User Guide

4.Verifytheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.
5.RemovethecomputerfromaThinkPadUltrabaseSeries3.Referto“DetachingaThinkPadUltrabase
Series3”onpage153.
6.Removealldevicesandthentestforsystempowerwithminimaldevicesattached.
a.Disconnecttheacpoweradapterandallcablesfromthecomputer.
b.Closethecomputerdisplay,andturnthecomputerover.
c.Removethebattery.Referto“Replacingthebattery”onpage116.
d.Removethememory(SO-DIMM).Referto“Replacingmemory”onpage143.
e.RemovethePCIExpressMiniCard.Referto“InstallingandreplacingthePCIExpressMiniCardfor
wirelessLAN/WiMAXconnection”onpage131.
f.Removetheharddiskdriveandsolidstatedrive.Referto“Replacingtheharddiskdrive”onpage
125and“Replacingthesolidstatedrive”onpage128.
g.Waitfor30seconds,andthenreinstalltheSO-DIMMandtheknowngoodbatteryortheacpower
adaptertotestthecomputerwithminimaldevicesattachedrst.
h.Reinstalleachdeviceoneatatimethatyouhaveremovedintheearliersteps.
Ifyourcomputerdoesnotrunonbatterypower,checkthefollowingitems:
1.Removeandreseatthebatterytomakesurethatitisproperlyconnected.Referto“Replacingthe
battery”onpage116
.
2.Swapbatterieswithanothersimilarmodel,ifavailable.
IfanothersimilarThinkPadmodelisavailable,thenverifythatthebatterypackworksintheother
computerandthatthebatterypackfortheothermodelworksinthiscomputer.
3.Verifythebattery-statusindicator.Referto“Statusindicators”onpage18.
Thebattery-statusindicatorisnormallyilluminatedwheneverthebatteryisinstalledandthecomputeris
on,ortheacpoweradapterisconnectedandthebatteryischarging.Thisindicatormaybeblinkingor
solidineitherorangeorgreencolordependingonthestatusofthebattery.
Apowerbuttonproblem
•Problem:Thesystemdoesnotrespond,andyoucannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonfor4secondsormore.Ifthe
systemisstillnotreset,removetheacpoweradapterandthebattery.
Startupproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Ifyoureceiveanerrormessagebeforetheoperatingsystemloads,checkthefollowingitem:
•FollowtheappropriatecorrectiveactionsforPower-onself-testerrormessages.
Ifyoureceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopcongurationafterthe
POSTiscompleted,checkthefollowingitems:
1.VisittheLenovoSupportWebsiteathttp://www.lenovo.com/supportandsearchfortheerrormessage.
2.VisittheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/andsearchforthe
errormessage.
Sleep(standby)andhibernationproblems
•Problem:Thecomputerenterssleep(standby)modeunexpectedly.
230UserGuide