ThinkServer User Guide Machine Types: 2577, 2579, 2592, 2593, 2594, and 2595
Note: Before using the information and the product it supports, be sure to read and understand the following: • The Read Me First that comes with your product • “Safety information” on page iii • Appendix A “Notices” on page 167 Fourth Edition (March 2013) © Copyright Lenovo 2012, 2013. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Contents Safety information . . . . . . . . . . iii Chapter 1. General information . . . . . 1 Introduction . . . . . . . . . . . . . . . . . Server documentation . . . . . . . . . . . . . 1 2 Chapter 2. Server setup road map . . . 5 Chapter 3. Product overview . . . . . . 7 Server package . . . . . . . . . . . . . Features . . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . . Software . . . . . . . . . . . . . . . . ThinkServer EasyStartup . . . . . . . .
Installing or removing the ThinkServer RAID 700 Battery . . . . . . . . . . . . . . Installing or removing the expander card. . . Installing or removing the ThinkServer Management Module Premium . . . . . . Installing or removing the ThinkServer Trusted Platform Module . . . . . . . . . . . . Installing or replacing a hot-swap redundant power supply . . . . . . . . . . . . . Installing or replacing a heat sink. . . . . . Installing or replacing the microprocessor . .
Safety information Note: Before using the product, be sure to read and understand the multilingual safety instructions on the documentation DVD that comes with the product. Antes de usar o produto, leia e entenda as instruções de segurança multilíngues no DVD de documentação que o acompanha. Преди да използвате този продукт, задължително прочетете и вникнете в многоезичните инструкции за безопасност в DVD диска с документация, който се предоставя с продукта.
Przed skorzystaniem z produktu należy zapoznać się z wielojęzycznymi instrukcjami bezpieczeństwa znajdującymi się na płycie DVD z dokumentacją dostarczoną wraz z produktem. Antes de utilizar o produto, leia atentamente as instruções de segurança multilingues que constam no DVD de documentação fornecido com o produto. Înainte de a utiliza produsul, asiguraţi-vă că aţi citit şi înţeles instrucţiunile de siguranţă în mai multe limbi de pe DVD-ul cu documentaţie care însoţeşte produsul.
Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Ensure that all power cord connectors are securely and completely plugged into receptacles.
Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
Statement 6 CAUTION: If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to a power source that is easily accessible in case it needs to be disconnected. Statement 7 CAUTION: If the device has doors, ensure that you remove or secure the doors before moving or lifting the device to protect against personal injury. The doors will not support the weight of the device.
Statement 11 CAUTION: The following label indicates a potential heat hazard. Statement 12 DANGER Overloading a branch circuit is a potential fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch current ratings at the installation site. Statement 13 CAUTION: Ensure that the rack is secured properly to avoid tipping when the server unit is extended on the rails.
Statement 16 CAUTION: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel in a restricted-access location, as defined by your local electrical code and the latest edition of IEC 60950. • Connect the equipment to a reliably earthed safety extra low voltage (SELV) source. An SELV source is a secondary circuit that is designed so that normal and single fault conditions do not cause the voltages to exceed a safe level (60 V direct current).
Statement 20 CAUTION: A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace the battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations.
Chapter 1. General information This chapter provides some general information about your product. This chapter contains the following items: • “Introduction” on page 1 • “Server documentation” on page 2 Introduction This user guide for your Lenovo® ThinkServer® product contains information about the server features, specifications, component locations, configuration instructions, hardware replacement procedures, and basic troubleshooting and diagnostics.
Record information about your server in the following table. You will need the information if you ever need to have your server serviced. For where to find the product information label on the chassis, see “Machine type, model, and serial number label” on page 14.
Documentation DVD The documentation DVD, which comes with your server, contains various documents for your server in Portable Document Format (PDF) and HyperText Markup Language (HTML). The documentation DVD is not bootable. To view the documents on the DVD, you will need a computer with a Web browser and the Adobe Reader program, which is available for download at: http://www.adobe.com To start the documentation DVD, insert the DVD into the optical drive.
Document only for trained service personnel The following document is intended only for trained service personnel of Lenovo. Hardware Maintenance Manual This document provides information about troubleshooting and diagnostics, component locations, and replacement procedures for major Field Replaceable Units (FRUs). This document is updated frequently, and the most up-to-date version is always available in English on the Lenovo Web site at: http://www.lenovo.
Chapter 2. Server setup road map This chapter provides a general road map to guide you through setting up your server. The server setup procedure varies depending on the configuration of the server when it was delivered. In some cases, the server is fully configured and you just need to connect the server to the network and an ac power source, and then you can turn on the server.
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Chapter 3. Product overview This chapter provides information about the server package, features, specifications, software programs, and component locations. This chapter contains the following items: • “Server package” on page 7 • “Features” on page 8 • “Specifications” on page 12 • “Software” on page 12 • “Locations” on page 14 Server package The server package includes the server, power cord(s), a rail kit, printed documentation, a documentation DVD, and software media.
Features This topic provides general information about the server features for a variety of models. Depending on your specific model, some features might vary or unavailable. For information about your specific model, use the Setup Utility program. See “Viewing information in the Setup Utility program” on page 53.
Input/Output (I/O) features • One serial connector on the rear panel • Six USB 2.0 connectors (two on the front panel and four on the rear panel) • Three RJ-45 Ethernet connectors on the rear panel (Ethernet connector 0 is for system management) • Two Video Graphics Array (VGA) connectors (one on the front panel and the other on the rear panel) For the location information about the connectors, refer to the related topics in “Locations” on page 14.
– TMM (also known as BMC) and Intelligent Platform Management Interface (IPMI) 2.0 The system board platform management subsystem is based on the integrated TMM features. The TMM is a management chip that is integrated on the system board of your server.
as iKVM connector) on the system board of your server to enable the iKVM function and activate the advanced system management features. – iKVM redirection The TMM firmware supports iKVM redirection over LAN. This feature is available remotely from the embedded Web server. The remote management module can digitize and compress the collected keyboard, video, and mouse signals from the host system and then send them to the remote console.
Specifications This topic lists the physical specifications for your server. Dimensions Width without rack handles: 442 mm (17.4 inches) Width with rack handles: 482.4 mm (19 inches) Depth without rack handles: 720.6 mm (28.37 inches) Depth with rack handles: 734 mm (28.9 inches) Height: 87.6 mm (3.45 inches) Weight The product weight varies depending on different system configurations. Range of product weight without package: 16 kg (35.27 lb) to 26.5 kg (58.
also is on the DVD and can be accessed directly from the program interface. For detailed information, see “Using the ThinkServer EasyStartup program” on page 61. ThinkServer EasyUpdate Firmware Updater The ThinkServer EasyUpdate Firmware Updater program (hereinafter referred to as the Firmware Updater program) enables you to maintain your server firmware up-to-date and helps you avoid unnecessary server outages. The Firmware Updater program is provided on the Lenovo Support Web site.
ThinkServer Smart Grid Technology The ThinkServer Smart Grid Technology program helps administrators to monitor and manage server performance, especially the power consumption for groups of servers equipped with the Intel Intelligent Power Node Manager technology. Lenovo provides a trial version of the ThinkServer Smart Grid Technology program with a free 90-day subscription. After 90 days, you must renew the license to continue using the program.
The machine type, model, and serial number label is attached on the pull-out information card, which is a small plastic tab and can be slid out of the front of the chassis. The following illustrations are samples of the machine type, model, and serial number labels on server models with different hard disk drive configurations. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. Figure 2. Label on server models with 3.
Front view of the server This topic provides information to help you locate the parts on the front of the server. The front view of the server varies by model. The illustrations in this topic show the server front views based on the supported hard disk drives: • Front view of server models with 3.5-inch hard disk drives • Front view of server models with 2.5-inch hard disk drives Note: Depending on the model, your server might look slightly different from the illustrations in this topic.
1 3.5-inch hard disk drive area The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied. The number of the installed hard disk drives in your server varies by model. The vacant hard disk drive bays are occupied by dummy hard disk drive trays. For server models with up to eight 3.5-inch hard disk drives, the hard disk drive bay numbers are marked on the top edge of the front bezel. Figure 5. 3.
Front view of server models with 2.5-inch hard disk drives The following illustration shows the front view of server models with 2.5-inch hard disk drives. Figure 6. Front view of server models with 2.5-inch hard disk drives 1 2.5-inch hard disk drive area (right cage) 5 Rack handle (left) 2 2.5-inch hard disk drive area (middle cage) 6 Diagnostic panel (varies by model) 3 Pull-out information card 7 Front panel 4 Slim optical drive (available in some models) 8 Rack handle (right) 1 2.
4 Slim optical drive Some server models come with a slim SATA optical drive (DVD-RW or DVD-ROM). 5 Rack handle (left) 8 Rack handle (right) If your server is installed in a rack cabinet, you can use the rack handles to help you slide the server out of the rack cabinet; or use the rack handles and screws to secure the server in the rack cabinet so that the server cannot slide out, especially in vibration-prone areas.
2 Power status LED Color Description On Green The server is on. Off None The server is off. Blinking Green The server is in ACPI S1 mode, which also is known as Power On Suspend (POS) mode. In this mode, the microprocessor(s) are not working while other hardware devices are still working. ID button with ID LED When you press the ID button on the front panel, the ID LEDs on both the front and rear of the server are lit to help you locate the server among other servers.
Diagnostic module This topic provides information about the diagnostic module and the diagnostic LEDs on the panel of the module. To locate the diagnostic panel, see “Front view of the server” on page 16. Your server comes with one of the following diagnostic modules: • Intelligent Diagnostics Module (IDM) • Intelligent Diagnostics Module Premium (IDM Premium) Many errors are first indicated by a lit error LED on the diagnostic panel of the server.
4 Memory module status LED When the memory module status LED is lit in amber, it indicates that one or more memory modules are overheated. 5 Microprocessor status LED (also known as CPU status LED) When the microprocessor status LED is lit in amber, it indicates that one or two microprocessors are overheated. Intelligent Diagnostics Module Premium (IDM Premium) The IDM Premium is available in some models to provide advanced diagnostic functions.
1 System fan error LEDs When a system fan error LED is lit in amber, it indicates that the corresponding system fan is operating slowly or has failed. The following illustration shows the system fans and their numbers. Note: Depending on the model, your server might look slightly different from the illustration. Figure 11. System fans Chapter 3.
2 CPU1 DIMM status LEDs 3 CPU2 DIMM status LEDs When a DIMM status LED is lit in amber, it indicates that the corresponding memory module is overheated. The following illustration shows the memory modules and their numbers. Figure 12. DIMM status LEDs and DIMMs 4 Ambient temperature limit LED When this LED is lit in amber, it indicates that the ambient temperature is below 7°C (44.6°F) or over 40°C (104°F), which is not proper for server operation.
Rear view of the server This topic provides information to help you locate the connectors and components on the rear of your server. The following illustration shows the rear view of the server. Figure 13.
3 PCI Express card area for cards on the riser card assembly 2 There are three PCI Express card slots on the riser card assembly 2 for installing Ethernet cards or other supported PCI Express cards. Figure 14. Riser card assembly 2 Notes: • The slot 1 and slot 2 are supported only in server models with two microprocessors. For server models with one microprocessor, the slot 1 and slot 2 are covered.
4 PCI Express card area for cards on the riser card assembly 1 There are two PCI Express card slots on the riser card assembly 1. Figure 15. Riser card assembly 1 Notes: • For a RAID card, it must be installed into the upper slot (callout 2 ) on the riser card assembly 1. For an expander card, it must be installed into the lower slot (callout 1 ) on the riser card assembly 1. • If a ThinkServer Host Bus Adapter is available, refer to its user guide for detailed information.
5 8 9 Ethernet connectors (RJ-45) Used to attach an Ethernet cable for a LAN. Each Ethernet connector has two status LEDs to help you identify the Ethernet connectivity, activity, and connection speed. Notes: • The Ethernet connector 0 (callout 9 ) marked with “MGMT” is for system management. If you want to use remote management functions, you need to connect an Ethernet cable to the Ethernet connector 0. • The Ethernet connector 0 for system management is 82574L by default.
11 ID LED When you press the ID button on the front panel, the ID LEDs on both the front and rear of the server are lit to help you locate the server among other servers. You also can turn on the ID LEDs using a remote management program for server presence detection. ID LED Color Description On Blue The server is identified. Off None The ID LED is not in use or the server is not identified. Server components This topic provides information to help you locate the components of your server.
Components of server models with 3.5-inch hot-swap hard disk drives Figure 17. Components of server models with 3.5-inch hot-swap hard disk drives 1 Cooling shroud 12 Pull-out information card 2 Power supply cooling shroud 13 Rack handle (left) 3 Riser card assembly 2 14 Front panel board 4 One or two hot-swap redundant power supplies 15 Backplane for 3.
Components of server models with 2.5-inch hot-swap hard disk drives Figure 18. Components of server models with 2.
Hot-swap hard disk drive status LEDs Each hot-swap hard disk drive has two status LEDs on the front. Figure 19. 3.5-inch hot-swap hard disk drive status LEDs Figure 20. 2.5-inch hot-swap hard disk drive status LEDs 1 Hard disk drive activity LED 2 Hard disk drive RAID status LED Description Off Off The hard disk drive has failed or is not present. On, green Off The hard disk drive is present but not in use. Blinking, green Off The hard disk drive is active and data is being transferred.
RAID card This topic provides information to help you locate the connectors on the RAID card installed in the upper slot of the riser card assembly 1. Your server comes with a RAID card to provide advanced SATA/SAS hardware RAID functions. You also can purchase a supported RAID card from Lenovo and install it into the server. See “Replacing the RAID card” on page 140.
ThinkServer RAID 700 Adapter (also known as ThinkServer 9260-8i SAS RAID Adapter) The following illustration shows the connectors on the ThinkServer RAID 700 Adapter. Figure 22. ThinkServer RAID 700 Adapter 1 Ports 7-4 3 Board-to-board connector 2 Ports 3-0 1 Ports 7-4 Used to connect a mini-SAS signal cable. See “Mini-SAS to mini-SAS signal cable connections” on page 38. 2 Ports 3-0 Used to connect a mini-SAS signal cable. See “Mini-SAS to mini-SAS signal cable connections” on page 38.
The following illustration shows the connectors on the expander card. Each connector on the expander card is used to connect a mini-SAS to mini-SAS signal cable. For detailed information, see “Mini-SAS to mini-SAS signal cable connections” on page 38. Figure 23.
The following illustrations show the connectors on the backplane for 3.5-inch hard disk drives. Figure 24. Front view of the backplane for 3.5-inch hard disk drives 1 Slot 0 for a 3.5-inch hard disk drive 5 Slot 7 for a 3.5-inch hard disk drive 2 Slot 2 for a 3.5-inch hard disk drive 6 Slot 5 for a 3.5-inch hard disk drive 3 Slot 4 for a 3.5-inch hard disk drive 7 Slot 3 for a 3.5-inch hard disk drive 4 Slot 6 for a 3.5-inch hard disk drive 8 Slot 1 for a 3.5-inch hard disk drive Figure 25.
Backplane for 2.5-inch hard disk drives This topic provides information to help you locate the connectors on the backplane for 2.5-inch hard disk drives. The following illustrations show the connectors on the backplane for 2.5-inch hard disk drives. Figure 26. Front view of the backplane for 2.5-inch hard disk drives 1 Slot 0 for a 2.5-inch hard disk drive or solid-state drive 5 Slot 4 for a 2.5-inch hard disk drive or solid-state drive 2 Slot 1 for a 2.
1 8-pin power connector Used to connect a power cable to provide power to the backplane. 2 Mini-SAS ports 4-7 Used to connect the mini-SAS connector on one end of a mini-SAS to mini-SAS signal cable to support the hard disk drive 4 to hard disk drive 7; or to support the hard disk drive 12 to hard disk drive 15 if the backplane is for hard disk drives in the right cage of the server.
To connect cables from the RAID card to the backplane, do one of the following depending on the type of your RAID card: • If you are using a ThinkServer RAID 500 Adapter, do the following: 1. Use the mini-SAS to mini-SAS signal cable. Connect the mini-SAS connector 1 to the port 0 on the RAID card. Then, connect the mini-SAS connector 2 to the mini-SAS ports 0-3 on the backplane. 2. If your server has more than four hard disk drives installed, use the other mini-SAS to mini-SAS signal cable.
2. Use another mini-SAS to mini-SAS signal cable and connect the mini-SAS connector on one end of the cable to the port 1 on the ThinkServer RAID 500 Adapter. Then, connect the mini-SAS connector on the other end of the cable to the connector 2 on the expander card. • If you are using a ThinkServer RAID 700 Adapter, do the following: 1. Use a mini-SAS to mini-SAS signal cable and connect the mini-SAS connector on one end of the cable to the ports 3-0 on the ThinkServer RAID 700 Adapter.
Use the following instructions to connect cables from the expander card to the backplanes for 2.5-inch hard disk drives: 1. For hard disk drive 0 to hard disk drive 3, use a mini-SAS to mini-SAS signal cable and connect the mini-SAS connector 1 on one end of the cable to the connector 3 on the expander card. Then, connect the mini-SAS connector on the other end of the cable to the mini-SAS ports 0-3 on the backplane for 2.5-inch hard disk drives in the middle cage. 2.
Figure 30.
1 Front panel connector Used to connect the front panel cable. 2 Internal USB connector 1 Used to connect the front panel USB cable. 3 Internal USB connector 2 Reserved for the manufacturer. 4 Diagnostic module connector Used to connect the cable of the diagnostic module. 5 Front VGA connector Used to connect the cable of the VGA DB-15 connector on the front panel of the server. 6 SATA connector 0 Used to connect the signal cable of the slim optical drive if the server has one installed.
13 ThinkServer Management Module With the integrated ThinkServer Management Module (also known as the BMC chip), no matter what condition the server operating system is in and no matter if the server is on or off, as long as the server is connected to network and an ac power source, the interaction with the TMM controlled servers can be achieved through system network.
and to avoid any possible damage to a live circuit. Jumper pins arranged in groups on the system board are called jumper blocks. When two or more jumper pins are capped with a jumper, an electrical connection is made between them and the equipment is thus instructed to activate certain settings accordingly. The following illustration shows a jumper in the default setting position (pin 1 and pin 2). This is the correct position for normal operation. Figure 31. Default jumper setting Chapter 3.
The following illustration shows the status of the jumpers and switches on the system board of your server. You can configure, recover, enable, or disable some specific features of the system board by setting the jumpers and switches. Figure 32.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 71. 4.
3 System board switches There are four switches on the system board of your server. Figure 33. System board switches 1 BIOS recovery switch 3 Management Engine (ME) in force update switch 2 Clear password switch 4 Reserved for the manufacturer 1 BIOS recovery switch Used to recover the BIOS if the power to your server is interrupted while the BIOS is being updated and your server cannot start correctly. To recover the BIOS, see “Recovering from a BIOS update failure” on page 60.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 71. 4.
Note: Depending on the model, your server might look slightly different from the illustrations in this topic. The server is designed so that LEDs remain lit when the server is connected to an ac power source but is not turned on, provided that the power supply is operating correctly. This helps you to isolate problems when the server is not turned on. Many errors are first indicated by a lit error LED on the diagnostic panel of the server.
Chapter 4. Turning on and turning off the server This chapter provides information about turning on and turning off the server. Turning on the server The server can be turned on in one of the following ways: • After you finish unpacking and setting up the server, connect it to an ac power source. Press the power switch on the front panel to turn on the server. See “Front panel” on page 19.
• For information about your specific operating system, refer to the related documentation or help system for the operating system.
Chapter 5. Configuring the server This chapter provides the following information to help you configure the server: • “Using the Setup Utility program” on page 53 • “Using the ThinkServer EasyStartup program” on page 61 • “Configuring RAID” on page 64 • “Configuring the Ethernet controllers” on page 66 • “Updating the firmware” on page 67 Using the Setup Utility program This topic provides information about using the Setup Utility program. The Setup Utility program is part of the server firmware.
• On the Server Management menu, select System Information to view information about your system. Setup Utility program interface This topic provides general information about the menus and items in the Setup Utility program. Depending on the BIOS version of your server, some menu or item information might differ slightly from the information in this topic. Notes: • The default settings already are optimized for you. Use the default value for any item you are not familiar with.
Notes: • Enabled means that the function is configured. • Disabled means that the function is not configured. The Advanced menu contains the following submenus. For more information, enter the corresponding submenu and refer to the instructions on the screen. • PCI Configuration: View and set PCI configuration parameters. • ACPI Configuration: View and set ACPI configuration parameters.
The Server Management menu contains the following submenus. For more information, enter the corresponding submenu and refer to the instructions on the screen. • Erase SEL: Erase system event log (SEL). • System Information: View basic information about your server. • BMC Network Configuration: Set BMC configuration parameters.
3. Use the Tab key to switch between data elements and type the numbers from the keyboard to set the system date and time. 4. Press F10 to save settings and exit the Setup Utility program. Using passwords By using the Setup Utility program, you can set a password to prevent unauthorized access to your server. You do not have to set a password to use your server. However, using a password improves computing security. If you decide to set a password, read the following topics.
2. On the Security menu, select Administrator Password to set an administrator password or select User Password to set a user password. 3. See “Password considerations” on page 57. Then, follow the instructions on the screen to set or change a password. 4. If you want to delete a password, type your current password. Press Enter when you are prompted to type a new password. Then, press Enter to confirm the new password. The previous password will be cleared.
4. Press F10 to save settings and exit the Setup Utility program. The server will restart to enable the TPM function. Setting the mode of the Ethernet connector 0 The Ethernet connector 0 on the rear of the server is for system management. If you want to use remote management functions, you need to connect an Ethernet cable to the Ethernet connector 0. See “Rear view of the server” on page 25. The Ethernet connector 0 for system management is 82574L by default.
You also can use the Firmware Updater program to help you keep the server firmware up-to-date. See “Updating the firmware” on page 67. Updating (flashing) the BIOS This topic provides instructions on how to update (flash) the BIOS. Notes: • Update the BIOS on your server only if the newer BIOS version specifically solves a problem you have. We do not recommend BIOS updates for servers that do not need them.
7. Reinstall any parts and reconnect any cables. Then, reinstall the server cover. See “Completing the parts replacement” on page 153. 8. Connect the server to an ac power source and then start the server from the bootable USB key that contains the amiboot.rom file. The recovery process starts. After the recovery process is completed, your server will automatically turn off. 9. Repeat step 2 through step 5. 10. Move the BIOS recovery switch back to the off position. 11.
• Downloads device drivers from the ThinkServer EasyStartup DVD according to the operating system or add-on device • Selectable partition size and file system type • Support for multiple operating systems • Ability to install the operating system and device drivers in an unattended mode to save time • Ability to create a reuseable response file that can be used with similarly configured Lenovo servers to make future installations even faster Starting the ThinkServer EasyStartup program This topic provides
• Home This menu is the welcome page that contains some general descriptions about the program and the Lenovo copyright and trademark statements. • Compatibility notes This menu provides information about the RAID controllers, operating systems, and server configurations supported by the version of the program you are using. • User Guide This menu provides information about the features of the program and instructions on how to use the program.
• Download the required device drivers to a removable storage device so that you can easily get the drivers for server configuration when you need them, especially when you finish installing an operating system without using the ThinkServer EasyStartup DVD and need appropriate device drivers to configure your server. • Install the required device drivers directly on the server on which you are running the ThinkServer EasyStartup DVD.
• RAID 1: mirroring without parity or striping RAID 1 uses mirroring so that data written to one drive is simultaneously written to another drive. This is good for small databases or other applications that require small capacity but complete data redundancy. RAID 1 provides fault tolerance from disk errors or failures and continues to operate as long as at least one drive in the mirrored set is functioning.
• Creates a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers See “Using the ThinkServer EasyStartup program” on page 61 and view the user guide from the main interface of the program. Some RAID management software also is provided on the ThinkServer EasyStartup DVD to help you manage RAID arrays and RAID controllers in an operating system environment. After you enter the operating system, insert the ThinkServer EasyStartup DVD into the optical drive.
The device drivers for onboard Ethernet controllers also are available for download at: http://www.lenovo.com/drivers Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Web site. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to check for the latest level of firmware, such as the BIOS updates and device drivers.
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Chapter 6. Installing, removing, or replacing hardware This chapter provides instructions on how to install, remove, or replace hardware for your server. This chapter contains the following items: • “Guidelines” on page 69 • “Removing the server cover” on page 71 • “Removing and reinstalling the front bezel” on page 73 • “Installing, removing, or replacing hardware” on page 74 • “Completing the parts replacement” on page 153 For a list of the ThinkServer options, go to: http://www.lenovo.
• Have a small flat-blade screwdriver available. • You do not have to turn off the server to install or replace a hot-swap redundant power supply, hot-swap hard disk drives, or hot-plug USB devices. However, you must turn off the server before performing any steps that involve installing, removing, or replacing adapter cables or non-hot-swap devices or components. • To view the LEDs on the system board and internal components, leave the server connected to power.
• If your server has air ducts or air baffles, do not remove them while the server is running. Operating the server without the air ducts or air baffles might cause the microprocessor(s) to overheat. • For servers that support up to two microprocessors, ensure that the second microprocessor socket always contains a microprocessor or is protected by a microprocessor socket cover.
5. Press the release button 1 in the direction as shown. Figure 35. Pressing the release button 6. Fully open the cover latch 1 and slide the server cover to the rear until it is disengaged from the chassis. Then, lift the server cover off the chassis and set it aside. Note: It is recommended that you wait three to five minutes to let the server cool before removing the server cover. Figure 36.
Removing and reinstalling the front bezel Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 69. This topic provides instructions on how to remove and reinstall the front bezel. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • This topic applies only to server models that support 2.5-inch hot-swap hard disk drives.
2. To reinstall the front bezel, align the tabs on the bottom edge of the front bezel with the corresponding holes in the chassis. Then, pivot the front bezel inward until it snaps into position and the three screw holes 1 in the top edge of the front bezel are aligned with the corresponding holes in the top of the chassis. Install the three screws to secure the front bezel in place.
Note: Depending on the model, your server might look slightly different from the illustrations in this topic. To remove and reinstall the rack handles, do the following: 1. On each side of the server, remove the screw that secures the rack handle and then remove the rack handle from the chassis. Figure 39. Removing the rack handles Chapter 6.
2. To reinstall the rack handles, insert the small tab 1 on the rack handle into the hole 2 in the chassis. Then, align the screw hole in the rack handle with the corresponding hole in the chassis and install the screw to secure the rack handle on each side of the server. Figure 40. Installing the rack handles Removing and reinstalling the cooling shroud Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 69.
2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 71. 4. Locate the cooling shroud and lift it out of the server. Figure 41. Removing the cooling shroud 5.
Attention: For proper cooling and airflow, reinstall the cooling shroud before turning on the server. Operating the server with the cooling shroud removed might damage server components. Removing and reinstalling the left cage Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 69. This topic provides instructions on how to remove and reinstall the left cage.
8. Remove the two screws that secure the left cage and then slide the left cage out of the front of the chassis. Figure 43. Removing the left cage 9. To reinstall the left cage, carefully route the cables from the left cage through the left cage hole in the front and then slide the left cage into the chassis until it snaps into position. Figure 44. Sliding the left cage into the chassis Chapter 6.
10. Ensure that the two screw holes in the rear of the left cage are aligned with the corresponding holes in the chassis. Then, install the two screws to secure the left cage in position. Figure 45. Installing the screws to secure the left cage 11. If your server has a slim optical drive installed, reconnect the signal cable and the power cable to the rear of the slim optical drive. 12. Refer to your note to reconnect other cables to the system board.
For more information about the memory modules in your specific server model, use the Setup Utility program. See “Viewing information in the Setup Utility program” on page 53. For a list of the supported ThinkServer memory module options, go to: http://www.lenovo.com/thinkserver Chapter 6.
The following illustration helps you to locate the memory slots on the system board. The following illustration shows the system board with two installed microprocessors (also known as CPU) and two heat sinks. Figure 46.
The following table provides information about the memory module installation rules for servers that have only one microprocessor (CPU1) installed. The “X” mark indicates the memory slot(s) into which the memory module(s) should be installed in different situations. Note: The installed memory modules must be the same type (LV RDIMM or RDIMM) with the same rank, voltage, and frequency. Figure 47. CPU1 DIMMs Table 1.
The following table provides information about the memory module installation rules for servers that have two microprocessors (CPU1 and CPU2) installed. The “X” mark indicates the memory slot(s) into which the memory module(s) should be installed in different situations. Note: The installed memory modules must be the same type (LV RDIMM or RDIMM) with the same rank, voltage, and frequency. Figure 48. CPU1 DIMMs and CPU2 DIMMs Table 2.
Installing a memory module Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 69. This topic provides instructions on how to install a memory module. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Ensure that you consider and follow the memory module installation rules when performing the operation.
9. Position the new memory module over the memory slot. Ensure that the notch 1 on the new memory module is aligned with the key 2 in the memory slot. Then, press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position. Note: If there is a gap between the memory module and the retaining clips, the memory module has not been correctly installed.
6. Disconnect any cables that might impede your access to the memory slots. 7. Locate the memory module that you want to remove and open the retaining clips on both ends of the memory slot. Then, grasp the memory module by its edges and carefully pull it straight up to remove it from the memory slot. Figure 51. Removing a memory module 8. If you are instructed to return the old memory module, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 71. 4.
a. Carefully remove the screws that secure the Ethernet card and then remove the full-height bracket from the Ethernet card. Figure 53. Removing the full-height bracket from the PCI Express card b. Note the orientation of the low-profile bracket and position it on the Ethernet card so that the screw holes in the low-profile bracket are aligned with the corresponding holes in the Ethernet card. Then, carefully install the screws to securely attach the low-profile bracket to the Ethernet card. Figure 54.
8. Position the Ethernet card near the PCI Express card slot for which you have removed the slot bracket. Then, carefully press the Ethernet card straight into the slot until it is securely seated and its bracket also is secured by the riser card assembly 2. Figure 55. Installing an Ethernet card 9. Depending on the type of the Ethernet card, you might need to connect any required cables. Refer to the documentation that comes with the Ethernet card for specific information. 10.
This topic provides instructions on how to remove an Ethernet card. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Depending on the specific type, the Ethernet card might look different from the illustrations in this topic. • Use any documentation that comes with the Ethernet card and follow those instructions in addition to the instruction in this topic. To remove an Ethernet card, do the following: 1.
8. If you are instructed to return the old Ethernet card, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 153.
6. Locate the RAID 5 key connector on the ThinkServer RAID 500 Adapter and then carefully insert the TR 500 Key into the connector. If necessary, you can remove the ThinkServer RAID 500 Adapter first, install the TR 500 Key on it, and then reinstall the ThinkServer RAID 500 Adapter. See “Replacing the RAID card” on page 140. Note: Ensure that the TR 500 Key is securely seated on the ThinkServer RAID 500 Adapter. Figure 57.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 71. 4.
alternative to using an uninterruptible power supply, and a second level of fault tolerance when used in conjunction with an uninterruptible power supply. The temperature of the TR 700 Battery is generally 15-20°C (59-68°F) higher than the ambient temperature during fast charge. Therefore, to complete a recharge cycle, the ambient temperature should be lower than 55°C (131°F).
8. Position the TR 700 Battery above the ThinkServer RAID 700 Adapter so that the board-to-board connector 1 on the bottom of the TR 700 Battery is aligned with the connector 2 on the ThinkServer RAID 700 Adapter; and the three mounting studs on the bottom of the TR 700 Battery are aligned with the corresponding holes in the ThinkServer RAID 700 Adapter. Carefully press the TR 700 Battery onto the ThinkServer RAID 700 Adapter until the two connectors ( 1 and 2 ) are firmly joined.
• Use any documentation that comes with the TR 700 Battery and follow those instructions in addition to the instructions in this topic. To remove the TR 700 Battery, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2.
Notes: • The server must have a RAID card and an expander card installed to support more than eight hard disk drives. • The expander card is extremely sensitive to ESD. Ensure that you read and understand “Handling static-sensitive devices” on page 70 first and carefully perform the operation. Installing the expander card Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 69.
6. There are two PCI Express card slots on the riser card assembly 1 and the shorter one is for installing the expander card. Remove the slot bracket for the shorter slot and store it in the event that you later remove the expander card and need the bracket to cover the place. Note: Ensure that you install the RAID card and connect two mini-SAS to mini-SAS signal cables to the RAID card before installing the expander card. Figure 61. Removing a PCI Express card slot bracket 7.
9. Connect cables depending on your specific server configuration. See “Mini-SAS to mini-SAS signal cable connections” on page 38. 10. Reinstall the riser card assembly 1. See “Replacing the riser card assembly 1” on page 136. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 153. Then, you might need to configure RAID for your server. See “Configuring RAID” on page 64.
6. There are two PCI Express card slots on the riser card assembly 1 and the expander card is installed in the shorter slot. Disconnect cables from the expander card. Then, grasp the expander card by its edges and carefully pull it out of the PCI Express card slot. Note: The expander card might fit tightly into the PCI Express card slot. If necessary, alternate moving each side of the expander card a small and equal amount until it is completely removed from the slot. Figure 63.
Installing the TMM Premium Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 69. This topic provides instructions on how to install the TMM Premium. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
5. Locate the TMM Premium connector on the system board and then insert the TMM Premium into the TMM Premium connector. Note: Ensure that the TMM Premium is securely seated on the system board. Figure 64. Installing the TMM Premium What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 153.
Notes: • If you remove the TMM Premium, the iKVM function for server remote management will be unavailable. • Use any documentation that comes with the TMM Premium and follow those instructions in addition to the instructions in this topic. • Depending on the model, your server might look slightly different from the illustration in this topic. To remove the TMM Premium, do the following: 1. Remove all media from the drives and turn off all attached devices and the server.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 153. Installing or removing the ThinkServer Trusted Platform Module This topic provides instructions on how to install or remove the ThinkServer Trusted Platform Module (TPM). The TPM is a security chip designed by the Trusted Computing Group (TCG) to provide a hardware method of data encryption.
6. Insert the TPM into the TPM connector on the system board. Figure 66. Installing the TPM 7. If you have lifted up the riser card assembly 1, reinstall it into the chassis. See “Replacing the riser card assembly 1” on page 136. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 153. Then, you can configure the TPM function in the Setup Utility program.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • If you remove the TPM, the TPM function will be unavailable. • Use any documentation that comes with the TPM and follow those instructions in addition to the instructions in this topic. • Depending on the model, your server might look slightly different from the illustration in this topic. To remove the TPM, do the following: 1.
5. Remove the TPM installed on the TPM connector by lifting it straight up. Note: Carefully handle the TPM by its edges. Figure 67. Removing the TPM 6. If you have lifted up the riser card assembly 1, reinstall it into the chassis. See “Replacing the riser card assembly 1” on page 136. 7. If you are instructed to return the old TPM, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
This topic provides instructions on how to install or replace a hot-swap redundant power supply. The hot-swap redundant power supplies help you avoid significant interruption to the operation of the system when a power supply fails. You can install or replace a hot-swap redundant power supply without turning off the server. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
• If you are installing a hot-swap redundant power supply, locate the bay for the power supply in the rear of your server. Insert a finger into the hole in the metal shield that protects the bay, press the tab 1 in the direction as shown, and then pull the shield out of the chassis. Store the shield in the event that you later remove the power supply and need the shield to cover the bay. Figure 68.
2. If you are replacing a hot-swap redundant power supply, press the release tab 1 in the direction as shown and carefully pull the handle 2 at the same time to slide the failing hot-swap redundant power supply out of the chassis. Figure 69. Removing a hot-swap redundant power supply 3. Touch the static-protective package that contains the new hot-swap redundant power supply to any unpainted surface on the outside of the server. Then, remove the new hot-swap redundant power supply from the package. 4.
5. Connect the power cord to the power cord connector on the new hot-swap redundant power supply. Then, check the status LED near the power cord connector. When the LED is lit in green, it indicates that the hot-swap redundant power supply is working correctly. When the LED is lit in amber, it indicates that the hot-swap redundant power supply is likely to fail or has failed. You might need to reinstall or replace it. 6.
6. If you are replacing a heat sink, remove the four screws that secure the heat sink to the system board. It is recommended that you carefully remove the four screws from the system board using the following method to avoid any possible damage to the system board. a. Partially remove screw 1 , then completely remove screw 3 , and then return to screw 1 and completely remove it. b. Partially remove screw 2 , then completely remove screw 4 , and then return to screw 2 and completely remove it.
10. Install the four screws to secure the new heat sink on the system board. It is recommended that you carefully install the four screws using the following method to avoid any possible damage to the system board. a. Partially tighten screw 1 , then firmly tighten screw 3 , and then return to screw 1 and firmly tighten it. Do not over-tighten the screws. b. Partially tighten screw 2 , then firmly tighten screw 4 , and then return to screw 2 and firmly tighten it. Do not over-tighten the screws. Figure 72.
Depending on the model, your server might come with one or two microprocessors. For server models with one microprocessor, the microprocessor is installed in the microprocessor socket 1 and the microprocessor socket 2 is protected by a plastic socket cover. You can purchase a microprocessor option kit from Lenovo and install the second microprocessor to expand system capabilities. CAUTION: Turn off the server and wait three to five minutes to let the server cool before removing the server cover.
7. Gently press the microprocessor retainer as shown to open it. Ensure that the small handles and the microprocessor retainer are in the fully open position. Note: Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. Figure 74. Opening the microprocessor retainer 8. Touch the static-protective package that contains the new microprocessor to any unpainted surface on the outside of the server.
10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator. The new microprocessor is in the correct orientation when this indicator faces the beveled corner 4 of the microprocessor socket.
12. Close the microprocessor retainer. Press down the small handle 1 first and then push the handle inward to secure it. Then, press down the small handle 2 and then push the handle inward to lock the retainer into position and secure the new microprocessor in the socket. Note: There are two marks on the microprocessor retainer. Ensure that you close the small handle first and then close the small handle marked with . Always follow the correct marked with sequence when you close the small handles.
• Ensure that the new microprocessor is the correct type your server supports. See “Features” on page 8. When two microprocessors are installed, both must have the same core voltage and core speed. • Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic. • Your microprocessor, socket, and socket cover might look slightly different from the illustrations in this topic. To replace the microprocessor, do the following: 1.
7. Gently press the microprocessor retainer as shown to open it. Ensure that the small handles and the microprocessor retainer are in the fully open position. Figure 80. Opening the microprocessor retainer 8. Touch only the edges of the microprocessor and carefully lift it straight up and out of the microprocessor socket. Place the old microprocessor on a static-protective surface. Notes: • Do not touch the gold contacts on the bottom of the microprocessor.
10. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor. Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor. Figure 82. Do not touch the pins 11. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket.
12. Close the microprocessor retainer. Press down the small handle 1 first and then push the handle inward to secure it. Then, press down the small handle 2 and then push the handle inward to lock the retainer into position and secure the new microprocessor in the socket. Note: There are two marks on the microprocessor retainer. Ensure that you close the small handle first and then close the small handle marked with . Always follow the correct marked with sequence when you close the small handles.
DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Depending on the model, your server might look slightly different from the illustrations in this topic.
• If you are replacing an optical drive, disconnect the signal cable and the power cable from the rear of the optical drive. Press the rear of the retaining bracket 1 in the direction as shown and push the optical drive from the rear until it is projected from the front of the chassis. Then, hold the optical drive from the front and completely slide it out of the chassis. Figure 85. Removing the optical drive for server models with 3.5-inch hard disk drives Figure 86.
7. Remove the retaining bracket from the old optical drive or the dummy optical drive tray. Then, install it on the side of the new optical drive. Figure 87. Installing the optical drive retaining bracket Chapter 6.
8. Slide the new optical drive with the retaining bracket into the drive bay from the front until it snaps into position. Figure 88. Installing the optical drive for server models with 3.5-inch hard disk drives Figure 89. Installing the optical drive for server models with 2.
9. Connect the signal cable 1 and the power cable 2 to the rear of the new optical drive. Figure 90. Connecting cables to the rear of the optical drive 10. If you are instructed to return the old optical drive, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 153.
• For hard disk drives with different capacities, install the hard disk drives following the order of the hard disk drive bays as well as the order from the lowest capacity to the highest capacity. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Depending on the model, your server might look slightly different from the illustrations in this topic.
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Figure 92. Opening the handle of a 2.5-inch hot-swap hard disk drive or dummy tray 2. Pull the handle and carefully slide the hot-swap hard disk drive or the dummy tray out of the front of the chassis. Figure 93. Removing the 3.5-inch hot-swap hard disk drive or dummy tray Chapter 6.
Figure 94. Removing the 2.5-inch hot-swap hard disk drive or dummy tray 3. Touch the static-protective package that contains the new hot-swap hard disk drive to any unpainted surface on the outside of the server. Then, take the new hot-swap hard disk drive out of the package. Note: Do not touch the circuit board on the hard disk drive. 4. Slide the new hot-swap hard disk drive into the drive bay from the front until it snaps into position and then completely close the handle. Figure 95. Installing the 3.
Figure 96. Installing the 2.5-inch hot-swap hard disk drive 5. Check the hot-swap hard disk drive status LEDs to ensure that the hard disk drive is operating correctly. You might have to restart the server for the newly installed hard disk drive to be recognized. See “Hot-swap hard disk drive status LEDs” on page 32. If the hard disk drive is faulty, you need to reinstall or replace it until it is operating correctly. 6.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • This topic applies only to server models that support 3.5-inch hot-swap hard disk drives. • To clearly show the backplane, the system fans are omitted from the illustrations in this topic. To replace the backplane for 3.5-inch hard disk drives, do the following: 1. Remove all media from the drives and turn off all attached devices and the server.
8. Carefully lift the backplane straight up a little bit so that the small hooks 1 on the chassis are aligned with the corresponding holes in the backplane. Then, slowly and carefully move the backplane to the rear of the chassis until the hooks 1 pass through the holes in the backplane and then completely remove the backplane out of the chassis. Figure 98. Removing the backplane for 3.5-inch hard disk drives 9.
11. Press the buttons 1 to put the latches on the chassis to the closed position so that the latches secure the new backplane in place. Figure 100. Securing the backplane for 3.5-inch hard disk drives 12. Reinstall all the hot-swap hard disk drives and dummy trays (if any) in the hard disk drive bays. See “Installing or replacing a hot-swap hard disk drive” on page 127. 13. Refer to your note to connect the cables to the new backplane. 14.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 71. 4.
9. Note the orientation of the new backplane. Carefully press the new backplane straight down into the chassis so that it is secured in place by the tabs 1 on the chassis and the three screw holes in the new backplane are aligned with the corresponding holes in the chassis. Then, install the screws to secure the new backplane in place. Figure 102. Installing the backplane for 2.5-inch hard disk drives 10. Reinstall all the hot-swap hard disk drives and dummy trays (if any) in the hard disk drive cage.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 71. 4.
11. Position the new riser card assembly 1 on the chassis and align it with the riser card assembly 1 slot on the system board and align the rear of it with the corresponding rail guides in the rear of the chassis. Then, carefully press the new riser card assembly 1 straight down into the chassis until it is fully seated. Note: If there is any PCI Express card installed on the riser card assembly 1, carefully fit the PCI Express card into the chassis and properly route any cables from the card. Figure 104.
2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 71. 4. Locate the riser card assembly 2. See “Server components” on page 29. 5. Grasp the riser card assembly 2 by its edges and carefully lift it straight up and off the chassis.
10. Position the new riser card assembly 2 on the chassis and align it with the riser card assembly 2 slot on the system board and align the rear of it with the corresponding rail guides in the rear of the chassis. Then, carefully press the new riser card assembly 2 straight down into the chassis until it is fully seated. Note: If there is any PCI Express card installed on the riser card assembly 2, carefully fit the PCI Express card into the chassis and properly route any cables from the card. Figure 106.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • The RAID card is extremely sensitive to ESD. Ensure that you read and understand “Handling static-sensitive devices” on page 70 first and carefully perform the operation. • Depending on the specific type, the RAID card might look different from the illustrations in this topic.
9. Note the dotted lines in the following illustration to properly position the new RAID card near the longer PCI Express card slot on the riser card assembly 1. Then, carefully press the new RAID card straight into the slot until it is securely seated and its bracket also is secured by the riser card assembly 1. Figure 108. Installing the RAID card 10. If you have removed the expander card, connect two mini-SAS to mini-SAS signal cables to the RAID card first and then reinstall the expander card.
Notes: • The front panel board is extremely sensitive to ESD. Ensure that you read and understand “Handling static-sensitive devices” on page 70 first and carefully perform the operation. • Depending on the model, your server might look slightly different from the illustrations in this topic. Replacing the front panel board for server models with 3.
8. Carefully position the new front panel board on the chassis so that the front controls, connectors, and LEDs are through the corresponding holes in the front bezel and the two screw holes in the new front panel board are aligned with the corresponding mounting studs on the chassis. Then, install the screws to secure the front panel board in place. Figure 110. Installing the front panel board for server models with 3.5-inch hard disk drives 9.
8. Disconnect the front panel cable and the front panel USB cable from the rear of the front panel board. 9. Remove the two screws that secure the front panel board and then carefully remove the front panel board from the left cage. Figure 111. Removing the front panel board from the left cage of server models with 2.5-inch hard disk drives 10. Touch the static-protective package that contains the new front panel board to any unpainted surface on the outside of the server.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 153. Replacing the diagnostic module This topic provides instructions on how to replace the diagnostic module. For detailed information about the diagnostic module, see “Diagnostic module” on page 21. This topic contains the following items: • Replacing the diagnostic module for server models with 3.
6. Press the release tab 1 in the direction as shown and then push the diagnostic module out of the front of the chassis. Figure 113. Removing the diagnostic module for server models with 3.5-inch hard disk drives 7. Touch the static-protective package that contains the new diagnostic module to any unpainted surface on the outside of the server. Then, take the new diagnostic module out of the package. 8. Slide the new diagnostic module into the chassis from the front until it snaps into position.
10. If you are instructed to return the old diagnostic module, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 153. Replacing the diagnostic module for server models with 2.
12. Slide the new diagnostic module into the cage from the front until it snaps into position. Figure 116. Installing the diagnostic module into the left cage of server models with 2.5-inch hard disk drives 13. Connect the diagnostic module cable to the rear of the new diagnostic module. 14. Reinstall the front panel board. See “Replacing the front panel board” on page 142. 15. Reinstall the left cage and then reconnect all cables. See “Removing and reinstalling the left cage” on page 78. 16.
To replace a system fan, do the following: 1. Remove the server cover. See “Removing the server cover” on page 71. Note: The system fans are hot-swap and you can replace a failing system fan without turning off the server. 2. Do the following to locate the failing system fan: • If your server comes with an Intelligent Diagnostics Module Premium, you can view the system fan error LEDs on the panel of the module to locate the failing system fan. See “Diagnostic module” on page 21.
5. Position the new system fan above the place for the removed failing system fan so that the system fan connector on the bottom of the new system fan is facing the rear of the chassis. Then, press the new system fan straight down until it is seated into place. Figure 118. Installing the system fan 6. If you are instructed to return the old system fan, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
• Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin cell batteries may contain perchlorate. Perchlorate Material - special handling may apply, Seehttp://www.dtsc.ca.
6. Install a new system board battery. Figure 120. Installing the system board battery 7. If you have lifted up the riser card assembly 1, reinstall it into the chassis. See “Replacing the riser card assembly 1” on page 136. 8. Dispose of the old system board battery as required by local ordinances or regulations. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 153.
2. Ensure that all internal cables are connected and routed correctly and secured by any cable clips or ties in the server. Keep cables clear of the hinges and sides of the chassis to avoid interference with reinstalling the cooling shroud and the server cover. The following illustration shows an example of the cable routing in the chassis with two backplanes for 16 2.5-inch hard disk drives. • Route the signal cables 1 through the left inner side of the chassis.
5. Ensure that the cover latch is in the open position. Place the server cover above the chassis so that the cover latch is aligned with the cover latch slot in the chassis. Then, lower the server cover onto the chassis until the cover latch is inserted into its slot and both sides of the server cover engage the guides on both sides of the chassis. Figure 122. Installing the server cover 6.
Attention: To avoid component damage, connect the power cord(s) last. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives. Updating the server configuration When you turn on the server for the first time after you install, remove, or replace a device, you might need to update the server configuration. Some optional devices have device drivers that you must install.
Chapter 7. Troubleshooting and diagnostics This chapter provides information about basic troubleshooting and diagnostic methods to help you solve problems that might occur in the server. If you cannot diagnose and correct a problem by using the information in this chapter, see Chapter 8 “Getting information, help, and service” on page 163 for additional troubleshooting resources.
Using a diagnostic program The following diagnostic programs are available for you to diagnose server problems: • ThinkServer Diagnostic Tool • ThinkServer System Profile Collection Tool To use a diagnostic program, do the following: 1. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to locate a diagnostic program. 2. Download and unzip the diagnostic program package to get the diagnostic program package folder. 3. Open the diagnostic program package folder and run the QTW.
Action Symptom The ThinkServer EasyStartup DVD does not start. 1. Ensure that the server supports the ThinkServer EasyStartup program and has a bootable DVD drive installed or a bootable external DVD drive attached. 2. Ensure that you have set the optical drive with the ThinkServer EasyStartup DVD installed as the first startup device. See “Selecting a startup device” on page 58. 3. Verify if the optical drive or the disc has problems. See “Optical drive problems” on page 159.
Action Symptom 4. Replace the signal cable for the optical drive. 5. Replace the power cable for the optical drive. 6. Replace the power cable for the backplane. 7. Replace the optical drive. 8. Replace the backplane. 9. (Trained service technician only) Replace the system board. A disc is not working correctly. 1. Ensure that the disc is in the optical drive with the shiny side facing down. 2. Ensure that the disc surface is clean and not scratched. 3. Check the disc or package for regional coding.
Action Symptom backplane without bowing or causing movement of the backplane. 6. Ensure that the cable connection is correct. See “Mini-SAS to mini-SAS signal cable connections” on page 38. 7. Reconnect the backplane power cable and repeat step 1 through step 4. 8. Reconnect the backplane signal cable and repeat step 1 through step 4. 9. If you suspect a problem with the backplane signal cable or the backplane: a. Replace the affected backplane signal cable. b. Replace the affected backplane.
Action Symptom 4. (Trained service technician only) Replace the system board. Keyboard, mouse, and USB device problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved. If none of these actions solve the problem, see “Troubleshooting procedure” on page 157 for the subsequent steps you should check after using the information in this topic. Action Symptom All or some keys on the keyboard do not work. 1.
Chapter 8. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo and where to go for additional information about Lenovo and Lenovo products. Information resources You can use the information in this topic to access useful resources relating to your needs when using the product.
• Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions Help and service This topic contains information about obtaining help and service. Before you call Before you call, do the following to try to solve the problem by yourself: • Check all cables to ensure that they are connected. • Check the power switches to ensure that the system and optional devices are turned on.
For the warranty type and duration for your product, refer to the Warranty and Support Information on the documentation DVD that comes with you server. You must retain your proof of purchase to obtain warranty service. For warranty service, consult the worldwide Lenovo Support telephone list. Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available on the Web site at http://www.lenovo.com/support/phone.
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Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks Lenovo, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, or both. Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Internet Explorer, Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies. Linux is a registered trademark of Linus Torvalds. Other company, product, or service names may be trademarks or service marks of others.
Battery return program This product may contain a lithium or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/recycling or contact your local waste disposal facility.
Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate Particulate contamination Attention: Airborne particulates (including metal flakes or particles) and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server that is described in this document.
within each geography. This label is applied to various products to indicate that the product is not to be thrown away, but rather put in the established collection systems for reclaiming these end of life products.
United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to public telecommunication systems in the United Kingdom. European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A. Nach der EN 55022: „Dies ist eine Einrichtung der Klasse A.
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Index A about RAID 64 Advanced menu Setup Utility program 54 advanced SATA or SAS hardware RAID configuring 66 ambient temperature limit LED 21, 24 B backplane for 2.5-inch hard disk drives replacing 134 Backplane for 2.5-inch hard disk drives locations 37 backplane for 3.
front view of the server locations 16 TR 500 Key 92 TR 700 Battery 95 Intelligent Diagnostics Module locations 21 Intelligent Diagnostics Module Premium locations 22 interface Setup Utility program 54 internal drives features 8 G gaseous contamination 170 German gloss statement 171 getting help 163 getting information 163 getting service 163 guidelines 69 L H hardware installing 69 removing 69 replacing 69 heat sink installing 112 replacing 112 help, getting 163 hot-swap hard disk drive installing 127 r
features 8 installing 114 replacing 118 microprocessor status LED 22, 24 N NIC status LED 20 O optical drive installing 122 replacing 122 option completing the replacement 153 P particulate contamination 170 parts replacement, completing 153 password considerations 57 setting, changing, deleting 57 Setup Utility program 57 power status LED 19 power supply features 8 power supply error LED 21, 24 precautions guidelines 69 R rack handles reinstalling 74 removing 74 RAID configuring 64 introduction 64 RAI
service, getting 163 setting, changing, deleting password 57 Setup Utility program Ethernet connector 0 59 exiting 59 interface 54 password 57 starting 53 TPM 58 using 53 software 12 specifications 12 starting Setup Utility program 53 ThinkServer EasyStartup program 62 startup device selecting 58 Setup Utility program 58 static-sensitive devices guidelines 70 static-sensitive devices, handling 70 system board 41 LED 49 system board battery replacing 151 system board components locations 41 system board jump
features 9 viewing information Setup Utility program 53 W Web site compatible options 81 working inside the server with the power on guidelines 71 © Copyright Lenovo 2012, 2013 179
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