User Guide

–Theapplicationisdesignedtooperatewithyouroperatingsystem.
–Otherapplicationsruncorrectlyonyourcomputer.
–Thenecessarydevicedriversareinstalled.
–Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageappearswhileyouareusingtheapplicationprogram,refertothemanualssupplied
withtheapplication.
Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentativefor
help.
Portsandconnectors
Thissectionincludesthemostcommonportsandconnectorsproblems:UniversalSerialBus,anddocking
stationorportreplication.
UniversalSerialBusproblems
•Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthat
theassignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.
ForWindows7andWindowsVista:
1.ClickStart➙ControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe
passwordorprovideconrmation.
ForWindowsXP:
1.ClickStart➙ControlPanel.
2.ClickPerformanceandMaintenance,andclickSystem.
3.ClicktheHardwaretab,andclicktheDeviceManagerbutton.
Referto“Diagnosingproblems”onpage207andrunLenovoThinkVantageToolboxforadiagnostictest
oftheUSBconnector.
Adockingstationorportreplicatorproblem
•Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutry
toresumeoperation.
Solution:Makesurethat:
–Theacpoweradapterisconnectedtothedockingstationortheportreplicator.
–ThedockingindicatoroftheThinkPadMiniDockPlusSeries3ortheThinkPadMiniDockSeries3ison.
–Thecomputerissecurelyattachedtothedockingstationortheportreplicator.
Chapter10.Troubleshootingcomputerproblems233