User Manual

Hard disk security . . . . . . . . . . . . . . 53
Setting the security chip . . . . . . . . . . . 53
Using the fingerprint reader . . . . . . . . . . 54
Deleting data from your storage drive . . . . . . 56
Using firewalls . . . . . . . . . . . . . . . 56
Protecting data against viruses . . . . . . . . . 57
Chapter 6. Advanced
configuration . . . . . . . . . . . . . . 59
Installing the Windows 10 operating system . . . . 59
Installing device drivers . . . . . . . . . . . . 60
Using the ThinkPad Setup program . . . . . . . 61
Configuring ThinkPad Setup . . . . . . . . 61
Changing the startup sequence . . . . . . . 61
Updating the UEFI BIOS. . . . . . . . . . 62
BIOS menu. . . . . . . . . . . . . . . 62
Using system management . . . . . . . . . . 74
Chapter 7. Troubleshooting
computer problems . . . . . . . . . . 77
General tips for preventing problems . . . . . . 77
Diagnosing problems with Lenovo Companion. . . 77
Troubleshooting . . . . . . . . . . . . . . 78
Computer stops responding . . . . . . . . 78
Spills on the keyboard . . . . . . . . . . 79
Error messages . . . . . . . . . . . . . 79
Beep errors. . . . . . . . . . . . . . . 81
Memory module problems . . . . . . . . . 82
Ethernet problems . . . . . . . . . . . . 82
Wireless-LAN problem . . . . . . . . . . 83
Wireless-WAN problem . . . . . . . . . . 83
Bluetooth problem . . . . . . . . . . . . 83
ThinkPad pointing device problems . . . . . 84
Keyboard problems . . . . . . . . . . . 84
Computer screen problems . . . . . . . . 85
External monitor problems . . . . . . . . . 87
Audio problems . . . . . . . . . . . . . 88
Fingerprint reader problems . . . . . . . . 89
Battery problems . . . . . . . . . . . . 89
ac power adapter problem. . . . . . . . . 90
Power problems. . . . . . . . . . . . . 90
Power button problem . . . . . . . . . . 91
Boot problems . . . . . . . . . . . . . 91
Sleep and hibernation problems . . . . . . 91
Hard disk drive problems . . . . . . . . . 92
Solid-state drive problem . . . . . . . . . 92
Software problem . . . . . . . . . . . . 92
USB problem . . . . . . . . . . . . . . 93
Docking station problem . . . . . . . . . 93
Chapter 8. Recovery information . . . 95
Resetting your computer . . . . . . . . . . . 95
Using advanced startup options . . . . . . . . 95
Recovering your operating system if Windows 10
fails to start . . . . . . . . . . . . . . . . 95
Creating and using a recovery USB drive . . . . . 96
Chapter 9. Replacing devices . . . . . 97
Customer Replaceable Units. . . . . . . . . . 97
Static electricity prevention . . . . . . . . . . 98
Disabling the built-in battery . . . . . . . . . . 98
Replacing the removable battery . . . . . . . . 98
Replacing the nano-SIM card . . . . . . . . . 100
Replacing the base cover assembly . . . . . . . 101
Replacing a memory module. . . . . . . . . . 104
Replacing the internal storage drive . . . . . . . 106
Replacing a wireless-WAN card . . . . . . . . 114
Replacing the keyboard. . . . . . . . . . . . 115
Replacing the coin-cell battery . . . . . . . . . 119
Chapter 10. Getting support. . . . . . 123
Before you contact Lenovo . . . . . . . . . . 123
Getting help and service . . . . . . . . . . . 123
Lenovo Support Web site . . . . . . . . . 124
Calling Lenovo . . . . . . . . . . . . . 124
Purchasing additional services . . . . . . . . . 125
Appendix A. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 127
Appendix B. Regulatory
information . . . . . . . . . . . . . . . 129
Certification-related information . . . . . . . . 129
Wireless-related information . . . . . . . . . . 129
Wireless interoperability. . . . . . . . . . 129
Usage environment and your health . . . . . 129
Locating the UltraConnect wireless
antennas. . . . . . . . . . . . . . . . 130
Wireless-radio compliance information . . . . 130
Locating wireless regulatory notices . . . . . 131
TCO certification . . . . . . . . . . . . . . 131
Export classification notice . . . . . . . . . . 131
Electronic emission notices . . . . . . . . . . 131
Federal Communications Commission
Declaration of Conformity . . . . . . . . . 131
Industry Canada Class B emission
compliance statement . . . . . . . . . . 132
European Union conformity . . . . . . . . 132
German Class B compliance statement. . . . 132
Japan VCCI Class B compliance
statement . . . . . . . . . . . . . . . 133
ii T480 User Guide