User's Manual

Chapter 3. 3-4
Table 3-2. Troubleshooting
Problem Possible cause Suggested action Reference
One or more of
the pixels appear
discolored.
This is a characteristic
of the LCD technology
and is not an LCD
defect.
If there are more than ve
pixels missing, contact the
Support Center.
Appendix A.”Service
and Support”on page
A-1
y Fuzzy lines
in text or a
blurry image.
y Horizontal or
vertical lines
through the
image.
y Image setup has not
been optimized.
y Your system
Display Properties
setting have not
been optimized.
Adjust the resolution settings
on your system to match
the native resolution for this
monitor: 3840 x 2160 at 60
Hz.
“Adjusting your
monitor image”on
page 2-3
Perform automatic image
setup. If automatic image
setup does not help, perform
manual image setup.
“Selecting a supported
display mode”on page
2-8
When working in the native
resolution, you may nd
additional improvements by
adjusting the Dots Per Inch
(DPI) setting on your system.
See the Advanced
section of your
system’s display
properties.
*Note: The P32u-10 monitor supports Thunderbolt™ 3 technology. There is a wide range of sources and
devices on the market. Some compatibility issues may be experienced including use with USB Type-C.