E14 Gen 4 / E15 Gen 4 User Guide
Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: • Safety and Warranty Guide • Setup Guide • Generic Safety and Compliance Notices First Edition (March 2022) © Copyright Lenovo 2022. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. .
Contents Discover your Lenovo notebook. . . . . iii Chapter 1. Meet your computer . . . . . 1 Front view . . . . . . . Side view . . . . . . . Features and specifications USB specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 5 7 8 Chapter 2. Get started with your computer . . . . . . . . . . . . . . . . . 9 Access networks . . . . . . . . . . . . Connect to Wi-Fi networks. . . . . . .
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Discover your Lenovo notebook Thank you for choosing a Lenovo® notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product. • Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice.
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Chapter 1.
TrackPoint® pointing stick Speakers Trackpad TrackPoint buttons * for selected models 2 E14 Gen 4 / E15 Gen 4 User Guide
E15 Gen 4 Infrared camera* / Camera* Webcam privacy shutter Microphones Power button / Power button with fingerprint reader function* TrackPoint pointing stick Speakers Trackpad TrackPoint buttons * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Chapter 1.
Related topics • “Log in with your face ID (for selected models)” on page 28 • “Log in with your fingerprint (for selected models)” on page 27 • “Use the TrackPoint pointing device” on page 12 • “Use the trackpad” on page 13 4 E14 Gen 4 / E15 Gen 4 User Guide
Side view Intel models USB-C® (Thunderbolt™ 4) power connector Always on USB 3.2 connector Gen 1 HDMI™ connector Audio connector Security-lock slot Ethernet connector (for selected models) USB 2.0 connector ThinkPad Integrated Earbuds (for selected models of E15 Gen 4) *for selected models Chapter 1.
AMD models USB-C power connector Always on USB 3.2 connector Gen 1 HDMI connector Audio connector Security-lock slot Ethernet connector (for selected models) USB 2.
Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com and search by product. Memory • Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM)*, up to 32 GB • Double data rate 4 (DDR4), soldered on board*, up to 8 GB Storage device Audio One slot, 2242 or 2280 M.
USB specifications Note: Depending on the model, some USB connectors might not be available on your computer. Connector name Description Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer. • USB 2.0 connector • USB 3.2 connector Gen 1 • USB 3.2 connector Gen 2 • Charge USB-C compatible devices with the output voltage and current of 5 V and 3 A.
Chapter 2. Get started with your computer Access networks This section helps you connect to a wireless or wired network. Connect to Wi-Fi networks Click the network icon in the Windows® notification area, and then select a network for connection. Provide required information, if needed. Connect to the wired Ethernet (for selected models) Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable.
ThinkPad Integrated Earbuds (for selected models of E15 Gen 4) ThinkPad Integrated Earbuds (referred to as earbuds) help you work more comfortably and efficiently with calls and meetings. Push the built-in Versa Bay (tray) and then carefully pull the Versa Bay out of the slot to access the earbuds. Lenovo Bud'dy enables you to know the earbuds status easily and customize earbuds settings. To access Lenovo Bud'dy, open the Start menu and click .
Darken display Brighten display Manage external displays Enable / disable wireless Open / collapse notification center Answer incoming calls on Microsoft Teams® Decline incoming calls on Microsoft Teams Open the Vantage app. You can customize the function of this key on the Vantage app.
Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. Use the TrackPoint pointing device TrackPoint pointing stick Use your finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly. The higher the pressure applied, the faster the pointer moves.
Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves a . Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad Left-click zone Right-click zone Chapter 2.
Use the touch gestures Tap once to select or open an item. Tap twice quickly to display a shortcut menu. Two-finger zoom in or zoom out. Scroll through items. Open the task view to see all open windows. Show the desktop. Notes: • When using two or more fingers, ensure that you position your fingers slightly apart. • Some gestures are not available if the last action was done from the TrackPoint pointing device. • Some gestures are only available when you are using certain apps.
Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace. Connect to a wired display If your computer cannot detect the external display, right-click a blank area on the desktop and select display settings. Then follow the on-screen instructions to detect the external display. Supported resolution The following table lists the supported maximum resolution of the external display. Table 1.
2. Select the display that you want to configure and change display settings of your preference. You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation.
Chapter 3. Explore your computer Lenovo apps This section provides introduction to the Vantage app. The Vantage app The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support. To access the Vantage app, type Vantage in the Windows search box. Key features The Vantage app enables you to: • Know the device status easily and customize device settings.
Voice-to-text This function converts voice to text. Select any typable field (such as document editing area, web site browser input filed, and windows input bar) to input text using voice instead of typing. Editor After a meeting, all audio and translated text are saved in your computer. Open Editor and you can view the record. This function makes it easier to edit meeting minutes. You can copy, search, proofread, export, or delete text, and you also can delete or play audio back.
3. Move the slider to adjust the color temperature of the screen. Note: Your computer is TUV low blue-light certificated. Your computer color temperature set to the default value of 48. Schedule night light mode 1. Click Night light settings. Turn on the Night light switch. 2. Turn on the Schedule night light switch. 3. Select the option according to your preference. Smart features (for selected models) Your computer might be preinstalled with Glance by Mirametrix®.
– Smart Display: Blur screens you are not looking at. If you are not facing any screen, all screens are blurred. Press Alt+F2 to cancel the blur effect. Note: If your computer comes with an ePrivacy screen, it can work with Glance to achieve better privacy protection. For details, go to https://support.lenovo.com/us/en/videos/vid500144.
Note: Snap Window and Smart Pointer only work when your computer is connected to external displays. Ensure that external displays are placed at the same height of your computer. • Promote digital wellness – Posture check: Remind you to adjust your posture once you hunch toward the screen. – 20/20/20 Alert: Remind you to look away from the screen and relax your eyes for 20 seconds every 20 minutes.
For models with discrete GPU: • Eco mode: power consumption, fan speed, and performance are lowered to get your computer cooler, quieter, and more eco-friendly, and to get the best battery life. • Balanced mode: power consumption, fan speed, and performance are dynamically balanced for better experience. • Ultra-performance mode: the ultra performance is prioritized, allowing maximum temperature and higher fan speed.
– Balanced: power consumption, fan speed, and performance are dynamically balanced for better experience. – Best Performance: – For models with discrete GPU: the ultra performance is prioritized, allowing maximum temperature and higher fan speed. – For models without discrete GPU: the performance is prioritized, allowing higher temperature and fan speed. • When the auto mode is enabled, it is recommended to set the power mode to Balanced.
Note: To maximize the life of the battery, use the battery until the charge is depleted and recharge the battery completely before using it. Once the battery is fully charged, it must discharge to 94% or lower before it will be allowed to recharge again. Use P-to-P 2.0 (Peer to Peer 2.0) charging function Both USB-C connectors on the computer feature the Lenovo-unique P-to-P 2.0 charging function.
1. Type Bluetooth in the Windows search box and then press Enter. 2. Turn on Bluetooth, if it is off. 3. Select a Bluetooth device, and then follow the on-screen instructions. Accessories This section provides instructions on how to use hardware accessories to expand your computer functionalities. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your computer.
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Chapter 4. Secure your computer and information Lock the computer Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com.
Log in with your face ID (for selected models) For models come with a webcam privacy shutter, slide the webcam privacy shutter to uncover the camera lens before using the Windows Hello face recognition. Create your face ID and unlock your computer by scanning your face: 1. Type Sign-in options in the Windows search box and then press Enter. 2. Select the face ID setting and then follow the on-screen instruction to create your face ID.
You can enable the system management password to have the same authority as the supervisor password to control security-related features. To customize the authority of the system management password through the UEFI BIOS menu: 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. 2. Select Security ➙ Password ➙ System Management Password Access Control. 3. Follow the on-screen instructions.
3. Select Security ➙ Password ➙ Power-On Password by using the arrow keys. 4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice. 5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.
Chapter 5. Configure advanced settings UEFI BIOS UEFI BIOS is the first program that the computer runs. When the computer turns on, UEFI BIOS performs a self test to make sure that various devices in the computer are functioning. Enter the UEFI BIOS menu Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
3. Navigate the interface by pressing the following keys, and then see details by selecting each item. • ↑↓: Move keyboard focus • PgUp / PgDn: Scroll page • Enter: Select • F3: Exit The following BIOS event logs might be listed on your screen depending on the UEFI BIOS activities. Each log consists of date, time, and a description of the event. • Power On event: this log shows Power On Self Test (POST) routine has started with power-on process. It includes power on reason, boot mode and shutdown reason.
How to reset system to factory default 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. 2. Select Security ➙ Reset System to Factory Default and press Enter. 3. A series of warning windows might pop up. Your might be required to do the following before resetting the system to factory default. a. Deactivate the Absolute Persistence Module. b. Remove the NVMe password if your have set one. 4.
d. The User operation request window pops up. You are required to press a button on the connected FIDO2 device, and then follow the on-screen instruction to close the window. e. Press ESC to exit and restart your computer. Notes: • If you want to unregister your devices, click available FIDO2 device that you want to unregister in My Device area and enter the correct power-on password for verification.
Attention: After you change the startup sequence, ensure that you select the correct device during a copy, a save, or a format operation. If you select the wrong device, the data on that device might be erased or overwritten. 7. Select Restart and ensure that OS Optimized Defaults is enabled. Then, press F10 to save the settings and exit. 8. Follow the on-screen instructions to install the device drivers and necessary programs. 9.
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Chapter 6. CRU replacement Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. The computers contain the following types of CRUs: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost. • Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level.
4. If prompted by User Account Control (UAC), click Yes. 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu. 2. Select Config ➙ Power. The Power submenu is displayed. 3. Select Disable Built-in Battery and press Enter. 4. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically.
E15 Gen 4 Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. Discrete memory module (for selected models) Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get damaged. For access, do the following: 1. Disable the built-in battery.
Installation procedure M.2 solid-state drive Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system. For details on how to install a new operating system, see “Install a Windows operating system and drivers” on page 34. The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.
• Do not apply pressure to the M.2 solid-state drive. • Do not touch the contact edge or circuit board of the M.2 solid-state drive. Otherwise, the M.2 solid-state drive might get damaged. • Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive on a soft material, such as cloth, to absorb physical shocks. For access, do the following: 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 37. 2.
Short M.
Chapter 7. Help and support Frequently asked questions How do I access Control Panel? Type Control Panel in the Windows search box and then press Enter. How do I turn off my computer? Open the Start menu and click How do I partition my storage drive? https://support.lenovo.com/solutions/ht503851 Power. Then, click Shut down. 1. Press and hold the power button until the computer turns off. Then, restart the computer. 2.
Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 48. Message Solution 0190: Critical low-battery error The computer turned off because the battery power is low. Connect the ac power adapter to the computer and charge the batteries. 0191: System Security - Invalid remote change requested The system configuration change has failed.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code. 2. Download the proper diagnostic app and install it on your smartphone. 3. Run the diagnostic app and place the smartphone near the computer. 4. Press Fn on your computer to emit the beep again.
Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources Troubleshooting and FAQ How to access? • https://www.lenovo.com/tips • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery. 2. Follow the on-screen instructions. Reset or restore Windows • Use Windows recovery options. 1. Go to https://pcsupport.
Resources How to access? Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty • Product and parts details • Knowledge base and frequently asked questions • Open the Start menu and click Get Help or Tips. Windows help information • Use Windows Search or the Cortana® personal assistant. • Microsoft support Web site: https:// support.microsoft.
Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: • What is the problem? Is it continuous or intermittent? • Any error message or error code? • What operating system are you using? Which version? • Which software applications were running at the time of the problem? • Can the problem be reproduced? If so, how? 2.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. • Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available.
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Appendix A. Compliance information Note: For more compliance information, refer to Regulatory Notice at https://pcsupport.lenovo.com and Generic Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices. CAUTION: When the computer is operating, it should be placed on a hard and flat surface with its bottom area not in contact with user’s bare skin.
Certification-related information Product name Compliance ID Machine type(s) • Intel models: – TP00116G – TP00116G02 – TP00116G12 – TP00116G22 – TP00116G32 – TP00116G42 – TP00116G52 ThinkPad E14 Gen 4 – TP00116G62 – TP00116G72 • Intel models: 21E3 and 21E4 • AMD models: 21EB and 21EC – TP00116G82 • AMD models: – TP00116F – TP00116F02 – TP00116F12 – TP00116F22 – TP00116F32 • Intel models: – TP00117G – TP00117G02 – TP00117G12 – TP00117G22 – TP00117G32 – TP00117G42 – TP00117G52 ThinkPad E15 Gen 4 – TP00
Product name Compliance ID Machine type(s) • TP00116G42 • TP00116G52 • TP00116G62 • TP00116G72 • TP00116G82 1 for mainland China only / 2 for India only Further compliance information related to your product is available at https://www.lenovo.com/compliance. Locate the UltraConnect wireless antennas Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication wherever you are.
Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).
Appendix B. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
