User Manual
Table Of Contents
- Important safety information
- Read this first
- Important information about using your computer
- Conditions that require immediate action
- Service and upgrades
- Power cords and power adapters
- Extension cords and related devices
- Plugs and outlets
- Power supply statement
- External devices
- General battery notice
- Notice for built-in rechargeable battery
- Notice for non-rechargeable coin-cell battery
- Heat and product ventilation
- Electrical current safety information
- Liquid crystal display (LCD) notice
- Using headphones or earphones
- Plastic bag notice
- Glass parts notice
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Registering your computer
- Frequently asked questions
- Getting help about the Windows operating system
- Using the multi-touch screen
- Using the special keys
- Using the ThinkPad pointing device
- Power management
- Cabled Ethernet connections
- Wireless connections
- Using audio features
- Using the camera
- Using a media card or a smart card
- Using an external display
- Traveling with your computer
- Chapter 3. Enhancing your computer
- Chapter 4. Accessibility, ergonomic, and maintenance information
- Chapter 5. Security
- Chapter 6. Advanced configuration
- Chapter 7. Troubleshooting computer problems
- General tips for preventing problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Beep errors
- Memory module problems
- Ethernet problems
- Wireless-LAN problem
- Wireless-WAN problem
- Bluetooth problem
- ThinkPad pointing device problems
- Keyboard problems
- Computer screen problems
- External monitor problems
- Audio problems
- Fingerprint reader problems
- Battery problems
- ac power adapter problem
- Power problems
- Power button problem
- Boot problems
- Sleep and hibernation problems
- Hard disk drive problems
- Solid-state drive problem
- Software problem
- USB problem
- Docking station problem
- Chapter 8. Recovery information
- Chapter 9. Replacing devices
- Static electricity prevention
- Disabling the built-in battery
- Replacing the micro SIM card
- Replacing the base cover assembly
- Replacing the dc-in cable and dc-in bracket
- Replacing the USB subcard assembly
- Replacing the M.2 solid-state drive
- Replacing the memory module
- Replacing the wireless-WAN card
- Replacing the keyboard
- Chapter 10. Getting support
- Appendix A. Supplemental information about the Ubuntu operating system
- Appendix B. Regulatory information
- Certification-related information
- Wireless-related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility (EMC) Directive or Radio Equipment Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Japan notice for ac power cord
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil audio notice
- Appendix C. WEEE and recycling statements
- Appendix D. Restriction of Hazardous Substances (RoHS) Directive
- Appendix E. ENERGY STAR model information
- Appendix F. Notices
- Appendix G. Trademarks
–WhentheTrackPointpointingdeviceiskeptpressedforalongtime
–Whenthetemperaturechanges
•Problem:TheTrackPointpointingdeviceortrackpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortrackpadisenabledintheMouseProperties
window.Formoreinformation,see“CustomizingtheThinkPadpointingdevice”onpage24.
Keyboardproblems
•Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypad.
Iftheproblempersists,ensurethatthecorrectdevicedriverisinstalledbydoingthefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsor
Smallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:
DeviceStatus:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Ensurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
•Problem:Thekeysonthetoprowofthenumerickeypadmightnotfunctionthesameastheicon
printedoneachkey.
Solution:Dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsor
Smallicons.
2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeystab.
Note:IftheFnandfunctionkeystabisnotdisplayed,connectyourcomputertotheInternet.Then
downloadandinstalltheThinkPadHotkeyFeaturesprogramfromtheLenovoSupportWebsite.For
moreinformation,see“Installingdevicedrivers”onpage69
.
3.IntheHowtouseFnkeycombinationssection,selectyourpreferredoption.
4.IfyouselectFnstickymethod,pressFntoresettheFnstickystatus.
5.Trytopresskeysonthetoprowofthenumerickeypadagaintocheckiftheproblemisresolved.
Computerscreenproblems
•Problem:MyscreenkeepsblankingwhenIdonotwantitto.
Solution:
–IfyourcomputerispreinstalledwiththeWindows7operatingsystem,youcandisableanysystem
timers,suchastheLCDturn-offtimerortheblanktimerbydoingthefollowing:
1.StartthePowerManagerprogram.See“AccessingLenovoprograms”onpage12.
2.ClickthePowerplantab,andthenselectMaximumPerformancefromthepredefinedpower
plans.
Chapter7.Troubleshootingcomputerproblems93