User's Manual

Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.
Resources How to access?
Use Lenovo Vantage to:
• Configure device settings.
• Download and install UEFI BIOS, drivers, and firmware
updates.
• Secure your computer from outside threats.
• Diagnose hardware problems.
• Check the computer warranty status.
• Access User Guide and helpful articles.
• Open the Start menu and click Lenovo Vantage.
• Use Windows Search.
Product documentation:
• Safety and Warranty Guide
• Setup Guide
• This User Guide
• Regulatory Notice
Go to
https://pcsupport.lenovo.com. Then, follow the on-
screen instructions to filter out the documentation you
want.
Lenovo Support Web site with the latest support
information of the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• Knowledge base and frequently asked questions
https://pcsupport.lenovo.com
Windows help information
• Open the Start menu and click Get Help or Tips.
• Use Windows Search or the Cortana
®
personal
assistant.
• Microsoft support Web site:
https://
support.microsoft.com
Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.
Before you contact Lenovo
Prepare the following before you contact Lenovo:
1. Record the problem symptoms and details:
• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
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T14 Gen 1, T15 Gen 1, P14s Gen 1, and P15s Gen 1 User Guide