Window 10 operating system. The infrared camera provides a personal and secure way for you to sign in to your computer with face authentication. After setting the infrared camera for face authentication, you can unlock your computer by scanning your face instead of using a password. The infrared camera has the following components: 1 3 Infrared light-emitting diode (LED) The infrared LED emits infrared light.
2. Follow the instructions displayed on the screen and ensure that you are centered and looking directly at the camera. When the program recognizes your face, it unlocks the screen and signs you into the Windows operating system automatically. Using a media card or a smart card Your computer has a media-card slot. Depending on the model, your computer might also have a smart-card slot.
2. Ensure that the card is correctly oriented: • For the media card: The metal contacts are facing down and pointing toward the card slot. • For the smart card: The metal contacts are facing upward and pointing toward the card slot. 3. Press the card firmly into the card slot. If the plug-and-play feature is not enabled for the installed media card or smart card, do the following to enable the feature: 1. Go to Control Panel. 2. View Control Panel by Category. Click Hardware and Sound. 3.
Connecting an external display You can use either a wired display or a wireless display. The wired display can be connected to a video connector such as the HDMI connector and USB-C connector by a cable. The wireless display can be added through the Miracast® function. • Connecting a wired display Note: When you connect an external monitor, a video interface cable with a ferrite core is required. 1.
1. Right-click on the desktop and select Screen Resolution (Windows 7) or Display settings (Windows 10). 2. Select the display that you want to configure. 3. Change display settings as you want. Note: If you set a higher resolution for the computer display than the external display, only part of the screen can be shown on the external display. Traveling with your computer This topic provides information to help you work with your computer when you are traveling.
40 T570 and P51s User Guide
Chapter 3. Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities. Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more. To shop at Lenovo, go to: http://www.lenovo.
1 Always On USB 2.0 connector: Connect USB-compatible devices or charge some mobile digital devices and smartphones. 2 USB 2.0 connectors 3 USB 3.0 connector Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer. 4 Ethernet connector: Connect the docking station to an Ethernet LAN. Note: When your computer is attached to the docking station, always use the Ethernet connector or the external monitor connector on the docking station.
3 Docking status indicator: This indicator turns on when the computer is attached to the docking station properly. 4 Eject button: Press the eject button to eject the computer from the docking station. 5 Adjuster: Use the adjuster as a guide to align the computer with the docking station. 6 Docking station connector: Connect the docking station to the computer. 7 System lock: Use the system lock to lock or unlock the eject button.
To connect a DVI monitor, do the following: 1. Turn off the computer. 2. Connect the DVI monitor to the DVI connector. Then connect the monitor to an electrical outlet. 3. Turn on the DVI monitor and then the computer. 8 VGA connector: Connect the computer to a VGA-compatible video device, such as a VGA monitor. 9 Audio connector: Connect headphones or a headset with a 3.5-mm (0.14-inch), 4-pole plug.
1 Always On USB 2.0 connector: Connect USB-compatible devices or charge some mobile digital devices and smartphones. 2 USB 2.0 connectors 3 USB 3.0 connectors Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer. 4 Ethernet connector: Connect the docking station to an Ethernet LAN. Note: When your computer is attached to the docking station, always use the Ethernet connector or the external monitor connector on the docking station.
Attaching a docking station to your computer Attention: When the computer is attached to a docking station, do not pick up the assembly by taking hold of the computer only. Always hold the whole assembly. Otherwise the docking station might drop down. To attach the docking station to your computer, do the following: Note: The ThinkPad Basic Dock does not have the system lock. 1. Disconnect all cables and devices from the computer.
To detach the docking station from your computer, do the following: Note: The ThinkPad Basic Dock does not have the system lock. 1. Disconnect all cables and devices from the computer and the docking station. 2. Turn the system lock key to the unlocked position (horizontal). 3. Press the eject button to eject the computer 1 , and then grasp both sides of the computer to remove it 2.
– ThinkPad Pro Dock – ThinkPad Ultra Dock • For the ThinkPad Ultra Dock, a maximum of three displays (including your computer display) can work at the same time. As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on.
ThinkPad WiGig Dock overview 1 Status indicator: The indicator in the ThinkPad logo shows the status of the dock. The indicator is solid on when the dock is on (in normal mode). 1 2 5 USB 3.0 connector USB 2.0 connectors Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer. 3 Audio connector: Connect headphones or a headset with a 3.5-mm (0.14-inch), 4-pole plug. 4 Power/Connection button: Turn on or turn off the dock.
10 HDMI connector: Connect a compatible digital audio device or video monitor, such as a DVD player or an HDTV. 11 DisplayPort connector: Connect a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. 12 1 Ethernet connector: Connect the dock to an Ethernet LAN. Emergency-reset hole If your dock stops responding, hold down the power button for several seconds to turn off the dock.
1. Connect the power cord to the ac power adapter. 2. Connect the ac power adapter to the power connector of the dock. 3. Connect the power cord to an electrical outlet. 4. Turn on the dock by pressing the power button. 5. If an external display is available, connect the external display to the appropriate connector (HDMI or DisplayPort connector) on the dock. The external display shows some wireless pairing instructions when you connect your computer to the dock. Chapter 3.
6. Position your computer close to the dock, within 120 cm (47.2 inches). To get the best performance, ensure that: • The dock is placed within a 60 cm (23.6 inches) distance and a 120-degree sector region relatively to the rear of the computer display. • No objects are between the dock and the computer. Note: Ensure that the WiGig dock and your computer are placed in the recommended position.
1. Do the following: • For Windows 7: Click the Start button to open the Start menu, and then click All programs ➙ Intel ➙ Intel Wireless Dock Manager to start the Wireless Dock Manager program. • For Windows 10: Click the action center icon Connect to open the device list. in the Windows notification area. Then click 2. Locate the ThinkPad WiGig Dock and click Disconnect. 3. Hold down the power button on the dock for several seconds until the dock is turned off.
54 T570 and P51s User Guide
Chapter 4. Accessibility, ergonomic, and maintenance information This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
• On-Screen Keyboard If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.
Customizable item size You can make the items on your screen easier to read by changing the item size. • To change the item size temporarily, use the Magnifier tool in Ease of Access Center. • To change the item size permanently, do the following: – Change the size of all the items on your screen. 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Appearance and Personalization ➙ Display. 3. Change the item size by following the instructions on the screen. 4. Click Apply.
General posture: Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position. Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture. Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light.
• Do not turn your computer over when the ac power adapter is plugged in, otherwise, it could break the adapter plug. • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. • When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display. • Only an authorized ThinkPad repair technician should disassemble and repair your computer.
60 T570 and P51s User Guide
Chapter 5. Security This chapter provides information about how to protect your computer from unauthorized use. Using passwords You can help prevent your computer from unauthorized use by using passwords. After you set a password, a prompt is displayed on the screen each time you turn on the computer. Enter your password at the prompt. You cannot use the computer unless you type the correct password.
The master hard disk password also requires a user hard disk password. The master hard disk password is set and used by a system administrator. It enables the administrator to access any storage drive in a system like a master key. The administrator sets the master password; then assign a user password for each computer in the network. The user can then change the user password as desired, but the administrator still can get access by using the master password.
• Set a power-on password as well as a hard disk password. For security, a longer password is recommended. • The hard disk drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature. See “Setting the security chip” on page 63.
4. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. 5. Set other items that you want to set. 6. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit. Notes: • Ensure that the supervisor password has been set in ThinkPad Setup. Otherwise anyone can change the settings for the security chip.
Fingerprint reader indicator • 1 Off: The fingerprint reader is not ready for tapping. • 2 Solid green: The fingerprint reader is ready for tapping. • 3 Amber, blinking: The fingerprint cannot be authenticated. Associating your fingerprints with your power-on password and hard disk password To associate your fingerprints with your power-on password and hard disk password, manually create a connection by doing the following: 1. Turn off and then turn on the computer. 2.
• Using or touching the reader with a dirty finger If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free cloth: • The surface of the reader is dirty or stained. • The surface of the reader is wet. • The reader often fails to enroll or authenticate your fingerprint. If your finger has any of the following conditions, you might not be able to register or authenticate it: • Your finger is wrinkled. • Your finger is rough, dry, or injured.
cryptographic key. The data encrypted with the old key is not physically erased but remains on the drive; however, it cannot be decrypted without the old key. This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool. Using firewalls If your system is preinstalled with a firewall program, it protects against computer Internet security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy.
68 T570 and P51s User Guide
Chapter 6. Advanced configuration This chapter provides information to help you further configure the computer: Installing a new operating system In some situations, you might need to install a new operating system. This topic provides instructions on how to install a new operating system. Installing the Windows 7 operating system Before you start, print these instructions.
Notes: • If you start the installation DVD image from an external USB device or if your computer has an NVM Express drive installed, do additional configurations before you start. For more information, go to http://www.lenovo.com/support/installwin7viausb3. • If an NVM Express drive is installed, additional drivers also are required. For more information, go to https://support.microsoft.com/en-us/kb/2990941. 9. Restore the folder at C:\SWTOOLS that you backed up. 10. Install the device drivers.
8. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. 9. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 13. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program. Otherwise, the operating system will not start correctly.
Lenovo Support Web site. Update packages can contain applications, device drivers, UEFI BIOS flashes, or software updates.
5. When you complete the configuration, press F10 to save and exit. You also can select the Restart tab in the ThinkPad Setup menu, and restart your computer with one of the provided options. You can press F9 to restore to the default settings. Changing the startup sequence In some cases, you might have to change the startup sequence so that the computer starts from a desired device when powered on. Read this topic to learn how to change the computer startup sequence.
• Config menu • Date/Time menu • Security menu • Startup menu • Restart menu Note: Depending on the model and operating system, the menu items and the default value might change without notice. Main menu When you enter the ThinkPad Setup program, you first see the Main menu as follows: Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary.
– The Wake on LAN feature does not work when the hard disk password is set. • Ethernet LAN Option ROM Values: Disabled, Enabled Description: The Ethernet LAN Option ROM enables the startup from an integrated network device. This menu is displayed only in Legacy Only boot mode or Both boot mode with Legacy first. • UEFI IPv4 Network Stack Values: Disabled, Enabled Description: Enable or disable Internet Protocol Version 4 (IPv4) network stack for UEFI environment.
Description: This option is supported only when Always On USB is enabled. Select Enabled to charge devices through the Always On USB connector even when the computer is in hibernation mode, or powered off and in battery operation. Keyboard/Mouse • TrackPoint Values: Disabled, Enabled Description: Enable or disable the built-in TrackPoint pointing device. Note: If you want to use an external mouse, select Disabled. • Trackpad Values: Disabled, Enabled Description: Enable or disable the built-in trackpad.
• Boot Time Extension Values: Disabled, 1 second, 2 seconds, 3 seconds, 5 seconds, 10 seconds Description: During the boot process, the computer might not detect the external monitors that need more time to get ready. Select how long you want to extend the boot process. Power • Intel (R) SpeedStep technology Values: Disabled, Enabled Description: Select the mode of Intel SpeedStep technology at runtime.
Description: Enable or disable a beep when the computer is waiting for a power-on, hard disk, or supervisor password. Different beeps remind you that the password you entered is right or wrong. • Keyboard Beep Values: Enabled, Disabled Description: Enable or disable a beep when unmanageable key combinations are pressed. Thunderbolt(TM) 3 • Wake by Thunderbolt(TM) 3 Values: Disabled, Enabled Description: Enable or disable the wake-up function of the Thunderbolt(TM) 3 connector.
Values: 0–255 Description: Set the timeout option for the CIRA connection to be established. Selectable values are from 0 to 255. If you select 0, use 60 seconds as the default timeout value. If you select 255, the waiting time for establishing a connection is unlimited. Note: The default value is 60 seconds. • Console Type Values: VT100, VT100+, VT-UTF8, PC ANSI Description: Select the console type for AMT. This console type must match the Intel AMT remote console.
Values: Disabled, Enabled Descriptions: Enable this option to display the POST 0199 error message when you enter a wrong supervisor password more than three times. • Set Minimum Length Values: Disabled, x characters (4 ≤ x ≤ 12) Descriptions: Specify a minimum length for power-on passwords and hard disk passwords. If a supervisor password is set, you cannot change the minimum length until you log in as a supervisor.
• Security Chip Selection Values (Windows 10 and Windows 7 64-bit): TPM 2.0, TPM 1.2 Values (Windows 7 32-bit): TPM 2.0, TPM 1.2 Descriptions: Set the TPM operational mode. Note: This item is displayed only on the TPM 1.2 support model. • Security Chip (for TPM 2.0) Values: Enabled, Disabled Descriptions: Enable or disable the security chip. • Security Chip (for TPM 1.2) Values: Active, Inactive, Disabled Descriptions: If you select Active, the security chip is functional.
• Windows UEFI Firmware Update Values: Enabled, Disabled Descriptions: Enable or disable the Windows UEFI Firmware Update feature. If you select Disabled, BIOS will skip Windows UEFI Firmware Update and you can flash the UEFI BIOS to an earlier version. Memory Protection • Execution Prevention Values: Disabled, Enabled Descriptions: Some computer viruses and worms cause memory buffers to overflow. By enabling this option, you can protect your computer against attacks from such viruses and worms.
Values: Disabled, Enabled Descriptions: When this option is enabled, removing any internal storage device when your computer is in sleep mode will be detected. If you remove the internal storage device while the computer is in sleep mode, the computer will shut down when you wake it up, and any unsaved data will be lost. Anti-Theft • Computrace Module Activation Values: Disabled, Enabled, Permanently Disabled Descriptions: Enable the UEFI BIOS interface to activate the computrace module.
Descriptions: This option is used to support Microsoft Device Guard. When this option is enabled, Intel Virtualization Technology, Intel VT-d Feature, Secure Boot, and OS Optimized Defaults are automatically enabled. Boot order is not selectable. To complete the configuration of Device Guard, you have to set a supervisor password. When this option is disabled, the setup options are configurable and you can choose any boot options to start the computer.
Restart menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. • Exit Saving Changes Descriptions: Save the changes and restart the computer. • Exit Discarding Changes Descriptions: Discard the changes and restart the computer. • Load Setup Defaults Descriptions: Restore to the factory default settings. Note: Enable OS Optimized Defaults to meet the Microsoft (R) Windows 8 (R) certification requirement.
When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, and flash updates of the UEFI BIOS, can be done remotely without remote attendance. The updating process can perform after normal working hours and on weekends, so that the users are not interrupted during work, and the LAN traffic is kept to a minimum. It saves time and increases productivity. If the computer is turned on through Wake on LAN, the computer starts follow the Network Boot sequence.
Chapter 7. Troubleshooting computer problems This chapter provides information about what to do if you experience a problem with your computer. General tips for preventing problems This topic provides the following tips to help you prevent computing problems: • Empty your recycle bin on a regular basis. • Use a disk defragment tool regularly on your storage drive to improve data seek and read times. • To free up disk space, uninstall unused programs.
Notes: • If you are using another Windows operating system rather than the Windows 7, you can find the latest information about diagnostics for your computer at: http://www.lenovo.com/diagnose • If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative. Lenovo Solution Center enables you to troubleshoot and resolve computer problems.
Solution: Do the following: 1. Press and hold the power button until the computer turns off. If you cannot turn off the computer by pressing the power button, remove the ac power adapter and the removable battery. After the computer is turned off, reconnect the ac power adapter and reinstall the removable battery, and then restart the computer by pressing the power button. If the computer does not turn on, continue with step 2. 2.
Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, press F10, and then press Enter to restart the system. If you still have a problem, have the computer serviced. • Message: 0187: EAIA data access error Solution: The access to EEPROM is failed. Have the computer serviced. • Message: 0188: Invalid RFID Serialization Information Area Solution: The EEPROM checksum is not correct (block # 0 and 1).
Solution: Machine UUID is invalid. Have the computer serviced. • Message: Fan error Solution: Cooling fan has failed. Shut down the computer immediately and have the computer serviced. • Message: Thermal sensing error Solution: The thermal sensor has a problem. Shut down the computer immediately and have the computer serviced. • Message: Error: The non-volatile system UEFI variable storage is nearly full.
Error codes 0001: Reset error (platform reset not de-asserted) Solutions 1. Remove all power resources (the ac power adapter, removable battery, and coin-cell battery). If your computer has a built-in battery, reset the computer by inserting a straightened paper clip into the emergency-reset hole. Wait for one minute. Then reconnect all power resources. 2. Replace the system board (service provider only). 0002: Internal bus error Replace the system board (service provider only).
Solution: Ensure that: – The cable is installed correctly. The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 m (328 ft). If the cable is connected and the distance is within the acceptable limits but the problem persists, try a different cable. – You are using the correct device driver. To install the correct driver, do the following: 1.
• Your computer is within the range of a wireless access point. • The wireless radio is enabled. Note: If you are using the Windows 7 operating system, click Show hidden icons on the taskbar. The Access Connections icon is displayed. For more information about the icon, see the Access Connections help information system. For the Windows 7 operating system, check the network name (SSID) and your encryption information. Use the Access Connections program to verify this case-sensitive information.
• Problem: The TrackPoint pointing device or trackpad does not work. Solution: Ensure that the TrackPoint pointing device or trackpad is enabled in the Mouse Properties window. For more information, see “Customizing the ThinkPad pointing device” on page 26. Keyboard problems • Problem: All or some keys on the keyboard do not work. Solution: If an external numeric keypad is connected: 1. Turn off the computer. 2. Remove the external numeric keypad. 3. Turn on the computer and try using the keyboard again.
2. Click Hardware and Sound ➙ Power Options. 3. Show the additional plans, and then select High performance. • Problem: When I turn on the computer, nothing is displayed on the screen and the computer does not beep while starting up. Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the power button for four seconds or more. Then turn on the computer and listen again. Solution: Ensure that: – The battery is installed correctly.
– The monitor type is correct. To check these settings, do the following: 1. Right-click on the desktop, and do the following: – For Windows 7: Click Screen resolution. – For Windows 10: Click Display settings ➙ Advanced display settings. Note: If your computer cannot detect the external monitor, click Detect in the Display window. 2. Select the external monitor and set Resolution. 3. Do the following: – For Windows 7: Click Advanced Settings. – For Windows 10: Click Display adapter properties. 4.
– If the external monitor supports the same resolution as the computer display or a higher resolution, view output on the external monitor or on both the external monitor and the computer display. – If the external monitor supports a lower resolution than the computer display, view output on the external monitor only. (If you view output on both the computer display and the external monitor, the external monitor screen will be blank or distorted.
monitor supports. If it does support the display mode you have set, go to the setup menu for the monitor itself and adjust the settings there. Usually the external monitor has buttons for access to the setup menu. For more information, see the documentation that comes with the monitor. Audio problems • Problem: Wave or MIDI sound does not play properly. Solution: Ensure that the built-in audio device is configured correctly. 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2.
Solution: When the headphones are attached, the streaming is automatically redirected to it. If you want to listen to sound from the speakers again, ensure that you set those speakers as the default device. For more information, see the help information system for Realtek HD Audio Manager. • Problem: Sound does not come from a headphone or a speaker, or the computer cannot record sounds.
• Problem: The operating time for a fully charged battery is short. Solution: Discharge and recharge the battery. If your battery operating time is still short, use a new battery. • Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again. • Problem: The battery cannot get charged. Solution: You cannot charge the battery when it is too hot.
Power button problem Problem: The system does not respond, and I cannot turn off the computer. Solution: Turn off the computer by pressing and holding the power button for four seconds or more. If the system still does not respond, remove the ac power adapter and reset the system by inserting one end of a needle or a straightened paper clip into the emergency-reset hole. To locate the emergency-reset hole, see “Bottom view” on page 6.
– If the system status indicator is off, your computer has no power or is in hibernation mode. Connect the ac power adapter to the computer; then press the power button to resume operation. If the system still does not resume from sleep mode, your system might stop responding and you might not be able to turn off the computer. In this case, you must reset the computer. If you have not saved your data, it might be lost. To reset the computer, press and hold the power button for four seconds or more.
Software problem Problem: A program does not run properly. Solution: Ensure that the problem is not being caused by the program. Check that your computer has the minimum required memory to run the program. See the manuals supplied with the program. Check the following: • The program is designed to operate with your operating system. • Other programs run properly on your computer. • The necessary device drivers are installed. • The program works when it is run on some other computer.
Chapter 8. Recovery information This chapter provides information about recovery solutions. There are various methods to choose from when considering how to recover in the event of a software- or hardware-related problem. Some methods vary depending on the type of your operating system. Recovery information for the Windows 7 operating system This topic introduces the Lenovo recovery solutions on the Windows 7 operating system.
2. Turn on the computer and repeatedly press F12 until the Boot Menu window opens. 3. In the Boot Menu window, select the optical drive (internal or external) as the first boot device. Then, insert the discs into the optical drive and press Enter. The recovery process starts. 4. Follow the instructions on the screen to complete the operation. • If you have created the recovery media with a USB storage device, do the following: 1. Attach the USB storage device to one of the USB connectors on your computer.
http://www.lenovo.com/support Recovery information for the Windows 10 operating system This topic provides information about the Windows recovery solutions on the Windows 10 operating system. Resetting your computer If your computer does not perform well, you might consider resetting your computer. In the resetting process, you can choose to keep your files or remove them, and then reinstall the Windows operating system.
It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: http://www.lenovo.com/support/phone Creating a recovery USB drive To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity.
Chapter 9. Replacing devices This chapter provides instructions on how to install or replace hardware for your computer. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can cause damage to the part. When you unpack an option or a Customer Replaceable Unit (CRU), do not open the static-protective package until the instructions direct you to install the part.
4. Select Disable built-in battery and press Enter. 5. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool. Replacing the removable battery Before you start, read “Important safety information” on page v and print the following instructions. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder.
4. Slide the battery latches 1 to the unlocked position and hold them there. Then remove the battery 2 . 5. Insert a new battery until it clicks into place. Ensure that the battery latches are in the locked position. 6. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the micro SIM card Before you start, read “Important safety information” on page v and print the following instructions.
4. Gently push the micro SIM card to eject it 1 , and then slide it out of the slot 2 . Install a new micro SIM card 3 . Note the orientation of the new card and ensure that it is seated correctly. 5. Reinstall the removable battery. 6. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the base cover assembly Before you start, read “Important safety information” on page v and print the following instructions.
5. Loosen the screws that secure the base cover assembly 1 . Then pry up the latches 2 and remove the base cover assembly 3 . 6. Install the new base cover assembly in place 1 . Ensure that the latches of the base cover assembly are secured under the base cover assembly. Then tighten the screws to secure the base cover assembly 2 . 7. Reinstall the removable battery. 8. Turn the computer over. Connect the ac power adapter and all cables to the computer.
3. Close the computer display and turn the computer over. 4. Remove the removable battery. See “Replacing the removable battery” on page 110. 5. Remove the base cover assembly. See “Replacing the base cover assembly” on page 112. 6. To remove the wireless-WAN card, do the following: Note: A film might cover the wireless-WAN card. To access the wireless-WAN card, open the film first. a. Hold the cable connector with your fingers and gently disconnect each cable from the wireless-WAN card 1 .
7. To install the new wireless-WAN card, do the following: a. Align the contact edge of the new wireless-WAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees 1 . Pivot the new wireless-WAN card downward 2 . b. Install the screw to secure the card in place 3 . Connect the antenna cables to the new wireless-WAN card 4 .
7. To install the new M.2 solid-state drive, do the following: a. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the M.2 solid-state drive into the slot at an angle of about 20 degrees 1 . Pivot the new M.2 solid-state drive downward 2 . b. Install the screw to secure the M.2 solid-state drive in place 3 . 8. Reinstall the base cover assembly. 9. Reinstall the removable battery. 10. Turn the computer over.
To replace the dc-in cable and dc-in bracket, do the following: 1. Disable the built-in batteries. See “Disabling the built-in battery” on page 109. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Close the computer display and turn the computer over. 4. Remove the removable battery. See “Replacing the removable battery” on page 110. 5. Remove the base cover assembly. See “Replacing the base cover assembly” on page 112. 6.
8. Put the new dc-in cable assembly in place and connect the dc-in cable to the system board. Attention: Do not route the dc-in cable on the hinge. Otherwise, the dc-in cable might get damaged when you install the base cover assembly. 9. Install the dc-in bracket. 10. Install the screws to secure the dc-in bracket. 11. Reinstall the base cover assembly. 12. Reinstall the removable battery. 13. Turn the computer over. Connect the ac power adapter and all cables to the computer.
Replacing the USB bracket Before you start, read “Important safety information” on page v and print the following instructions. To replace the USB bracket, do the following: 1. Disable the built-in batteries. See “Disabling the built-in battery” on page 109. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Close the computer display and turn the computer over. 4. Remove the removable battery. See “Replacing the removable battery” on page 110. 5.
Note: The operating speed of the memory module has dependency on the system configuration. In some conditions, the memory module in your computer might not be able to operate at the maximum speed. Attention: Do not touch the contact edge of the memory module. Otherwise the memory module might get damaged. To replace the memory module, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 109. 2.
7. To install the memory module, do the following: a. Place the notched end of the new memory module toward the contact edge side of the memory slot. Then insert the new memory module into the memory slot at an angle of about 20 degrees 1 . b. Pivot the memory module downward until it snaps into place 2 . Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily.
1. Disable the built-in battery. See “Disabling the built-in battery” on page 109. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Close the computer display and turn the computer over. 4. Remove the removable battery. See “Replacing the removable battery” on page 110. 5. Remove the base cover assembly. See “Replacing the base cover assembly” on page 112. 6. Disconnect the cable from the system board. 7. Pull the tape to remove the hard disk drive. 8.
9. Detach the bracket from the hard disk drive. To install the hard disk drive, do the following: 1. Attach the bracket to the new hard disk drive. 2. Connect the cable to the hard disk drive. Chapter 9.
3. Insert the new hard disk drive 1 and then pivot it downward 2 . Ensure that the new hard disk drive is seated in place. 4. Connect the cable to the system board. 5. Reinstall the base cover assembly. 6. Reinstall the removable battery. 7. Turn the computer over. Connect the ac power adapter and all cables. M.2 solid-state drive To remove the M.2 solid-state drive, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 109. 2.
6. Disconnect the cable from the system board. 7. Pull the tape to remove the converter that has the M.2 solid-state drive installed. 8. Disconnect the cable from the converter. Chapter 9.
9. Remove the screws that secure the protective cover 1 and then remove the cover 2 . 10. Remove the screw that secures the M.2 solid-state-drive. The M.2 solid-state drive is released from the secured position and pivots upward. 11. Carefully remove the M.2 solid-state drive out of the M.2 slot. To install the M.
1. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the M.2 solid-state drive into the M.2 slot at an angle of about 20 degrees 1 . Pivot the new M.2 solid-state drive downward 2 . 2. Install the screw to secure the M.2 solid-state drive. 3. Install the protective cover 1 and then install the screws to secure the cover 2 . Chapter 9.
4. Connect the cable to the converter. 5. Insert the converter 1 and then pivot it downward 2 . Ensure that the converter is seated in place. 6. Connect the cable to the system board. 7. Reinstall the base cover assembly. 8. Reinstall the removable battery. 9. Turn the computer over. Connect the ac power adapter and all cables. Replacing the keyboard Before you start, read “Important safety information” on page v and print the following instructions.
1. Disable the built-in battery. See “Disabling the built-in battery” on page 109. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Close the computer display and turn the computer over. 4. Remove the removable battery. See “Replacing the removable battery” on page 110. 5. Loosen the screws that secure the keyboard. 6. Turn the computer over and open the display. Push hard in the direction as shown to release the latches from the keyboard bezel. Chapter 9.
7. Pivot the keyboard slightly upward as shown by the arrow 1 . Then turn over the keyboard as shown by arrow 2 . 8. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard.
1. Attach the connectors. Then turn over the keyboard. 2. Insert the keyboard into the keyboard bezel. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the frame of the keyboard bezel. Chapter 9.
3. Slide the keyboard in the direction as shown by the arrows. Ensure that the latches are secured under the keyboard frame. 4. Close the computer display and turn the computer over. Tighten the screws to secure the keyboard. 5. Reinstall the removable battery. 6. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the coin-cell battery Before you start, read “Important safety information” on page v and print the following instructions.
DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire. • Do not expose it to excessive heat. • Do not expose it to water or rain. • Do not short-circuit it. • Do not drop, crush, puncture the battery, or make it subject to strong forces.
7. Install the new coin-cell battery 1 , and then attach the connector 2 . 8. Reinstall the base cover assembly. 9. Reinstall the removable battery. 10. Turn the computer over. Connect the ac power adapter and all cables to the computer. Note: After you replace the coin-cell battery, reset the system date and time in the ThinkPad Setup program. See “Date/Time menu” on page 79.
Chapter 10. Getting support This chapter provides information about getting help and support from Lenovo. Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Support Web site. Registering your computer Register your computer with Lenovo. For more information, see “Registering your computer” on page 17.
Microsoft Service Packs are the latest software source for Windows product updates. They are available through Web download (connection charges might apply) or through discs. For more specific information and links, go to https://www.microsoft.com. Lenovo offers technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft Windows product. For more information, contact the Customer Support Center.
Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the Safety, Warranty, and Setup Guide that comes with your computer. Note: Phone numbers are subject to change without notice. The latest phone numbers are available at http://www.lenovo.com/support/phone. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.
138 T570 and P51s User Guide
Appendix A. Supplemental information about the Ubuntu operating system In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled Ubuntu® operating system. If the Ubuntu operating system is available on your computer, read the following information before you use the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications in this documentation.
140 T570 and P51s User Guide
Appendix B. Regulatory information This chapter provides regulatory and compliance information about Lenovo products. Certification-related information Product name: ThinkPad T570 and ThinkPad P51s Compliance ID: TP00085A Machine types: 20H9, 20HA, 20HB, 20HC, 20JW, 20JX, 20JY, and 20K0 The latest compliance information is available at: http://www.lenovo.com/compliance Wireless-related information This topic provides wireless-related information about Lenovo products.
• Hands-Free Profile (HFP) • Human Interface Device Profile (HID) • Message Access Profile (MAP) • Object Exchange Protocol (OBEX) • Object Push Profile (OPP) • Personal Area Networking Profile (PAN) • Phone Book Access Profile (PBAP) • Service Discovery Protocol (SDP) • Synchronization Profile (SYNC) • Video Distribution Profile (VDP) • Generic Attribute Profile (GATT) • Proximity Profile • Find Me Profile • Immediate Alert Profile • Battery Status Profile Usage environment and your health This computer c
The following illustration shows the antennas locations of your computer: 1 Wireless-LAN antenna (auxiliary) Wireless-WAN antenna (auxiliary, available on some models) 3 WiGig antenna (available on some models) 4 Wireless-WAN antenna (main, available on some models) 5 Wireless-LAN antenna (main) 2 Wireless-radio compliance information Computer models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wirele
Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to ThinkPad T570 and ThinkPad P51s, machine types: 20H9, 20HA, 20HB, 20HC, 20JW, 20JX, 20JY, and 20K0. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance.
Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Japan notice for ac power cord The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices.
Appendix C. WEEE and recycling statements This chapter provides environmental information about Lenovo products. General recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: http://www.lenovo.
Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government.
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de acordo com a legislação local. A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos.
operator, and follow their instructions. You also can refer to the instructions provided in the user guide for your product. For proper collection and treatment, go to: http://www.lenovo.
Appendix D. Restriction of Hazardous Substances (RoHS) Directive The latest environmental information about Lenovo products is available at: http://www.lenovo.com/ecodeclaration European Union RoHS This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2").
China RoHS 152 T570 and P51s User Guide
Taiwan RoHS Appendix D.
154 T570 and P51s User Guide
Appendix E. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. You might find an ENERGY STAR mark affixed on the computer or displayed on the power settings interface.
5. Clear the Allow this device to wake the computer check box. 6. Click OK.
Appendix F. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.
Appendix G. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Access Connections Active Protection System Lenovo Lenovo logo ThinkPad ThinkPad logo TrackPoint UltraConnect Intel, Intel SpeedStep, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Windows, Direct3D, BitLocker, and Cortana are trademarks of the Microsoft group of companies.
160 T570 and P51s User Guide
