User Guide

AppendixA.ServiceandSupport

Thefollowinginformationdescribesthetechnicalsupportthatisavailableforyourproduct,duringthe

warrantyperiodorthroughoutthelifeofyourproduct.RefertotheLenovoLimitedWarrantyforafull

explanationofLenovowarrantyterms.

Onlinetechnicalsupport

Onlinetechnicalsupportisavailableduringthelifetimeofaproductat:

http://www.lenovo.com/support

Productreplacementassistanceorexchangeofdefectivecomponentsalsoisavailableduringthewarranty

period.Inaddition,ifyouroptionisinstalledinaLenovocomputer,youmightbeentitledtoserviceatyour

location.ALenovotechnicalsupportrepresentativecanhelpyoudeterminethebestalternative.

Telephonetechnicalsupport

InstallationandconﬁgurationsupportthroughtheCustomerSupportCenterwillbeavailableuntil90days

aftertheoptionhasbeenwithdrawnfrommarketing.Afterthattime,thesupportiscanceled,ormade

availableforafee,atLenovo’sdiscretion.Additionalsupportisalsoavailableforanominalfee.

BeforecontactingaLenovotechnicalsupportrepresentative,pleasehavethefollowinginformationavailable:

optionnameandnumber,proofofpurchase,computermanufacturer,model,serialnumberandmanual,

theexactwordingofanyerrormessage,descriptionoftheproblem,andthehardwareandsoftware

conﬁgurationinformationforyoursystem.

Yourtechnicalsupportrepresentativemightwanttowalkyouthroughtheproblemwhileyouareatyour

computerduringthecall.

Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-datetelephonelistforLenovo

Supportisalwaysavailableathttp://www.lenovo.com/support/phone.Ifthetelephonenumberforyour

countryorregionisnotlisted,contactyourLenovoresellerorLenovomarketingrepresentative.

Accessibilityinformation

Documentationinaccessibleformats

Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFﬁlesor

HyperTextMarkupLanguage(HTML)ﬁles.Lenovoelectronicdocumentationisdevelopedtoensure

thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe

documentationalsoincludesadequatealternativetexttoexplaintheimagesothatvisuallyimpairedusers

canunderstandtheimagewhentheyuseascreenreader.

ToopenandviewPDFﬁles,yourcomputermusthavetheAdobeReaderprograminstalled.TheAdobe

Readerprogramalsoisavailablefordownloadat:

http://www.adobe.com