User Manual
Table Of Contents
- Discover your Lenovo computer
- Chapter 1. Meet your computer
- Chapter 2. Get started with your computer
- Chapter 3. Explore your computer
- Chapter 4. Secure your computer and information
- Chapter 5. UEFI BIOS
- What is UEFI BIOS
- Enter the BIOS menu
- Navigate in the BIOS interface
- Change the display language of UEFI BIOS
- Change the display mode of UEFI BIOS (for selected models)
- Set the system date and time
- Change the boot priority order
- Enable or disable the configuration change detection feature
- Enable or disable the automatic power-on feature
- Enable or disable the smart power-on feature (for selected models)
- Change the ITS performance mode
- Change BIOS settings before installing a new operating system
- Update UEFI BIOS
- Recover from a BIOS update failure
- Clear CMOS
- Chapter 6. Troubleshooting, diagnostics, and recovery
- Chapter 7. CRU replacement
- CRU list
- Remove or replace a CRU
- Power adapter and power cord
- External Wi-Fi antenna
- Vertical stand
- VESA mount bracket
- External optical drive box and external optical drive
- Dust shield
- Computer cover
- Internal speaker
- System fan
- Coin-cell battery
- PCIe card and PCIe converter
- Wi-Fi card and Wi-Fi card shield
- Bottom cover
- M.2 solid-state drive
- Memory module
- Chapter 8. Help and support
- Appendix A. System memory speed
- Appendix B. Accessibility and ergonomic information
- Appendix C. Supplemental information about the Ubuntu operating system
- Appendix D. Compliance information
- Appendix E. Notices and trademarks
Serial connector problems
Problem Solution
The serial connector cannot be accessed.
• Connect the serial cable from the serial connector on the computer
to the serial device. If the serial device has its own power cord,
connect the power cord to a grounded electrical outlet.
• Turn on the serial device and keep the device online.
• Install any programs supplied with the serial device. Refer to the
documentation that comes with the serial device for more
information.
• If you added one serial-connector adapter, ensure that the adapter
is installed correctly.
USB device problems
Problem Solution
A USB device cannot be accessed.
• Connect the USB cable from the USB connector to the USB
device. If the USB device has its own power cord, connect the
power cord to a grounded electrical outlet.
• Turn on the USB device and keep the device online.
• Install any device drivers or programs supplied with the USB
device. Refer to the documentation that comes with the USB
device for more information.
• Disconnect and reconnect the USB connector to reset the USB
device.
• Ensure that the Smart USB Protection function is disabled in UEFI
BIOS.
Software problems
Problem Solution
Some programs do not work as expected.
1. Check whether the problem is caused by a program.
a. Ensure that the software is compatible with the computer.
Refer to the information supplied with the software for more
information.
b. Verify that other software works correctly on the computer.
c. Verify that the software you are using works on another
computer.
2. If the problem is caused by a program:
• Refer to the printed documentation that comes with the
program or the help system of the program.
• Update the program.
• Uninstall the program and then reinstall it. To download a
program that is preinstalled on your computer, go to
https://
pcsupport.lenovo.com
and follow the on-screen instructions.
Lenovo diagnostic tools
For information about Lenovo diagnostic tools, go to:
Chapter 6. Troubleshooting, diagnostics, and recovery 23