ThinkStation User Guide Machine Types: 0567, 0568, 0569, and 0606
Note: Before using this information and the product it supports, be sure to read and understand the “Important safety information” on page v and Appendix B “Notices” on page 107. First Edition (April 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents Important safety information . . . . . . v Service and upgrades . . . . . . Static electricity prevention . . . . Power cords and power adapters . Extension cords and related devices Plugs and outlets. . . . . . . . External devices . . . . . . . . Heat and product ventilation . . . Operating environment . . . . . Modem safety information . . . . Laser compliance statement . . . Power supply statement . . . . . Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using recovery media . . . . . . . . . Performing backup and recovery operations . . Performing a backup operation . . . . . Performing a recovery operation . . . . . Using the Rescue and Recovery workspace . . Creating and using a rescue medium . . . . . Creating a rescue medium . . . . . . . Using a rescue medium . . . . . . . . Reinstalling preinstalled applications and device drivers . . . . . . . . . . . . . . . . . Reinstalling software programs . . . . . . . Reinstalling device drivers . . . . . . .
Calling for service. . . . . . . . . . . . Using other services . . . . . . . . . . Purchasing additional services . . . . . . 102 103 103 Appendix A. System memory speed . . . . . . . . . . . . . . . . 105 Appendix B. Notices. . . . . . . . . 107 Trademarks . . . . . . . . . . . . . . . . Appendix C. Regulatory information . . . . . . . . . . . . . Export classification notice . . . . . . . . . . Electronic emissions notices . . . . . . . . .
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Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the information in this section and the safety information in the ThinkStation Safety and Warranty Guide that you received with this product. Reading and understanding this safety information reduces the risk of personal injury and damage to your product.
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: • Limit your movement. Movement can cause static electricity to build up around you. • Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.
Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement. Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas. • Do not restrict or block any ventilation openings.
Laser compliance statement CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
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Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
Connectivity • 100/1000 Mbps integrated Ethernet controller System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.
Input/Output (I/O) features • One 9-pin serial port • One or more Digital Video Interface (DVI) or DisplayPort connectors (varies by model) • One Ethernet connector • Ten Universal Serial Bus (USB) 2.0 connectors (two on the front panel and eight on the rear panel) • Three audio connectors on the rear panel (audio line-in connector, audio line-out connector, and microphone connector) • Two audio connectors on the front panel (microphone connector and headphone connector) • Two USB 3.
Preinstalled operating system Your computer is preinstalled with the Microsoft® Windows® 7 operating system. Operating system(s), certified or tested for compatibility1 (varies by model type) • Red Hat Enterprise Linux® • Microsoft Windows XP Professional SP 3 Specifications This section lists the physical specifications for your computer. Dimensions Width: 175 mm (6.89 inches) Height: 478 mm (18.82 inches) (floor to top of handle) Depth: 460 mm (18.11 inches) Weight Maximum configuration as shipped: 16.
Software overview The computer comes with a preinstalled operating system and several software programs provided by Lenovo. Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software programs provided with your computer might vary depending on your computer model type and preinstalled operating system.
ThinkVantage Rescue and Recovery The ThinkVantage Rescue and Recovery program is a one button recovery and restore solution that includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even if you cannot start the Windows operating system.
Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 7 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations 1 Optical drive eject/close button 5 USB 2.0 connector 2 USB 2.0 connector 6 Hard disk drive activity indicator 3 Microphone connector 7 Power switch 4 Headphone connector 8 Power indicator Chapter 1.
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 8 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2. Rear connector locations 1 Power cord connector 6 Audio line-out connector 2 PS/2 keyboard and mouse connectors (optional) 7 Microphone connector 3 Ethernet connector 8 USB 3.
Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. PS/2 keyboard connector (optional) Used to attach a keyboard that uses a PS/2 keyboard connector.
Locating components Figure 3 “Component locations” on page 10 shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 30. Figure 3.
Locating parts on the system board Figure 4 “System board part locations” on page 11 shows the locations of the parts on the system board. Figure 4.
15 SATA connectors 1 and 2 (SATA 3.0 connectors) 35 4-pin power connector 16 SATA connectors 3 and 4 (SATA 2.
1 Optical drive bay (with an optical drive installed in some models) 2 Optical drive bay 3 Card reader bay 4 Hard disk drive bay or solid state drive bay 1 5 Hard disk drive bay or solid state drive bay 2 6 Hard disk drive bay or solid state drive bay 3 Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.
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Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various languages on the Lenovo Support Web site at: http://www.lenovo.com/ThinkStationUserGuides Where are my recovery discs? Lenovo provides a program that enables you to create recovery discs.
Using the blue ThinkVantage button Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive on-board help and information center from Lenovo. On the Windows 7 operating system, pressing the blue ThinkVantage button opens the SimpleTap program. See “SimpleTap” on page 5 for more information. Using the wheel mouse The wheel mouse has the following controls: 1 Primary mouse button Use this button to select or start a program or menu item.
Setting the volume from the desktop The desktop volume control is accessible through the volume icon in the taskbar, which is located at the bottom-right corner of the Windows desktop. Click the volume icon and move the slider up or down to control the volume, or click the Mute icon to turn the audio off. If the volume icon is not in the taskbar, see “Adding the volume icon to the taskbar” on page 17.
• To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping the disc in a circular direction might cause loss of data. • Do not write or stick paper on the disc. • Do not scratch or mark the disc. • Do not place or store the disc in direct sunlight. • Do not use benzene, thinners, or other cleaners to clean the disc. • Do not drop or bend the disc. • Do not insert damaged discs into the drive. Warped, scratched, or dirty discs can damage the drive.
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to other countries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body. Also, position other equipment you use regularly, such as the telephone or a mouse, within easy reach. Glare and lighting Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources.
Register your computer with Lenovo To register your computer, go to http://www.lenovo.com/register. Then, follow the instructions on the screen to complete the registration. This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables Lenovo to notify you about possible technical information and upgrades.
For power cord information and part numbers, go to: http://www.lenovo.
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location.
Locking the computer cover Locking the computer cover helps prevent unauthorized access to the inside of your computer. There is a keylock 1 on the computer cover. The keys 2 are attached to the rear of the computer. For security, store the keys in a secure place when you are not using them. Figure 7.
Installing a padlock Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 8. Installing a padlock Chapter 4.
Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure your computer to a desk, table, or other non-permanent fixture. The cable lock attaches to the integrated cable lock slot at the rear of your computer and is operated with a key. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers.
• Power-On Password: When a Power-On Password is set, you are prompted to type a valid password each time the computer is turned on. The computer cannot be used until the valid password is typed in. For more information, see “Power-On Password” on page 66. • Hard Disk Password: Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive. When a Hard Disk Password is set, you are prompted to type a valid password each time you try to access the hard disk drive.
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Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.
Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To remove the computer cover, do the following: 1. Remove any media from the drives and turn off all attached devices and the computer. 2.
This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3. Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward. Figure 11. Removing the front bezel 4.
This section provides instructions on how to install or replace a PCI card. Your computer has one standard PCI card slot, two PCI Express x4 card slots, and two PCI Express x16 graphics card slots. To install or replace a PCI card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3. Open the adapter card retainer. Figure 12. Opening the adapter card retainer 4.
b. If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage the latch. Grasp the card and gently pull it out of the slot. Figure 13. Removing a PCI card 5. Remove the new PCI card from its static-protective package. Chapter 5.
6. Install the new card into the appropriate slot on the system board. See “Locating parts on the system board” on page 11. Figure 14. Installing a PCI card 7. Pivot the adapter card retainer to the closed position to secure the PCI card. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 55.
• Use 2 GB, 4 GB, 8 GB, 16 GB, or 32 GB DDR3 RDIMMs in any combination up to a maximum of 256 GB. • Always install DIMMs in the numerical order indicated in “Locating parts on the system board” on page 11. To install or replace a memory module, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3. Lay the computer on its side for easier access to the system board. 4.
• If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 17. Opening the retaining clips 8. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 18.
9. To install the memory cooler, secure the rear of the memory cooler with the retaining clips of the memory slots and then pivot the memory cooler downward until it snaps into position. Reconnect the memory fan cable to the system board. See “Locating parts on the system board” on page 11. Figure 19. Installing the memory cooler What to do next: • To work with another piece of hardware, go to the appropriate section.
• If you are replacing an optical drive, disconnect the signal cable and the power cable from the rear of the optical drive, press the blue release button, and then slide the optical drive out of the front of the computer. Figure 20. Removing the optical drive 5. Install the optical drive retainer on the side of the new optical drive. Figure 21.
6. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 22. Installing the optical drive 7. Connect the signal cable and the power cable to the new optical drive. Figure 23. Connecting the optical drive 8. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 30. What to do next: • To work with another piece of hardware, go to the appropriate section. Chapter 5.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 55. Installing or replacing a hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to install or replace a hard disk drive.
7. To install a new hard disk drive 5 into the bracket, gently flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive. Figure 25. Installing the hard disk drive into the bracket Note: If you are installing a 2.5-inch hard disk drive, you need to install it into a 2.5 to 3.5-inch converter bracket first. Then install the 2.5-inch hard disk drive with the converter bracket into the 3.5-inch hard disk drive bracket. Figure 26.
8. Slide the new hard disk drive and bracket into the hard disk drive bay until it snaps into position. Figure 27. Installing a hard disk drive 9. Connect the signal cable and the power cable to the new hard disk drive. Figure 28.
Note: If you are installing a SAS hard disk drive, you need to connect the signal cable and power cable to the SAS-to-SATA adapter first and then connect the adapter to the SAS hard disk drive. Figure 29. Connecting a SAS hard disk drive What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 55.
6. If you are replacing the hard disk drive enablement module, press the two tabs of the plastic standoff toward each other and then lift the hard disk drive enablement module upward to remove it from the system board. Figure 30. Removing the hard disk drive enablement module 7. To install a new hard disk drive enablement module, align the hole in the module with the plastic standoff on the system board and then position the module on the corresponding connector on the system board.
8. Reinstall the heat sink and fan assembly. See “Replacing the heat sink and fan assembly” on page 51. 9. Close the adapter card retainer. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 55. Replacing the card reader Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
6. Press the blue retaining clip to remove the card reader out of the chassis. Figure 32. Removing the card reader 7. Install the card reader retainer on the side of the new card reader. Figure 33.
8. Slide the new card reader into the drive bay until it snaps into position. Figure 34. Installing the card reader 9. Reconnect the card reader cable to the front USB connector on the system board. See “Locating parts on the system board” on page 11. 10. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 30. What to do next: • To work with another piece of hardware, go to the appropriate section.
Refer to the “Lithium battery notice” in the ThinkStation Safety and Warranty Guide for information about replacing and disposing of the battery. To replace the battery, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3. Locate the battery. See “Locating parts on the system board” on page 11. 4. Remove the old battery. Figure 35. Removing the old battery 5. Install a new battery.
Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
5. Lay the computer on its side and remove the five screws at the rear of the chassis that secure the power supply assembly. Figure 37. Removing the screws for the power supply assembly 6. Depress the power supply assembly latch 1 . Slide the power supply assembly to the front of the computer and then lift it out of the chassis. 7. Ensure that the new power supply assembly is the correct replacement.
8. Install the new power supply assembly into the chassis so that the screw holes in the power supply assembly align with those in the chassis. 9. Install and tighten the five screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. 10. Reconnect the power supply assembly cables to the system board and each of the drives. 11. Secure the power supply assembly cables with the cable clips and ties in the chassis.
6. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw 1 , then fully remove screw 2 , and then fully remove screw 1 . b. Partially remove screw 3 , then fully remove screw 4 , and then fully remove screw 3 . Note: Carefully remove the four screws from the system board to avoid any possible damage to the system board. The four screws cannot be removed from the heat sink and fan assembly. Figure 38.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 55. Replacing the rear fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the rear fan assembly. To replace the rear fan assembly, do the following: 1.
6. Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes. 7. Pull on the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 40. Installing the rear fan assembly 8. Connect the rear fan assembly cable to the rear fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section.
2. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors, controls, and indicators on the front of your computer” on page 7 or “Locating connectors on the rear of your computer” on page 8. Figure 41. Connecting the USB keyboard or mouse What to do next: • To work with another piece of hardware, go to the appropriate section.
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Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • Creating and using recovery media • Performing backup and recovery operations • Using the Rescue and Recovery workspace • Creating and using a rescue medium • Installing or reinstalling device drivers • Solving recovery problems Notes: 1.
To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media. On the Windows 7 operating system, you can use recovery media to restore the contents of the hard disk drive to the factory default state.
3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation. Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1.
Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 62. 4. Do one of the following: • To rescue files from your hard disk drive, click Rescue files and follow the instructions on the screen. • To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings, click Full Restore and follow the instructions on the screen.
3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete the recovery process.
Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to remove and reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems that you might have had with that program. To remove a program in your system, see Microsoft Windows help system for detailed information. To reinstall the program, do one of the following: Note: The method of reinstalling a program varies from program to program.
It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Chapter 6.
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Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Make sure your computer is turned off. 2. Repeatedly press and release the F1 key when turning on the computer.
Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.
Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 66. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password. To erase a lost or forgotten password, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer.
Selecting a temporary startup device Use this procedure to select a temporary startup device. Note: Not all discs and hard disk drives are bootable. 1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window displays, release the F12 key. 3. Select the desired startup device and press Enter. The computer will start up from the device you selected.
The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity. To enable the after power loss feature, do the following: 1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ After Power Loss, and press Enter. 3. Select Power On and press Enter. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.
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Chapter 8. Configuring RAID This chapter provides instructions on how to install hard disk drives and configure Redundant Array of Independent Disks (RAID) for your computer. Depending on your computer model, RAID can be enabled by Intel Rapid Store Technology enterprise (RSTe) or the LSI MegaRAID BIOS. Note: The RAID configuration information described in this chapter is only applicable in the Windows environment.
For more information about the hard disk drive enablement module, see “Installing or replacing a hard disk drive enablement module” on page 43. Configuring SATA or SAS RAID functionality with Intel RSTe configuration utility This section describes the information about configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility. Note: The Intel RSTe configuration utility assumes that your computer is installed with more than one hard disk drive.
b. RAID Level: You can change the RAID Level to one of the following: • RAID Level 0 • RAID Level 1 • RAID Level 5 (not supported on SATA hard disk drives when the SAS hard disk drive enablement module is installed) c. Disks: Press Enter to enter the SELECT DISKS MENU window. Follow the instructions at the bottom of the menu to select hard disk drives, and then press Enter to complete the configuration. d. Strip Size: Press the up and down arrow keys to select a strip size. e.
• The procedures described in this section are intended to guide you through a quick setup of basic RAID functions with the LSI MegaRAID SAS adapter. For advanced setup and configuration using this adapter, refer to the complete MegaRAID SAS Software User Guide that is available at http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM007543.
Creating RAID volumes using the LSI MegaRAID BIOS configuration utility This section provides instructions on how to create RAID volumes using the LSI MegaRAID BIOS configuration utility. To create RAID volumes using the LSI MegaRAID BIOS configuration utility, do the following: 1. Click Configuration Wizard on the WebBIOS main screen to enter the Choosing the Configuration Type window. 2.
4. Click Yes to save your changes. Setting the hot spare hard disk drive This section provides instructions on how to set the hot spare hard disk drive. To set the hot space hard disk drive, do the following: 1. Enter the LSI MegaRAID BIOS configuration utility. See “Entering the LSI MegaRAID BIOS configuration utility” on page 74. 2. Select the hard disk drive you want to set as the hot spare hard disk drive. The Drive window is displayed. 3.
Chapter 9. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POST and BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include the POST, the BIOS, and the Setup Utility program. The POST is a set of tests and procedures that are performed each time you turn on your computer.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1. Go to http://www.lenovo.com/support. 2. Do the following to locate the downloadable files for your machine type: a. In the Enter a product number field, type your machine type and click Go.
Chapter 10. Preventing problems This chapter provides information that can help you avoid common problems and keep your computer running smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, or operating system. This section explains how to get the latest updates for your computer.
Using System Update The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, BIOS flashes, or software updates.
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer. Keyboard To clean your computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. 2.
Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed for LCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computer supply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glass-screen surface To clean a glass-screen surface, wipe it gently with a soft, dry cloth, or blow on the screen to remove grit and other loose particles.
Chapter 11. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 12 “Getting information, help, and service” on page 101 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced.
Symptom Action The operating system does not start. Verify that: The computer beeps multiple times before the operating system starts. Verify that no keys are stuck. • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information, see “Selecting a startup device” on page 67.
Select the problem your computer is experiencing from the following list: • “Audio problems” on page 85 • “CD problems” on page 86 • “DVD problems” on page 87 • “Hard disk drive problems” on page 89 • “Intermittent problems” on page 89 • “Keyboard, mouse, or pointing device problems” on page 90 • “Monitor problems” on page 91 • “Ethernet problems” on page 93 • “Option problems” on page 94 • “Performance and lockup problems” on page 95 • “Printer problems” on page 96 • “Serial port pro
• Verify that the audio device drivers are correctly installed. See Microsoft Windows help system for more information. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 101.
• If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem. • If you are using the Windows 7 operating system, follow the action for “A CD or DVD does not work” on page 87. If this does not correct the problem, follow the action for “A CD or DVD does not work” on page 87. A CD or DVD does not work Symptom: A CD or DVD does not work.
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 101. DVD movie will not play Symptom: DVD movie will not play. Actions: • Make sure that the disc surface is clean and not scratched. • Check the disc or package for regional coding. You might need to purchase a disc with coding for the region where you are using your computer.
Hard disk drive problems Select your symptom from the following list: • “Some or all hard disk drives missing from the Setup Utility program” on page 89 • ““No Operating System Found” message or the system not starting from the correct hard disk drive” on page 89 Some or all hard disk drives missing from the Setup Utility program Symptom: Some or all hard disk drives missing from the Setup Utility program Actions: • Ensure that all hard disk drive signal cables and power cables are connected correctly.
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 101.
Action: Erratic movement of the mouse pointer is generally caused by a buildup of dirt, oils, and other contaminants on the ball inside the mouse. Clean the mouse. See “Optical mouse” on page 81 for instructions. The wireless keyboard does not work Symptom: The wireless keyboard does not work. Action: If the Transceiver Communications LED is on and the wireless Keyboard does not work, restart your computer.
The monitor works when you turn on the computer, but goes blank when you start some application programs Symptom: The monitor works when you turn on the computer, but goes blank when you start some application programs. Actions: • Make sure the monitor signal cable is securely connected to the monitor and the monitor connector on the computer. A loose cable can cause intermittent problems. • Verify that the necessary device drivers for the application programs are installed.
If these actions do not correct the problem, your monitor might need service. See Chapter 12 “Getting information, help, and service” on page 101 for details.
Actions: • Make sure that WOL is enabled in the BIOS Setup Utility program. • If it is, check with your LAN administrator for the necessary settings. If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur Symptom: If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur. Actions: • Use Category 5 wiring and make sure that the network cable is securely connected.
An option that previously worked does not work now Symptom: An option that previously worked does not work now. Actions: • Verify that all option hardware and cable connections are secure. • If the option comes with its own test instructions, use those instructions to test the option. • If the failing option is a SCSI option, verify that: – The cables for all external SCSI options are connected correctly. – The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly.
• 1. Click Start ➙ Computer. 2. Right-click your C drive entry and then click Properties. 3. Click Disk Cleanup. 4. Click Clean up system files. 5. Click the More Options tab. 6. In the Programs and Features area, click the Clean up button. 7. A list of installed applications is displayed. Select the application you want to remove. Click Uninstall/Change. • Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application.
3. The printer signal cable is securely connected to the correct parallel, serial, or USB connector on the computer. Note: Non-IEEE-approved printer signal cables might cause unpredictable problems. 1. Any device drivers and other software that came with the printer are correctly installed. 2. You have assigned the printer port correctly in your operating system, application program, or BIOS settings. For more information about BIOS settings, see Chapter 7 “Using the Setup Utility program” on page 65.
• Most software programs have built-in help systems that provide instructions for most tasks. If you are having difficulty performing a specific task within a software program, refer to the help system for that program. Help systems are typically accessible from a menu or button in the program, and frequently from the F1 key. • If you are having difficulty with the Windows operating system or one of its components, refer to the Windows help system. It is accessible from the Windows Start menu.
Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance. Notes: • The Lenovo Solution Center program is available only on models preinstalled with the Windows 7 operating system. If your Windows 7 model is not preinstalled with the program, you can download it from http://www.lenovo.
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Chapter 12. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.com/support This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions Help and service This section contains information about obtaining help and service.
• Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs Refer to the ThinkStation Safety and Warranty Guide that comes with your computer for information about your warranty type and duration. You must retain your proof of purchase to obtain warranty service. For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.
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Appendix A. System memory speed The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integrated memory controller, which provides the microprocessor with direct access to the system memory. Because of this design, the system memory speed will be determined by a number of factors, including the microprocessor model and the type, speed, size (capacity), and number of DIMMs installed.
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Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkStation ThinkVantage Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Linux is a trademark of Linus Torvalds in the United States, other countries, or both.
Appendix C. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Electronic emissions notices The following information refers to Lenovo personal computer machine types 0567, 0568, 0569, and 0606.
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Appendix C.
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Appendix D. WEEE and recycling information Important information for the European Directive 2002/96/EC EU Only The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the European Union (EU) and Norway. Appliances are labeled in accordance with European Directive 2002/96/EC concerning waste electrical and electronic equipment (WEEE). The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union.
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government.
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
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Index A a rescue medium, creating and using Administrator, password 66 antivirus software 6 audio line-in connector 8 audio line-out connector 8 audio subsystem 1 B backup and recovery operations basic troubleshooting 83 battery, replacing 47 boot-block recovery 78 58 C cable lock, security 26 card reader, replacing 45 changing password 66 startup device sequence 68 cleaning an optical mouse 81 CMOS, clearing 67 components, internal 10 computer cover removing 30 computer cover, reinstalling 55 connector
K keyboard, replacing 54 L Lenovo Solution Center 99 Lenovo ThinkVantage Tools 101 Lenovo Welcome 5, 101 locating components 10 M media, creating and using recovery media memory module installing, replacing 34 system board 34 Microphone connector 9 mouse, replacing 54 S N notices 107 O operations, backup and recovery optical drive, replacing 37 optical mouse cleaning 81 58 P parts replacement, completing 55 password Administrator 66 considerations 66 Power-On Password 66 setting, changing, deleting
locations 11 memory module 34 T temporary startup device 68 the BIOS, updating (flashing) 77–78 trademarks 108 troubleshooting, basic 83 troubleshooting, diagnostics 83 U updating (flashing) the BIOS 77 system programs 77 updating (flashing) the BIOS 78 USB 2.0 connector 9 USB 3.
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