L14 Gen 1 and L15 Gen 1 User Guide
Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: • Appendix A “Important safety information” on page 75 • Safety and Warranty Guide • Setup Guide First Edition (May 2020) © Copyright Lenovo 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.
Contents About this documentation . . . . . . . . iii Chapter 1. Meet your computer . . . . . 1 Front . . . . . . . . . . . . . Base . . . . . . . . . . . . . Left . . . . . . . . . . . . . Right . . . . . . . . . . . . . Bottom . . . . . . . . . . . . Features and specifications . . . . Statement on USB transfer rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 5 7 8 9 10 Chapter 2. Get started with your computer . . . . . . . . . . . . . .
Hard disk drive assembly (for selected models) . . . . . . . . . . . . . . . M.2 solid-state drive (for models with the hard disk drive) . . . . . . . . . . . . . . M.2 solid-state drive (for models without hard disk drive) . . . . . . . . . . . . . . Keyboard . . . . . . . . . . . . . . USB and audio board (for L14 Gen 1 only). . Purchase additional services. . . . . . . . . . . 57 . 59 . . . 61 63 67 Chapter 8. Help and support . . . . . 69 Frequently asked questions . . . . . Error messages . . .
About this documentation • Illustrations in this documentation might look different from your product. • Depending on the model, some optional accessories, features, and software programs might not be available on your computer. • Depending on the version of operating systems and programs, some user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice.
iv L14 Gen 1 and L15 Gen 1 User Guide
Chapter 1. Meet your computer ThinkPad L14 Gen 1 and ThinkPad L15 Gen 1 might be shipped with different microprocessors, namely Intel® and Advanced Micro Devices (AMD). Hereby Intel models and AMD models are used to distinguish computer models with different microprocessors. Front 1. Infrared LED* Emit infrared (IR) light. The IR light-emitting diode (LED) is on when you log in to your computer with face authentication. Note: Do not block the LED. Otherwise, the IR function might not work. 2.
Take pictures or record videos by clicking Camera from the Start menu. The indicator next to the camera is on when the camera is in use. 5. Camera* 6. Multi-touch screen* If you use other apps that support photographing, video chatting, and video conference, the camera starts automatically when you enable the camerarequired feature from the app. Enable you to use your computer with simple touch gestures. See “Use the multitouch screen (for selected models)” on page 21.
Base L14 Gen 1 L15 Gen 1 Press to turn on the computer or put the computer to sleep mode. To turn off the computer, open the Start menu, click Shut down. Power, and then select The indicator in the power button shows the system status of your computer. 1. Power button • Blinking for three times: The computer is initially connected to power. • On: The computer is on. • Off: The computer is off or in hibernation mode. • Blinking rapidly: The computer is entering sleep or hibernation mode.
3. Fingerprint reader* Log in to your computer with enrolled fingerprints. See “Use the fingerprint reader (for selected models)” on page 42. 4. NFC label* Your computer supports NFC (near field communication). You can share information with another NFC-enabled device. See “Set up an NFC connection (for selected Intel models)” on page 29. 5. Trackpad Perform finger touch and all the functions of a traditional mouse. See “Use the trackpad” on page 19. 6.
Left • Charge your computer. • Charge USB-C compatible devices with the output voltage and current of 5 V and 1.5 A. • Transfer data at USB 3.2 speed, up to 5 Gbps. • Connect to an external display: – USB-C to VGA: 1920 x 1080 pixels, 60 Hz 1. USB-C™ (3.2 Gen 1) connector – USB-C to DP: 4096 x 2304 pixels, 60 Hz • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories.
Connect the computer to one of the following supported docks to extend the computer capabilities: 3. Docking-station connector • ThinkPad Basic Docking Station • ThinkPad Pro Docking Station • ThinkPad Ultra Docking Station With the Always On USB feature enabled, the Always On USB 3.2 connector Gen 1 can charge a USB-compatible device when the computer is on, off, in sleep mode, or in hibernation mode. Notes: • By default, Always On USB is enabled and Charge in Battery Mode is disabled in UEFI BIOS. 4.
Right • Connect headphones with a 3.5-mm (0.14-inch) and 4-pole plug to listen to the sound from the computer. 1. Audio connector • Connect a headset with a 3.5-mm (0.14-inch) and 4-pole plug to listen to the sound from the computer or talk with others. Note: This connector does not support standalone external microphones. 2. USB 3.2 connector Gen 1 Connect a USB-compatible device, such as a USB keyboard, USB mouse, USB storage device, or USB printer. 3.
Bottom 1. Docking-station hook holes Use the docking-station hook holes to secure a supported docking station. 2. Speakers Enable you to experience high-quality sound.
Features and specifications L14 Gen 1 • Width: 331 mm (13.0 inches) • Depth: 235 mm (9.3 inches) • Thickness: 21.1 mm (0.83 inches) Dimensions L15 Gen 1 • Width: 366.5 mm (14.4 inches) • Depth: 250 mm (9.8 inches) • Thickness: 21.7 mm (0.
• Audio connector • Ethernet connector • HDMI connector • microSD card slot Connectors and slots • Nano-SIM-card tray* • Smart-card slot* • Two USB 3.2 connectors Gen 1 (including one Always On USB 3.2 connector Gen 1) • Two USB-C connectors (USB 3.2 Gen 1 and USB 3.
Chapter 2. Get started with your computer Get started with Windows 10 Learn the basics of Windows 10 and start working with it right away. For more information about Windows 10, see the Windows help information. Windows account A user account is required to use the Windows operating system. It can either be a Windows user account or a Microsoft account. Windows user account When you start Windows for the first time, you are prompted to create a Windows user account.
Windows user interface 1. Account Change account settings, lock the computer, or sign out from the current account. 2. Documents Open the Documents folder, a default folder to save your received files. 3. Pictures Open the Pictures folder, a default folder to save your received pictures. 4. Settings Launch Settings. 5. Power Shut down, restart, or put the computer into sleep mode. 6. Start button Open the Start menu. 7.
• Use Windows Search. Launch an app • Open the Start menu and select the app you want to launch. • Use Windows Search. Windows label Your computer might have a Windows 10 Genuine Microsoft label affixed to its cover depending on the following factors: • Your geographic location • Edition of Windows 10 that is preinstalled Go to https://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of Genuine Microsoft labels.
Note: The cellular service is provided by authorized mobile service carriers in some countries or regions. You must have a cellular plan from a service carrier to connect to the cellular network. To establish a cellular connection: 1. Turn off the computer at first and then locate the nano-SIM-card slot. 2. Insert a straightened paper clip into the hole in the tray 1 . The tray ejects 2 . Install a new nano-SIM card into the tray with the metal contacts facing downward 3 .
• Lenovo Vantage makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface. Interact with your computer Your computer provides you various ways to navigate the screen. Chapter 2.
Use the keyboard shortcuts The special keys on the keyboard help you work more easily and effectively. L14 Gen 1 L15 Gen 1 1. Numeric keypad Input numbers quickly when the Numeric Lock indicator is on (for L15 Gen 1 only). Open the Start menu. 2. Windows logo key For information about using this key with other keys, see the Windows help information. Switch the letter case between the upper case and lower case. 3. Caps Lock key When the key indicator is on, you can type uppercase letters.
Switch the function of the F1–F12 keys between the standard function and special function printed as an icon on each key. When the Fn Lock indicator is on: • Press F1-F12 to use the standard function. • Press Fn+F1-F12 to use the special function. When the Fn Lock indicator is off: • Press Fn+F1-F12 to use the standard function. • Press F1-F12 to use the special function. Mute or unmute the speakers. When the key indicator is on, the speakers are muted.
Open the calculator (for L15 Gen 1 only). Put your computer to sleep mode (for L15 Gen 1 only). Open the Snipping Tool program. Fn+Spacebar Switch between different keyboard backlight statuses if your computer supports keyboard backlight. Fn+B Equal the Break key on a conventional external keyboard. Fn+K Equal the ScrLK or Scroll Lock key on a conventional external keyboard. Fn+P Equal the Pause key on a conventional external keyboard.
Press to select or open an item. 3. Right-click button Press to display a shortcut menu. 4. Middle button Press and hold the dotted middle button while applying pressure to the pointing stick in the vertical or horizontal direction. Then, you can scroll through the document, Web site, or apps. Disable the TrackPoint pointing device The TrackPoint pointing device is active by default. To disable the device: 1. Open the Start menu, and then click Settings ➙ Devices ➙ Mouse. 2.
Use the trackpad 1. Left-click zone Press to select or open an item. You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action. 2. Right-click zone Press to display a shortcut menu. You also can tap anywhere on the surface of the trackpad with two fingers to perform the right-click action. Use the touch gestures Tap Tap anywhere on the trackpad with one finger to select or open an item.
Two-finger zoom out Put two fingers on the trackpad and move them closer together to zoom out. Two-finger zoom in Put two fingers on the trackpad and move them farther apart to zoom in. Swipe three fingers up Put three fingers on the trackpad and move them up to open the task view to see all your open windows. Swipe three fingers down Put three fingers on the trackpad and move them down to show the desktop. Notes: • When using two or more fingers, ensure that you position your fingers slightly apart.
Tap once • From the Start menu: Open an app or item. • From the desktop: Select an app or item. • In an open app: Perform an action such as Copy, Save, and Delete, depending on the app. Tap twice quickly Open an app or item from the desktop. Tap and hold Open a shortcut menu. Slide Scroll through items, such as lists, pages, and photos. Drag an item to the location you want Move an object. Move two fingers closer together Zoom out. Move two fingers farther apart Zoom in.
Swipe in from the right edge Open the action center to see your notifications and quick actions. Swipe in from the left edge View all your open windows in task view. • Swipe downwards shortly from the top edge (for full-screened app or when your computer is in the tablet mode) Show a hidden title bar. • Swipe in from the top edge to the bottom edge (when your computer is in the tablet mode) Close the current app. Tips • Turn off the computer before cleaning the multi-touch screen.
Use multimedia Use your computer for business or entertainment with the built-in components (camera, speakers, and audio features) or connected external devices (an external projector, monitor, and HDTV). Use audio To enhance your audio experience, connect speakers, headphones, or a headset with a 3.5-mm (0.14-inch), 4-pole plug to the audio connector. Adjust the speaker volume Press to increase the speaker volume or press to decrease the speaker volume. Change the sound settings 1.
Supported resolution The following table lists the supported maximum resolution of the external display. Table 1. For Intel models Connect the external display to Supported resolution the USB-C connector (USB 3.2 Gen 1 / USB 3.2 Gen 2) Up to 4096 x 2304 pixels / 60 Hz the HDMI connector Up to 4096 x 2160 pixels / 24 Hz Table 2. For AMD models Connect the external display to Supported resolution the USB-C connector (USB 3.2 Gen 1 / USB 3.
If you show programs using DirectDraw or Direct3D® in full-screen mode, only the main display shows the video output. Change display settings 1. Right-click a blank area on the desktop and select Display settings. 2. Select the display that you want to configure. 3. Change display settings of your preference. You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display.
Chapter 3. Explore your computer Manage power Use the information in this section to achieve the best balance between performance and power efficiency. Check the battery status and temperature Check the battery status The battery status icon or is in the Windows notification area. You can click the icon to check the battery status, view the current power plan, change the power mode, and access battery settings quickly.
2. Click Config ➙ USB to enable Always On USB and Charge in Battery Mode. To use the function: • When no ac power is available: The remaining battery power of computer A should be at least 30% and be 3% higher than that of computer B. To check the battery status, see “Check the battery status and temperature” on page 27. Connect the computers to each other with a USB-C to USB-C cable. In this situation, computer A works as the power supply.
Set the power plan For ENERGY STAR® compliant computers, the following power plan takes effect when your computers have been idle for a specified duration: Table 3. Default power plan (when plugged into ac power) • Turn off the display: After 10 minutes • Put the computer to sleep: After 30 minutes To reset the power plan to achieve the best balance between performance and power saving: 1. Right-click the battery status icon and select Power Options. 2. Choose or customize a power plan of your preference.
Pair with an NFC card or NFC-enabled smartphone Before you start, ensure that: • The card is in NFC Data Exchange Format (NDEF), otherwise the card cannot be detected. • The smartphone screen is facing upward. To pair with an NFC card or smartphone: 1. Place the card or smartphone closely near the NFC mark or label area on your computer. 2. Slowly move the card or smartphone around the NFC mark or label until you are prompted that the device has been successfully detected.
Airplane mode When the Airplane mode is enabled, all wireless features are disabled. To enable or disable the Airplane mode: 1. Open the Start menu. 2. Click Settings ➙ Network & Internet ➙ Airplane mode. 3. Turn on or turn off the Airplane mode switch. Chapter 3.
32 L14 Gen 1 and L15 Gen 1 User Guide
Chapter 4. Accessories This chapter provides instructions on how to use hardware accessories to expand your computer capabilities. Purchase options Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more. To shop at Lenovo, go to https://www.lenovo.com/accessories.
Front view Note: The following illustration is based on ThinkPad Basic Docking Station. The ThinkPad Pro Docking Station and ThinkPad Ultra Docking Station might look slightly different. Use the system lock in the following ways: • Locked position computer. 1. System lock : The latch is locked, and you cannot attach or detach your • Unlocked position your computer. : The latch is unlocked, and you can attach or detach • Removal position slot.
Rear view Figure 1. ThinkPad Basic Docking Station Figure 2. ThinkPad Pro Docking Station Figure 3. ThinkPad Ultra Docking Station Connectors ThinkPad Basic Docking Station ThinkPad Pro Docking Station ThinkPad Ultra Docking Station 1. Audio connector √ √ √ 2. ac power connector √ √ √ 3. DisplayPort® connector √ √ √ 4. VGA connector √ 5. USB 2.0 connector √ √ 6. Always On USB 3.2 connector Gen 1 √ √ 7. USB 3.2 connector Gen 1 √ √ 8. Ethernet connector √ √ √ 9.
Note: The security-lock slot supports cable locks that conform to the Kensington MicroSaver lock standards (using T-bar locking technology) or MiniSaver lock standards (using Cleat locking technology). Attach a docking station Notes: • The ThinkPad Basic Docking Station does not ship with a system lock installed. If you do not purchase and install a system lock, skip step 4 and step 7 in the following instruction.
5. Check the docking status indicator. The docking status indicator turns on when the computer is successfully docked. Note: If the indicator is off, your computer is not attached to the docking station successfully. To solve the problem, detach and reattach the computer. 6. Turn the system lock key to the locked position ( ). Attention: When the computer is attached to a docking station, always hold the whole assembly when you need to move your computer. Otherwise, the docking station might drop down.
2. Slide the latch in the direction as shown 1 to release the computer, and then grasp both sides of the computer to remove it 2 . Connect multiple external displays You can connect multiple external displays to a supported docking station. To ensure that the multiple displays work correctly, observe the following guidelines and connect the external displays to the appropriate connectors.
Chapter 5. Secure your computer and information Lock the computer Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. Cable locks for your product are available from Lenovo at https:// smartfind.lenovo.com.
skip the password prompt. However, you cannot change most of the system configuration options in UEFI BIOS. If you have set both the supervisor password and power-on password, you can use the supervisor password to access your computer when you turn it on. The supervisor password overrides the power-on password. System management password The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default.
Set, change, and remove a password Before you start, print these instructions. 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. 2. Select Security ➙ Password by using the arrow keys. 3. Select the password type. Then, follow the on-screen instructions to set, change, or remove a password. You should record all your passwords and store them in a safe place.
6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the system management password removed. Use Power Loss Protection function (for selected models) For models shipped with an NVMe (Non-Volatile Memory express) M.2 solid-state drive, the M.2 solid-state drive features the Lenovo-unique PLP (Power Loss Protection) function to avoid data loss or damage.
Maintain the fingerprint reader To ensure that the fingerprint reader works correctly, do not: • Scratch the surface of the reader with anything hard. • Use or touch the reader with a wet, dirty, wrinkled, or injured finger. Use face authentication (for selected models) If your computer comes with a Windows Hello-compatible infrared camera, you can unlock your computer by scanning your face instead of using a password.
44 L14 Gen 1 and L15 Gen 1 User Guide
Chapter 6. Configure advanced settings This chapter provides information about UEFI BIOS, RAID, recovery, operating system installation, and system management. UEFI BIOS This section introduces what is UEFI BIOS and the operations you can perform in UEFI BIOS. What is UEFI BIOS UEFI BIOS is the first program that the computer runs when the computer is turned on. UEFI BIOS initializes the hardware components and loads the operating system and other programs.
4. Press F10 to save the changes and exit. To change the startup sequence temporarily: 1. Restart the computer. When the logo screen is displayed, press F12. 2. Select the device that you want the computer to start from and press Enter. Set the system date and time 1. Restart the computer. When the logo screen is displayed, press F1. 2. Select Date/Time and set the system date and time as desired. 3. Press F10 to save changes and exit.
Use advanced options Note: The items in the graphical user interface (GUI) might change without notice. 1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3. Select a preferred option, and then follow the on-screen instructions. Windows automatic recovery Note: Ensure that your computer is connected to ac power during the recovery process.
Install Windows 10 and drivers This section provides instructions on installing a Windows 10 operating system and device drivers. Install a Windows 10 operating system Microsoft constantly makes updates to the Windows 10 operating system. Before installing a particular Windows 10 version, check the compatibility list for the Windows version. For details, go to https:// support.lenovo.com/us/en/solutions/windows-support.
Install device drivers You should download the latest driver for a component when you notice poor performance from that component or when you added a component. This action might eliminate the driver as the potential cause of a problem. Download and install the latest driver by one of the following methods: • Open Lenovo Vantage to check the available update packages. Select the update packages you want, and then follow the on-screen instructions to download and install the packages.
50 L14 Gen 1 and L15 Gen 1 User Guide
Chapter 7. CRU replacement What are CRUs Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. The computers contain the following types of CRUs: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost. • Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level.
2. Click Power Options, and then click Choose what the power buttons do on the left pane. 3. Click Change settings that are currently unavailable at the top. 4. If prompted by User Account Control (UAC), click Yes. 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu. 2. Select Config ➙ Power. The Power submenu is displayed. 3.
5. Loosen the screws that secure the base cover assembly 1 . Then, pry up the latches 2 and 3 successively to remove the base cover assembly 4 . 6. Install the new base cover assembly in place 1 . Ensure that the latches of the base cover assembly are secured under the base cover assembly. Then, tighten the screws to secure the base cover assembly 2 . 7. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer.
Memory module Prerequisite Before you start, read Appendix A “Important safety information” on page 75 and print the following instructions. Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get damaged. Replacement procedure 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 51. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3.
6. Install a new memory module: a. Place the notched end of the new memory module toward the contact edge side of the memory slot. Then, insert the new memory module into the memory slot at an angle of about 20 degrees 1 . b. Pivot the memory module downward until it snaps into place 2 . Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily.
5. Remove the wireless WAN card: Note: A Mylar film might cover the wireless WAN card. To access the wireless WAN card, open the film first. a. Gently disconnect the wireless cable connectors with your fingers 1 . Then, remove the screw that secures the wireless WAN card 2 and the card pops up. b. Carefully remove the wireless WAN card out of the slot 3 . 6. Install a new wireless WAN card: a. Align the contact edge of the new wireless WAN card with the key in the slot.
7. Reinstall the base cover assembly. 8. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer. Hard disk drive assembly (for selected models) Prerequisite Before you start, read Appendix A “Important safety information” on page 75 and print the following instructions. Attention: The hard disk drive assembly is sensitive. Inappropriate handling might cause damage and permanent loss of data.
6. Pull the tape to remove the hard disk drive assembly. 7. Disconnect the cable from the hard disk drive assembly. 8. Connect the cable to the new hard disk drive assembly.
9. Insert the new hard disk drive assembly 1 and then pivot it downward 2 . Ensure that the new hard disk drive assembly is seated in place. 10. Connect the cable to the system board. 11. Reinstall the base cover assembly. 12. Turn over the computer. Connect the ac power adapter and all disconnected cables. M.2 solid-state drive (for models with the hard disk drive) Prerequisite Before you start, read Appendix A “Important safety information” on page 75 and print the following instructions.
When handling the M.2 solid-state drive, observe the following guidelines: • Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for frequent changes or replacement. • Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep. • Do not apply pressure to the M.2 solid-state drive. • Do not touch the contact edge or circuit board of the M.2 solid-state drive. Otherwise the M.2 solid-state drive might get damaged.
6. Install a new M.2 solid-state drive by doing the following: a. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the M.2 solid-state drive into the slot at an angle of about 20 degrees 1 . Pivot the new M.2 solidstate drive downward 2 . b. Install the screw to secure the M.2 solid-state drive in place 3 . 7. Reinstall the base cover assembly. 8. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer. M.
• Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive on a soft material, such as cloth, to absorb physical shocks. Replacement procedure 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 51. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. Then, close the computer display. 3. Remove the base cover assembly. See “Base cover assembly” on page 52. 4. Remove the M.
5. Install a new M.2 solid-state drive by doing the following: a. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then, carefully insert the drive into the slot at an angle of about 20 degrees and pivot the M.2 solid-state drive downward 1. b. Install the screw to secure the M.2 solid-state drive 2 . 6. Reinstall the base cover assembly. 7. Connect the ac power adapter and all disconnected cables to the computer.
4. Push the keyboard in the direction as shown by arrows to release the latches from the keyboard bezel. 5. Pivot the keyboard slightly upward 1 and then turn over the keyboard 2 .
6. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. 7. Attach the connectors and turn over the keyboard. Chapter 7.
8. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. 9. Slide the keyboard in the direction as shown. Ensure that the latches are secured under the keyboard frame.
10. Close the computer display and turn over the computer. Tighten the screws to secure the keyboard. 11. Connect the ac power adapter and all disconnected cables to the computer. USB and audio board (for L14 Gen 1 only) Prerequisite Before you start, read Appendix A “Important safety information” on page 75 and print the following instructions. Replacement procedure 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 51. 2.
6. Install the new USB and audio board in place 1 , and then reinstall the screws to secure the new board 2. 7. Reinstall the base cover assembly. 8. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer.
Chapter 8. Help and support Frequently asked questions How do I access Control Panel? • Open the Start menu and click Windows System ➙ Control Panel. • Use Windows Search. How do I turn off my computer? Open the Start menu and click How do I partition my storage drive? https://support.lenovo.com/solutions/ht503851 Power. Then, click Shut down. 1. Press and hold the power button until the computer turns off. Then, restart the computer. 2.
Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 73. Message Solution 0190: Critical low-battery error The computer turned off because the battery power is low. Connect the ac power adapter to the computer and charge the batteries. 0191: System Security - Invalid remote change requested The system configuration change has failed.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code. 2. Download the proper diagnostic app and install it on your smartphone. 3. Run the diagnostic app and place the smartphone near the computer. 4. Press Fn on your computer to emit the beep again.
Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources How to access? Use Lenovo Vantage to: • Configure device settings. • Download and install UEFI BIOS, drivers, and firmware updates. • Open the Start menu and click Lenovo Vantage. • Secure your computer from outside threats. • Use Windows Search. • Check the computer warranty status. • Access User Guide and helpful articles.
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: • What is the problem? Is it continuous or intermittent? • Any error message or error code? • What operating system are you using? Which version? • Which software applications were running at the time of the problem? • Can the problem be reproduced? If so, how? 2.
Services available during the warranty period • Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem. • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
Appendix A. Important safety information Safety notices This information can help you safely use your computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety and Warranty Guide that comes with your computer. Customer safety is important. Our products are developed to be safe and effective.
Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn. • Do not place the ac power adapter in contact with any part of your body while it is in use. • Never use it to warm your body. • Do not wrap the cords around the ac power adapter while in use. Prevent your computer from getting wet.
Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. Carry your computer carefully. • Use a quality carrying case that provides adequate cushioning and protection. • Do not pack your computer in a tightly packed suitcase or bag. • Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode.
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. • Signs of overheating, smoke, sparks, or fire. • Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery. • A cracking, hissing, or popping sound, or strong odor that comes from the product.
When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury, seek medical care immediately. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
General battery notice DANGER Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty. Battery abuse or mishandling can cause overheat, liquid leakage, or an explosion. To avoid possible injury: • Do not open, dissemble, or service any battery. • Do not crush or puncture the battery.
The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Swallowing the lithium coin-cell battery will cause chocking or severe internal burns in just two hours and might even result in death.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: • When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect properly wired outlets to any equipment that will be attached to this product.
Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part.
Basic maintenance tips Here are some basic points about keeping your computer functioning properly: • If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine. • Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags. • Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers (more than 13 cm or 5 inches).
88 L14 Gen 1 and L15 Gen 1 User Guide
Appendix B. Accessibility and ergonomic information This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.
keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify. • Personalized keyboard Adjust keyboard settings to make your keyboard easier to use.
– Change the size of all the items on your screen. 1. Right-click a blank area on the desktop and then click Display settings ➙ Display. 2. Change the item size by following the on-screen instructions. For some applications, your configuration might not take effect until you sign out and then sign in again. – Change the size of the items on a Web page. Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce the text size.
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Appendix C. Supplemental information about the Linux operating system In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled Linux® operating system. If the Linux operating system is available on your computer, read the following information before you use the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications in this documentation.
94 L14 Gen 1 and L15 Gen 1 User Guide
Appendix D. Compliance information This chapter provides regulatory, environmental, RoHS, and ENERGY STAR information about Lenovo products. Radio frequency compliance statements Computer models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use.
The following illustration shows the antenna locations on your computer: 1 2 3 4 Wireless LAN antenna (main) Wireless WAN antenna (main, for selected models) Wireless WAN antenna (auxiliary, for selected models) Wireless LAN antenna (auxiliary) Locate wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice at https:// support.lenovo.com.
Singapore Korea 무선설비 전파 혼신 (사용주파수 2400∼2483.5 , 5725∼5825 무선제품해당) 해당 무선설비가 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없음 SAR 정보 본 장치는 전파 노출에 대한 가이드라인을 충족합니다. 본 장치는 무선 송수신기 입니다. 본 장치는 국제 가이드라인으로 권장되는 전파 노출에 대한 제한을 초과하지 않도록 설계되었습니다. 장치 액세서리 및 최신 부품을 사용할 경우 SAR 값이 달라질 수 있 습니다. SAR 값은 국가 보고 및 테스트 요구 사항과 네트워크 대역에 따라 다를 수 있습니다. 본 장치 는 사람의 신체에서 20mm 이상의 거리에서 사용할 수 있습니다. Environmental information of countries and regions This section provides environmental, recycling, and RoHS information about Lenovo products.
Users of electrical and electronic equipment (EEE) with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle, and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances. Lenovo electrical and electronic equipment (EEE) may contain parts and components, which at end-of-life might qualify as hazardous waste.
Dispose of a disused battery from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery or a nickel metal hydride battery. If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery, contact the proper person in Lenovo sales, service, or marketing, and follow that person's instructions. You also can refer to the instructions at: https://www.lenovo.
Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection facilities, the end user of equipment containing batteries and/or accumulators must remove those batteries and accumulators for separate collection. Dispose of lithium batteries and battery packs from Lenovo products A coin-cell type lithium battery might be installed inside your Lenovo product. You can find details about the battery in the product documentation.
Restriction of Hazardous Substances (RoHS) Directive of countries and regions The latest environmental information about Lenovo products is available at: https://www.lenovo.com/ecodeclaration European Union RoHS This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2").
102 L14 Gen 1 and L15 Gen 1 User Guide
Taiwan RoHS Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to the products: Product name Machine type(s) ThinkPad L14 Gen 1 20U1, 20U2, 20U5 and 20U6 ThinkPad L15 Gen 1 20U3, 20U4, 20U7 and 20U8 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
• • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
German Class B compliance statement Hinweis zur Einhaltung der Klasse B zur elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie zur elektromagnetischen Verträglichkeit Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EUMitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben.
Certification-related information Product name Compliance ID Machine type(s) • For Intel models: • For Intel models: – TP00120A – 20U1 • ThinkPad L14 Gen 1 – TP00120B* – 20U2 • ThinkPad L14 Gen 1 LTE (for mainland China only) – TP00120C* – TP00120D* • For AMD models: – TP00120E • For Intel models: • ThinkPad L15 Gen 1 • For AMD models: – 20U5 – 20U6 • For Intel models: – TP00121A – 20U3 – TP00121B* – 20U4 – TP00121C* – TP00121D* • For AMD models: – TP00121E • For AMD models: – 20U7 – 20U8
Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed countries in the EAR E1 country list.
ENERGY STAR model information ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer products with the ENERGY STAR certified designation. Lenovo computers, if carry an ENERGY STAR mark, have been designed and tested to conform to the ENERGY STAR program requirements for computers as prescribed by the U.S.
Appendix E. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
