X1 Yoga and X1 Carbon User Guide
Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: • Appendix A “Important safety information” on page 67 • Safety and Warranty Guide • Setup Guide Second Edition (July 2019) © Copyright Lenovo 2019. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.
Contents About this documentation . . . . . . . . iii Chapter 1. Meet your computer . . . . . 1 Front . . . . . . . . . . . . . Base . . . . . . . . . . . . . Left . . . . . . . . . . . . . Right . . . . . . . . . . . . . Rear . . . . . . . . . . . . . Bottom . . . . . . . . . . . . Features and specifications . . . . Statement on USB transfer rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 4 6 8 9 10 11 Chapter 2.
Base cover assembly . . . . . . . . Wireless-WAN card (for selected models) M.2 solid-state drive and thermal pad . Pen charger (for X1 Yoga only) . . . . . . . . . . . . . . . . 54 55 57 59 Chapter 8. Help and support . . . . . 61 Frequently asked questions . . . . . Error messages . . . . . . . . . . Beep errors . . . . . . . . . . . Self-help resources . . . . . . . . Call Lenovo . . . . . . . . . . . Before you contact Lenovo . . . Lenovo Customer Support Center . Purchase additional services. . .
About this documentation • Illustrations in this documentation might look different from your product. • Depending on the model, some optional accessories, features, and software programs might not be available on your computer. • Depending on the version of operating systems, some user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice.
iv X1 Yoga and X1 Carbon User Guide
Chapter 1.
1. Microphones Capture or record sound. Emit infrared (IR) light. 2. Infrared LED* 3. ThinkShutter Note: Do not block the IR light-emitting diode (LED). Otherwise, the IR function might not work. Slide ThinkShutter to cover or uncover the camera lens. It is designed to protect your privacy. • Take pictures or record videos by clicking Camera from the Start menu. The indicator next to the camera is on when the camera is in use. 4.
Base X1 Yoga X1 Carbon 1. Fingerprint reader Log in to your computer with enrolled fingerprints. See “Use the fingerprint reader” on page 44. 2. NFC mark* Your computer supports NFC (near field communication). You can share information with another NFC-enabled device. See “Set up a NFC connection” on page 33. 3. Trackpad Perform finger touch and all the functions of a traditional mouse. See “Use the trackpad” on page 21. 4.
Left • Charge your computer. • Charge USB-C compatible devices with the output voltage and current of 5 V and 1.5 A. • Transfer data: – Thunderbolt 3 speed, up to 40 Gbps (when the device connected is Thunderbolt 3 compatible ) – USB 3.1 Gen 2 speed, up to 10 Gbps (when the device connected is not Thunderbolt 3 compatible) • Connect to an external display: – USB-C to VGA: 1920 x 1200 pixels, 60 Hz 1.
Connect the computer to one of the following supported docks to extend the computer capabilities: 3. Docking-station connector • ThinkPad Basic Docking Station • ThinkPad Pro Docking Station • ThinkPad Ultra Docking Station 4. USB 3.1 connector Gen 1 Connect a USB-compatible device, such as a USB keyboard, USB mouse, USB storage device, or USB printer. Note: If your computer supports wireless wide area network (WAN) and Global Positioning System (GPS) functions, the USB device connected to the USB 3.
Right X1 Yoga X1 Carbon 1. ThinkPad Pen Pro See “Use ThinkPad Pen Pro (for X1 Yoga only)” on page 29. Press to turn on the computer or put the computer to sleep mode. To turn off the computer, open the Start menu, click Shut down. Power, and then select The indicator in the power button shows the system status of your computer. 2. Power button • Blinking for three times: The computer is initially connected to power. • On: The computer is on. • Off: The computer is off or in hibernation mode.
3. Always On USB 3.1 connector Gen 1 With the Always On USB feature enabled, the Always On USB 3.1 connector Gen 1 can charge a USB-compatible device when the computer is on, off, in sleep mode, or in hibernation mode. Notes: • By default, Always On USB is enabled and Charge in Battery Mode is disabled in UEFI BIOS. • When the computer is off or in hibernation mode, and Charge in Battery Mode is disabled in UEFI BIOS, ensure that you have connected the computer to ac power.
Rear X1 Yoga X1 Carbon The indicator in the ThinkPad logo on the computer lid shows the system status of your computer. • Blinking for three times: The computer is initially connected to power. 1. System status indicator • On: The computer is on. • Off: The computer is off or in hibernation mode. • Blinking rapidly: The computer is entering sleep or hibernation mode. • Blinking slowly: The computer is in sleep mode. 2.
Bottom If the computer stops responding and you cannot turn it off by pressing the power button, reset your computer: 1. Emergency-reset hole 1. Disconnect your computer from ac power. 2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3. Connect your computer to ac power and then turn on your computer. 2. Docking-station hook holes Use the docking-station hook holes to secure a supported docking station. 3. Speakers Enable you to experience high-quality sound.
Features and specifications • X1 Yoga: – Width: 322.9 mm (12.7 inches) – Depth: 218.1 mm (8.6 inches) – Thickness: 15.5 mm (0.61 inches) Dimensions • X1 Carbon: – Width: 323.5 mm (12.7 inches) – Depth: 217.1 mm (8.5 inches) – Thickness: 14.9 mm (0.
• Face authentication* • Fingerprint reader Security features • Mini security-lock slot • Password • Trusted Platform Module (TPM)* • Bluetooth • Global Positioning System (GPS) satellite receiver (available on models with wireless WAN)* Wireless features • Near filed communication (NFC)* • Proximity sensor* • Wireless LAN • Wireless WAN* Others • Camera • Microphones * for selected models Statement on USB transfer rate Depending on many factors such as the processing capability of the host and perip
12 X1 Yoga and X1 Carbon User Guide
Chapter 2. Get started with your computer Get started with Windows 10 Learn the basics of Windows 10 and start working with it right away. For more information about Windows 10, see the Windows help information. Windows account To use the Windows operating system, a user account is required. It can either be a Windows user account or a Microsoft account. Windows user account When you start Windows for the first time, you are prompted to create a Windows user account.
Windows user interface 1. Account Change account settings, lock the computer, or sign out from the current account. 2. Documents Open the Documents folder, a default folder to save your received files. 3. Pictures Open the Pictures folder, a default folder to save your received pictures. 4. Settings Launch Settings. 5. Power Shut down, restart, or put the computer into sleep mode. 6. Start button Open the Start menu. 7.
• Use Windows Search. Launch an app • Open the Start menu and select the app you want to launch. • Use Windows Search. Windows label Your computer might have a Windows 10 Genuine Microsoft label affixed to its cover depending on the following factors: • Your geographic location • Edition of Windows 10 that is preinstalled Go to https://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of Genuine Microsoft labels.
Connect to a cellular network If your computer has a wireless wide area network (WAN) card and a nano-SIM card installed, you can connect to a cellular data network and get online using the cellular signal. Note: The cellular service is provided by authorized mobile service carriers in some countries or regions. You must have a cellular plan from a service carrier to connect to the cellular network. To establish a cellular connection: 1. Locate the nano-SIM-card slot. 2.
Download and install firmware and driver updates to keep your computer up-to-date. You can configure the options to install updates automatically when available. • Hardware Settings Configure intelligent settings of the following hardware to make your computer smarter to use: – Always On USB – Battery – Camera – Computer display – Keyboard – Microphone – Speakers – Trackpad – TrackPoint • Health & Support Monitor your computer health and get personalized support of your computer.
Use the keyboard shortcuts The special keys on the keyboard help you work more easily and effectively. Open the Start menu. 1. Windows logo key For information about using this key with other keys, see the Windows help information. Switch the letter case between the upper case and lower case. 2. Caps Lock key When the key indicator is on, you can type uppercase letters. Invoke the special function printed as an icon on each key or standard function.
Mute or unmute the microphones. When the key indicator is on, the microphones are muted. Darken the computer display. Brighten the computer display. Manage external displays. Enable or disable the built-in wireless features. Open the Settings window. Enable or disable the built-in Bluetooth features. Open a keyboard setting page. Invoke the function defined by yourself: 1. Open the Start menu and click Lenovo Vantage. 2. Click Hardware Settings and then click Input. 3.
Use the TrackPoint pointing device 1. Pointing stick Use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly but the pointing stick itself does not move. The higher the pressure applied, the faster the pointer moves. 2. Left-click button Press to select or open an item. 3. Right-click button Press to display a shortcut menu. 4.
Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves a . Use the trackpad The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad 1. Left-click zone Press to select or open an item. You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action. 2.
Use the touch gestures Tap Tap anywhere on the trackpad with one finger to select or open an item. Two-finger tap Tap anywhere on the trackpad with two fingers to display a shortcut menu. Two-finger scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps. Two-finger zoom out Put two fingers on the trackpad and move them closer together to zoom out.
Notes: • When using two or more fingers, ensure that you position your fingers slightly apart. • Some gestures are not available if the last action was done from the TrackPoint pointing device. • Some gestures are only available when you are using certain apps. • If the trackpad surface is stained with oil, turn off the computer first. Then, gently wipe the trackpad surface with a soft and lint-free cloth moistened with lukewarm water or computer cleaner.
Drag an item to the location you want Move an object. Move two fingers closer together Zoom out. Move two fingers farther apart Zoom in. Swipe in from the right edge Open the action center to see your notifications and quick actions. Swipe in from the left edge View all your open windows in task view. • Swipe downwards shortly from the top edge (for full-screened app or when your computer is in the tablet mode) Show a hidden title bar.
• Do not use fingernails, gloved fingers, or inanimate objects for input on the screen. • Regularly calibrate the accuracy of the finger input to avoid a discrepancy. Use the Privacy Guard feature (for selected models) Depending on the model, your computer might support the Privacy Guard feature. The Privacy Guard feature prevents others from peeking at your screen to protect your privacy whenever needed. When the feature is enabled, it darkens the screen and narrows the viewing angle.
Tips on using the Privacy Guard feature • To increase privacy level, press environments. • To decrease privacy level, press environments. until the desired level is achieved. This is useful in darker until the desired level is achieved. This is useful in brighter Use the Intelligent Cooling feature The Intelligent Cooling feature enables your computer to work in the following three modes: • Quiet mode : Your computer works with the least fan noise.
2. Open the Start menu and click Camera. 3. To take a photo, click the camera icon. If you want to record a video, click the video icon to switch to video mode. If you use other programs that provide features such as photographing, video capturing, and video conference, the camera starts automatically when you enable the camera-required feature. To configure the camera settings: 1. Open the Start menu and click Lenovo Vantage ➙ Hardware Settings ➙ Audio/Visual. 2.
• Extend: Extends the video output from your computer display to an external display. You can drag and move items between the two displays. • Second screen only: Displays the video output only on an external display. Note: Depending on the situation, you might see Projector only or Second screen only. If you show programs using DirectDraw or Direct3D® in full-screen mode, only the main display shows the video output. Change display settings 1.
Note: The keyboard and the pointing devices are automatically disabled in the stand mode, tent mode, and tablet mode. Use the touch screen to control your computer instead. Notebook mode Stand mode Tent mode Tablet mode Use ThinkPad Pen Pro (for X1 Yoga only) The ThinkPad Pen Pro is an electronic pen stored in the pen slot. To use the pen, slide it out of the slot. Chapter 2.
Notes: • The ThinkPad Pen Pro is not waterproof. Keep the pen away from water and excessive moisture. • To purchase the ThinkPad Pen Pro, go to https://www.lenovo.com/accessories. Use the ThinkPad Pen Pro 1 Eraser button 2 Click button You can perform the following operations with the ThinkPad Pen Pro: • To click or make a selection, tap the display once. • To double-click, tap twice without pausing. • To right-click, tap the display and hold the pen there for one second.
Chapter 3. Explore your computer Manage power Use the information in this section to achieve the best balance between performance and power efficiency. Check the battery status The battery status icon or is in the Windows notification area. You can check the battery status, view the current power plan, and access battery settings quickly. Click the battery status icon to display the percentage of battery power remaining and change the power mode. A warning message is displayed when the battery is low.
supply. Once the remaining battery power of computer A is lower than 30%, computer A stops supplying power to computer B. • When ac power is available: Connect the computers to each other with a USB-C to USB-C cable. Connect one computer to ac power. In this situation, ac power works as the power supply and both computers get charged. Note: The actual charging speed using the Lenovo-unique P-to-P 2.
Table 1. Default power plan (when plugged into ac power) • Turn off the display: After 10 minutes • Put the computer to sleep: After 30 minutes To reset the power plan to achieve the best balance between performance and power saving: 1. Right-click the battery status icon and select Power Options. 2. Choose or customize a power plan of your preference. Transfer data Quickly share your files using the built-in Bluetooth or NFC technology among devices with the same features.
Pair with an NFC card or NFC-enabled smartphone Before you start, ensure that: • The card is in NFC Data Exchange Format (NDEF), otherwise the card cannot be detected. • The smartphone screen is facing upward. To pair with an NFC card or smartphone: 1. Place the card or smartphone closely near the NFC mark or label area on your computer. 2. Slowly move the card or smartphone around the NFC mark or label until you are prompted that the device has been successfully detected.
Chapter 4. Accessories This chapter provides instructions on how to use hardware accessories to expand your computer capabilities. Purchase options Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more. To shop at Lenovo, go to https://www.lenovo.com/accessories.
Front view Note: The following illustration is based on ThinkPad Basic Docking Station. The ThinkPad Pro Docking Station and ThinkPad Ultra Docking Station might look slightly different. Use the system lock in the following ways: • Locked position computer. 1. System lock : The latch is locked, and you cannot attach or detach your • Unlocked position your computer. : The latch is unlocked, and you can attach or detach • Removal position slot.
Rear view Figure 1. ThinkPad Basic Docking Station Figure 2. ThinkPad Pro Docking Station Figure 3. ThinkPad Ultra Docking Station Connectors ThinkPad Basic Docking Station ThinkPad Pro Docking Station ThinkPad Ultra Docking Station 1. Audio connector √ √ √ 2. ac power connector √ √ √ 3. DisplayPort® connector √ √ √ 4. VGA connector √ 5. USB 2.0 connector √ √ 6. Always On USB 3.1 connector Gen 1 √ √ 7. USB 3.1 connector Gen 1 √ √ 8. Ethernet connector √ √ √ 9.
Attach a docking station Notes: • The ThinkPad Basic Docking Station does not ship with a system lock installed. If you do not purchase and install a system lock, skip step 4 and step 7 in the following instruction. • If you do not connect the docking station to ac power, the computer attached runs on battery power. 1. Connect the docking station to ac power. 2. Disconnect the cables and devices from the left side of the computer. 3. Turn the system lock key to the unlocked position ( ). 4.
Note: If the indicator is off, your computer is not attached to the docking station successfully. To solve the problem, detach and reattach the computer. 6. Turn the system lock key to the locked position ( ). Attention: When the computer is attached to a docking station, always hold the whole assembly when you need to move your computer. Otherwise, the docking station might drop down. Detach a docking station Note: The ThinkPad Basic Docking Station does not ship with a system lock installed.
2. Slide the latch in the direction as shown 1 to release the computer, and then grasp both sides of the computer to remove it 2 . Connect multiple external displays You can connect multiple external displays to a supported docking station. To ensure that the multiple displays work correctly, observe the following guidelines and connect the external displays to the appropriate connectors.
Chapter 5. Secure your computer and information Lock the computer Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: The slot supports cable locks that conform to the Kensington MiniSaver® lock standards using Cleat™ locking technology. Do not attempt to use other types of cable locks that use a rotating T-bar™ locking mechanism. You are responsible for evaluating, selecting, and implementing the locking device and security feature.
Supervisor password The supervisor password protects the system information stored in UEFI BIOS. When entering the UEFI BIOS menu, enter the correct supervisor password when you are prompted by the icon . You also can press Enter to skip the password prompt. However, you cannot change most of the system configuration options in UEFI BIOS. If you have set both the supervisor password and power-on password, you can use the supervisor password to access your computer when you turn it on.
When prompted to enter a hard disk password, press F1 to switch between the master hard disk password and user hard disk password . Note: The hard disk password is not available in the following situations: • A Trusted Computing Group (TCG) Opal-compliant storage drive and a TCG Opal management software program are installed in the computer, and the TCG Opal management software program is activated. • An eDrive storage drive is installed in the computer preinstalled with the Windows 10 operating system.
• If you have set a supervisor password and remember it: 1. Restart the computer. When the logo screen is displayed, immediately press F1. 2. Type the supervisor password to enter the UEFI BIOS menu. 3. Select Security ➙ Password ➙ System Management Password by using the arrow keys. 4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice. 5. In the Changes have been saved window, press Enter. 6.
3. Enter your power-on password, hard disk password, or both as required. The connection is created. When you start the computer again, you can use your fingerprints to log in to the computer without entering your Windows password, power-on password, or hard disk password. To change the settings, go to the UEFI BIOS menu. Attention: If you always use your fingerprint to log in to the computer, you might forget your passwords. Write down your passwords, and keep them in a safe place.
46 X1 Yoga and X1 Carbon User Guide
Chapter 6. Configure advanced settings This chapter provides information about UEFI BIOS, RAID, recovery, operating system installation, and system management. UEFI BIOS This section introduces what is UEFI BIOS and the operations you can perform in UEFI BIOS. What is UEFI BIOS UEFI BIOS is the first program that the computer runs when the computer is turned on. UEFI BIOS initializes the hardware components and loads the operating system and other programs.
4. Press F10 to save the changes and exit. To change the startup sequence temporarily: 1. Restart the computer. When the logo screen is displayed, press F12. 2. Select the device that you want the computer to start from and press Enter. Set the system date and time 1. Restart the computer. When the logo screen is displayed, press F1. 2. Select Date/Time and set the system date and time as desired. 3. Press F10 to save changes and exit.
Note: The items in the graphical user interface (GUI) might change without notice. 1. Open the Start menu, and then click Settings ➙ Update & Security ➙ Recovery. 2. In the Reset this PC section, click Get started. 3. Follow the on-screen instructions to reset your computer. Use advanced options Note: The items in the graphical user interface (GUI) might change without notice. 1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery. 2.
5. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start. 6. In the Recovery Drive window, follow the on-screen instructions to create a recovery USB drive. Use the recovery USB drive 1. Ensure that your computer is connected to ac power. 2. Connect the recovery USB drive to the computer. 3. Turn on or restart the computer. When the logo screen is displayed, press F12. The Boot Menu window opens. 4. Select the recovery USB drive as the boot device. 5.
Attention: After you change the startup sequence, ensure that you select the correct device during a copy, a save, or a format operation. If you select the wrong device, the data on that device might be erased or overwritten. 8. Select Restart and ensure that OS Optimized Defaults is enabled. Then, press F10 to save the settings and exit. 9. Follow the on-screen instructions to install the device drivers and necessary programs. 10.
52 X1 Yoga and X1 Carbon User Guide
Chapter 7. CRU replacement What are CRUs Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. The computers contain the following types of CRUs: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost. • Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level.
To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu. 2. Select Config ➙ Power. The Power submenu is displayed. 3. Select Disable Built-in Battery and press Enter. 4. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool. Replace a CRU Follow the replacement procedure to replace a CRU.
5. Install the new base cover assembly in place 1 2 . Ensure that the latches of the base cover assembly are secured under the base cover assembly. Then, tighten the screws in ascending alphabetical order (a to e) to secure the base cover assembly 3 . 6. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer.
5. Remove the wireless-WAN card: a. Gently disconnect the wireless cable connectors with your fingers 1 . Then, remove the screw that secures the wireless-WAN card 2 and the card pops up. b. Carefully remove the wireless-WAN card out of the slot 3 . 6. Install a new wireless-WAN card: a. Align the contact edge of the new wireless-WAN card with the key in the slot. Then, carefully insert the card into the slot at an angle of about 20 degrees 1 and pivot the card downward 2 . b.
M.2 solid-state drive and thermal pad Prerequisite Before you start, read Appendix A “Important safety information” on page 67 and print the following instructions. Attention: If you install a new solid-state drive, you need to install a new operating system. For details, see “Install Windows 10 and drivers” on page 50. The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.
6. Remove the M.2 solid-state drive and the thermal pad: a. Remove the screw that secures the M.2 solid-state drive 1 . The M.2 solid-state drive is released from the secured position and pivots upward. b. Carefully remove the drive out of the slot 2 . c. Peel off the thermal pad from the M.2 solid-state drive 3 . 7. Install a new M.2 solid-state drive and a new thermal pad: a. Attach the new thermal pad to the new M.2 solid-state drive 1 . b. Align the contact edge of the M.
9. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer. Pen charger (for X1 Yoga only) Prerequisite Before you start, read Appendix A “Important safety information” on page 67 and print the following instructions. Replacement procedure 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 53. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3.
6. Install a new pen charger in place 1 . Install the screw to secure the pen charger 2 and attach the connector 3 . 7. Reinstall the base cover assembly. 8. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer.
Chapter 8. Help and support Frequently asked questions How do I access Control Panel? • Open the Start menu and click Windows System ➙ Control Panel. • Use Windows Search. How do I turn off my computer? Open the Start menu and click How do I partition my storage drive? https://support.lenovo.com/solutions/ht503851 Power. Then, click Shut down. 1. Press and hold the power button until the computer turns off. Then, restart the computer. 2.
Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 65. Message Solution 0190: Critical low-battery error The computer turned off because the battery power is low. Connect the ac power adapter to the computer and charge the batteries. 0191: System Security - Invalid remote change requested The system configuration change has failed.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code. 2. Download the proper diagnostic app and install it on your smartphone. 3. Run the diagnostic app and place the smartphone near the computer. 4. Press Fn on your computer to emit the beep again.
Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources How to access? Use Lenovo Vantage to: • Download and install the latest drivers and firmware. • Configure hardware settings. • Open the Start menu and click Lenovo Vantage. • Diagnose computer hardware problems. • Use Windows Search. • Check the computer warranty status. • Protect you computer from malicious Wi-Fi networks.
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: • What is the problem? Is it continuous or intermittent? • Any error message or error code? • What operating system are you using? Which version? • Which software applications were running at the time of the problem? • Can the problem be reproduced? If so, how? 2.
Services available during the warranty period • Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem. • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
Appendix A. Important safety information Safety notices This information can help you safely use your computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety and Warranty Guide that comes with your computer. Customer safety is important. Our products are developed to be safe and effective.
Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn. • Do not place the ac power adapter in contact with any part of your body while it is in use. • Never use it to warm your body. • Do not wrap the cords around the ac power adapter while in use. Prevent your computer from getting wet.
Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. Carry your computer carefully. • Use a quality carrying case that provides adequate cushioning and protection. • Do not pack your computer in a tightly packed suitcase or bag. • Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode.
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. • Signs of overheating, smoke, sparks, or fire. • Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery. • A cracking, hissing, or popping sound, or strong odor that comes from the product.
When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury, seek medical care immediately. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
General battery notice DANGER Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty. Battery abuse or mishandling can cause overheat, liquid leakage, or an explosion. To avoid possible injury: • Do not open, dissemble, or service any battery. • Do not crush or puncture the battery.
The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Swallowing the lithium coin-cell battery will cause chocking or severe internal burns in just two hours and might even result in death.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: • When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect properly wired outlets to any equipment that will be attached to this product.
Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part.
Cleaning and maintenance With appropriate care and maintenance your computer will serve you reliably. The following topics offer information to help you keep your computer working with best performance. Basic maintenance tips Here are some basic points about keeping your computer functioning properly: • If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.
80 X1 Yoga and X1 Carbon User Guide
Appendix B. Accessibility and ergonomic information This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.
keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify. • Personalized keyboard Adjust keyboard settings to make your keyboard easier to use.
– Change the size of all the items on your screen. 1. Right-click a blank area on the desktop and then click Display settings ➙ Display. 2. Change the item size by following the on-screen instructions. For some applications, your configuration might not take effect until you sign out and then sign in again. – Change the size of the items on a Web page. Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce the text size.
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Appendix C. Supplemental information about the Ubuntu operating system In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled Ubuntu® operating system. If the Ubuntu operating system is available on your computer, read the following information before you use the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications in this documentation.
86 X1 Yoga and X1 Carbon User Guide
Appendix D. Compliance information This chapter provides regulatory, environmental, RoHS, and ENERGY STAR information about Lenovo products. Radio frequency compliance statements Computer models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use.
The following illustration shows the antenna locations on your computer: X1 Yoga X1 Carbon 1. Wireless-LAN antenna (auxiliary) 2. Wireless-LAN antenna (main) 3. Wireless-WAN antenna (auxiliary, for selected models) 4. Wireless-WAN antenna (main, for selected models) Locate wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice at https:// support.lenovo.com.
equipment. The full text of the system EU declaration of conformity and the EU wireless module declarations are available at the following Internet addresses: • For notebook computers: https://www.lenovo.com/us/en/social_responsibility/EU_DoC_notebooks • For tablet computers: https://www.lenovo.com/us/en/social_responsibility/EU_DoC_tablets • For wireless peripheral devices: https://www.lenovo.
Environmental information of countries and regions This section provides environmental, recycling, and RoHS information about Lenovo products. Recycling and environmental information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.
Japan recycling statements Collect and recycle a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government.
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de acordo com a legislação local. A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos.
For proper collection and treatment, go to: https://www.lenovo.com/lenovo/environment Recycling information for mainland China Battery recycling information for Taiwan Battery recycling information for the United States and Canada Restriction of Hazardous Substances (RoHS) Directive of countries and regions The latest environmental information about Lenovo products is available at: https://www.lenovo.
Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules. Mainland China RoHS The information in the following table is applicable to products manufactured on or after January 1, 2015 for sale in the People’s Republic of China.
Taiwan RoHS Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to ThinkPad X1 Yoga and ThinkPad X1 Carbon. Product name Machine types ThinkPad X1 Yoga 20QF, 20QG, 20SA and 20SB ThinkPad X1 Carbon 20QD, 20QE, 20R1 and 20R2 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
• • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie zur elektromagnetischen Verträglichkeit Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EUMitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden.
Certification-related information Product name • ThinkPad X1 Yoga Compliance ID Machine types TP00110A 20QF, 20QG, 20SA and 20SB TP00109A 20QD, 20QE, 20R1 and 20R2 • ThinkPad X1 Yoga 4th (for mainland China only) • ThinkPad X1 Yoga 4th LTE (for mainland China only) • ThinkPad X1 Carbon • ThinkPad X1 Carbon 7th (for mainland China only) • ThinkPad X1 Carbon 7th LTE (for mainland China only) The latest compliance information is available at: https://www.lenovo.com/compliance.
Lenovo product service information for Taiwan Taiwan precautionary vision statement 警語：使用過度恐傷害視力 注意事項： • 使用30分鐘請休息10分鐘。 • 未滿2歲幼兒不看螢幕，2歲以上每天看螢幕不要超過1小時。 Supplemental information for the Eurasian Union Назначение персональный компьютер для личного и служебного использования, для передачи данных, с поддержкой различных профилей подключения (Wi-Fi, Bluetooth и пр.).
ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer products with the ENERGY STAR certified designation. Lenovo computers, if carry an ENERGY STAR mark, have been designed and tested to conform to the ENERGY STAR program requirements for computers as prescribed by the U.S. Environmental Protection Agency.
Appendix E. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
