ThinkServer RD330 User Guide Machine Types: 3072, 3073, 3074, 4302, 4304, and 4305
Note: Before using the information and the product it supports, be sure to read and understand the following: • The Read Me First that comes with your product • “Safety information” on page iii • Appendix A “Notices” on page 163 First Edition (August 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Contents Safety information . . . . . . . . . . iii Chapter 1. General information . . . . . 1 Introduction . . . . . . . . . . . . . . . . . Server documentation . . . . . . . . . . . . . 1 2 Chapter 2. Server setup road map . . . 5 Chapter 3. Product overview . . . . . . 7 Server package . . . . . . . . . . . . . Features . . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . . Software . . . . . . . . . . . . . . . . ThinkServer EasyStartup . . . . . . . .
Installing or removing the ThinkServer RAID 300 Upgrade Key for Advanced RAID . . . . Installing or removing the ThinkServer Management Module Premium . . . . . . Installing or removing the ThinkServer Trusted Platform Module . . . . . . . . . . . . Installing or replacing a hot-swap redundant power supply . . . . . . . . . . . . . Installing or replacing a heat sink. . . . . . Installing or replacing the microprocessor . . Installing or replacing a hot-swap hard disk drive . . . . . . . . . . . . . . . . .
Safety information Note: Before using the product, be sure to read and understand the multilingual safety instructions on the documentation DVD that comes with the product. Antes de usar o produto, leia e entenda as instruções de segurança multilíngues no DVD de documentação que o acompanha. Преди да използвате този продукт, задължително прочетете и вникнете в многоезичните инструкции за безопасност в DVD диска с документация, който се предоставя с продукта.
Przed skorzystaniem z produktu należy zapoznać się z wielojęzycznymi instrukcjami bezpieczeństwa znajdującymi się na płycie DVD z dokumentacją dostarczoną wraz z produktem. Antes de utilizar o produto, leia atentamente as instruções de segurança multilingues que constam no DVD de documentação fornecido com o produto. Înainte de a utiliza produsul, asiguraţi-vă că aţi citit şi înţeles instrucţiunile de siguranţă în mai multe limbi de pe DVD-ul cu documentaţie care însoţeşte produsul.
Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product. • When possible, use one hand only to connect or disconnect signal cables.
Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
Statement 6 CAUTION: If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to a power source that is easily accessible in case it needs to be disconnected. Statement 7 CAUTION: If the device has doors, ensure that you remove or secure the doors before moving or lifting the device to protect against personal injury. The doors will not support the weight of the device.
Statement 11 CAUTION: The following label indicates a potential heat hazard. Statement 12 DANGER Overloading a branch circuit is a potential fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch current ratings at the installation site. Statement 13 CAUTION: Ensure that the rack is secured properly to avoid tipping when the server unit is extended on the rails.
Statement 16 CAUTION: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel in a restricted-access location, as defined by your local electrical code and the latest edition of IEC 60950. • Connect the equipment to a reliably earthed safety extra low voltage (SELV) source. An SELV source is a secondary circuit that is designed so that normal and single fault conditions do not cause the voltages to exceed a safe level (60 V direct current).
Statement 20 CAUTION: A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace the battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations.
Chapter 1. General information This chapter provides some general information about your product. This chapter contains the following items: • “Introduction” on page 1 • “Server documentation” on page 2 Introduction This user guide for your Lenovo® ThinkServer® product contains information about the server features, specifications, component locations, configuration instructions, hardware replacement procedures, and basic troubleshooting and diagnostics.
Record information about your server in the following table. You will need the information if you ever need to have your server serviced. For where to find the product information label on the chassis, see “Machine type, model, and serial number label” on page 13.
Documentation DVD The documentation DVD, which comes with your server, contains various documents for your server in Portable Document Format (PDF) and HyperText Markup Language (HTML). The documentation DVD is not bootable. To view the documents on the DVD, you will need a computer with a Web browser and the Adobe Reader program, which is available for download at: http://www.adobe.com To start the documentation DVD, insert the DVD into the optical drive.
• MegaRAID SAS Software User Guide This document provides information about Redundant Array of Independent Disks (RAID) and how to use the utility programs to configure, monitor, and maintain your server RAID and related devices. This document is in English only. Note: Refer to this document for hardware RAID information if you have a required RAID card installed in the server. See “Installing or removing the RAID card” on page 85.
Chapter 2. Server setup road map This chapter provides a general road map to guide you through setting up your server. The server setup procedure varies depending on the configuration of the server when it was delivered. In some cases, the server is fully configured and you just need to connect the server to the network and an ac power source, and then you can turn on the server.
6 ThinkServer RD330 User Guide
Chapter 3. Product overview This chapter provides information about the server package, features, specifications, software programs, and component locations. This chapter contains the following items: • “Server package” on page 7 • “Features” on page 7 • “Specifications” on page 11 • “Software” on page 11 • “Locations” on page 13 Server package The server package includes the server, a rail kit, power cord(s), printed documentation, a documentation DVD, and software media.
Microprocessor One or two Intel® Xeon® quad-core, hexa-core, or octa-core microprocessors (internal cache size varies by model) For a list of the ThinkServer microprocessor options, go to: http://www.lenovo.com/thinkserver Memory Your server has 12 memory slots. For more information, see “Memory module installation rules” on page 75.
Video subsystem An integrated graphics controller in the ThinkServer Management Module (TMM), which also is known as the Baseboard Management Controller (BMC) chip, on the system board to support VGA connectors for connecting video devices Ethernet connectivity Three RJ-45 Ethernet connectors on the rear panel with 10 megabits per second (Mbps), 100 Mbps, or 1000 Mbps network connectivity.
helps lower the overall costs of server management. You can find more information about IPMI 2.0 from the Web site of Intel. The TMM also supports some non-IPMI features, such as the Dynamic Host Configuration Protocol (DHCP) and the Platform Environment Control Interface (PECI), to provide more system management functions. For more information, refer to the ThinkServer Management Module User Guide, which is available for download at: http://www.lenovo.
Specifications This topic lists the physical specifications for your server. Dimensions Width: 436 mm ( 17.17 inches) without handles; 482.4 mm ( 18.99 inches) with handles Height: 43.6 mm (1.72 inches) Depth: 720.6 mm (28.37 inches) without handles; 734 mm (28.90 inches) with handles Weight The product weight varies depending on different system configurations. Range of product weight without package: 12 kg (26.46 lb) to 17 kg (37.48 lb) Range of product weight with package : 15 kg (33.
ThinkServer EasyUpdate Firmware Updater The ThinkServer EasyUpdate Firmware Updater program (hereinafter referred to as the Firmware Updater program) enables you to maintain your server firmware up-to-date and helps you avoid unnecessary server outages. The Firmware Updater program is provided on the Lenovo Support Web site. For more information about downloading and using the Firmware Updater program, see “Updating the firmware” on page 64.
Lenovo provides a trial version of the ThinkServer Smart Grid Technology program with a free 90-day subscription. After 90 days, you must renew the license to continue using the program. You can purchase the license from Lenovo to activate the ThinkServer Smart Grid Technology program and expand the management capability of the program when the free trial ends. To download the ThinkServer Smart Grid Technology program, go to http://www.lenovo.com/drivers and follow the instructions on the Web page.
MT-M XXXX- XXX S/N XXXXXXX U PS m Me U CP ID Figure 3. Label on server models with 2.5-inch hard disk drives Front view of the server This topic provides information to help you locate the parts on the front of the server. The front view of the server varies by model. The illustrations in this topic show the server front views based on the supported hard disk drives: • Front view of server models with 3.5-inch hard disk drives • Front view of server models with 2.
1 Front panel For detailed information about the controls, connectors, and status LEDs on the front panel, see “Front panel” on page 17. 2 Intelligent Diagnostics Module For more information, see “Intelligent Diagnostics Module” on page 19. 3 Pull-out information card The machine type, model, and serial number label of the server is attached on the pull-out information card. See “Machine type, model, and serial number label” on page 13.
Front view of server models with 2.5-inch hard disk drives The following illustration shows the front view of server models with 2.5-inch hard disk drives. ID PSU Mem CPU 6 Figure 6. Front view of server models with 2.5-inch hard disk drives 1 Front panel 5 2.
5 2.5-inch hard disk drive area The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied. The number of the installed hard disk drives in your server varies by model. The vacant hard disk drive bays are occupied by dummy hard disk drive trays. The hard disk drive bay numbers are marked on the top edge of the front bezel. 0 1 2 3 4 5 0 1 2 3 4 5 Figure 7. 2.
1 Power switch with power status LED You can press the power switch to turn on the server when you finish setting up the server. You also can hold the power switch for several seconds to turn off the server if you cannot turn it off from the operating system. See Chapter 4 “Turning on and turning off the server” on page 43. The power status LED helps you to determine the current power status. 2 Power status LED Color Description On Green The server is on. Off None The server is off.
6 Front USB connector 1 7 Front USB connector 2 Used to attach a USB-compatible device, such as a USB keyboard, mouse, scanner, or printer. If you have more than six USB devices, you can purchase a USB hub, which you can use to connect additional USB devices. 8 Front VGA DB-15 connector Used to attach a VGA-compatible video device, such as a VGA monitor.
2 Ambient temperature limit LED When this LED is lit in amber, it indicates that the ambient temperature is below 7°C (44.6°F) or over 40°C (104°F), which is not proper for server operation. 3 System fan error LED When the system fan error LED is lit in amber, it indicates that one or more system fans are operating slowly or have failed. To identify the failing system fan(s), check the status LEDs on the system board. See “System board LEDs” on page 39.
On each hot-swap redundant power supply, there is a status LED near the power cord connector. When the LED is lit in green, it indicates that the hot-swap redundant power supply is working correctly. When the LED is lit in amber, it indicates that the hot-swap redundant power supply is likely to fail or has failed. 3 Low-profile PCI Express card slot It is recommended to attach a RAID card to the low-profile PCI Express card slot.
6 USB connectors (4) Used to attach a USB-compatible device, such as a USB keyboard, mouse, scanner, or printer. If you have more than six USB devices, you can purchase a USB hub, which you can use to connect additional USB devices. 7 VGA DB-15 connector Used to attach a VGA-compatible video device, such as a VGA monitor. 10 Serial port Used to attach a device that uses a 9-pin serial port.
Components of server models with 3.5-inch hot-swap hard disk drives ID PSU Mem CPU Figure 12. Components of server models with 3.5-inch hot-swap hard disk drives 1 Cooling shroud 11 Pull-out information card 2 Riser card assembly 1 12 3.
Components of server models with 2.5-inch hot-swap hard disk drives ID CPU Mem PSU Figure 13. Components of server models with 2.5-inch hot-swap hard disk drives 1 Cooling shroud 11 Pull-out information card 2 Riser card assembly 1 12 Front panel 3 PCI Express card (available in some models) 13 Left rack handle 4 Riser card assembly 2 14 System fans 5 One or two hot-swap redundant power supplies 15 CPU2 DIMMs (vary by model) 6 Backplane for 2.
Hot-swap hard disk drive status LEDs Each hot-swap hard disk drive has two status LEDs on the front. Figure 14. Hot-swap hard disk drive status LEDs 1 Hard disk drive activity LED 2 Hard disk drive RAID status LED Description Off Off The hard disk drive has failed or is not present. On, green Off The hard disk drive is present but not in use. Blinking, green Off The hard disk drive is active and data is being transferred.
ThinkServer RAID 500 Adapter (also known as ThinkServer 9240-8i RAID 0/1 Adapter) The following illustration shows the connectors on the ThinkServer RAID 500 Adapter. Figure 15. ThinkServer RAID 500 Adapter 1 Port 0 3 ThinkServer RAID 500 Upgrade Key for Advanced RAID connector 2 Port 1 1 Port 0 Used to connect a mini-SAS signal cable. See “Mini-SAS to mini-SAS signal cable connections” on page 29. 2 Port 1 Used to connect a mini-SAS signal cable.
ThinkServer RAID 700 Adapter (also known as ThinkServer 9260-8i SAS RAID Adapter) The following illustration shows the connectors on the ThinkServer RAID 700 Adapter. Figure 16. ThinkServer RAID 700 Adapter 1 Ports 7-4 3 ThinkServer RAID 700 Battery connector 2 Ports 3-0 1 Ports 7-4 Used to connect a mini-SAS signal cable. See “Mini-SAS to mini-SAS signal cable connections” on page 29. 2 Ports 3-0 Used to connect a mini-SAS signal cable. See “Mini-SAS to mini-SAS signal cable connections” on page 29.
The following illustrations show the connectors on the backplane for 3.5-inch hard disk drives. Figure 17. Front view of the backplane for 3.5-inch hard disk drives 1 Slot 0 for a 3.5-inch hard disk drive 3 Slot 2 for a 3.5-inch hard disk drive 2 Slot 1 for a 3.5-inch hard disk drive 4 Slot 3 for a 3.5-inch hard disk drive Figure 18. Rear view of the backplane for 3.
The following illustrations show the connectors on the backplane for 2.5-inch hard disk drives. Figure 19. Front view of the backplane for 2.5-inch hard disk drives 1 Slot 0 for a 2.5-inch hard disk drive 4 Slot 5 for a 2.5-inch hard disk drive 2 Slot 2 for a 2.5-inch hard disk drive 5 Slot 3 for a 2.5-inch hard disk drive 3 Slot 4 for a 2.5-inch hard disk drive 6 Slot 1 for a 2.5-inch hard disk drive Figure 20. Rear view of the backplane for 2.
• Connecting cables from the RAID card to the backplane Connecting cables from the system board to the backplane To connect cables from the system board to the backplane, do the following: 1. Use one mini-SAS to mini-SAS signal cable. Connect one connector of the mini-SAS signal cable to the SAS connector 0-3 on the system board. Then, connect the other connector of the mini-SAS signal cable to the mini-SAS ports 0-3 on the hot-swap hard disk drive backplane. 2.
1. Use one mini-SAS to mini-SAS signal cable. Connect the mini-SAS connector 1 on one end of the cable to the port 0 on the RAID card. Then, connect the mini-SAS connector 2 on the other end of the cable to the mini-SAS ports 0-3 on the backplane. 2. If your server has more than four hard disk drives installed, use the other mini-SAS to mini-SAS signal cable. Connect the mini-SAS connector 3 on one end of the cable to the port 1 on the RAID card.
5 Front VGA connector 21 Backplane power connector 1 6 SATA connector 0 22 Backplane power connector 2 7 SAS connector 4-7 23 System fan 7 connector 8 SAS connector 0-3 24 Microprocessor socket 2 9 System board battery 25 System fan 6 connector 10 Platform Controller Hub (PCH) 26 Memory slots (6) 11 Internal USB Type A connector 1 27 System fan 5 connector 12 TMM Premium connector 28 System fan 3 connector 13 Internal USB Type A connector 2 29 Microprocessor socket 1 14 TPM connector 30 S
9 System board battery Your server has a special type of memory that maintains the date, time, and configuration information for built-in features. The system board battery keeps the information active when you turn off the server.
19 Redundant power supply connector 1 20 Redundant power supply connector 2 Used to connect a hot-swap redundant power supply. 21 Backplane power connector 1 Used to connect the power cable from the backplane. 22 Backplane power connector 2 Reserved for the manufacturer. 23 25 27 28 30 32 System fan connectors Used to connect the cable of the corresponding system fan. 26 31 Memory slots There are 12 memory slots on the system board.
The following illustration shows a jumper in the default setting position (pin 1 and pin 2). This is the correct position for normal operation. Figure 23. Default jumper setting Chapter 3.
The following illustration shows the status of the jumpers and switches on the system board of your server. You can configure, recover, enable, or disable some specific features of the system board by setting the jumpers or moving the switches. Figure 24. System board jumpers and switches Table 1.
To clear CMOS, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover.
3 Switches There are four switches on the system board of your server. Figure 25. Switches Table 2. Switches 1 BIOS recovery switch 3 Management Engine (ME) in force update switch 2 Clear password switch 4 Reserved for the manufacturer 1 BIOS recovery switch Used to recover the BIOS if the power to your server is interrupted while the BIOS is being updated and your server cannot start correctly. To recover the BIOS, see “Recovering from a BIOS update failure” on page 52.
To clear passwords, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover.
Note: Depending on the model, your server might look slightly different from the illustration in this topic. The server is designed so that LEDs remain lit when the server is connected to an ac power source but is not turned on, provided that the power supply is operating correctly. This helps you isolate problems when the server is not turned on. Many errors are first indicated by a lit error LED on the diagnostic panel of the server.
2 - 7 System fan error LEDs When a system fan error LED on the system board is lit, it indicates that the corresponding system fan is operating slowly or has failed. To solve the problem, you might need to reinstall or replace the system fan. See “Replacing a system fan” on page 139. If it is a system board problem, contact the Lenovo Customer Support Center. Chapter 3.
42 ThinkServer RD330 User Guide
Chapter 4. Turning on and turning off the server This chapter provides information about turning on and turning off the server. Turning on the server The server can be turned on in one of the following ways: • After you finish unpacking and setting up the server, connect it to an ac power source. Press the power switch on the front panel to turn on the server. See “Front panel” on page 17. The server needs about 30 seconds for the TMM to initialize whenever you connect the server to an ac power source.
• The server might be turned off as an automatic response to a critical system failure. Notes: • When you turn off the server and leave it connected to an ac power source, the server also can respond to a remote request to turn on the server. To remove all power from the server, you must disconnect the server from the ac power source. • For information about your specific operating system, refer to the related documentation or help system for the operating system.
Chapter 5.
– Select SATA/SAS Configuration and follow the instructions on the screen to view information about the installed SATA or SAS devices, such as a hard disk drive or an optical drive. • On the Server Management menu, select System Information to view information about your system. Setup Utility program interface This topic provides general information about the menus and items in the Setup Utility program.
Notes: • Enabled means that the function is configured. • Disabled means that the function is not configured. The Advanced menu contains the following submenus. For more information, enter the corresponding submenu and refer to the instructions on the screen. • PCI Configuration: View and set PCI configuration parameters. • ACPI Configuration: View and set ACPI configuration parameters.
• System Information: View basic information about your server. • BMC Network Configuration: Set BMC configuration parameters. Boot Options menu The Boot Options menu in the Setup Utility program provides an interface to help you view or change the server startup options, including the startup sequence and boot priority for various devices. Changes in the startup options take effect when the server starts. The startup sequence specifies the order in which the server checks devices to find a boot record.
Using passwords By using the Setup Utility program, you can set a password to prevent unauthorized access to your server. You do not have to set a password to use your server. However, using a password improves computing security. If you decide to set a password, read the following topics.
4. If you want to delete a password, type your current password. Press Enter when you are prompted to type a new password. Then, press Enter to confirm the new password. The previous password will be cleared. Note: For security reasons, it is recommended that you always set a password for your server. 5. Press F10 to save settings and exit the Setup Utility program. If you have forgotten the password, you can use the Clear password switch on the system board to erase the password.
Setting the mode of the Ethernet connector 0 The Ethernet connector 0 on the rear of the server is for system management. If you want to use remote management functions, you need to connect an Ethernet cable to the Ethernet connector 0. See “Rear view of the server” on page 20. The Ethernet connector 0 for system management is 82574L by default.
Updating (flashing) the BIOS This topic provides instructions on how to update (flash) the BIOS. Notes: • Update the BIOS on your server only if the newer BIOS version specifically solves a problem you have. We do not recommend BIOS updates for servers that do not need them. You can view the updated information for the new BIOS version in the installation instructions for the BIOS update package. • Downgrading the BIOS to an earlier version is not recommended and might not be supported.
4. Remove the server cover. See “Removing the server cover” on page 69. 5. Locate the BIOS recovery switch on the system board. See “System board jumpers and switches” on page 34. Then, remove any parts and disconnect any cables that might impede your access to the switch. 6. Move the BIOS recovery switch from the default off position to the on position. 7. Reinstall any parts and reconnect any cables. Then, reinstall the server cover. See “Completing the parts replacement” on page 147. 8.
• Easy-to-use, language-selectable interface • Integrated help system and user guide • Automatic hardware detection • Contains the RAID configuration utility • Provides device drivers based on the server model and detected devices • Downloads device drivers from the ThinkServer EasyStartup DVD according to the operating system or add-on device • Selectable partition size and file system type • Support for multiple operating systems • Ability to install the operating system and device drivers in an unattende
specific version of the program; and click User Guide to view the various functions and learn how to use the program. • Before using the ThinkServer EasyStartup program to install an operating system, ensure that any external storage devices and fiber channels are configured correctly.
• On the Microsoft Windows Server® 2003 operating system, you might need to add the Uniform Resource Locator (URL) for the ThinkServer EasyStartup program Web page to the trusted Web site list so that the page can open correctly. You can do the following when using the ThinkServer EasyStartup program on a Windows operating system. For detailed information, refer to the help system. • View a general introduction to your ThinkServer server model and the specific server configuration information.
• RAID 0: block-level striping without parity or mirroring Simple stripe sets are normally referred to as RAID 0. RAID 0 uses striping to provide high data throughput, especially for large files in an environment that does not require fault tolerance. RAID 0 has no redundancy and it provides improved performance and additional storage without fault tolerance. Any drive failure destroys the array and the likelihood of failure increases with more drives in the array.
Configuring RAID using the ThinkServer EasyStartup program The ThinkServer EasyStartup program simplifies the process of configuring supported RAID and installing supported Windows and Linux operating systems and device drivers on your server. The user guide for the program can be accessed directly from the program interface.
This status indicates that more than one hard disk drive in the RAID array cannot be synchronized or have failed. You need to replace the failing hard disk drives and rebuild the data. See “Installing or replacing a hot-swap hard disk drive” on page 122 and “Rebuilding a physical drive” on page 62. • Offline This status indicates that the RAID array has failed and cannot be rebuilt. You need to create a new RAID array. See “Creating, adding, or deleting a RAID array” on page 60.
The following table shows the various menus and items in the LSI Software RAID Configuration Utility program. On each menu, press the Enter key to show selectable options and select a desired option by using up and down arrow keys or type desired values from the keyboard directly. Table 3. LSI Software RAID Configuration Utility program menu items Menu item Configure Submenu item Comments Easy Configuration Create physical arrays. An array will automatically become a virtual drive.
• If you want to delete the existing RAID array, exit the program and back up all your data on the hard disk drives. After backing up all your data, enter the program main interface and select Clear Configuration. Select Yes when prompted and follow the instructions on the screen. Attention: Deleting an existing RAID array erases all data on the array. Ensure that you back up all data before deleting the RAID array.
• If you want to set a hot-spare drive right after the configuration, select Objects ➙ Physical Drive from the program main interface. Then, select the hard disk drive that you want to set as a hot-spare drive and press Enter. A submenu is displayed. Select Make Hot Spare from the submenu and then select Yes when prompted to set the hard disk drive as a hot-spare drive.
To run a consistency check using the LSI Software RAID Configuration Utility program, do the following: 1. Start the LSI Software RAID Configuration Utility program. See “Starting the LSI Software RAID Configuration Utility program” on page 59. 2. On the main interface of the program, select Check Consistency and follow the instructions on the screen. The consistency check rate is the rate at which consistency check operations are run on a system.
Some server models come with a RAID card to provide advanced SATA/SAS hardware RAID functions. You also can purchase a supported RAID card from Lenovo and install it into the server. See “RAID card” on page 25. The RAID card provides the WebBIOS Configuration Utility program to help you configure RAID independently of the operating system.
Note: Before distributing the firmware updates to a server, ensure that your server can restart successfully without encountering hardware problems. 1. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to locate the Firmware Updater program. 2. Download the ISO image for the Firmware Updater program and the installation instructions in a TXT file. 3. Use any CD or DVD burning software to create a bootable disc with the ISO image. 4.
66 ThinkServer RD330 User Guide
Chapter 6. Installing, removing, or replacing hardware This chapter provides instructions on how to install, remove, or replace hardware for your server. This chapter contains the following items: • “Guidelines” on page 67 • “Removing the server cover” on page 69 • “Installing, removing, or replacing hardware” on page 71 • “Completing the parts replacement” on page 147 For a list of the ThinkServer options, go to: http://www.lenovo.
• You do not have to turn off the server to install or replace a hot-swap redundant power supply, a hot-swap hard disk drive, or a hot-plug USB device. However, you must turn off the server before performing any step that involves installing, removing, or replacing adapter cables or non-hot-swap devices or components. • To view the LEDs on the system board and internal components, leave the server connected to power.
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground. – When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the ground prong of the ac plug on ac-operated servers. System reliability guidelines To help ensure proper cooling and system reliability, strictly follow these guidelines: • Each of the drive bays has a drive or a dummy tray installed.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. To remove the server cover, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets. 2.
5. Fully open the cover latch 1 and slide the server cover to the rear until it is disengaged from the chassis. Then, lift the server cover off the chassis and set it aside. Note: It is recommended that you wait three to five minutes to let the server cool before removing the server cover. CPU Mem PSU ID Figure 28. Removing the server cover Attention: For proper cooling and airflow, install the server cover before turning on the server.
This topic provides instructions on how to remove and reinstall the rack handles. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. To remove and reinstall the rack handles, do the following: 1. On each side of the server, remove the screw that secures the rack handle and then remove the rack handle from the chassis.
2. To reinstall the rack handles, insert the small tab 1 on the rack handle into the hole 2 in the chassis. Then, align the screw hole in the rack handle with the corresponding hole in the chassis and install the screw to secure the rack handle on each side of the server. ID PSU Mem CPU Figure 30. Installing the rack handles Removing and reinstalling the cooling shroud The cooling shroud must be removed to allow access to most server components.
2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 69. 4. Insert a finger into each of the two holes in the cooling shroud and then lift the cooling shroud out of the server. ID CPU Mem PSU Figure 31.
3. Note the orientation of the cooling shroud and then place it above the server so that the tabs on both sides of the cooling shroud are aligned with the corresponding holes or gaps in both sides of the chassis. Then, lower the cooling shroud into the chassis until it snaps into position. Note: If necessary, gently press the cooling shroud on both sides so that the tabs on the cooling shroud completely engage with both sides of the chassis. ID CPU Mem PSU Figure 32. Reinstalling the cooling shroud 4.
• The minimum system memory for UDIMMs is 2 GB (only one microprocessor installed and only one 2 GB UDIMM installed in the CPU1 DIMMA1 slot). • The maximum system memory for RDIMMs or LV RDIMMs is 192 GB (two microprocessors installed and one 16 GB RDIMM or LV RDIMM installed in each of the 12 memory slots). • The maximum system memory for UDIMMs is 48 GB (two microprocessors installed and one 4 GB UDIMM installed in each of the 12 memory slots).
The following table explains the memory module installation rules for servers that have only one microprocessor (CPU1) installed. The “X” mark indicates the memory slot(s) into which the memory module(s) should be installed in different situations. Note: All memory modules to be installed on a server must be the same type (LV RDIMM, RDIMM, or UDIMM) with the same rank, voltage, and frequency. Figure 34. CPU1 DIMMs Table 4.
The following table explains the memory module installation rules for servers that have two microprocessors (CPU1 and CPU2) installed. The “X” mark indicates the memory slot(s) into which the memory module(s) should be installed in different situations. Note: All memory modules to be installed on a server must be the same type (LV RDIMM or RDIMM) with the same rank, voltage, and frequency. Figure 35. CPU1 DIMMs and CPU2 DIMMs Table 5.
To install a memory module, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover.
9. Position the new memory module over the memory slot. Ensure that the notch 1 on the new memory module is aligned with the key 2 in the memory slot. Then, press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position. Note: If there is a gap between the memory module and the retaining clips, the memory module has not been installed correctly.
6. Disconnect any cables that might prevent your access to the memory slots. 7. Locate the memory module that you want to remove and open the retaining clips on both ends of the memory slot. Then, grasp the memory module by its edges and carefully pull it straight up to remove it from the memory slot. Figure 38. Removing a memory module 8. Reconnect any cables that you have disconnected. 9.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 69. 4.
7. Position the Ethernet card near the PCI Express card slot and align the tab of the Ethernet card with the hole in the riser card assembly 1. Then, press the Ethernet card straight into the slot until it is securely seated in the slot. Figure 40. Installing the Ethernet card 8. Depending on the type of the Ethernet card, you might need to connect any required cables. Refer to the documentation that comes with the Ethernet card for specific information. 9. Reinstall the riser card assembly 1.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Use any documentation that comes with the Ethernet card and follow those instructions in addition to the instructions in this topic. • Depending on the specific type, the Ethernet card might look different from the illustration in this topic. To remove the Ethernet card, do the following: 1.
• To complete the removal procedure, go to “Completing the parts replacement” on page 147. Installing or removing the RAID card This topic provides instructions on how to install or remove the RAID card. Some server models come with a required RAID card to provide advanced SATA/SAS hardware RAID functions to the server. You also can purchase a supported RAID card from Lenovo and install it into the server. For more information, see “RAID card” on page 25 and “Configuring RAID” on page 56.
6. Locate the PCI Express card slot for installing the RAID card and then remove the PCI Express card slot bracket from the riser card assembly 2. Store the PCI Express card slot bracket in the event that you later remove the RAID card and need the bracket to cover the place. Figure 42. Removing a PCI Express card slot bracket 7. Touch the static-protective package that contains the RAID card to any unpainted surface on the outside of the server.
9. Note the orientation of the low-profile bracket and position it on the RAID card. Align the two screw holes in the low-profile bracket with the corresponding screw holes in the RAID card and then install the screws to secure the bracket. Figure 44. Installing the low-profile bracket to the RAID card 10. Position the RAID card near the PCI Express card slot. Ensure that the left edge of the RAID card is inserted into the notch of the RAID card retention bracket 1 .
Removing the RAID card Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 67. This topic provides instructions on how to remove the RAID card. This topic applies only to models that have a RAID card installed. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
8. Grasp the RAID card by its edges and gently slide the RAID card out of the RAID card retention bracket and the riser card assembly 2. Note: The RAID card might fit tightly into the PCI Express card slot. If necessary, alternate moving each side of the RAID card a small and equal amount until it is completely removed from the slot. Figure 46. Removing the RAID card 9. Depending on your needs, do one of the following: • Install a new RAID card to replace the old one and reconnect cables.
This topic provides instructions on how to install the TR 500 Key on a ThinkServer RAID 500 Adapter if your server has a ThinkServer RAID 500 Adapter installed. Attention: Back up your data before you begin if you want to reconfigure RAID and reinstall the operating system after installing the TR 500 Key. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
8. Locate the TR 500 Key connector on the ThinkServer RAID 500 Adapter and then insert the TR 500 Key into the connector. You might need to remove the ThinkServer RAID 500 Adapter first, install the TR 500 Key on the ThinkServer RAID 500 Adapter, and then reinstall the ThinkServer RAID 500 Adapter. See “Installing or removing the RAID card” on page 85. Note: Ensure that the TR 500 Key is securely seated on the ThinkServer RAID 500 Adapter. Figure 47. Installing the TR 500 Key 9.
• If you remove the TR 500 Key from the ThinkServer RAID 500 Adapter, the hardware RAID 5 and RAID 50 levels will be disabled. • Use any documentation that comes with the TR 500 Key and follow those instructions in addition to the instructions in this topic. To remove the TR 500 Key, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2.
• To complete the removal procedure, go to “Completing the parts replacement” on page 147. As the hardware RAID 5 and 50 levels are not available without the TR 500 Key, you might need to reconfigure RAID for your server. Refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server for information about how to configure the hardware RAID.
Note: Carefully handle the ThinkServer RAID 700 Adapter by its edges and place it on a flat, clean, and static-protective surface after you remove it. 8. Touch the static-protective package that contains the TR 700 Battery to any unpainted surface on the outside of the server. Then, take the TR 700 Battery out of the package. 9.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • If you remove the TR 700 Battery, you will lose the backup power for the ThinkServer RAID 700 Adapter. • Use any documentation that comes with the TR 700 Battery and follow those instructions in addition to the instructions in this topic. To remove the TR 700 Battery, do the following: 1.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 147. Then, configure RAID for your server. See “Configuring RAID” on page 56. Installing or removing the ThinkServer RAID 300 Upgrade Key for Advanced RAID This topic provides instructions on how to install or remove the ThinkServer RAID 300 Upgrade Key for Advanced RAID (hereinafter referred to as the TR 300 Key).
6. Insert one side of the TR 300 Key under one of the retaining clips on the iButton socket. Then, carefully press the other side of the TR 300 Key straight down until the key snaps into position and is secured by the two retaining clips on the iButton socket. Figure 51. Installing the TR 300 Key 7. If you have lifted up the riser card assembly 1, reinstall it into the chassis. See “Replacing the riser card assembly 1” on page 143.
This topic provides instructions on how to remove the TR 300 Key if your server has a TR 300 Key installed. Notes: • If you remove the TR 300 Key, the onboard SAS software RAID 5 will be disabled. • Use any documentation that comes with the TR 300 Key and follow those instructions in addition to the instructions in this topic. • Depending on the model, your server might look slightly different from the illustration in this topic.
5. Open the retaining clip 1 on the iButton socket to release the TR 300 Key and then completely remove the key from the iButton socket. Figure 52. Removing the TR 300 Key 6. If you have lifted up the riser card assembly 1, reinstall it into the chassis. See “Replacing the riser card assembly 1” on page 143. 7. If you are instructed to return the old TR 300 Key, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
Installing or removing the ThinkServer Management Module Premium This topic provides instructions on how to install or remove the ThinkServer Management Module Premium (hereinafter referred to as the TMM Premium). The TMM Premium offers convenient, remote KVM access and control through the LAN or Internet. You can use the TMM Premium to gain location-independent remote access to respond to critical incidents and to undertake necessary maintenance.
5. Locate the TMM Premium connector on the system board and then insert the TMM Premium into the TMM Premium connector. Note: Ensure that the TMM Premium is securely seated on the system board. Figure 53. Installing the TMM Premium What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 147.
Notes: • Use any documentation that comes with the TMM Premium and follow those instructions in addition to the instructions in this topic. • If you remove the TMM Premium, the iKVM function for server remote management will be unavailable. • Depending on the model, your server might look slightly different from the illustration in this topic. To remove the TMM Premium, do the following: 1. Remove all media from the drives and turn off all attached devices and the server.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 147. Installing or removing the ThinkServer Trusted Platform Module This topic provides instructions on how to install or remove the ThinkServer Trusted Platform Module (hereinafter referred to as the TPM). The TPM is a security chip designed by the Trusted Computing Group (TCG) to provide a hardware method of data encryption.
6. Insert the TPM into the TPM connector on the system board. Figure 55. Installing the TPM 7. If you have lifted up the riser card assembly 1, reinstall it into the chassis. See “Replacing the riser card assembly 1” on page 143. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 147. Then, you can configure the TPM function in the Setup Utility program.
Notes: • If you remove the TPM, the TPM function will be unavailable. • Use any documentation that comes with the TPM and follow those instructions in addition to the instructions in this topic. • Depending on the model, your server might look slightly different from the illustration in this topic. To remove the TPM, do the following: 1. Remove all media from the drives and turn off all attached devices and the server.
5. Remove the TPM from the TPM connector by lifting it straight up. Note: Carefully handle the TPM by its edges. Figure 56. Removing the TPM 6. If you have lifted up the riser card assembly 1, reinstall it into the chassis. See “Replacing the riser card assembly 1” on page 143. 7. If you are instructed to return the old TPM, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
The hot-swap redundant power supply adds a second source of power to the server. When the server is populated with two hot-swap redundant power supplies, it can withstand a power loss from either power supply. This helps you avoid significant interruption to the operation of the system when a power supply fails. You can replace a hot-swap redundant power supply without turning off the server.
1. Locate the bay for the power supply in the rear of your server. Insert a finger into the hole in the metal shield that protects the bay, press the tab 1 in the direction as shown, and then pull the shield out of the chassis. Store the shield in the event that you later remove the power supply and need the shield to cover the bay. ID Figure 57. Removing the protective shield for the power supply bay 2.
3. Note the orientation of the new hot-swap redundant power supply and then slide it into the chassis until it snaps into position. ID 0 MG MT 1 Figure 58. Installing a hot-swap redundant power supply 4. Connect the power cord to the power connector on the new hot-swap redundant power supply. Then, check the status LED near the power connector. When the LED is lit in green, it indicates that the hot-swap redundant power supply is working correctly.
To replace a hot-swap redundant power supply, do the following: 1. Locate the failing hot-swap redundant power supply in the rear of your server. Then, disconnect the power cord from the failing hot-swap redundant power supply. 2. Press the tab 1 in the direction as shown and carefully pull the handle 2 at the same time to slide the failing hot-swap redundant power supply out of the chassis. Note: Do not use too much force.
CAUTION: The heat sink might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Use any documentation that comes with the heat sink and follow those instructions in addition to the instructions in this topic.
6. If you are replacing a heat sink, remove the four screws that secure the heat sink to the system board. It is recommended that you carefully remove the four screws from the system board using the following method to avoid any possible damage to the system board. a. Partially remove screw 1 , then completely remove screw 3 , and then return to screw 1 and completely remove it. b. Partially remove screw 2 , then completely remove screw 4 , and then return to screw 2 and completely remove it.
10. Install the four screws to secure the new heat sink on the system board. It is recommended that you carefully install the four screws using the following method to avoid any possible damage to the system board. a. Partially tighten screw 1 , then firmly tighten screw 3 , and then return to screw 1 and firmly tighten it. Do not over-tighten the screws. b. Partially tighten screw 2 , then firmly tighten screw 4 , and then return to screw 2 and firmly tighten it. Do not over-tighten the screws. Figure 61.
Depending on the model, your server might come with one or two microprocessors. For server models with one microprocessor, the microprocessor is installed in the microprocessor socket 1 and the microprocessor socket 2 is protected by a plastic socket cover. You can purchase a microprocessor option kit from Lenovo and install the second microprocessor to expand system capabilities. CAUTION: Turn off the server and wait three to five minutes to let the server cool before removing the server cover.
6. Press down the small handle on the microprocessor socket and then pull the handle a little bit outward to release it from the secured position. Then, gently press the microprocessor retainer to open it. Ensure that the small handle and the microprocessor retainer are in the fully open position. Figure 62. Opening the handle and microprocessor retainer 7. Touch the static-protective package that contains the new microprocessor to any unpainted surface on the outside of the server.
8. Remove the plastic microprocessor socket cover. Store the microprocessor socket cover in the event that you later remove the microprocessor and need the socket cover to protect the pins on the socket. Then, remove the protective cover that protects the gold contacts on the bottom of the new microprocessor. Figure 63. Removing the microprocessor socket cover Notes: • Do not remove the socket cover until you install a microprocessor into the socket.
9. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator. The new microprocessor is in the correct orientation when this indicator faces the beveled corner 4 of the microprocessor socket. Figure 65.
10. Gently close the microprocessor retainer, press down the small handle, and then push the handle inward to lock the retainer into position and secure the new microprocessor in the socket. Figure 66. Securing the microprocessor in the socket 11. Install the new heat sink that comes with the microprocessor option kit. See “Installing or replacing a heat sink” on page 110. What to do next: • To work with another piece of hardware, go to the appropriate section.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Ensure that the new microprocessor is the correct type your server supports. See “Memory module installation rules” on page 75. When two microprocessors are installed, both must have the same core voltage and core speed. • Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic.
6. Locate the microprocessor socket, press down the small handle on the microprocessor socket, and then pull the handle a little bit outward to release it from the secured position. Then, gently press the microprocessor retainer to open it. Ensure that the small handle and the microprocessor retainer are in the fully open position. Figure 67. Opening the handle and microprocessor retainer 7. Touch only the edges of the microprocessor and carefully lift it straight up and out of the microprocessor socket.
8. Touch the static-protective package that contains the new microprocessor to any unpainted surface on the outside of the server. Then, remove the new microprocessor from the package. 9. Remove the protective cover that protects the gold contacts on the bottom of the new microprocessor. Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor. Figure 69. Do not touch the pins 10. Note the orientation of the new microprocessor.
11. Gently close the microprocessor retainer, press down the small handle, and then push the handle inward to lock the retainer into position and secure the new microprocessor in the socket. Figure 71. Securing the microprocessor in the socket 12. Reinstall the heat sink. See “Installing or replacing a heat sink” on page 110. 13. If you are instructed to return the old microprocessor, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied. The number of the installed hard disk drives in your server varies depending on the server model. The vacant bays are occupied by dummy hard disk drive trays. When you install a hot-swap hard disk drive, save the removed dummy hard disk drive tray from the drive bay in the event that you later remove the hot-swap hard disk drive and need the dummy tray to cover the place.
2. Press the release button 1 to open the handle of the hot-swap hard disk drive or the dummy tray. ID PS U Mem CP U Figure 72. Opening the handle of the hot-swap hard disk drive Figure 73.
3. Pull the handle and carefully slide the hot-swap hard disk drive or the dummy tray out of the front of the chassis. ID PS U Mem CP U Figure 74. Removing the hot-swap hard disk drive Figure 75. Removing the dummy hot-swap hard disk drive tray 4. Touch the static-protective package that contains the new hot-swap hard disk drive to any unpainted surface on the outside of the server. Then, take the new hot-swap hard disk drive out of the package.
5. Slide the new hot-swap hard disk drive into the drive bay from the front until it snaps into position and then completely close the handle. ID PS U Me m CP U Figure 76. Installing the hot-swap hard disk drive 6. Check the hot-swap hard disk drive status LEDs to ensure that the hard disk drive is operating correctly. You might have to restart the server for the newly installed hard disk drive to be recognized. See “Hot-swap hard disk drive status LEDs” on page 25.
This topic contains the following items: • Installing or replacing the optical drive for server models with 3.5-inch hard disk drives • Installing or replacing the optical drive for server models with 2.5-inch hard disk drives Installing or replacing the optical drive for server models with 3.5-inch hard disk drives Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 67.
• If you are replacing an optical drive, disconnect the signal cable and the power cable from the rear of the optical drive. Press the rear of the retaining bracket 1 in the direction as shown and push the optical drive from the rear until it is projected from the front of the chassis. Then, hold the optical drive from the front and completely slide it out of the chassis. PS U Me m CP U Figure 77. Removing the optical drive for server models with 3.
8. Slide the new optical drive with the retaining bracket into the drive bay from the front until it snaps into position. PS U Me m CP U Figure 79. Installing the optical drive for server models with 3.5-inch hard disk drives 9. Connect the signal cable 1 and the power cable 2 to the rear of the new optical drive. Figure 80. Connecting cables to the rear of the optical drive 10.
This topic provides instructions on how to install or replace the optical drive for server models with 2.5-inch hard disk drives. CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
• If you are replacing an optical drive, disconnect the signal cable from the system board and disconnect the power cable from the backplane. Press the rear of the retaining bracket 1 in the direction as shown and push the optical drive from the rear until it is projected from the front of the chassis. Then, hold the optical drive from the front and completely slide it out of the chassis. ID CP U Me m PS U Figure 81. Removing the optical drive for server models with 2.
8. Connect the signal cable 1 and the power cable 2 to the rear of the new optical drive. Figure 83. Connecting cables to the rear of the optical drive 9. Slide the new optical drive with the retaining bracket and cables into the drive bay from the front until it snaps into position. Figure 84. Installing the optical drive for server models with 2.5-inch hard disk drives 10.
This topic provides instructions on how to replace the hot-swap hard disk drive backplane. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • The hot-swap hard disk drive backplane is sensitive to ESD. Ensure that you read and understand “Handling static-sensitive devices” on page 68 first and carefully perform the operation.
7. Press the two retaining latches in the direction as shown to release the backplane. Figure 85.
8. Carefully lift up the backplane. When the hooks 1 on the chassis are aligned with the corresponding holes in the backplane, slowly move the backplane a little bit outward. Then, completely remove the backplane. Figure 86. Removing the backplane 9. Touch the static-protective package that contains the new hot-swap hard disk drive backplane to any unpainted surface on the outside of the server. Then, remove the new backplane from the package. Note: Carefully handle the backplane by its edges. Chapter 6.
10. Note the orientation of the new backplane and position it on the chassis so that the hooks 1 on the chassis pass through the corresponding holes in the new backplane. Then, carefully press the new backplane straight down until it is secured in place by the small retaining studs on the chassis. Figure 87.
11. Press the two retaining latches as shown. Then, the backplane is secured in place. Figure 88. Securing the backplane 12. Reinstall all the hot-swap hard disk drives and dummy trays (if any) in the hard disk drive bays. See “Installing or replacing a hot-swap hard disk drive” on page 122. 13. Refer to your note to connect the cables to the new backplane. 14.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Depending on the model, your server might look slightly different from the illustrations in this topic. • If you remove the IDM, the server will lose the diagnostic LEDs on the IDM panel. To replace the IDM, do the following: 1. Remove all media from the drives and turn off all attached devices and the server.
8. Position the new IDM on the chassis so that the screw holes in the new IDM are aligned with the corresponding mounting studs on the chassis. Then, install the screws to secure the new IDM in place. ID PS U Me m CP U Figure 90. Installing the IDM 9. Connect the IDM cable to the rear of the new IDM. 10. If you are instructed to return the old IDM, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. To replace a system fan, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2.
11. Note the orientation of the new system fan and then insert the new system fan into the chassis until it snaps into position. Note: Install a new system fan as soon as you remove the failing one. Figure 92. Installing the system fan 12. Press down the tape of the new system fan and then connect the cable of the new system fan to the system fan connector on the system board. 13.
To replace the front panel board, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover.
8. Carefully position the new front panel board on the chassis so that the front controls, connectors, and LEDs are through the corresponding holes in the front bezel and the two screw holes in the new front panel board are aligned with the corresponding mounting studs on the chassis. Then, install the screws to secure the front panel board in place. ID PS U Me m CP U Figure 94. Installing the front panel board 9.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 69. 4.
9. Position the new riser card assembly 1 on the chassis and align it with the riser card assembly 1 slot on the system board and align the rear of it with the corresponding rail guides in the rear of the chassis. Then, press the new riser card assembly 1 straight down until it is securely seated in the slot. Note: If there is any PCI Express card (such as an Ethernet card) installed on the riser card assembly 1, install the PCI Express card to the new riser card assembly 1 first.
Your server has a special type of memory that maintains the date, time, and configuration information for built-in features. The system board battery keeps the information active when you turn off the server. The system board battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the system board battery fails, the date, time, and configuration information, including passwords, are lost and an error message is displayed when you turn on the server.
5. Remove the old system board battery. Figure 97. Removing the system board battery 6. Install a new system board battery. Figure 98. Installing the system board battery 7. If you have lifted up the riser card assembly 1, reinstall it into the chassis. See “Replacing the riser card assembly 1” on page 143. 8. Dispose of the old system board battery as required by local ordinances or regulations. What to do next: • To work with another piece of hardware, go to the appropriate section.
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. To reinstall the server cover and reconnect cables to your server, do the following: 1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your server. 2.
Figure 100. Cable routing for server models with 2.5-inch hard disk drives 3. If the cooling shroud is removed, reinstall the cooling shroud. See “Removing and reinstalling the cooling shroud” on page 73. Chapter 6.
4. Ensure that the cover latch is in the open position. Place the server cover above the chassis so that the cover latch is aligned with the cover latch slot in the chassis. Then, lower the server cover onto the chassis until the cover latch is inserted into its slot and both sides of the server cover engage the guides on both sides of the chassis. CPU Mem PSU ID Figure 101. Installing the server cover 5.
7. Reconnect external cables and power cord(s) to the server. See “Rear view of the server” on page 20 to identify the connectors on the rear panel of the server. Attention: To avoid component damage, connect the power cord(s) last. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
152 ThinkServer RD330 User Guide
Chapter 7. Troubleshooting and diagnostics This chapter provides information about basic troubleshooting and diagnostic methods to help you solve problems that might occur in the server. If you cannot diagnose and correct a problem by using the information in this chapter, see Chapter 8 “Getting information, help, and service” on page 159 for additional troubleshooting resources.
The TMM implements the SEL as specified in the IPMI 2.0 specification. The SEL is accessible regardless of the system power state through the TMM in-band and out-of-band interfaces. For more information about viewing the SEL, refer to the ThinkServer Management Module User Guide, which is available for download at http://www.lenovo.com/ThinkServerUserGuides. Basic troubleshooting tables Use the basic troubleshooting information to find solutions to problems that have definite symptoms.
• If an action step is preceded by “(Trained service technician only),” this action step is reserved for a trained service technician and must be performed only by a trained service technician. Action Symptom The optical drive is not recognized. 1. Ensure that: • The related cables and connectors are not damaged and the connector pins are not bent. • The optical drive is securely connected to the correct SATA connector on the system board and the SATA connector is enabled in the Setup Utility program.
• If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in Chapter 6 “Installing, removing, or replacing hardware” on page 67. • The status LEDs on each hot-swap hard disk drive help you easily identify a problem. See “Hot-swap hard disk drive status LEDs” on page 25. Action Symptom A newly installed hot-swap hard disk drive is not recognized. 1. Ensure that the drive is installed into the correct drive bay. 2. Restart the server. 3.
• If an action step is preceded by “(Trained service technician only),” this action step is reserved for a trained service technician and must be performed only by a trained service technician. Action Symptom The amount of system memory that is displayed is less than the total capacity of the installed physical memory modules and you suspect a memory module problem. 1. Ensure that: • All memory modules are the correct type supported by the server. See “Memory module installation rules” on page 75.
Action Symptom 3. Replace the mouse or pointing device. A USB device does not work. 1. Ensure that: • The USB cable is securely connected to the server. If the USB device is connected to a USB hub, disconnect the device from the hub and connect it directly to the server. • The device drivers are installed correctly. • The USB controller is enabled in the Setup Utility program. See “Using the Setup Utility program” on page 45. 2. Restart the server. 3. Replace the USB device.
Chapter 8. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo and where to go for additional information about Lenovo and Lenovo products. Information resources You can use the information in this topic to access useful resources relating to your needs when using the product.
• Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions Help and service This topic contains information about obtaining help and service. Before you call Before you call, do the following to try to solve the problem by yourself: • Check all cables to ensure that they are connected. • Check the power switches to ensure that the system and optional devices are turned on.
For the warranty type and duration for your product, refer to the Warranty and Support Information on the documentation DVD that comes with you server. You must retain your proof of purchase to obtain warranty service. For warranty service, consult the worldwide Lenovo Support telephone list. Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available on the Web site at http://www.lenovo.com/support/phone.
162 ThinkServer RD330 User Guide
Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks Lenovo, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, or both. Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Internet Explorer, Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies. Linux is a registered trademark of Linus Torvalds. Other company, product, or service names may be trademarks or service marks of others.
Battery return program This product may contain a lithium or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/recycling or contact your local waste disposal facility.
Particulate contamination Attention: Airborne particulates (including metal flakes or particles) and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server that is described in this document. Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases include damage that might cause the server to malfunction or cease functioning altogether.
Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle, recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances. For additional WEEE information go to: http://www.lenovo.
A marca REEE (Resíduos de Equipamentos Eléctricos e Electrónicos) aplica-se apenas aos Estados Membros da União Europeia e à Noruega. Os aparelhos eléctricos deverão ser identificados em conformidade com a Directiva Europeia 2002/96/CE relativa a REEE (Resíduos de Equipamentos Eléctricos e Electrónicos). A Directiva determina o enquadramento normativo relativamente à devolução e reciclagem de aparelhos eléctricos utilizados, conforme aplicável no espaço da União Europeia.
(EEE) som er merket med WEEE-merket ifølge vedlegg IV i WEEE-direktivet, må ikke kaste utstyret som usortert husholdningsavfall, men må bruke de tilgjengelige innsamlingssystemene for retur, resirkulering og gjenvinning av kassert elektrisk og elektronisk utstyr for å redusere en eventuell skadelig virkning av elektrisk og elektronisk utstyr på miljø og helse, som skyldes skadelige stoffer. Du finner mer informasjon om WEEE på denne adressen: http://www.lenovo.com/recycling. Appendix A.
German Ordinance for Work gloss statement The product is not suitable for use with visual display work place devices according to clause 2 of the German Ordinance for Work with Visual Display Units. Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der Bildschirmarbeitsverordnung geeignet. Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b.
European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
Nach dem EMVG: „Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen Störungen zu erwarten sind.“ (Auszug aus dem EMVG, Paragraph 3, Abs. 4).
Index 2.5-inch hard locations 3.
installing 67 removing 67 replacing 67 heat sink installing or replacing 110 help, getting 159 hot-spare drive setting 61 hot-swap hard disk drive installing 122 replacing 122 hot-swap hard disk drive backplane locations 27 replacing 132 hot-swap hard disk drive status LED 25 hot-swap hard disk drive status LEDs locations 25 hot-swap redundant power supply installing 107 replacing 109 hot-swap redundant power supply status LED 21 I ID button LED 18 IDM replace 137 IDM panel LED 19 locations 19 information,
N NIC status LED 18 O optical drive installing or replacing 126 option completing the replacement 147 P particulate contamination 166 parts replacement, completing 147 password considerations 49 setting, changing, deleting 49 Setup Utility program 49 PCI Express card slot low-profile 21 physical drive rebuilding 62 power status LED 18 power supply features 8 precautions guidelines 67 R RAID configuring 56 introduction 56 RAID array creating, adding, or deleting 60 RAID array status 58 RAID card installi
TPM 50 using 45 slim optical drive locations 15, 17 software 11 specifications 11 starting LSI Software RAID Configuration Utility program Setup Utility program 45 ThinkServer EasyStartup program 54 startup device selecting 50 Setup Utility program 50 static-sensitive devices guidelines 68 static-sensitive devices, handling 68 system board 31 LED 39 system board battery replacing 145 system board components locations 31 system board jumpers and switches locations 34 system board LEDs locations 39 system dat
initializing 61 W Web site compatible options 75–76 working inside the server with the power on guidelines 69 © Copyright Lenovo 2012 177
178 ThinkServer RD330 User Guide
