User Guide

Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypad,externalkeyboard,
makingsurethatyouhaveseatedtheconnectorsproperly.
Iftheproblemremains,makesurethatthecorrectdevicedriverisinstalled.
ForWindows7:
1.ClickStartControlPanel.ChangetheviewoftheControlPanelfromCategorytoLargeicons
orSmallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDeviceProperties,makesurethattheDeviceStatusisThisdevice
isworkingproperly.
ForWindowsVista:
1.ClickStartControlPanel.
2.ClickHardwareandSound,andthenclickKeyboard.
3.SelecttheHardwaretab.IntheDeviceProperties,makesurethattheDeviceStatusisThisdevice
isworkingproperly.
ForWindowsXP:
1.ClickStartControlPanel.
2.ClickPrintersandOtherHardware,andthenclickKeyboard.
3.SelecttheHardwaretab.IntheIntheDeviceProperties,makesurethattheDeviceStatusisThis
deviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
Problem:Anumberappearswhenyoutypealetter.
Solution:Thenumericlockfunctionison.Todisableit,pressShift+ScrLkorFn+NmLk.
Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
Displayandmultimediadevices
Thissectionincludesthemostcommondisplayandmultimediadevicesproblemswhicharecomputer
screen,externalmonitor,audio,andopticaldrive.Checkthesetopicstolearnmoreinformation.
Computerscreenproblems
Problem:Thescreenisblank.
Solution:Dothefollowing:
PressFn+F7tobringuptheimage.
Note:IfyouusetheFn+F7keycombinationtoapplyapresentationscheme,pressFn+F7atleast
threetimesinthreeseconds,andtheimageisdisplayedonthecomputerscreen.
Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterystatusindicatorison(is
green),pressFn+Hometomakethescreenbrighter.
Ifthesleep(standby)statusindicatorison(isgreen),pressFntoresumefromthesleep(standby)mode.
Iftheproblempersists,dotheSolutionintheproblembelow.
Note:IfyourcomputerisaWindows7model,itdoesnotsupportthepresentationscheme.
Problem:Thescreenisunreadableordistorted.
218UserGuide