Terms and Conditions

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Today’s highly mobile workforce knows that accidents happen. Drops, bumps, and spills can
damage even the most durable and well-engineered tablets, PCs, and Smart Displays. Lenovo’s
Accidental Damage Protection
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service covers accidents beyond the system warranty and
protects your devices from non-warranty operational or structural failures incurred under normal
operating conditions. This service helps IT departments avoid purchasing and managing extra
inventory to replace damaged units.
of accidental damage incidents require
replacement of 2 or more parts
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70%
PENNIES-A-DAY PROTECTION FROM NON-WARRANTY DAMAGE
Standard warranty terms and conditions don’t cover accidental damage and experience
shows that a significant portion of users’ devices will be damaged and not covered under
warranty in the first three years. Compared to repair or replacement costs, Accidental
Damage Protection saves up to 80% (depending on device type and repairs needed).
Lenovo’s Accidental Damage Protection service protects systems from the unintentional
but unavoidable “oops” incidents bound to occur in highly mobile and active Modern IT
workplaces.
DOES MY ORGANIZATION NEED
ACCIDENTAL DAMAGE PROTECTION?
WHAT DOES LENOVO
ACCIDENTAL DAMAGE PROTECTION COVER?
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When it occurs under normal operating conditions,
Accidental Damage Protections covers:
Accidental drops, spills, bumps, and structural failures
Electrical surges
Damage to the integrated LCD screen



System Boards
Monitors & Display Hardware
Disk Drives
$700
$600
$300
$250
$800
Damaged Tablet (minor repairs)
Damaged Tablet (multiple part replacements)
THE COST OF REPAIR AND REPLACEMENT
Based on historical Lenovo claims, Accidental Damage Protection can save, on average, 28% versus the
typical cost of PC repairs and 75% for tablet repairs. While costs vary by device and the work needed,
replacing and repairing commonly damaged components can be expensive: