User Guide Lenovo ThinkBook 14 Gen 2 and Lenovo ThinkBook 15 Gen 2
Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: • Appendix A “Important safety information” on page 35 • Safety and Warranty Guide • Setup Guide First Edition (September 2020) © Copyright Lenovo 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Contents About this guide . . . . . . . . . . . . . iii Chapter 1. Meet your computer . . . . . 1 Front . . . . . . . . . . . . . Base . . . . . . . . . . . . . Left . . . . . . . . . . . . . Right . . . . . . . . . . . . . Bottom . . . . . . . . . . . . Features and specifications . . . . Statement on USB transfer rate . Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 4 6 8 9 11 11 Chapter 2.
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About this guide • This guide applies to Lenovo product model(s) listed below. Illustrations in this guide may look slightly different from your product model. Model name Machine type (MT) ThinkBook 14 G2 ITL 20VD ThinkBook 14 G2 ARE 20VF ThinkBook 15 G2 ITL 20VE ThinkBook 15 G2 ARE 20VG • This guide may contain information about accessories, features, and software that are not available on all models. • This guide contains instructions that are based on the Windows 10 operating system.
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Chapter 1. Meet your computer Front Figure 1. Front view 1. Microphones Capture or record sound and voice. 2. Camera Capture still and moving images for taking photos, recording videos, and video chatting. 3. Camera cover slider Move the slider to cover or uncover the camera lens. Note: The camera cover helps you better protect your privacy. 4. Camera light If the light is on, the camera is in use. 5. Screen Display text, graphics, and videos. Selected models support multitouch function.
Base Figure 2. Base view—ThinkBook 14 G2 ITL and ThinkBook 14 G2 ARE Figure 3.
1. Wireless antennas 2. Power button (with power light) / Fingerprint reader (with Fingerprint reader light) * Send and receive radio waves for the built-in wireless LAN (local area network) and Bluetooth module. Note: The antennas are not visible from the outside of the computer. • Press the button to turn on the computer or put the computer into sleep mode. Note: You can turn on the computer by flipping open the LCD screen if Flip to Boot is enabled. • The light shows the power status of the computer.
Left Figure 4. Left view—ThinkBook 14 G2 ITL and ThinkBook 15 G2 ITL Figure 5.
1. USB-CTM connector/Power connector • Connect to power with the included power cord and ac power adapter. • Connect to an external display, storage, or data devices. Note: An appropriate adapter may be needed for connecting external devices. 2. Charging light Indicate whether the computer is connected to ac power. • Solid white: Connected to ac power; Battery capacity 91%–100% • Solid amber: Connected to ac power; Battery capacity 1%–90% • Off: Not connected to ac power 3.
Right Figure 6. Right view—ThinkBook 14 G2 ITL and ThinkBook 14 G2 ARE Figure 7. Right view—ThinkBook 15 G2 ITL and ThinkBook 15 G2 ARE 1. Integrated Earphone * To take out the earphones, push the built-in earphones tray in until you hear a click and then carefully pull the tray out of the slot. The Bluetooth Earphones support calls and audio media. 2.
3. USB (3.2 Gen 1) Type-A connector Connect to a USB-compatible device, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer. 4. Ethernet connector Connect to a local area network (LAN). 5. Nano security-lock slot Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. * for selected models Chapter 1.
Bottom Figure 8. Bottom view—ThinkBook 14 G2 ITL and ThinkBook 14 G2 ARE Figure 9. Bottom view—ThinkBook 15 G2 ITL and ThinkBook 15 G2 ARE 1. Ventilation slots (inlet) Maintain the incoming airflow to dissipate internal heat. Note: Do not block the ventilation slots. Otherwise, the computer might overheat. 2. Speakers Produce sound.
Features and specifications Dimensions • ThinkBook 14 G2 ITL and ThinkBook 14 G2 ARE – Width: 323.9 mm (12.75 inches) – Depth: 218 mm (8.58 inches) – Thickness: 17.9 mm (0.70 inches) • ThinkBook 15 G2 ITL and ThinkBook 15 G2 ARE – Width: 357 mm (14.06 inches) – Depth: 235 mm (9.25 inches) – Thickness: 18.9 mm (0.74 inches) ac power adapter • Input: 100 V ac–240 V ac, 50 Hz–60 Hz • Output: 20 V dc, 3.
Screen • Size – ThinkBook 14 G2 ITL and ThinkBook 14 G2 ARE: 355.60 mm (14 inches) – ThinkBook 15 G2 ITL and ThinkBook 15 G2 ARE: 396.24 mm (15.
Note: The battery capacity is the typical or average capacity as measured in a specific test environment. Capacities measured in other environments may differ but are no lower than the rated capacity (see product label).
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Chapter 2. Get started with your computer Get started with Windows 10 Learn the basics of Windows 10 and start working with it right away. For more information about Windows 10, see the Windows help information. Windows account You must create at least one account to use the Windows operating system. It can be either a local account or a Microsoft account. Local accounts A local account is created on a particular Windows-enabled device and it can only be used on that device.
Note: To add family members, you need to sign in with a Microsoft account. Step 3. Set the user name and password for the user account. Enroll your fingerprint If your computer includes a fingerprint reader, you can enroll your fingerprint for Windows sign-in. Step 1. Open the Start menu and select Settings ➙ Accounts ➙ Sign-in options. Note: If you are using a local account, the account must be password protected. Otherwise, you cannot enroll fingerprints. Step 2.
Windows desktop 1. Account Change account settings, lock the computer, or sign out of the current account. 2. Documents Open the Documents folder, a default folder to save your received files. 3. Pictures Open the Pictures folder, a default folder to save your received pictures. 4. Settings Open Settings. 5. Power Shut down, restart, or put the computer into sleep mode. 6. Start button Open the Start menu. 7.
Open Control Panel • Open the Start menu and select Windows System ➙ Control Panel. • Use Windows Search. Open an app • Open the Start menu and select the app you want to open. • Use Windows Search. Lenovo Vantage and Lenovo PC Manager Lenovo Vantage and Lenovo PC Manager is software developed by Lenovo.
Step 2. Click Manage known networks. Step 3. Click the network name and click Forget. Turn airplane mode on and off Airplane mode is a convenient setting to turn all wireless communications of your computer on and off. You may need to turn it on when boarding an airplane. Step 1. Click the action center icon in the Windows notification area. Step 2. Click the Airplane mode icon to turn it on or off. Note: Click Expand if you cannot find the airplane mode icon.
Hotkey Function Service key. Answer the Skype for Business and Microsoft Teams calls. Notes: • Supported on select versions of Skype for Business and Microsoft Teams. • Install Skype for Business and Microsoft Teams manually. Reject the Skype for Business and Microsoft Teams calls. Notes: • Supported on select versions of Skype for Business and Microsoft Teams. • Install Skype for Business and Microsoft Teams manually. Open the Windows Calculator app.
Note: Not all gestures are available on all apps. Tap once • From the Start menu: Open an app or item. • From the desktop: Select an app or item. • In an open app: Perform an action such as Copy, Save, and Delete, depending on the app. Tap twice quickly Open an app or item from the desktop. Tap and hold Open a shortcut menu. Slide Scroll through items, such as lists, pages, and photos. Drag an item to the location you want Move an object. Move two fingers closer together Zoom out. Chapter 2.
Move two fingers farther apart Zoom in. Swipe in from the right edge Open the action center to see your notifications and quick actions. Swipe in from the left edge View all your open windows in task view. • Swipe downwards shortly from the top edge (for full-screened app or when your computer is in the tablet mode) Show a hidden title bar. • Swipe in from the top edge to the bottom edge (when your computer is in the tablet mode) Close the current app.
Chapter 3. Explore your computer Manage power Use the information in this section to achieve the best balance between performance and power efficiency. Check the battery status The battery status icon or is in the Windows notification area. You can check the battery status, view the current power plan, and access battery settings quickly. Click the battery status icon to display the percentage of battery power remaining and change the power mode. A warning message is displayed when the battery is low.
Battery Saving The computer's processing unit does not operate at its highest frequency. Extreme Performance The computer's processing unit operates at its highest frequency. Change settings in UEFI/BIOS setup utility This section introduces what is UEFI/BIOS and the operations you can perform in its setup utility. What is UEFI/BIOS setup utility UEFI/BIOS is the first program that runs when a computer starts. UEFI/BIOS initializes hardware components and loads the operating system and other programs.
Enable or disable Flip to Boot If Flip to Boot is enabled, you can turn on the computer by flipping open the LCD screen. Step 1. Open the UEFI/BIOS setup utility. Step 2. Select Configuration and change the setting for Flip to Boot. Set passwords in UEFI/BIOS setup utility This section introduces the types of passwords that you can set in the UEFI (Unified Extensible Firmware Interface) or BIOS (Basic Input/Output System) setup utility.
Change or remove administrator password Only the administrator can change or remove the administrator password. Step 1. Open the UEFI/BIOS setup utility using the administrator password. Step 2. Select Security ➙ Set Administrator Password and press Enter. Step 3. Enter the current password. Step 4. In the Enter New Password text box, enter the new password. Step 5. In the Confirm New Password text box, enter the new password again.
Step 1. Open the UEFI/BIOS setup utility. Step 2. Select Security ➙ Set Hard Disk Password and press Enter. Note: If you start the setup utility using the user password, you cannot set hard disk password. Step 3. Follow on-screen instructions to set both master and user passwords. Note: The master and user hard disk passwords must be set at the same time. Step 4. Select Exit ➙ Exit Saving Changes. If the hard disk password is set, you must provide the correct password to start the operating system.
Windows System Restore System Restore is a tool included in Windows 10. It monitors changes to Windows system files and saves system state as a restore point. If your computer does not work well after installing apps, drivers, or updates, you can revert your system to a previous restore point. Note: If you revert your system to a previous restore point, personal data is not affected.
• Purchase and use a USB drive with the Type-C connector, or • Purchase and use a USB Type-C to Type-A adapter Step 1. In the Windows 10 search box, enter Create a recovery drive and select the matched result. Step 2. Make sure Back up system files to the recovery drive is selected and then select Next. Step 3. Plug a USB drive into your computer, select it, and then select Next ➙ Create. Attention: Previous files on the drive will be deleted.
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Chapter 4. Help and support Frequently asked questions How do I open the Control Panel? • Open the Start menu and select Windows System ➙ Control Panel. • Use Windows Search. How should I turn off my computer? Open the Start menu and select Power ➙ Shut down. How do I partition my storage drive? Refer to https://support.lenovo.com/solutions/ht503851 What should I do if my computer stops responding. Press and hold the power button until the computer turns off. Then restart the computer. 1.
Resources How to access? Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions Visit https://support.lenovo.com • Product and service warranty • Product and parts details • Knowledge base and frequently asked questions • Open the Start menu and select Get Help or Tips. • Use Windows Search or the Cortana® personal assistant. Windows help information • Microsoft support Web site: https:// support.microsoft.
the printed publications that came with the product Chapter 4.
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Record product information and problem details before you contact Lenovo.
Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at https:// www.lenovo.com/services. Service availability and service name might vary by country or region. Chapter 4.
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Appendix A. Important safety information Safety notices This information can help you safely use your computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety and Warranty Guide that comes with your computer. Customer safety is important. Our products are developed to be safe and effective.
Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn. • Do not place the ac power adapter in contact with any part of your body while it is in use. • Never use it to warm your body. • Do not wrap the cords around the ac power adapter while in use. Prevent your computer from getting wet.
Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. Carry your computer carefully. • Use a quality carrying case that provides adequate cushioning and protection. • Do not pack your computer in a tightly packed suitcase or bag. • Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode.
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. • Signs of overheating, smoke, sparks, or fire. • Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery. • A cracking, hissing, or popping sound, or strong odor that comes from the product.
When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury, seek medical care immediately. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
General battery notice DANGER Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty. Battery abuse or mishandling can cause overheating, liquid leakage, or an explosion. To avoid possible injury, follow these instructions: • Do not open, disassemble, or service any battery.
The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Swallowing the lithium coin-cell battery will cause choking or severe internal burns in just two hours and might even result in death. Keep batteries away from children.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: • When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect properly wired outlets to any equipment that will be attached to this product.
Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part.
Appendix B. Accessibility and ergonomic information This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.
keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify. • Personalized keyboard Adjust keyboard settings to make your keyboard easier to use.
– Change the size of all the items on your screen. 1. Right-click a blank area on the desktop and then click Display settings ➙ Display. 2. Change the item size by following the on-screen instructions. For some applications, your configuration might not take effect until you sign out and then sign in again. – Change the size of the items on a Web page. Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce the text size.
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Note: Selected Lenovo computers are low blue-light certified. These computers are tested with night light turned on and color temperature set to the default value of 48. Appendix B.
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Appendix C. Compliance information This appendix provides the various compliance statements for Lenovo products. Radio frequency compliance statements Computer models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. Besides this document, ensure that you read the Regulatory Notice for your country or region before using the wireless devices contained in your computer.
Brazil Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados. This equipment is not protected against harmful interference and may not cause interference with duly authorized systems.
Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example, the European WEEE Directive, India E-Waste Management Rules). Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment (WEEE). These regulations determine the framework for the return and recycling of used appliances as applicable within each geography.
Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
Battery recycling information for Taiwan Battery recycling information for the United States and Canada RoHS compliance statements Lenovo is committed to protecting the environment. An important priority for Lenovo is the implementation of RoHS (Restriction of Hazardous Substances) requirements globally. Lenovo meets all the RoHS requirements currently in effect. This section provides RoHS compliance statements by countries or regions. See https://www.lenovo.
Table 1.
單元Unit 限用物質及其化學符號 Restricted substances and its chemical symbols 鉛Lead (Pb) 汞 Mercury (Hg) 鎘 Cadmium (Cd) 六價鉻 Hexavalent chromium (Cr +6) 多溴聯苯 Polybrominated biphenyls (PBB) 多溴二苯醚 Polybrominated diphenyl ethers (PBDE) 顯示螢幕 - ○ ○ ○ ○ ○ 輸入裝置 - ○ ○ ○ ○ ○ 電源設備 - ○ ○ ○ ○ ○ 外殼 - ○ ○ ○ ○ ○ 機械組件 - ○ ○ ○ ○ ○ 配件 - ○ ○ ○ ○ ○ 備考1."超出0.1 wt %"及"超出0.01 wt %"係指限用物質之百分比含量超出百分比含量基準值。 Note 1：“Exceeding 0.1 wt %” and “exceeding 0.
Model name Machine type (MT) ThinkBook 15 G2 ITL 20VE ThinkBook 15 G2 ARE 20VG This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
EU ErP (EcoDesign) Directive (2009/125/EC)–external power adapters (Regulation (EU) 2019/1782) Lenovo products are designed to work with a range of compatible power adapters. Access https:// www.lenovo.com/us/en/compliance/eu-doc to view the compatible power adapters. For the detailed power adapter specifications for your computer, go to https://support.lenovo.com.
Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed countries in the EAR E1 country list.
ENERGY STAR ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer products with the ENERGY STAR certified designation. Lenovo computers, if carry an ENERGY STAR mark, have been designed and tested to conform to the ENERGY STAR program requirements for computers as prescribed by the U.S. Environmental Protection Agency.
Appendix D. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
