ThinkCentre User Guide Machine Types: 3029, 3054, 3139, 3219, 3246, 3282, 3349, 3421, 3544, 3652, 5384, 5450, 5474, 5498, 5554, 5852, 6232, and 6590
ThinkCentre User Guide Machine Types: 3029, 3054, 3139, 3219, 3246, 3282, 3349, 3421, 3544, 3652, 5384, 5450, 5474, 5498, 5554, 5852, 6232, and 6590
Note Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and Appendix A “Notices” on page 63. First Edition (October 2010) © Copyright Lenovo 2010. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
Contents Important safety information . . . . . vii Chapter 1. Product overview . . . . . . 1 Features . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . Software overview . . . . . . . . . . . Software provided by Lenovo . . . . . Adobe Reader . . . . . . . . . . . Antivirus software. . . . . . . . . . Locations. . . . . . . . . . . . . . . Locating connectors on the front of your computer . . . . . . . . . . . . . Locating connectors on the rear of your computer . . . . . . . . . . .
Chapter 7. Getting information, help, and service . . . . . . . . . . . . . . Information resources . . . . . . . . . . Online Books folder . . . . . . . . . Lenovo ThinkVantage Tools . . . . . . ThinkVantage Productivity Center . . . Lenovo Welcome . . . . . . . . . . Access Help . . . . . . . . . . . . Safety and Warranty. . . . . . . . . Lenovo Web site (http://www.lenovo.com) Help and service . . . . . . . . . . . . Using the documentation and diagnostic programs . . . . . . . . . . . . .
Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury and or damage to your product.
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Chapter 1. Product overview This chapter describes the computer features, specifications, preinstalled software programs, and part and connector locations. Features This section provides information about the computer features. System information The following information covers a variety of models. For information about your specific model, use the Setup Utility program. See Chapter 4 “Using the Setup Utility program” on page 49.
• Ability to store power-on self-test (POST) hardware test results • Automatic power-on startup • Desktop Management Interface (DMI) • Intel Active Management Technology (AMT) (available on some models) • Intel Matrix Storage Manager • Preboot Execution Environment (PXE) • Secure Managed Client (SMC) (some models) • System Management (SM) Basic Input/Output System (BIOS) and SM software • Wake on LAN • Wake on Ring • Windows Management Instrumentation (WMI) Input/Output (I/O) features • 9-pin serial port (o
• Enabling or disabling a device • Enabling or disabling USB connectors individually • Hard disk drive password • Keyboard with fingerprint reader (shipped with some models) • Power-on password (POP), administrator password, and hard disk drive password to deter unauthorized use of your computer • Startup sequence control • Startup without keyboard or mouse • Support for an integrated cable lock (Kensington lock) • Support for a padlock • Trusted Platform Module (TPM) Preinstalled software programs Your com
Dimensions Width: 175 mm (6.89 inches) Height: 402 mm (15.83 inches) Depth: 440 mm (17.32 inches) Weight Maximum configuration as shipped: 11 kg (24.25 lbs) Environment • Air temperature: Operating: 10°C to 35°C (50°F to 95°F) Non-operating: -40°C to 60°C (-40°F to 140°F) Non-operating: -10°C to 60°C (14°F to 140°F) (without package) • Humidity: Operating: 20% to 80% (non-condensing) Non-operating: 20% to 90% (non-condensing) • Altitude: Operating: -50 to 10 000 ft (-15.
Note: The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo. ThinkVantage Productivity Center The ThinkVantage Productivity Center program guides you to a host of information and tools to help you set up, understand, maintain, and enhance your computer. Note: The ThinkVantage Productivity Center program is only available on computers preinstalled with the Windows Vista operating system from Lenovo.
Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. See “Lenovo ThinkVantage Toolbox” on page 56 for detailed information. PC-Doctor for Rescue and Recovery The PC-Doctor for Rescue and Recovery diagnostic program is preinstalled on your hard disk drive.
Figure 1. Front connector locations 1 USB connector 3 Microphone connector 2 Headphone connector 4 USB connector Locating connectors on the rear of your computer Rear connector locations shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Chapter 1.
Figure 2.
Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. PS/2 keyboard connector (optional) Used to attach a keyboard that uses a PS/2 keyboard connector.
4 Front audio and USB assembly 9 Power supply assembly 5 PCI card (installed in some models) Locating parts on the system board Figure 4 “System board parts locations” on page 10 shows the locations of the parts on the system board. Figure 4.
13 eSATA connector 27 PS/2 keyboard and mouse connector 14 Power fan connector Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Your computer comes with the following factory-installed drives: • A Serial Advanced Technology Attachment optical drive in bay 1 • A 3.
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Chapter 2. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.
Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover.
Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1.
This section provides instructions on how to install or replace a PCI card. Your computer has two standard PCI card slots, one PCI Express x1 card slot, and one PCI Express x16 graphics card slot. To install or replace a PCI card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 14. 3. At the rear of the computer, press the release button 1 to open the card latch 2 . Figure 8.
Figure 9. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. 5. Remove the new PCI card from its static-protective package. 6. Install the new card into the appropriate slot on the system board. See “Locating parts on the system board” on page 10.
Figure 10. Installing a PCI card What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 38. Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer.
5. Open the retaining clips. Figure 11. Opening the retaining clips If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 12. Removing a memory module 6. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Chapter 2.
Figure 13. Installing a memory module 7. Reinstall the PCI Express x16 graphics card if you have removed it. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 38.
Figure 14. Removing the optical drive 5. Install the optical drive retainer on the side of the new optical drive. Figure 15. Installing the optical drive retainer 6. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Chapter 2.
Figure 16. Installing the optical drive 7. Connect the signal cable and the power cable to the new optical drive. Figure 17. Connecting the optical drive 8. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 15. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 38.
Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when you turn off the computer. The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer.
Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the power supply assembly. To replace the power supply assembly, do the following: 1.
Note: Use only screws provided by Lenovo. 10. Reconnect the power supply assembly cables to the system board and each of the drives. 11. Secure the power supply assembly cables with the cable clips and ties in the chassis. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 38.
Figure 21. Removing the heat sink and fan assembly 7. Lift the failing heat sink and fan assembly off the system board. Notes: a. You might have to gently twist the heat sink and fan assembly to free it from the microprocessor. b. Do not touch the thermal grease while handling the heat sink and fan assembly. 8. Position the new heat sink and fan assembly on the system board so that the four screws are aligned with the holes on the system board.
This section provides instructions on how to replace the primary hard disk drive if your computer has one. For computer models that do not have an internal hard disk drive and use a remote hard disk drive accessed through the SMC - Storage Array, contact your network or storage administrator. To replace the primary hard disk drive, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 14. 3.
Figure 23. Installing the hard disk drive into the bracket 10. Slide the new hard disk drive into the drive cage until it snaps into position. 11. Align the drive cage pivot pin with the slot 1 in the upper drive cage and slide the hard disk drive cage into the chassis. 12. Connect the signal cable and the power cable to the new hard disk drive. 13. Press down on the metal latch 2 and pivot the drive cage into place, and then slide it to the front of the computer until it snaps into position.
Replacing the secondary hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Note: Depending on your model type, your computer might come with a secondary hard disk drive bay for installing or replacing a secondary hard disk drive.
Figure 26. Installing the hard disk drive into the bracket 10. Slide the new hard disk drive into the hard disk drive cage until it snaps into position. 11. Install the hard disk drive cage into the chassis until it snaps into position underneath the metal tab. Make sure that the hard disk drive cage release button is secured in the chassis. Figure 27. Installing the secondary hard disk drive 12. Connect the signal cable and the power cable to the new hard disk drive.
Replacing the front fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front fan assembly. Note: Not all computers have the front fan assembly.
6. Insert the two tabs 2 of the new front fan assembly into the corresponding holes in the chassis, and press the other two tabs 1 through the holes until the front fan assembly is secured in place. Figure 29. Installing the front fan assembly 7. Connect the front fan assembly cable to the power fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section.
3. Locate the rear fan assembly. See “Locating components” on page 9. 4. Disconnect the rear fan assembly cable from the system fan connector on the system board. See “Locating parts on the system board” on page 10. 5. The rear fan assembly is attached to the chassis by four rubber mounts. Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis. Figure 30. Removing the rear fan assembly 6.
Figure 31. Installing the rear fan assembly 8. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 38.
Note: Make sure you note the locations of the cables when you disconnect the cables from the system board. 6. Remove the screw that secures the front audio and USB assembly to the chassis. Figure 32. Removing the securing screw of the front audio and USB assembly 7. Remove the front audio and USB assembly from the chassis. 8. Install a new front audio and USB assembly into the chassis and align the screw hole in the front audio and USB assembly with the hole in the chassis. 9.
2. Remove the computer cover. See “Removing the computer cover” on page 14. 3. Locate the internal speaker connector on the system board. See “Locating parts on the system board” on page 10. 4. Disconnect the internal speaker cable from the system board. 5. Push the metal tab 1 on the top of the internal speaker outward and slide the internal speaker upward to completely remove it from the chassis. Figure 33. Removing the old internal speaker 6.
Figure 34. Installing a new internal speaker 7. Connect the internal speaker cable to the system board. See “Locating parts on the system board” on page 10. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 38.
Figure 35. Connecting the USB keyboard or mouse What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 38. Completing the parts replacement After completing the installation or replacement for all parts, you need to reinstall the computer cover and reconnect cables.
Figure 36. Reinstalling the computer cover 5. If the computer cover is secured with thumbscrews, install them. 6. If there is a padlock available, lock the computer cover. See “Padlock” on page 40. 7. If there is an integrated cable lock available, lock the computer. 8. Reconnect the external cables and power cords to the computer. See “Locating connectors on the rear of your computer” on page 7. 9. To update your configuration, refer to Chapter 4 “Using the Setup Utility program” on page 49.
lock slot at the rear of your computer and is operated with a key. The cable lock also locks the buttons used to remove the computer cover. This is the same type of lock used with many notebook computers. You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 37. Integrated cable lock Padlock Your computer is equipped with a padlock loop so that the cover cannot be removed when a padlock is installed.
Figure 38. Installing a padlock Password protection To deter unauthorized use of your computer, you can use the Setup Utility program to set a password. When you turn on your computer, you are prompted to type the password. The computer cannot be used until a valid password is typed in. Refer to Chapter 4 “Using the Setup Utility program” on page 49 for more information.
9. Reinstall the computer cover and connect the power cord. See “Completing the parts replacement” on page 38.
Chapter 3. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • Creating and using recovery media • Performing backup and recovery operations • Using the Rescue and Recovery workspace • Creating and using a rescue medium • Installing or reinstalling device drivers • Solving recovery problems Notes: 1.
Using recovery media This section provides instructions on how to use recovery media on different operating systems. On the Windows 7 operating system and the Windows Vista operating system, you can use recovery media to restore the computer to the factory default settings only. You can use recovery media to put the computer in an operational state after all other methods of recovery have failed.
2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation. • To perform a backup operation using the Rescue and Recovery program on the Windows Vista operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ ThinkVantage ➙ Rescue and Recovery. The Rescue and Recovery program opens. 2.
• Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings. If you have multiple partitions on your hard disk drive, you have the option to restore the factory default settings to the C: partition and leave the other partitions intact.
• To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click the Create Rescue Media icon. The Create Rescue and Recovery Media window opens. 4. In the Rescue Media area, select the type of the rescue medium you want to create.
2. Use Windows Explorer or My Computer to display the directory structure of your hard disk drive. 3. Go to the C:\SWTOOLS directory. 4. Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO. 5. Open the appropriate device subfolder. 6. Do one of the following: • In the device subfolder, look for a SETUP.exe file.
Chapter 4. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Make sure your computer is turned off. 2. Repeatedly press and release the F1 key when turning on the computer.
• Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous passwords Power-On Password When a Power-On Password is set, you are prompted to type a valid password each time the computer is turned on. The computer cannot be used until the valid password is typed in. Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings.
2. From the Setup Utility program main menu, select Devices. 3. Depending on the device you want to enable or disable, do one of the following: • Select USB Setup to enable or disable a USB device. • Select ATA Drive Setup to enable or disable an internal or external SATA device. 4. Select the desired settings and press Enter. 5. Press F10 to save and exit the Setup Utility program. See “Exiting from the Setup Utility program” on page 51.
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Chapter 5. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POST and BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include the POST, the BIOS, and the Setup Utility program. The POST is a set of tests and procedures that are performed each time you turn on your computer.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1. Go to http://www.lenovo.com/support. 2. Do the following to locate the downloadable files for your machine type: a. In the Enter a product number field, type your machine type and click Go.
Chapter 6. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 7 “Getting information, help, and service” on page 59 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced.
Symptom The operating system does not start. Action Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information, see “Selecting a startup device” on page 51. Note: For SMC computers, you might receive the error message “No operating system found. Press F1 to repeat boot sequence.
PC-Doctor for Rescue and Recovery The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace on each Lenovo computer. Use the PC-Doctor for Rescue and Recovery diagnostic program if you are unable to start the Windows operating system. To run the PC-Doctor for Rescue and Recovery diagnostic program from the Rescue and Recovery workspace, do the following: 1. Turn off the computer. 2. Repeatedly press and release the F11 key when turning on the computer.
Note: You can insert the disc into the optical drive when you are setting the startup device sequence. However, if you insert the disc into the optical drive when you have already entered the operating system, you need to restart the computer to access the diagnostic program. 3. Follow the instructions on the screen to select the diagnostic test you want to run. Note: For additional help, press the F1 key. 4. Remove the diagnostic disc from the optical drive when you complete the diagnostic process.
Chapter 7. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Online Books folder Note: The Online Books folder is only available on computers that have an internal hard disk drive and preinstalled software from Lenovo.
• Product Recovery • Rescue and Recovery • System Update Note: The ThinkVantage Productivity Center program is only available on computers that have an internal hard disk drive, a preinstalled Windows Vista operating system, and preinstalled software programs from Lenovo. To access the ThinkVantage Productivity Center program, click Start ➙ All Programs ➙ ThinkVantage ➙ Productivity Center.
• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Help and service This section contains information about obtaining help and service. Using the documentation and diagnostic programs If you experience a problem with your computer, see Chapter 6 “Troubleshooting and diagnostics” on page 55.
Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative. If possible, be at your computer when you call.
Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Television output notice The following notice applies to models that have the factory-installed television-output feature. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
Index A a rescue medium, creating and using Administrator, password 50 antivirus software 6 audio line-in connector 8 audio line-out connector 8 audio subsystem 1 B backup and recovery operations basic troubleshooting 55 battery, replacing 22 boot-block recovery 54 44 11 E environment, operating 4 Ethernet 1 Ethernet connector 9 exiting, Setup Utility 51 expansion 2 external options, installing 13 failure, recovering from POST/BIOS 54 features 1 flashing the BIOS 53 folder, books online 59 front audio
memory module 18 PCI card 15 security features 39 internal drives 1 internal speaker, replacing physical specifications 3 power Advanced Configuration and Power Interface (ACPI) support 2 features 2 power supply assembly, replacing 24 power-on self-test (POST) 53 Power-On, Password 50 productivity center, ThinkVantage 59 programs, updating system 53 protection, password 41 purchasing additional services 62 35 K keyboard connector keyboard, replacing 9 37 L Lenovo ThinkVantage Toolbox 56 Lenovo ThinkVan
settings changing 49 viewing 49 Setup Utility 49 Setup Utility program, starting 49 Setup Utility, exiting 51 software recovering 43 solving recovery problems 48 starting the Setup Utility program 49 startup device 51 sequence, changing 51 temporary, selecting 51 static-sensitive devices, handling 13 system management 1 programs 53 system board connectors 10 locating parts 10 locations 10 memory module 18 T television output notice 64 temporary startup device 51 the BIOS, updating (flashing) 53–54 ThinkVan
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Part Number: 71Y7146 Printed in USA (1P) P/N: 71Y7146 *71Y7146*