Terms and Conditions
WWServices – ADPbr – 031820F - ExtIT – AM/RL/PS
1 – Source: Lenovo repair statistics, April 2019.
2 - Not available in all markets.
3 - Not covered by Lenovo Accidental Damage Protection: cosmetic damage (scratches, dents, or cracks not aecting product functionality or
structural integrity); equipment loss or failures due to use outside normal operating conditions; data loss or business interruption; intentional damage
and misuse; removal or alteration of parts/accessories; theft; fire damage; damage to peripherals or third-party products (even if sold by Lenovo)
4 - If entitled to onsite warranty service under the Limited Lenovo Warranty, and the Service Provider determines your Product can be repaired onsite,
the Service Provider will repair or exchange your product at your location. Some repairs may be completed at a service center; if so, the Service
Provider will send the product to the service center at its expense. If on-site warranty with Accidental Damage Protection purchased, onsite service
level repairs limited to LCD and non-customer replaceable keyboards. If repair cannot be completed at first onsite visit, the system will be shipped to
Lenovo’s Service Center. Onsite service may not be available in all regions.
5 - Limitation of one replacement product. If the cost per claim exceeds the price of the product, the product will be replaced at Lenovo’s discretion.
6 - Service available in country or region where ADP coverage purchased and is not transferable should system travel to another country. International
Warranty Upgrade allows for claims in other countries if ADP oered and device is supported in that country.
Replacement systems do not carry ADP and and should be repurchased on the new or refurbished replacement. If cost per claim exceeds price of
product, product will be replaced. Components not covered: batteries, external peripherals, and accessories (including optional features not installed by
Lenovo at time of product purchase), external keyboards, mice, digitizer pens and styluses, cases and folios, power cords and adapters, cradles, docking
stations, printers, scanners, external drives, software (preloaded or purchased separately), tape, disks, CDs, DVDs, film or other media, and third-party
products (those not bearing Lenovo logo), even if sold by Lenovo.
Products and oers subject to availability. Lenovo reserves the right to alter product oerings and specifications, at any time, without notice. Lenovo
makes every eort to ensure accuracy of all information but is not liable or responsible for any editorial, photographic or typographic errors. Images
are for illustration purposes only. For full Lenovo product, service and warranty specifications, visit www.lenovo.com. Lenovo and the Lenovo logo are
trademarks or registered trademarks of Lenovo. Other company, product and service names may be trademarks or service marks of others.
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