ThinkCentre User Guide Machine Types: 4162, 5041, 5044, 5051, 5053, 5055, 5057, 5059, 5061, 5063, and 5065
ThinkCentre User Guide Machine Types: 4162, 5041, 5044, 5051, 5053, 5055, 5057, 5059, 5061, 5063, and 5065
Note: Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and Appendix A “Notices” on page 63. Second Edition (November 2010) © Copyright Lenovo 2010. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
Contents Important safety information . . . . . . v Chapter 1. Product overview . . . . . . 1 Features . . . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . . . Software overview . . . . . . . . . . . . . Software provided with your Windows operating system . . . . . . . . . . . . Locations. . . . . . . . . . . . . . . . . Locating connectors, controls, and indicators on the front of your computer . . . . . . . Locating connectors and parts on the rear of your computer . . . . . . . . .
Chapter 7. Getting information, help, and service . . . . . . . . . . . . . . Information resources . . . . . . . . . . Online Books folder . . . . . . . . . Lenovo ThinkVantage Tools . . . . . . ThinkVantage Productivity Center . . . Lenovo Welcome . . . . . . . . . . Access Help . . . . . . . . . . . . Safety and warranty . . . . . . . . . Lenovo Web site (http://www.lenovo.com) Help and service . . . . . . . . . . . . Using the documentation and diagnostic programs . . . . . . . . . . . . .
Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury and or damage to your product.
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Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. This chapter contains the following topics: • “Features” on page 1: This section provides information about the computer features. • “Specifications” on page 3: This section lists the physical specifications for your computer.
• Audio line-in connector, audio line-out connector, and microphone connector on the rear panel • Internal speaker (available in some models) Connectivity 10/100/1000 Mbps integrated Ethernet controller System management features • Ability to store the power-on self-test (POST) hardware test results • Advanced Configuration and Power Interface (ACPI) • Automatic power-on startup • Desktop Management Interface (DMI) • Preboot Execution Environment (PXE) • System Management (SM) Basic Input/Output System (BIO
• 280-watt auto-sensing power supply • 320-watt auto-sensing power supply Security features • A power-on password and an administrator password to deter unauthorized use of your computer • Computrace • Cover presence switch (also called intrusion switch) (available in some models) • Enabling or disabling SATA devices • Enabling or disabling the serial port • Enabling or disabling USB connectors • Keyboard with fingerprint reader (shipped with some models) • Startup sequence control • Startup without keyboar
Dimensions Width: 160 mm (6.3 inches) Height: 388 mm (15.28 inches) Depth: 422 mm (16.61 inches) Weight Maximum configuration as shipped: 9.4 kg (20.72 lbs) Environment • Air temperature: Operating: 10°C to 35°C (50°F to 95°F) Non-operating: -40°C to 60°C (-40°F to 140°F) Non-operating: -10°C to 60°C (14°F to 140°F) (without package) • Humidity: Operating: 20% to 80% (non-condensing) Non-operating: 20% to 90% (non-condensing) • Altitude: Operating: -50 to 10 000 ft (-15.
Lenovo ThinkVantage Tools The Lenovo ThinkVantage® Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely. For more information, see “Lenovo ThinkVantage Tools” on page 59. Note: The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo.
3. When the installation process completes, the Password Vault icon is activated. Power Manager The Power Manager program provides convenient, flexible, and complete power management for your ThinkCentre® computer. By using the Power Manager program, you can adjust your power settings to achieve the best balance between system performance and power saving.
Figure 1. Front connector, control, and indicator locations 1 Hard disk drive activity indicator 5 USB connector 2 Power indicator 6 Headphone connector 3 Power switch 7 Microphone connector 4 Optical drive eject/close button 8 USB connector Locating connectors and parts on the rear of your computer Figure 2 “Rear connector and part locations” on page 8 shows the locations of the connectors and parts on the rear of your computer.
Figure 2.
Connector Description Serial port Used to attach an external modem, a serial printer, or other devices that use a 9-pin serial port. USB connector Used to attach a device that uses a USB connector, such as a USB keyboard, a USB mouse, a USB scanner, or a USB printer. If the USB connectors on your computer are not enough for you to connect all your USB devices, you can purchase a USB hub, which you can use to connect additional USB devices.
Figure 4.
Figure 5. Drive bay locations 1 Bay 1 - Optical drive bay (with an optical drive installed) 2 Bay 2 - Slim card reader drive bay 3 Bay 3 - Primary SATA hard disk drive bay (with a 3.5-inch SATA hard disk drive installed) 4 Bay 4 - Secondary SATA hard disk drive bay Chapter 1.
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Chapter 2. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer.
identify the required connector. Then, use the instructions that come with the option to help you make the connection and install software or device drivers that are required for the option. Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.
Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1.
Figure 8. Reinstalling the front bezel 5. Go to “Completing the parts replacement” on page 37. Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a PCI card.
Figure 9. Removing the screw that secures the PCI card latch 4. Do one of the following: • If you are replacing a PCI card, open the PCI card latch and remove the old PCI card that is currently installed as shown in Figure 10 “Removing the PCI card” on page 18. Note: If the PCI card is secured in place by a retaining latch 1 , press the retaining latch to release the PCI card from the latch. Then, grasp the PCI card by the edges and carefully pull it out of the slot.
Figure 10. Removing the PCI card • If you are installing a PCI card, open the PCI card latch and remove the appropriate PCI card slot cover. See “Locating parts on the system board” on page 9 to identify the types of PCI card slots. 5. Remove the new PCI card from its static-protective package. 6. Install the new PCI card into the appropriate PCI card slot on the system board. Then, pivot the PCI card latch to the closed position to secure the PCI cards. Figure 11.
7. Reinstall the screw to secure the PCI card latch in place. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 37. Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer.
Figure 13. Opening the retaining clips of the memory slot 7. Position the new memory module over the memory slot. Make sure that the notch 1 on the new memory module is aligned with the key 2 in the memory slot. Then, press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position. Figure 14. Installing the memory module 8. Reinstall any parts and reconnect any cables that have been removed or disconnected.
The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information, including passwords, are lost. An error message is displayed when you turn on the computer. Before performing the following procedure, be sure to read and understand the information about replacing and disposing of the battery in the “Batteries” and “Lithium battery notice” sections of the ThinkCentre Safety and Warranty Guide.
Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the power supply assembly.
Figure 17. Removing the power supply assembly screws 5. Pivot the power supply assembly as shown and then lift the power supply assembly to remove it from the chassis. Figure 18. Removing the power supply assembly 6. Make sure that the new power supply assembly is the correct replacement. Some power supply assemblies automatically sense the voltage, some power supply assemblies are voltage specific, and some power supply assemblies have a voltage-selection switch.
7. Install the new power supply assembly into the chassis so that the screw holes in the new power supply assembly are aligned with the corresponding holes in the rear of the chassis. 8. Install the four screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. 9. Connect the new power supply assembly cables to all drives and the system board. See “Locating parts on the system board” on page 9.
Figure 19. Removing the heat sink and fan assembly 8. Lift the failing heat sink and fan assembly off the system board. Notes: a. You might have to gently twist the heat sink and fan assembly to free it from the microprocessor. b. When handling the heat sink and fan assembly, do not touch the thermal grease on the bottom of it. 9. Position the new heat sink and fan assembly on the microprocessor socket and then position the clamp on the plastic retention bracket.
10. Connect the new heat sink and fan assembly cable to the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 9. 11. Reconnect any cables that have been removed. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 37.
Figure 21. Accessing the microprocessor 5. Lift the microprocessor straight up and out of the microprocessor socket, as shown in Figure 22 “Removing the microprocessor” on page 28. Notes: a. Your microprocessor and socket might look different from the one illustrated. b. Note the orientation of the microprocessor in the socket. You can look for the small triangle 1 on one corner of the microprocessor. This is important when installing the new microprocessor on the system board. c.
Figure 22. Removing the microprocessor 6. Make sure that the small handle is in the raised position. 7. Remove the protective cover that protects the gold contacts of the new microprocessor. 8. Hold the new microprocessor by its sides and align the small triangle on one corner of the new microprocessor with the corresponding small triangle on one corner of the microprocessor socket. 9. Lower the new microprocessor straight down into the microprocessor socket on the system board. 10.
Figure 23. Removing the optical drive 6. Slide the new optical drive into the drive bay from the front and align the screw holes in the new optical drive with the corresponding holes in the drive bay. Then, install the three screws to secure the new optical drive in place. Figure 24. Installing the optical drive Chapter 2.
7. Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 9. Then, locate an available five-wire power connector and connect it to the rear of the new optical drive. Figure 25. Connecting a SATA optical drive What to do next: • To work with another piece of hardware, go to the appropriate section.
Figure 26. Removing the hard disk drive 6. Slide the new hard disk drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay. Then, install the four screws to secure the new hard disk drive in place. Figure 27. Installing the hard disk drive Chapter 2.
7. Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 9. Then, locate an available five-wire power connector and connect it to the rear of the new hard disk drive. Figure 28. Connecting a SATA hard disk drive What to do next: • To work with another piece of hardware, go to the appropriate section.
Figure 29. Removing the front audio and USB assembly 6. Route the cables of the new front audio and USB assembly through the hole in the chassis. 7. Position the new front audio and USB assembly to the chassis so that the screw hole in the new front audio and USB assembly is aligned with the corresponding hole in the chassis. 8. Install the screw to secure the new front audio and USB assembly in place. 9. Connect the new front audio and USB assembly cables to the system board.
4. Disconnect the rear fan assembly cable from the system fan connector on the system board. See “Locating parts on the system board” on page 9. 5. The rear fan assembly is attached to the chassis by four rubber mounts. Carefully remove the four rubber mounts from the rear of the chassis by breaking them or cutting them with scissors. Note: The new rear fan assembly will have four new rubber mounts attached. Figure 30. Removing the rear fan assembly 6. Remove the rear fan assembly out of the chassis. 7.
Figure 31. Replacing the rear fan assembly 9. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 37.
Figure 32. Keyboard connectors What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 37. Replacing the mouse Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 37. Completing the parts replacement After completing the installation or replacement for all parts, you need to reinstall the computer cover and reconnect cables. To reinstall the computer cover and reconnect cables to your computer, do the following: 1.
6. Reconnect the power cord and all other external cables to the computer. For connector locations, see “Locating connectors, controls, and indicators on the front of your computer” on page 6 and “Locating connectors and parts on the rear of your computer” on page 7. 7. Depending on the parts you installed or replaced, you might need to confirm the updated information in the Setup Utility program. See Chapter 4 “Using the Setup Utility program” on page 47.
Padlock Your computer is equipped with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 36. Installing a padlock Password protection To deter unauthorized use of your computer, you can use the Setup Utility program to set a password. When you turn on your computer, you are prompted to type the password. The computer cannot be used until a valid password is typed in. Refer to Chapter 4 “Using the Setup Utility program” on page 47 for more information.
8. Turn on the computer and leave it on for approximately 10 seconds. Then, turn off the computer by holding the power switch for approximately five seconds. 9. Repeat step 1 through step 4. 10. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2). 11. Reinstall any parts and reconnect any cables that have been removed or disconnected. 12. Reinstall the computer cover and reconnect all cables. See “Completing the parts replacement” on page 37. 13. Turn on the computer.
Chapter 3. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • “Creating and using recovery media” on page 41 • “Performing backup and recovery operations” on page 42 • “Using the Rescue and Recovery workspace” on page 43 • “Creating and using a rescue medium” on page 44 • “Installing or reinstalling device drivers” on page 46 • “Solving recovery problems” on page 46 Notes: 1.
Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. On the Windows Vista operating systems, you can create recovery media using only discs, so this operation is also called “creating Product Recovery discs.” • To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program on different operating systems. • To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2.
• Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media, such as a USB device or a disc. This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation.
1. The recovery operations you can perform using a rescue medium vary depending on the operating system. 2. The rescue disc can be started in all types of optical drives. Creating a rescue medium This section provides instructions on how to create a rescue medium on different operating systems. • To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore.
When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete the recovery process. Installing or reinstalling device drivers Before installing or reinstalling device drivers, make sure that you have a preinstalled operating system and the documentation and software media for the device.
Chapter 4. Using the Setup Utility program You can use the Setup Utility program to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program.
Password considerations A password can be any combination of up to 16 (1 to 16) alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised. To set a strong password, use the following guidelines: Note: The Setup Utility program passwords are not case sensitive.
SATA Controller When this option is set to Disabled, all devices connected to the SATA connectors (such as the hard disk drive and the optical drive) are disabled and will not be displayed in the system configuration. USB Setup Use this option to set up USB connectors. To enable or disable a device, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 47. 2. From the Setup Utility program main menu, select Devices. 3.
2. Select Startup ➙ Primary Boot Sequence. Read the information displayed on the right side of the screen. 3. Select the first boot device, second boot device, and so on. 4. Press Esc to return to the Startup menu. Then, select the devices for the Automatic Boot Sequence and Error Boot Sequence. 5. Press Esc to return to the Setup Utility program main menu. You might have to press Esc several times. 6. Press F10 to save the new settings and exit the Setup Utility program. Notes: a.
Chapter 5. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POST and BIOS update failure.
5. When prompted to change the machine type and model, it is suggested that you do not make this change by pressing N. However, if you do want to change the machine type and model, press Y, then type in the machine type and model and press Enter. 6. Follow the instructions on the screen to complete the update. After the update is completed, remove the disc from the optical drive.
12. Reinstall any parts and reconnect any cables that have been removed or disconnected. 13. Reinstall the computer cover and reconnect power cords and all other external cables. See “Completing the parts replacement” on page 37. 14. Turn on the computer and remove the disc from the optical drive. Chapter 5.
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Chapter 6. Troubleshooting and diagnostic programs This chapter provides information about some basic troubleshooting and diagnostic programs. If your computer problem is not described in this chapter, see Chapter 7 “Getting information, help, and service” on page 59 for additional troubleshooting resources.
Symptom The mouse does not work. Action Verify that: • The computer is turned on. • The mouse is correctly connected to an appropriate mouse connector (the PS/2 mouse connector or one of the USB connectors) on the computer. • The mouse is clean. Refer to “Cleaning the mouse” on page 57. The operating system does not start. Verify that you list the device where the operating system resides in the startup device sequence. Usually, the operating system is on the hard disk drive.
Creating a diagnostic disc This section provides instructions on how to create a diagnostic disc. To create a diagnostic disc, do the following: 1. Download a self-starting bootable disc image (known as an ISO image) of the diagnostic program from: http://www.lenovo.com/support 2. Use any disc burning software to create a diagnostic disc with the ISO image.
1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage The non-optical mouse uses a ball to navigate the pointer. If the pointer on the screen does not move smoothly with the mouse, you might need to clean the mouse. To clean the non-optical mouse, do the following: 1. Turn off your computer. 2. Disconnect the mouse cable from the computer. 3. Turn the mouse upside down. Twist the retainer ring 1 to the unlocked position to reveal the ball. 4.
Chapter 7. Getting information, help, and service This chapter provides information about help, service, and technical assistance for Lenovo products. This chapter contains the following topics: • “Information resources” on page 59 • “Help and service” on page 61 Information resources You can use the information in this section to access useful resources relating to your computing needs.
ThinkVantage Productivity Center The ThinkVantage Productivity Center program contains information sources and tools designed to make computing easy and secure. It provides easy access to various technologies, such as: • Client Security Solution • Power Manager • Productivity Center • Product Recovery • Rescue and Recovery • System Update Note: The ThinkVantage Productivity Center program is only available on computers preinstalled with the Windows Vista operating system from Lenovo.
• Purchase additional services, such as support for hardware, operating systems, software programs, network setup and configuration, and custom installations. • Purchase upgrades and extended hardware repair services. • Download the latest device drivers and software updates for your computer model. • Access the online manuals for your products. • Access the Lenovo Limited Warranty. • Access troubleshooting and support information for your computer model and other supported products.
• Installation and maintenance of application programs Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service. For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support and click Support phone list or refer to the ThinkCentre Safety and Warranty Guide that is provided with your computer.
Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Television output notice The following notice applies to models that have the factory-installed television-output feature. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
Index A E a rescue medium, creating and using Access Help 60 administrator password 48 antivirus software 6 audio line-in connector 8 audio line-out connector 8 audio subsystem 1 44 F B backup and recovery operations basic troubleshooting 55 battery, replacing 20 Boot-block Recovery 52 42 C cable lock, security 38 changing startup device sequence 49 cleaning the mouse 57 CMOS, clearing 39 components, internal 9 computer cover removing 14 computer cover, reinstalling 37 connector description 8 connect
internal drives 10 internal drives PCI card latch 16 physical specifications 3 power supply features 2 power supply assembly replacing 22 power-on password 48 power-on self-test (POST) 51 productivity center, ThinkVantage 60 programs, updating system 51 protection, password 39 PS/2 keyboard connector 8 PS/2 mouse connector 8 purchasing additional services 62 1 K keyboard replacing 35 L Lenovo Customer Support Center 61 Lenovo ThinkVantage Toolbox 56 Lenovo ThinkVantage Tools 59 Lenovo Web site 60 Lenov
serial port 9 service and help 61 getting 59 Lenovo Customer Support Center 61 services other 62 purchasing additional 62 Set Administrator Password 48 Set Power-On Password 48 settings changing 47 viewing 47 Setup Utility program 47 Setup Utility program, exiting 50 Setup Utility program, starting 47 software recovering 41 software overview 4 solving recovery problems 46 starting the Setup Utility program 47 startup device 49 sequence, changing 49 temporary, selecting 49 static-sensitive devices, handling
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