User Manual

Setting the security chip . . . . . . . . . . . 51
Using the fingerprint reader . . . . . . . . . . 52
Deleting data from your storage drive . . . . . . 54
Using firewalls . . . . . . . . . . . . . . . 55
Protecting data against viruses . . . . . . . . . 55
Chapter 6. Advanced
configuration . . . . . . . . . . . . . . 57
Installing the Windows 10 operating system. . . . 57
Installing device drivers . . . . . . . . . . . . 58
Using the ThinkPad Setup program . . . . . . . 58
Configuring ThinkPad Setup . . . . . . . . 59
Changing the startup sequence . . . . . . . 59
Updating the UEFI BIOS. . . . . . . . . . 60
BIOS menu. . . . . . . . . . . . . . . 60
Using system management . . . . . . . . . . 71
Chapter 7. Troubleshooting
computer problems . . . . . . . . . . 75
General tips for preventing problems . . . . . . 75
Diagnosing problems with Lenovo Companion. . . 75
Troubleshooting . . . . . . . . . . . . . . 76
Computer stops responding . . . . . . . . 76
Spills on the keyboard . . . . . . . . . . 76
Error messages . . . . . . . . . . . . . 77
Beep errors. . . . . . . . . . . . . . . 78
Memory module problems . . . . . . . . . 79
Ethernet problems . . . . . . . . . . . . 80
Wireless-LAN problem . . . . . . . . . . 81
Wireless-WAN problem . . . . . . . . . . 81
Bluetooth problem . . . . . . . . . . . . 81
ThinkPad pointing device problems . . . . . 81
Keyboard problems . . . . . . . . . . . 82
Computer screen problems . . . . . . . . 82
External monitor problems . . . . . . . . . 84
Audio problems . . . . . . . . . . . . . 85
Fingerprint reader problems . . . . . . . . 87
Battery problems . . . . . . . . . . . . 87
ac power adapter problem. . . . . . . . . 87
Power problems. . . . . . . . . . . . . 88
Power button problem . . . . . . . . . . 88
Boot problems . . . . . . . . . . . . . 88
Sleep and hibernation problems . . . . . . 89
Hard disk drive problems . . . . . . . . . 89
Solid-state drive problem . . . . . . . . . 90
Software problem . . . . . . . . . . . . 90
USB problem . . . . . . . . . . . . . . 90
Docking station problem . . . . . . . . . 91
Chapter 8. Recovery information . . . 93
Resetting your computer . . . . . . . . . . . 93
Using advanced startup options . . . . . . . . 93
Recovering your operating system if Windows 10
fails to start . . . . . . . . . . . . . . . . 93
Creating and using a recovery USB drive . . . . . 94
Chapter 9. Replacing devices . . . . . 95
Customer Replaceable Units. . . . . . . . . . 95
Static electricity prevention . . . . . . . . . . 95
Disabling the built-in battery . . . . . . . . . . 96
Replacing the nano SIM card . . . . . . . . . 96
Replacing the microSD card . . . . . . . . . . 97
Replacing the base cover assembly . . . . . . . 98
Replacing the wireless-WAN card. . . . . . . . 100
Replacing the M.2 solid-state drive . . . . . . . 101
Chapter 10. Getting support. . . . . . 103
Before you contact Lenovo . . . . . . . . . . 103
Getting help and service . . . . . . . . . . . 103
Lenovo Support Web site . . . . . . . . . 104
Calling Lenovo . . . . . . . . . . . . . 104
Purchasing additional services . . . . . . . . . 105
Appendix A. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 107
Appendix B. Regulatory
information . . . . . . . . . . . . . . . 109
Certification-related information . . . . . . . . 109
Regulatory labels . . . . . . . . . . . . . . 109
Wireless-related information . . . . . . . . . . 109
Wireless interoperability. . . . . . . . . . 109
Usage environment and your health . . . . . 110
Locating the UltraConnect wireless
antennas. . . . . . . . . . . . . . . . 110
Wireless-radio compliance information . . . . 110
Locating wireless regulatory notices . . . . . 111
TCO certification . . . . . . . . . . . . . . 111
Export classification notice . . . . . . . . . . 111
Electronic emission notices . . . . . . . . . . 111
Federal Communications Commission
Declaration of Conformity . . . . . . . . . 111
Industry Canada Class B emission
compliance statement . . . . . . . . . . 112
European Union conformity . . . . . . . . 112
German Class B compliance statement. . . . 112
Japan VCCI Class B compliance
statement . . . . . . . . . . . . . . . 113
Japan compliance statement for products
which connect to the power mains with rated
current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . . . 113
Japan notice for ac power cord . . . . . . . 113
ii User Guide