Laptop User Manual

Table Of Contents
Bluetoothproblem
Symptom:SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfromthelocal
speakereventhoughtheheadsetorheadphoneisconnectedusingtheHeadsetproleorAVprole.
Action:Dothefollowing:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.OpenControlPanel.
3.ClickHardwareandSoundSound.
4.SelectthePlaybacktab.
5.IfyouareusingtheHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusingtheAVprole,selectStereoAudioandclicktheSetDefaultbutton.
6.ClickOKtoclosetheSoundwindow.
Optionproblems
UsethisinformationtodiagnoseproblemswithLenovohardwareoptionsthatdonothavetheirown
troubleshootinginformation.
Selectyoursymptomfromthefollowinglist:
Anoptionthatwasjustinstalleddoesnotwork”onpage113
Anoptionthatpreviouslyworkeddoesnotworknow”onpage113
Anoptionthatwasjustinstalleddoesnotwork
Symptom:Anoptionthatwasjustinstalleddoesnotwork.
Action:Verifythat:
Theoptionisdesignedforyourcomputer.
Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovided
withyourcomputer,andalloptionles(suchasdevicedrivers,ifrequired)areinstalledcorrectly.
Youhavenotloosenedotherinstalledoptionsorcables.
Iftheoptionisanadapter,youhaveprovidedenoughhardwareresourcesfortheadaptertofunction
correctly.Seethedocumentationsuppliedwiththeadapter(aswellasthedocumentationforanyother
installedadapters)todeterminetheresourcesrequiredforeachadapter.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter11“Gettinginformation,help,andservice”onpage119
.
Anoptionthatpreviouslyworkeddoesnotworknow
Symptom:Anoptionthatpreviouslyworkeddoesnotworknow.
Actions:
Verifythatalloptionhardwareandcableconnectionsaresecure.
Iftheoptioncomeswithitsowntestinstructions,usethoseinstructionstotesttheoption.
IfthefailingoptionisaSCSIoption,verifythat:
ThecablesforallexternalSCSIoptionsareconnectedcorrectly.
ThelastoptionineachSCSIchain,ortheendoftheSCSIcable,isterminatedcorrectly.
Chapter10.Troubleshootinganddiagnostics113