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•TheAirplanemodeisoff.

•Yourwireless-LANdriveristhelatestversion.

•Yourcomputeriswithintherangeofawirelessaccesspoint.

•Thewirelessradioisenabled.

Note:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsonthetaskbar.The

AccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,refertotheAccessConnections

helpinformationsystem.

FortheWindows7operatingsystem,checktheNetworkName(SSID)andyourencryptioninformation.Use

theAccessConnectionsprogramtoverifythiscase-sensitiveinformation.

Wireless-WANproblem

Problem:AmessageisdisplayedindicatingthatanunauthorizedWANcardisinstalled.

Solution:TheWANcardisnotsupportedonthiscomputer.RemovetheWANcard.Formoreinformation,

see“Replacingawireless-WANcard”onpage122.

Note:Somemodelsdonothaveawireless-WANcard.

Bluetoothproblems

Note:CheckyourconnectionanytimeandensurethatnootherBluetooth-enableddeviceissearchingfor

thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.

•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonesbutcomesfromthelocal

speakereventhoughtheBluetoothheadset/headphonesisconnectedusingaHeadsetproﬁleorAV

proﬁle.

Solution:Dothefollowing:

1.Exittheprogramthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

3.ClickHardwareandSound➙Sound➙Playback.

4.IfyouareusingaHeadsetproﬁle,selectBluetoothHands-freeAudioandclicktheSetDefault

button.IfyouareusinganAVproﬁle,selectStereoAudioandclicktheSetDefaultbutton.

5.ClickOKtoclosetheSoundwindow.

•Problem:PIMitemssentfromtheWindows7operatingsystemscannotbereceivedcorrectlyintothe

addressbookofanyotherBluetooth-enableddevice.

Solution:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled

deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceiveaﬁlethrough

Bluetooth,aPIMitemsentfromtheWindows7mightbesavedasaﬁlewiththeextension.contact.

ThinkPadpointingdeviceproblems

•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.

Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal

operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer

driftingmightoccurforseveralsecondsunderthefollowingconditions:

–Whenthecomputeristurnedon

–Whenthecomputerresumesnormaloperation

–WhentheTrackPointpointingdeviceiskeptpressedforalongtime

92T470UserGuide