L14 Gen 3 and L15 Gen 3 User Guide
Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: • Safety and Warranty Guide • Setup Guide • Generic Safety and Compliance Notices First Edition (March 2022) © Copyright Lenovo 2022. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.
Contents Discover your Lenovo notebook. . . . . iii Chapter 1. Meet your computer . . . . . 1 Front view . . . . . . . Side view . . . . . . . Rear view . . . . . . . Bottom view . . . . . . Features and specifications USB specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 4 6 7 9 9 Chapter 2. Get started with your computer . . . . . . . . . . . . . . . . 11 Access networks . . . . . . . . . .
Appendix A. Compliance information . . . . . . . . . . . . . . . 65 ii L14 Gen 3 and L15 Gen 3 User Guide Appendix B. Notices and trademarks . . . . . . . . . . . . . . .
Discover your Lenovo notebook Thank you for choosing a Lenovo® notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product. • Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice.
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Chapter 1.
L15 Gen 3 Infrared camera* / Camera* Webcam privacy shutter Microphone Touch screen Power button with fingerprint reader TrackPoint® pointing stick NFC (near field communication) mark* Trackpad TrackPoint buttons Speaker * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.
Related topics • “Log in with your face ID (for selected models)” on page 32 • “Use the touch screen (for selected models)” on page 16 • “Log in with your fingerprint(for selected models)” on page 31 • “Use the TrackPoint pointing device” on page 14 • “Use the trackpad” on page 15 • “Set up an NFC connection (for selected models)” on page 28 Chapter 1.
Side view AMD models Ethernet connector USB-C® (3.2 Gen 1) power connector USB-C (3.2 Gen 2) connector HDMI™ connector Always on USB 3.2 connector Gen 1 Audio connector Smart-card slot* microSD-card slot USB 3.
Intel models Ethernet connector USB-C (3.2 Gen 1) power connector USB-C (Thunderbolt™ 4) connector HDMI connector Always on USB 3.2 connector Gen 1 Audio connector Smart-card slot* microSD-card slot USB 3.
Rear view Nano-SIM-card tray * for selected models Related topics • 6 “Connect to a cellular network (for selected models)” on page 11 L14 Gen 3 and L15 Gen 3 User Guide
Bottom view L14 Gen 3 L15 Gen 3 Emergency-reset hole Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, reset your computer: 1. Disconnect your computer from ac power. 2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3. Connect your computer to ac power and then turn on your computer. Chapter 1.
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Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com and search by product. Memory Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM), up to 64 GB Storage device • One slot, 2242 M.
Connector name Description Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer. • USB 2.0 connector • USB 3.2 connector Gen 1 • USB 3.2 connector Gen 2 • Charge USB-C compatible devices with the following output voltage and current: – AMD models: 5 V and 1.5 A – Intel models: 5 V and 3 A • Connect to an external display: – USB-C to VGA: up to 1920 x 1200 pixels, 60 Hz – USB-C to DP: – AMD models: up to 5120 x 2880 pixels, 60 Hz • USB-C (3.
Chapter 2. Get started with your computer Access networks This section helps you connect to a wireless or wired network. Connect to Wi-Fi networks Click the network icon in the Windows® notification area, and then select a network for connection. Provide required information, if needed. Connect to the wired Ethernet (for selected models) Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable.
• The 4G cellular service is provided by authorized mobile service carriers in some countries or regions. You must have a cellular plan from a service carrier to connect to the cellular network. The cellular data plan might vary by location. • Network connection speeds might also vary by location, environment, network conditions and other factors. To establish a cellular connection: 1. Turn off the computer. 2. Locate the nano-SIM card slot and insert the nano-SIM card as shown.
Increase volume Enable / disable microphones Darken display Brighten display Manage external displays Enable / disable airplane mode Open / collapse notification center Answer incoming calls on Microsoft Teams® Decline incoming calls on Microsoft Teams Customize the function of this key on the Vantage app Open calculator (for L15 Gen 3 only) + Enter sleep mode (for L15 Gen 3 only) + Open Snipping Tool + Toggle keyboard backlight (for selected models) + Break operation + Pause operation + Scroll contents +
Go to beginning + Go to end + Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. Use the TrackPoint pointing device TrackPoint pointing stick Use your finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly. The higher the pressure applied, the faster the pointer moves.
Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves a . Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad Left-click zone Right-click zone Chapter 2.
Use the touch gestures Tap once to select or open an item. Tap twice quickly to display a shortcut menu. Two-finger zoom in or zoom out. Scroll through items. Open the task view to see all open windows. Show the desktop. Notes: • When using two or more fingers, ensure that you position your fingers slightly apart. • Some gestures are not available if the last action was done from the TrackPoint pointing device. • Some gestures are only available when you are using certain apps.
Tap once to single click Tap and hold to right-click Zoom out Tap twice quickly to double-click Slide to scroll through items Zoom in Swipe from the right: open action center (Windows 10) Swipe from the left: view all open windows (Windows 10) Swipe from the left: open widget panel (Windows 11) Swipe from the right: open notification center (Windows 11) Drag Swipe downwards shortly: show title bar Swipe downwards: close the current app Chapter 2.
Maintenance tips: • Turn off the computer before cleaning the touch screen. • Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the touch screen. Do not apply solvents to the cloth. • The touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic object on the screen, which might damage the touch panel or cause it to malfunction.
Set the display mode Press or and then select a display mode of your preference. Change display settings 1. Right-click a blank area on the desktop and select display settings. 2. Select the display that you want to configure and change display settings of your preference. You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation.
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Chapter 3. Explore your computer Lenovo apps This section provides introduction to the Vantage and Lenovo Quick Clean / Clean Your Device apps. The Vantage app The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support. To access the Vantage app, type Vantage in the Windows search box.
Smart features (for selected models) Your computer might be preinstalled with Glance by Mirametrix®. Glance can capture your head movement through camera and makes your computer smarter and more efficient. Access Glance by Mirametrix Type Glance in the Windows search box and then press Enter. Note: If Glance is uninstalled, you can request it through https://support.lenovo.com/contactus. Explore key features Depending on the model, some features might not be available on your computer.
– Smart Display: Blur screens you are not looking at. If you are not facing any screen, all screens are blurred. Press Alt+F2 to cancel the blur effect. • Improve productivity – Snap Window: When you select a window on one screen and turn your face to another, the window automatically snaps to the top center of the screen you are facing. – Smart Pointer: Relocate the pointer to the screen you are facing. When the pointer moves from one screen to another, it is temporarily drawn large.
Intelligent cooling The Intelligent Cooling feature helps you adjust power consumption, fan speed, computer temperature, and performance. For models with Windows 10 Intelligent Cooling feature is adjusted through Windows Power Slider. This feature works in auto mode by default. Press Fn+T to enable or disable the auto mode. Note: Auto mode is for Intel models only. When the auto mode is disabled: Do the following to select a preferred mode: 1. Click the battery status icon in the Windows notification area.
• Eco mode: power consumption, fan speed, and performance are lowered to get your computer cooler, quieter, and more eco-friendly, and to get the best battery life. • Balanced mode: power consumption, fan speed, and performance are dynamically balanced for better experience. • Performance mode: The performance is prioritized, allowing higher temperature and fan speed.
Manage power Use the information in this section to achieve the best balance between performance and power efficiency. Check the battery status Go to Settings ➙ System to check the battery status. For more details about your battery, refer to the Vantage app.
To enable Always On USB and Charge in Battery Mode: 1. Press F1 to enter the UEFI BIOS menu. 2. Click Config ➙ USB, and then to enable Always On USB and Charge in Battery Mode. When ac power is available: Note: The actual charging speed of your computer depends on many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter, and whether you are using the computers.
Set up an NFC connection (for selected models) If your computer supports NFC, you will see an NFC mark or label around the trackpad area. To turn on NFC: 1. Type Airplane mode in the Windows search box and then press Enter. 2. Ensure that the Airplane mode is off and turn on the NFC function. By using NFC, you can simply tap and connect your computer and another NFC-enabled device over a few centimeters or inches.
Install or remove a card Attention: Before removing the card: 1. Click the triangular icon in the Windows notification area to show hidden icons. Right-click the icon prompting you to safely remove hardware and eject media. 2. Select the corresponding item to eject the card from the Windows operating system. 3. Pull the card and remove it from your computer. Store the card safely for future use.
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Chapter 4. Secure your computer and information Lock the computer Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: The slot supports cable locks that conform to the Kensington MiniSaver® lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature.
Maintenance tips: • Do not scratch the surface of the reader with anything hard. • Do not use or touch the reader with a wet, dirty, wrinkled, or injured finger. Log in with your face ID (for selected models) For models come with a webcam privacy shutter, slide the webcam privacy shutter to uncover the camera lens before using the Windows Hello face recognition. Create your face ID and unlock your computer by scanning your face: 1. Type Sign-in options in the Windows search box and then press Enter. 2.
System management password The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface. You can enable the system management password to have the same authority as the supervisor password to control security-related features.
What to do if you forget your power-on password If you forget your power-on password, do the following to remove the power-on password: • If you have set a supervisor password or a system management password and remember it: 1. Restart the computer. When the logo screen is displayed, immediately press F1. 2. Type the supervisor password or the system management password to enter the UEFI BIOS menu. 3. Select Security ➙ Password ➙ Power-On Password by using the arrow keys. 4.
When you start the computer again, you can use your fingerprints to log in to the computer without entering your Windows password, power-on password, or NVMe password. To change settings, press F1 to enter the UEFI BIOS menu, and then select Security ➙ Fingerprint. Attention: If you always use your fingerprint to log in to the computer, you might forget your passwords. Write down your passwords, and keep them in a safe place.
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Chapter 5. Configure advanced settings UEFI BIOS UEFI BIOS is the first program that the computer runs. When the computer turns on, UEFI BIOS performs a self test to make sure that various devices in the computer are functioning. Enter the UEFI BIOS menu Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
3. Navigate the interface by pressing the following keys, and then see details by selecting each item. • ↑↓: Move keyboard focus • PgUp / PgDn: Scroll page • Enter: Select • F3: Exit The following BIOS event logs might be listed on your screen depending on the UEFI BIOS activities. Each log consists of date, time, and a description of the event. • Power On event: this log shows Power On Self Test (POST) routine has started with power-on process. It includes power on reason, boot mode and shutdown reason.
• Total Memory Encryption setting change in UEFI BIOS • UEFI BIOS update (Memory Reference Code [MRC] change) When memory retraining occurs, the screen cannot display the progress information and might be blank. You might see the LED indicators on ESC, F1, and F4 blinking sequentially to indicate the progress. Do not press the power button to interrupt the process. Wait a few minutes until the logo screen is displayed.
FIDO (Fast ID) Online authentication You computer support FIDO (Fast ID) Online authentication which works as an alternative of passwordbased authentication to help you achieve passwordless authentication. This new BIOS feature only works when power-on password is set in UEFI BIOS and FIDO2 USB device is registered in ThinkShield™ Passwordless Power-On Device Manager. With this feature, you can input power-on password or use the registered USB FIDO2 device to power on your computer.
• It is recommended that you update your operating system through official channels. Any unofficial update might cause security risks. • The process of installing a new operating system deletes all the data on your internal storage drive, including the data stored in a hidden folder. 1. If you are using the Windows BitLocker® Drive Encryption feature and your computer has a Trusted Platform Module, ensure that you have disabled the feature. 2. Ensure that the security chip is set to Active. a.
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Chapter 6. CRU replacement Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. The computers contain the following types of CRUs: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost. • Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level.
1. Go to Control Panel and view by Large icons or Small icons. 2. Click Power Options, and then click Choose what the power buttons do on the left pane. 3. Click Change settings that are currently unavailable at the top. 4. If prompted by User Account Control (UAC), click Yes. 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu. 2.
Removal procedure For L14 Gen 3 For L15 Gen 3 Chapter 6.
Installation procedure For L14 Gen 3 For L15 Gen 3 Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. Wireless WAN card (for selected models) The following information is only for the computer with user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model.
Attention: Do not touch the contact edge of the wireless WAN card. Otherwise, the wireless WAN card might get damaged. For access, do the following: 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 43. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn the computer over. 4. Remove the base cover assembly. See “Base cover assembly” on page 44.
Type 2 Installation procedure Type 1 48 L14 Gen 3 and L15 Gen 3 User Guide
Type 2 Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get damaged. For access, do the following: 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 43. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3.
Note: Memory module replacement might cause memory retraining. For details, see “Detect memory retraining” on page 38. 2242 M.2 solid-state drive Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system. For details on how to install a new operating system, see “Install a Windows operating system and drivers” on page 40. The M.
Removal procedure Notes: • A mylar film might cover the M.2 solid-state drive bracket. To access the M.2 solid-state drive, peel off the mylar film first. Do not damage the mylar film and attach it in place after installation. • There might be thermal pads on the top and under the bottom of the M.2 solid-state drive. When replacing the M.2 solid-state drive, peel off the thermal pad on the M.2 solid-state drive and attach it in place after installing the new M.2 solid-state drive.
Speaker assembly Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. For access, do the following: 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 43. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn the computer over. 4. Remove the base cover assembly. See “Base cover assembly” on page 44.
For L14 Gen 3 For L15 Gen 3 2. Turn over the computer and open the display. Push the keyboard in the direction as shown by arrows to release the latches from the keyboard bezel. Chapter 6.
3. Pivot the keyboard slightly upward 1 and then turn over the keyboard 2 . 4. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. Installation procedure Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved. 1. Attach the connectors and then turn over the keyboard.
2. Insert the keyboard into the keyboard bezel as shown. Ensure that the top edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. 3. Slide the keyboard in the direction as shown. Ensure that the latches are secured under the keyboard frame. Chapter 6.
4. Tighten the screws to secure the keyboard. For L14 Gen 3 For L15 Gen 3 5. Connect the ac power adapter and all disconnected cables to the computer.
Chapter 7. Help and support Frequently asked questions How do I access Control Panel? Type Control Panel in the Windows search box and then press Enter. How do I turn off my computer? Open the Start menu and click How do I partition my storage drive? https://support.lenovo.com/solutions/ht503851 Power. Then, click Shut down. 1. Press and hold the power button until the computer turns off. Then, restart the computer. 2.
Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 62. Message Solution 0190: Critical low-battery error The computer turned off because the battery power is low. Connect the ac power adapter to the computer and charge the batteries. 0191: System Security - Invalid remote change requested The system configuration change has failed.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code. 2. Download the proper diagnostic app and install it on your smartphone. 3. Run the diagnostic app and place the smartphone near the computer. 4. Press Fn on your computer to emit the beep again.
Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources Troubleshooting and FAQ How to access? • https://www.lenovo.com/tips • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery. 2. Follow the on-screen instructions. Reset or restore Windows • Use Windows recovery options. 1. Go to https://pcsupport.
Resources How to access? Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty • Product and parts details • Knowledge base and frequently asked questions • Open the Start menu and click Get Help or Tips. Windows help information • Use Windows Search or the Cortana® personal assistant. • Microsoft support Web site: https:// support.microsoft.
• What is the problem? Is it continuous or intermittent? • Any error message or error code? • What operating system are you using? Which version? • Which software applications were running at the time of the problem? • Can the problem be reproduced? If so, how? 2. Record the system information: • Product name • Machine type and serial number The following illustration shows where to find the machine type and serial number of your computer.
Services not covered • • • • • • Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, go to: • https://www.
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Appendix A. Compliance information For compliance information, refer to Regulatory Notice at https://pcsupport.lenovo.com and Generic Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices.
The following illustration shows the antenna locations on your computer: 1 2 3 4 Wireless LAN antenna (main) Wireless WAN antenna (main, for selected models) Wireless WAN antenna (auxiliary, for selected models) Wireless LAN antenna (auxiliary) Operating environment Maximum altitude (without pressurization) 3048 m (10 000 ft) Temperature • Operating: 5°C to 35°C (41°F to 95°F) • Storage and transportation in original shipping packaging: -20°C to 60°C (-4°F to 140°F) • Storage without packaging: 5°C to 43
Appendix B. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
