User's Manual

Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table 3-2. Troubleshooting
Problem Possible cause Suggested action Reference
The words "Out The system is set to a If you are replacing an "Selecting a
of Range" are display mode which old monitor, reconnect it supported display
shown on the is not supported by and adjust the display mode"on page 2-8
screen, and the the monitor. mode to within the
power indicator specified range for your
is flashing green. new monitor.
If using a Windows
system, restart the system
in safe mode, then select a
supported display mode
for your computer.
If these options do not
work, contact the Support
Center.
The image
quality is
unacceptable.
The video signal cable
is not connected with
the monitor or system
completely.
Be sure the signal cable is
firmly plugged into the
system and monitor.
"Connecting and
turning on your
monitor"on page 1-5
The color settings
may be incorrect.
Select another color
setting from the OSD
menu.
"Adjusting your
monitor image"on
page 2-3
The power • The monitor’s • Be sure the power "Connecting and
indicator is not power switch is cord is connected turning on your
lit and there is not switched on. properly. monitor"on page 1-5
no image.
• The power cord is
loose or
disconnected.
• There is no power
at the outlet.
• Be sure the outlet has
power.
• Power on the
monitor.
• Try using another
power cord.
• Try using another
electrical outlet.
Screen is blank The monitor is in • Press any key on the "Understanding
and power Standby/Suspend keyboard or move power
indicator is mode. the mouse to restore management"on
amber. operation.
• Check the Power
Options settings on
your computer.
page 2-9
Chapter 3. 3-3