Lenovo 3000 User Guide Machine Types 7812, 7813, 7814, 7815, 7816, 7817, 7818, 7819, 9680, 9681, 9682, 9683, 9684, 9685, 9686, 9687, 9688, 9689, 9690, 9691
Lenovo 3000
Note Before using this information and the product it supports, be sure to read the Safety and Warranty Guide that came with this product and Appendix B, “Notices,” on page 53. Second Edition (July 2007) © Copyright Lenovo 2005, 2007. Portions © Copyright International Business Machines Corporation 2005. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.
Contents Introduction . . . . . . . . . . . . . v Chapter 7. Troubleshooting and diagnostics . . . . . . . . . . . . . 27 Chapter 1. Important safety information Basic troubleshooting . . Diagnostic programs . . PC-Doctor for Windows PC-Doctor for DOS . . PC-Doctor for Windows Cleaning the mouse . . Optical mouse . . . Non-optical mouse . . 1 Chapter 2. Arranging your workspace . . 3 Comfort . . . . . . . . . Glare and lighting . . . . . Air circulation . . . . . . .
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Introduction This User Guide contains the following information: v Chapter 1, “Important safety information,” on page 1 provides information about where to find safety information for this product. v Chapter 2, “Arranging your workspace,” on page 3 provides information about setting up your computer for comfort and the impact of light sources, air circulation, and electrical outlets.
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Chapter 1. Important safety information CAUTION: Before using this manual, it is important that you read and understand all the related safety information for this product. Refer to the Safety and Warranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury and or damage to your product.
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Chapter 2. Arranging your workspace To get the most from your computer, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets can also affect the way you arrange your workspace. Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter placed over the screen might be helpful. However, these filters might affect the clarity of the image on the screen; try them only after you have exhausted other methods of reducing glare. Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner. Air circulation Your computer and monitor produce heat.
Chapter 3. Setting up your computer Read and understand the Safety and Warranty Guide before you set up your computer. Reading and understanding the safety information reduces the risk of personal injury and or damage to your product. Set up your computer in the best possible work area that suits your needs and habits. For more information, see Chapter 2, “Arranging your workspace,” on page 3.
4. Carefully, position the computer with the air vents facing upward so that the computer sits on the vertical stand. Connecting your computer Use the following information when connecting your computer. Look for the small connector icons on the back of your computer. Important Setting the voltage-selection switch incorrectly can cause permanent damage to the computer.
115 v If the voltage supply range in your local country or region is 200–240 V ac, set the switch to 230 V. 2. Connect the keyboard cable to the appropriate keyboard connector, either the standard keyboard connector 1 or the Universal Serial Bus (USB) connector 2 . 3. Connect the mouse cable to the appropriate keyboard connector, either the standard mouse connector 1 or the USB connector 2 . Chapter 3.
4. Connect the monitor cable to the monitor connector on the computer. v If you have a Video Graphics Array (VGA) Standard monitor, connect the cable to the connector as shown. Note: If your model has two monitor connectors, be sure to use the connector on the graphics adapter. v If you have a digital video interface (DVI) monitor, your computer must have an adapter installed that supports the DVI monitor. Connect the cable to the connector as shown. 5.
6. If you have audio devices, attach them using the following instructions. For more information about speakers, see steps 7 and 8. 1 Audio line-in 2 Audio line-out 3 Microphone 4 Headphone This connector receives audio signals from an external audio device, such as a stereo system. This connector sends audio signals from the computer to external devices, such as powered stereo speakers.
9. Connect any additional devices that you have. Your computer might not have all connectors that are shown. 1394 1394 1 USB 2 Serial 3 S-video 4 Parallel 5 Ethernet 6 MIDI/joystick 7 IEEE 1394 Use this connector to attach a device that requires a USB connection, such as a keyboard, mouse, scanner, printer, or personal digital assistant (PDA). Use this connector to attach an external modem, serial printer, or other device that uses a 9-pin serial connector.
Turning on computer power Turn on the monitor and other external devices first, and then turn on the computer. When the power-on self-test (POST) is finished, the logo window closes. If your computer has preinstalled software, the software installation program starts. If you experience any problems during startup, see Chapter 7, “Troubleshooting and diagnostics,” on page 27. For additional help, refer to Chapter 9, “Getting information, help, and service,” on page 41.
Updating your operating system Microsoft makes updates available for various operating systems through the Microsoft Windows Update Web site. The Web site automatically determines what Windows updates are available for your specific computer and lists those updates only. Updates could include security fixes, new versions of Windows components (such as media player), fixes to other portions of the Windows operating system, or enhancements.
Features This section provides an overview of the computer features and preinstalled software. System information The following information covers a variety of models. For information for your specific model, use the Setup Utility. See Chapter 5, “Using the Setup Utility,” on page 21.
v 10/100/1000 Mbps integrated Ethernet controller (some models) v Peripheral Component Interconnect (PCI) V.
v v v v v v v User and administrator passwords for BIOS access Support for the addition of an integrated cable lock (Kensington lock) Startup sequence control Startup without diskette drive, keyboard, or mouse Unattended start mode Diskette and hard disk I/O control Serial and parallel port I/O control v Security profile by device Preinstalled software Your computer might come with preinstalled software.
Specifications This section lists the physical specifications for machine types 7816, 7817, 7818, 7819, 9686, 9687, 9688, 9689, 9690, and 9691. Dimensions Height: 410 mm (16.14 in.) Width: 175 mm (6.9 in.) Depth: 424 mm (16.7 in.) Weight Minimum configuration: 8.17 kg (18 lb) Maximum configuration: 10.21 kg (22.5 lb) Environment Air temperature: Operating at 0 - 3000 ft (914.4 m): 10° to 35°C (50° to 95°F) Operating at 3000 ft - 7000 ft (2134 m): 10° to 32°C (50° to 89.
This section lists the physical specifications for machine types 7812, 7813, 7814, 7815, 9680, 9681, 9682, 9683, 9684, and 9685. Dimensions Width: 331 mm (13.03 in.) Height: 105 mm (4.13 in.) Depth: 405 mm (15.94 in.) Weight Minimum configuration as shipped: 8.2 kg (18 lbs) Maximum configuration: 10.4 kg (23 lbs) Environment Air temperature: Operating at 0 - 3000 ft (914.4 m): 10° to 35°C (50° to 95°F) Operating at 3000 ft - 7000 ft (2134 m): 10° to 32°C (50° to 89.
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Chapter 4. Software overview The computer is manufactured with a preloaded operating system and several preloaded applications. The operating systems available are: v Windows Vista v Windows XP Software provided with your Windows operating system This section describes the Windows applications included with this product. Software provided by Lenovo The following software applications are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer.
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Chapter 5. Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. If your computer is already on when you start this procedure, shut down the operating system and turn off the computer. 2.
v v v v v v v Contain at least one alphabetic character, one numeric character, and one symbol Contain at least one of the following symbols: , .
3. Select Security Profile by Device. 4. Select the desired devices and settings and press Enter. 5. Return to the Setup Utility program menu and select Exit and then Save Settings or Save and exit the Setup Utility. Note: If you do not want to save the settings, select Exit the Setup Utility without saving.
Advanced settings On some computer models the Advanced settings menu includes a setting to Enable/Disable HyperThreading. This feature works only with HyperThreading-aware operating systems, such as Microsoft Windows XP. The default setting for HyperThreading is Enabled. However, if you select Set Defaults and are using an operating system other than Windows XP, your computer performance might be degraded.
Chapter 6. Updating system programs This chapter contains information about updating POST/BIOS and how to recover from a POST/BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. They include the power-on self-test (POST), the basic input/output system (BIOS) code, and the Setup Utility program. POST is a set of tests and procedures that is performed each time you turn on your computer.
7. Follow the instructions on the screen to complete the update. Updating (flashing) BIOS from your operating system Note: Due to the constant improvements made to the Web site, Web page content (including the links referenced in the following procedure) is subject to change. 1. From your browser, type http://www.lenovo.com/support in the address field and press Enter. 2. Locate the Downloadable files for your machine type as follows: a. Under Use Quick path, type your machine type and click Go. b.
Chapter 7. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 9, “Getting information, help, and service,” on page 41 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problem. Symptom Action The computer does not start when you press the power button.
Symptom Action The USB Keyboard does not work. Verify that: v The computer is turned on. v The keyboard is securely connected to a USB connector on the front or rear of the computer. v No keys are stuck. If you cannot correct the problem, have the computer serviced. Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers. The mouse does not work. The computer does not respond to the mouse.
display. You will need to have all problem-related log files available when you speak to a Lenovo technical support representative. PC-Doctor for Windows PC-Doctor for Windows is a diagnostic program that works through the Windows operating system. This diagnostic program enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information.
4. When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens. Note: For some models, press the Esc key to enter Rescue and Recovery. 5. From the Rescue and Recovery workspace, select Create diagnostic disks. 6. Follow the instructions on the screen. 7. When prompted, insert a blank, formatted diskette into the diskette drive and continue to follow the instructions on the screen. 8. When the operation is complete, remove the diskette and click Quit. 9.
PC-Doctor for Windows PE Depending upon your machine type and model, you either have PC-Doctor for DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace. Use PC-Doctor for Windows PE, if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem.
Note: The following illustration might be slightly different from your mouse. 1 2 3 4 Retainer ring Ball Plastic rollers Ball cage To clean a mouse with a ball, follow the instructions below: 1. Turn off your computer. 2. Disconnect the mouse cable from the computer. 3. Turn the mouse upside down. Twist the retainer ring 1 to the unlocked position to remove the ball. 4.
Chapter 8. Recovering software This chapter will help you become familiar with recovery solutions provided by Lenovo.
v Windows Vista: Use Product Recovery discs to restore your computer to the original factory contents only. When using Product Recovery discs on Windows XP, you are given the option to enter the Rescue and Recovery workspace and choose from a variety of recovery operations. When using Product Recovery discs on Windows Vista, you are prompted to insert your Product Recovery discs and are guided through the process of restoring from original factory contents only.
v v v v On a second hard disk installed in your computer On an externally attached USB hard disk On a network drive On recordable CDs or DVDs (a recordable CD or DVD drive is required for this option) After you have backed up your hard disk, you can restore the complete contents of the hard disk, restore selected files only, or restore only the Windows operating system and applications. To perform a backup operation using the Rescue and Recovery program, do the following: 1.
same state as it was when originally shipped from the factory. If you have multiple partitions on your hard disk, you have the option to restore the factory contents to the C: partition and leave the other partitions intact. Because the Rescue and Recovery workspace operates independently from the Windows operating system, you can restore the factory contents even if you cannot start the Windows operating system. Notes: 1.
Creating and using rescue media Rescue media such as a CD or USB hard disk drive enables you to recover from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk. Note: The recovery operations you can perform using rescue media vary depending on the operating system. The rescue disc can be started in any type of CD or DVD. Rescue media also contains a PC-Doctor diagnostics program, which enables you to run diagnostics from the rescue media.
2. Using an Internet browser, go to the following Web address: http://www.lenovo.com/think/support/site.wss/document.do?lndocid=MIGR-54483 3. Insert a diskette into diskette drive A. Information on the diskette will be erased and the diskette will be formatted appropriately. 4. Double-click on the appropriate file name. The diskette is created. 5. Take out the diskette and label it Recovery Repair diskette. To 1. 2. 3.
v If the device subfolder contains a file with an .INF extension, you can use the Add New Hardware program (located in the Windows Control Panel) to reinstall the device driver. Not all device drivers can be reinstalled using this program. In the Add New Hardware program, when prompted for the device driver that you want to install, click Have Disk and Browse. Then select the appropriate device driver file from the device subfolder. v In the device subfolder, look for a SETUP.EXE file. Double-click SETUP.
Recovery CDs, you might not have the rescue device, CD drive, DVD drive, or USB hard disk drive defined as a startup device in the BIOS startup sequence. For more information, see “Setting a rescue device in the startup sequence” on page 39.
Chapter 9. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo. Information resources This section describes how to access useful resources relating to your computing needs. Online Books folder The Online Books folder provides publications to help you set up and use your computer. The Online Books folder is preinstalled on your computer and requires no Internet access to view the publications.
To access the Lenovo Care Productivity Center program, open the Start menu from the Windows desktop, select All Programs, select Lenovo Care, and click Productivity Center. Access Help The Access Help online help system provides information about getting started, doing basic tasks, customizing settings for your personal preference, protecting data, expanding and upgrading, and troubleshooting.
Using the documentation and diagnostic programs If you experience a problem with your computer, see Chapter 7, “Troubleshooting and diagnostics,” on page 27. For information on additional resources to help you troubleshoot your computer problem, see “Information resources” on page 41. If you suspect a software problem, see the documentation, including README files and online help, that comes with the operating system or application program.
v v v v Serial numbers of your hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information Using other services If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
Appendix A. Manual modem commands The following section lists commands for manually programming your modem. Commands are accepted by the modem while it is in Command Mode. Your modem is automatically in Command Mode until you dial a number and establish a connection. Commands can be sent to your modem from a PC running communication software or any other terminal devices. All commands sent to the modem must begin with AT and end with ENTER.
Command Function H1 Force modem off-hook (make busy) Note: H1 command is not supported for Italy I_ L_ M_ I0 Display product-identification code I1 Factory ROM checksum test I2 Internal memory test I3 Firmware ID I4 Reserved ID L0 Low speaker volume L1 Low speaker volume L2 Medium speaker volume L3 High speaker volume M0 Internal speaker off M1 Internal speaker on until carrier detected M2 Internal speaker always on M3 Internal speaker on until carrier detected and off while d
Extended AT commands Command Function &C0 Force Carrier Detect Signal High (ON) &C1 Turn on CD when remote carrier is present &D0 Modem ignores the DTR signal &D1 Modem returns to Command Mode after DTR toggle &D2 Modem hangs up, returns to the Command Mode after DTR toggle &D3 Resets modem after DTR toggle &F_ &F Recall factory default configuration &G_ &G0 Guard tone disabled &G1 Guard tone disabled &G2 1800 Hz guard tone &K0 Disable flow control &K3 Enable RTS/CTS hardware flow
Command Function &W_ %E_ &V1 Display Last Connection Statistics &W0 Stores the active profile as Profile 0 &W1 Stores the active profile as Profile 1 %E0 Disable auto-retrain %E1 Enable auto-retrain +MS? Displays the current Select Modulation settings +MS=? Displays a list of supported Select Modulation options +MS=a,b,c,e,f Select modulation where: a=0, 1, 2, 3, 9, 10, 11, 12, 56, 64, 69; b=0-1; c=300-56000; d=30056000; e=0-1; and f=0-1. A, b, c, d, e, f default=12, 1, 300, 56000, 0, 0.
Fax Class 1 commands +FAE=n Data/Fax Auto Answer +FCLASS=n Service Class +FRH=n Receive data with HDLC framing +FRM=n Receive data +FRS=n Receive silence +FTH=n Transmit data with HDLC framing +FTM=n Transmit data +FTS=n Stop transmission and wait Fax Class 2 commands +FCLASS=n Services class. +FAA=n Adaptive answer. +FAXERR Fax error value. +FBOR Phase C data bit order. +FBUF? Buffer size (read only). +FCFR Indicate confirmation to receive. +FCLASS= Service class.
+FPHCTO Phase C time out. +FPOLL Indicates polling request. +FPTS: Page transfer status. +FPTS= Page transfer status. +FREV? Identify revision. +FSPT Enable polling. +FTSI: Report the transmit station ID.
Attention Switzerland User: If your Swisscom phone line does not have Taxsignal switched OFF, modem function may be impaired. The impairment may be resolved by a filter with the following specifications: Telekom PTT SCR-BE Taximpulssperrfilter-12kHz PTT Art. 444.112.7 Bakom 93.0291.Z.N Appendix A.
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Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. Television output notice The following notice applies to models that have the factory-installed television-output feature.
Index A access help 42 administration, password 22 advanced settings 24 antivirus software, updating 12 arranging workspace 3 AT commands basic 45 extended 47 audio subsystem 13 diagnostic (continued) PC-Doctor for Windows PE 28, 31 programs 28 Rescue and Recovery workspace 30, 31 running diskettes 30 running, CD image 30 diagnostics 27 diagnostics programs, using 43 disc, creating product recovery 33 diskette, creating and using a recovery repair 37 documentation, using 43 B E backup and recovery opera
R internal drives 13 introduction v L Lenovo Care productivity center Lenovo web site 42 lighting, glare 3 41 M manual modem commands 45 media, creating and using rescue 37 MNP/V.42/V.42bis/V.44, commands 48 modem commands basic AT 45 Extended AT 47 fax class 1 49 fax class 2 49 manual 45 MNP/V.42/V.42bis/V.
U updating (flashing) BIOS 25 antivirus software 12 operating system 12 system programs 25 updating (flashing) BIOS 26 user, password 22 using diagnostic programs 43 documentation 43 other services 44 passwords 21 recovery repair diskette, creating and using rescue media, creating and 37 Setup Utility 21 utility program, starting 21 37 V video subsystem 13 viewing and changing settings voice, commands 50 21 W warranty information 42 web site, Lenovo 42 workspace, arranging 3 workspace, backup and recove
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Part Number: 43C3103 Printed in USA (1P) P/N: 43C3103
